La Quinta Inn & Suites by Wyndham Jackson Airport

Hotels
•
Wyndham Hotels & Resorts
8.2 (221 reviews)
501 S Pearson Rd, Pearl, Mississippi, 39208 , Pearl , US

Pets allowed

Facilities

Free airport transportation
Fireplace in lobby
Television in common areas
Free breakfast
Safe-deposit box at front desk
Free newspapers in lobby
Express check-out
Express check-in
Free wired internet
Assistive listening devices available
See all facilities

Review Highlights

Pros:
Friendly, attentive staff
Good/varied breakfast
Excellent location (easy access to I-20)
Comfortable rooms with good AC
Perceived good value
Cons:
Inconsistent cleanliness (stains, mold, blood reported)
Front-desk cancellation/rude staff incident
Amenity issues (empty soap pumps, coffee/coffee cup problems)
Occasional maintenance issues (damaged furniture/carpet)
Occasional unpleasant odors in lobby/rooms

Categories

Cleanliness
5.2
Mixed reports: several guests praised clean rooms, but multiple serious cleanliness issues were reported (stains on pillowcases, mold smell, blood on sheets, found earring), indicating inconsistent housekeeping.
Service
9
Generally very positive: many mentions of friendly, attentive and accommodating front-desk staff and weekly-return guests; however, one report of rude staff and a problematic cancellation lowered the score slightly.
Location
9.2
Consistently praised: excellent location with easy access to I-20 and convenient surroundings; multiple guests noted location as a highlight.
Room Quality
8.4
Mostly good: several guests noted comfortable, clean rooms and effective AC, but some reported damaged furniture/carpet and isolated severe issues (mold, stains), giving an overall above-average but mixed rating.
Amenities
7.6
Mixed: positive notes on functioning AC and provided toiletries, but repeated issues with empty soap pumps, missing coffee supplies, and problematic coffee cups reduced the score.
Value for Money
8.6
Perceived as good value by multiple guests, with at least one explicit mention of 'great value' and no widespread complaints about pricing relative to the experience.
Food and Beverage
8.6
Breakfast is frequently praised (good variety and quality), though a few guests suggested improvements; overall F&B is a positive aspect.
Overall Experience
9
Overall impressions lean positive: many pleasant stays, quiet property and welcoming staff, with some repeat guests; isolated but severe negative incidents (cancellation, cleanliness) are noted but do not dominate the overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:13

Property Description

Luxurious Amenities - Enjoy a relaxing stay with access to an outdoor pool, a 24-hour fitness center, and a cozy fireplace in the lobby.

Convenient Services - Benefit from complimentary services such as wireless internet, buffet breakfast, area shuttle, wired internet access, a 24-hour business center, and express check-in.

Comfortable Accommodations - Unwind in one of the 65 rooms equipped with modern conveniences like flat-screen TVs, refrigerators, microwaves, and free Wi-Fi. Plus, indulge in the complimentary toiletries and a complimentary breakfast included in your stay.

Ready to elevate your travel experience? Book your stay at La Quinta Inn & Suites by Wyndham Jackson Airport for a seamless and enjoyable trip near Trustmark Park.

Important information:

  • Up to 4 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Masks are required in public areas for unvaccinated guests.
  • Contactless check-in and contactless check-out are available.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAN

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Individually-wrapped food options are available for breakfast

See all policies

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 221 reviews
Cleanliness: 5.2
Service: 9
Location: 9.2
Room Quality: 8.4
Amenities: 7.6
Value for Money: 8.6
Food and Beverage: 8.6
Overall Experience: 9
J
Jessica
2
Pros:

Got to the property to check in for my stay after I had pre booked on line and chose to pay at property only to find out they cancelled my room and said my card declined! Said they tried to call me and had NO missed calls. They left me and my children with no where to stay. Had to travel around Jackson to find somewhere else to stay and paid with the SAME card they said declined! Extremely rude staff that I spoke with at the front desk. Ultimately they cancelled my room because they wanted to and gave it to someone else!! Will never recommend this hotel!!

2025-10-12 • via Nuitee
B
Bernice
8
Pros:

Great breakfast.

2025-10-11 • via Nuitee
G
George
2
Pros:

Disgusting! Stains on pillow cases, smelled like mold, one of the worst hostel rooms I’ve ever checked into. Left immediately. HORRIBLE!

2025-10-10 • via Nuitee
S
STEVE • partner
10
Pros:

The front desk clerk was very nice and accommodating. I felt right at home, as he welcomed my wife and I, after our days long travel.

2025-10-08 • via Nuitee
D
Delania
10
Pros:

Great room, but the furniture and carpet had some damage. The AC was wonderful, kept the room really cold and the bed was clean. I loved the complementary soap they provide. Great place to stay.

2025-10-08 • via Nuitee
J
Jay D
10
Pros:

Everything was good, doing some remodeling at the front desk

2025-10-05 • via Nuitee
T
TRACY
8
Pros:

The location was excellent for easy access to I 20. The place was clean and friendly. My small dog was happy with the surroundings as well. It was a pleasant stay.

2025-10-03 • via Nuitee
J
Jo-Ann
8
Pros:

I found an earring on the floor in the room when we walked in. The staff was friendly but did not follow through on sending email receipt as they said they would do. Coffee cups had an issue with the bottoms falling out and coffee spilling all over us, and they said they had this problem before. The pumps in the bathroom for the body wash were empty so there was no soap for showering. There was no regular coffee packets in the room and there was no filter holder to hold the coffee packet for the 1 decaf coffee packet that was left.

2025-10-01 • via Nuitee
C
Crystal • family_with_children
10
Pros:

They have some of the best customer service ever. They were extremely attentive to our needs. The room and hotel was extremely clean

2025-09-26 • via Nuitee
A
Andrew
10
Pros:

Good quality room, ok breakfast, no problems, great value

2025-09-24 • via Nuitee
D
David
8
Pros:

Very nice hotel for a short stay. It was very quiet.
Staff was very accomodating, nice, and caring

2025-09-24 • via Nuitee
K
Kanisha
8
Pros:

They stay was good. The beds could have been softer, but the staff was great and friendly.

2025-09-23 • via Nuitee
K
Kim
6
Smells not appealing in a hotel
Pros:

The lobby smelled of body odor or really bad cleaner. The room also smelled of bad cleaner. Otherwise, the staff was friendly and helpful. The breakfast was really good with many options.

2025-09-23 • via Nuitee
J
Joyce
10
Pros:

Gg

2025-09-22 • via Nuitee
G
Gloria • partner
10
Pros:

Cleanliness and location and staff were nice and would definitely stay again

2025-09-21 • via Nuitee
S
Sandy
8
Pros:

Clean room

2025-09-14 • via Nuitee
N
Norman
10
Pros:

The room was perfect for a short business stay.

2025-09-13 • via Nuitee
M
Marie
6
Pros:

Not clean

2025-09-13 • via Nuitee
D
Daniel
10
Home away from home!
Pros:

I stay here weekly, super friendly staff, clean rooms.

2025-09-05 • via Nuitee
R
Rickey
8
Pros:

Great location

2025-09-05 • via Nuitee