The Lindy Renaissance Charleston Hotel

Brent greeted us as soon as we pulled up and was very friendly. He waited for us to check in and brought our bags up to our room. We saw him on our way out to lunch and he continued to be personable.

Location

Brent welcomed us back as repeat clients and made us feel extra special. Thank you❤️

Amazing location. Richard, at the front, sets a wonderful tone for your stay. He was great, and so kind to our son.

From our arrival at The Lindy until our check out five days later, our experience was exceptional. Brent was the first to greet us, helped us with bags and was amazing. Checking in was a piece of cake, everyone was friendly, professional and went out of their way to make sure we had a wonderful stay! The room was spacious, clean and daily housekeeping was a plus as so many hotels no longer provide that. The “little details” made a big difference…cold towels awaited us in the lobby daily, free bottled water at valet and at the check- in counter and a hydration station on our floor with ice machines as well as hot and cold water dispensers. The location of the hotel was excellent, we felt central to everything and the shops within walking distance were great! We would absolutely stay here again and highly recommend!

We stayed at the Lindy a few weeks ago and had a great experience. The hotel is beautiful with great rooms. The cafe and restaurant were also wonderful especially for breakfast. The hotel is located exactly in the middle of everything and steps away from King Street. Everyone was helpful and friendly and welcoming. My family and I especially enjoyed meeting Mr. John. We saw him a few times during our stay and he was just so kind and friendly. My girls still talk about Mr. John and how much they enjoyed meeting him. We loved the hotel and we loved Charleston but Mr. John really was the perfect example of southern hospitality.

Had a great time in Charleston! The Lindy is in the best location. It is a beautiful hotel with an amazing vibe. Rooms were good size, clean and very comfortable. They have bikes available to explore the city. Brent was very helpful, provided suggestions on where to go and what to see. He was also very nice and professional. Overall we had a great stay - I would highly recommend.

Wonderful experience and service!
Richard was so helpful and pleasant to us our entire visit. I really felt he enhanced the Charleston experience and hotel charm with his service, smile and ability to talk and make you feel welcome.

We stayed at this hotel for a few nights and were very pleased with the location, service, and amenities available to us. We enjoyed the restaurant and coffee shop for breakfast. Our booking included complimentary breakfast at either location, and the choices were vast, and delicious.
It was quite hot and humid during our stay and the hotel offered chilled cloths in the lobby! We also had multiple requests for service in our room (more towels, etc) and always received those within 15 minutes of our call! Extremely responsive service!!

Mr Richard the Bellman had amazing customer service and made us feel at home with every drop off/pick up! I watched as he handled everyone’s valuables with great care, was professional and even gave great marital advice on our anniversary. There is no price on great customer service therefore we will be visiting again because of him!

Location was great.

Room was clean and excellent.

Jack, Seamus and Mark were great greeters and very helpful with luggage.

Convenient location. Unfortunately, our upgraded room had an air conditioning issue that could not be resolved and the technician left the panel off the wall. Our second room was better, but not what we paid for. No compensation was offered or given. The bartender at Lenoir was great. Decent place, but certainly not worth the price. There are much better places to stay in Charleston.

The only major issue was the bathroom door not closing which we informed the front desk a few times wasn’t done but the HR Director Lindy we met at time of arrival helped us resolve it and was an absolute rockstar her assistance and service made our whole stay better - she is a great hotelier and excellent hospitality

Brent was wonderful, helping us at the door! Such a beautiful property and location!!

Hotel was paid with points. The pool was unavailable for our stay of 3 days due to the pool needing to be approved by the city. We were very disappointed that we were not aware of this until we attempted to swim. 75,000 points per night is a disappointment. The hotel staff were excellent. The valets and front desk staff were a 10/10. I would hope to get points reinstated back to my Bonvoy account. Thank you!

Great location, cafe and lobby decor/service

Great hotel and such a warm welcome from Brent. Hex set the tone for a great visit. Thanks Brent.

Everything about The Lindy is perfect! From Richard greeting you at your arrival, to drinks and a cool towel when you get back from adventures.

The Lindy is a great hotel located in the heart of all the fun. The staff was incredible and made every guest feel like a VIP. A special shout out to our doorman Richard who was so pleasant and extremely helpful in Charleston locations to visit and how to get to them. We enjoyed talking to Richard every time we left and every time we returned

This was our 2nd stay at the Lindy Renaissance..We were there for the Jazz festival last year.
Richard knows Charleston!! He made some great suggestions for dining and they were spot on. After more than 50 yrs in SC , he should know. We really enjoyed Lewis bar-b-que . The hotel is centrally located and in walking distance to every place we wanted to go in the historic district. We highly recommend parking the car and using the bicycle taxi. Parking in downtown is brutal.