Melbourne Carlton Central Apartment Hotel Official

Hotels
7.8 (787 reviews)
2-9 Finlay Place , Melbourne , au

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Ironing service
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Fire extinguishers
Invoice provided
Guests can opt-out any cleaning services during stay
See all facilities

Review Highlights

Pros:
Great Location
Friendly Staff
Clean Rooms
Cons:
Outdated Rooms
Cleanliness Issues
Limited Amenities

Categories

Cleanliness
6.94
Some complaints about cleanliness in kitchens and bathrooms.
Service
8.41
Generally friendly and accommodating staff throughout reviews.
Location
8.95
Consistently praised as excellent and convenient.
Room Quality
6.9
Many rooms described as tired and in need of renovation.
Amenities
7.43
Some amenities available, but issues noted with facilities and furnishings.
Value for Money
7.89
Fair price for the location, but condition affects perception.
Food and Beverage
7.94
Quality of nearby food options received positive mentions.
Overall Experience
7.91
Mixed feelings with a general tendency to return for the location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 10:46

Property Description

Central Location
Situated in the heart of Melbourne, just minutes away from major attractions like Melbourne Central Station and State Library of Victoria.

Modern Amenities
Each unit is equipped with a flat-screen TV, private bathroom, and kitchen essentials for a comfortable stay.

Nearby Attractions
Explore Melbourne's famous landmarks such as Princess Theatre and Federation Square within walking distance from the hotel.

Book now for a convenient and enjoyable stay at Melbourne Carlton Central Apartment Hotel.

Important information:

Please note that there is a 3% charge when you pay with an American Express credit card.Please note that there is a 1.5% charge when you pay with a Visa or Mastercard credit card. Please note that there is a 3.0% charge when you pay with a Diners credit card. Please note that there is a 2.0% charge when you pay with a UnionPay or JCB credit card. Please note housekeeping service is not included on Sundays or Public Holidays.Managed by a private host

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 787 reviews
Cleanliness: 6.94
Service: 8.41
Location: 8.95
Room Quality: 6.9
Amenities: 7.43
Value for Money: 7.89
Food and Beverage: 7.94
Overall Experience: 7.91
S
Scott • family_with_children • au
10
2026-04-08 • via Nuitee
M
Marcel • solo_traveller • ch
6
Excellent location and great bed.
Pros:

Location and great bed.

Cons:

The appartment itself and furniture is outdated

2026-04-06 • via Nuitee
王 • extended_group • tw
8
想來墨爾本看IMAX的朋友們，這家性價比不錯，而且出去後，老街就在旁邊！
Pros:

位置不錯，離IMAX電影院很近

Cons:

保潔墊上不乾淨，建議更換，The pad is not clean; it is recommended to replace it.

2026-04-05 • via Nuitee
R
Reeves • couple • au
7
We had a great night
Pros:

Close to city
Great restaurants
Pubs
Nice gardens nearby

Cons:

Cupboards were untidy
Utensils thrown into cutlery tray
Noisy tenants crying and talking loudly at front entrance and outside lane

2026-04-05 • via Nuitee
D
Dale • family_with_children • au
7
Pros:

Location is great

Cons:

I wouldn't say i didn't like it but could of been a bit cleaner

2026-04-05 • via Nuitee
S
steven • solo_traveller • au
8
Great location … spacious apartment
Pros:

Location and size - huge ! Staff were sensational, a very last minute booking and they called and talked me through all the check in procedures and nothing was a problem with a late check in

Cons:

Nothing I didn’t like, had everything I needed for a last minute over night stay in the city

2026-04-04 • via Nuitee
A
Angela • couple • au
3
Disappointing.
Pros:

Location was fantastic.

Cons:

Bathroom was awful. Very old. The sort of old you can't get clean. It was gross. Combined shampoo and conditioner was never going to end well.

2026-04-02 • via Nuitee
P
Peter • family_with_children • au
9
2026-03-29 • via Nuitee
K
Kerryn • extended_group • au
5
Pros:

Great location, great value.

Cons:

A bit shabby.

2026-03-29 • via Nuitee
L
Lucy • couple • au
8
A convenient location for exploring the Melbourne CBD.
Pros:

Central location, close to a wide variety of restaurants.

Cons:

A little tired.

2026-03-29 • via Nuitee
J
jacqui • extended_group • au
7
Pros:

Outlook, bed was comfortable

Cons:

The interior was just so tired. The carpet damaged in several locations, the bath had small holes all over it. Some good pillows and some shocking ones

2026-03-28 • via Nuitee
S
Snelling • family_with_children • au
8
2026-03-27 • via Nuitee
P
Pamela • solo_traveller • au
9
Very good customer service and would stay there again
Pros:

So convenient and in a lovely part of Melbourne. The apartment was clean and had everything I needed for my stay.

Cons:

Nothing.

2026-03-26 • via Nuitee
G
Gillian • family_with_children • au
6
Pros:

Very helpful young lad on reception.
Comfy bed
Close to restaurants

Cons:

Worn carpets, security latch on door was broken, no bath plug (but one was found after an hour)

2026-03-26 • via Nuitee
M
Melissa • family_with_children • au
7
Pros:

Location is fantastic. Friendly, helpful reception staff.

Cons:

Room 407 desperately needs carpet replacement.

2026-03-22 • via Nuitee
W
Walsh • family_with_children • au
8
Pros:

Ok 🆗

2026-03-17 • via Nuitee
J
James • solo_traveller • au
7
2026-03-16 • via Nuitee
J
joseph • couple • gb
5
Pros:

The location

Cons:

WiFi did not work at all, workman start at 07:20 on each day

2026-03-15 • via Nuitee
B
Belinda • family_with_children • au
7
2026-03-14 • via Nuitee
A
Audrey • family_with_children • nc
7
2026-03-12 • via Nuitee