Holiday Inn Express & Suites College Station by IHG

Hotels
•
Holiday Inn Express
7.7 (136 reviews)
1203 University Drive East , College Station , US
+1 979-846-8700

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location near stores and the Legends event center
Clean rooms (reported)
Friendly staff (reported by some guests)
Good breakfast
Restaurants nearby / accessible
Suitable for business stays
Cons:
Incorrect tax charge / exemption not honored
Double booking/payment and no refund (reservation system failure)
Weird room smell reported
TV in room not working
Bathroom door/lock stuck (locked guests in)
General booking/service reliability issues

Categories

Cleanliness
8.5
Mixed but generally positive: one reviewer called the room 'very clean and cool', though another noted a weird smell in a room.
Service
6
Mixed to negative: some guests praised friendly staff, but serious service failures reported (double booking/payment issues and no refund, reservation system problems).
Location
9.5
Consistently positive: guests cited good location, proximity to stores, the Legends event center and nearby restaurants.
Room Quality
6.2
Below average: multiple room issues reported (weird smell, TV not working, bathroom door/lock getting stuck and locking guests in).
Amenities
8.4
Generally good: breakfast mentioned positively and nearby dining options; some in-room amenity problems noted (non-working TV, bathroom lock issues).
Value for Money
5.5
Negative: guests reported problematic charges (tax deducted despite exemption) and serious refund/payment issues, reducing perceived value.
Food and Beverage
9
Positive: reviewers mentioned a good breakfast and accessible nearby restaurants.
Overall Experience
8.5
Mixed but tilt positive: many praised location, cleanliness and breakfast, while significant service and room quality issues (charges, booking/refund problems, room defects) lowered overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:13

Property Description

Convenient Location near Texas A&M University
Situated just 1.2 miles from the campus of Texas A&M University, the College Station Holiday Inn Express offers a prime location for visitors. The free shuttle service to Easterwood Airport adds to the convenience, making travel a breeze.

Comfortable Rooms and Amenities
Guests can unwind in contemporary rooms furnished with dark hardwood furniture and a 32-inch flat-screen TV. The spacious work desk and complimentary Wi-Fi cater to both leisure and business travelers. The 24-hour gym with modern equipment and the outdoor pool provide opportunities for relaxation and fitness.

Deluxe Services and Nearby Attractions
Indulge in a hot breakfast featuring cinnamon rolls, eggs, and juices before exploring nearby attractions like the Brazos Valley Museum of Natural History. With the College Station Conference Center and Reed Arena just a short drive away, this IHG Hotel is the perfect choice for your stay in College Station.

Book your stay at the College Station Holiday Inn Express & Suites now for a memorable experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLL

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.7
Based on 136 reviews
Cleanliness: 8.5
Service: 6
Location: 9.5
Room Quality: 6.2
Amenities: 8.4
Value for Money: 5.5
Food and Beverage: 9
Overall Experience: 8.5
S
Sushil • extended_group • us
1
please refund my tax money as i cannot claim
Pros:

I was travelling for a business purpose from a state entity. They deduct a tax in my living which is illegal as I showed the documents that state entities are tax excempt.

Cons:

Everything I don't like at all

2026-10-27 • via Nuitee
J
Jennifer • couple • us
3
Cons:

Room had a weird smell.
Tv in room wasn’t working at all.

2026-10-08 • via Nuitee
S
Sophia • solo_traveller • us
7
Pros:

Very clean and cool.

Cons:

We all got locked in the the bathroom the door handle lock kept getting stuck.

2026-08-12 • via Nuitee
L
Lacey • couple • us
10
Friendly staff clean rooms good breakfast
Pros:

Everything

Cons:

Nothing

2026-06-15 • via Nuitee
H
Hurshell • extended_group • us
8
2026-06-06 • via Nuitee
S
Sandy • family_with_children • us
10
Pros:

Convenience to stores and the legends event center.

2026-06-04 • via Nuitee
D
Diamina • solo_traveller • us
10
2026-06-03 • via Nuitee
M
Mason • couple • us
10
we checked in late Wednesday night and had to be at hospital next morning so 6.
Pros:

Location was good.
Spent the night because my husband had surgery Thursday

Cons:

Everything fine

2026-05-22 • via Nuitee
B
Benoit • solo_traveller • us
1
Do NOT TRUST Holiday Inn!
Cons:

During the booking process, on Booking.com, the booking confirmation doesn't go through. The problem is either with Booking.com or with Holiday Inn. In the absence of a confirmation, I am forced to rebook it. Turns out it has been booked and PAID twice. I discover it on arrival (2 identical bookings, same person, same dates) and request a cancellation. They say they cannot because they payment is still with Booking.com. I contact Booking.com who says they paid Holiday Inn and send them a request for cancellation. Eventually, no refund. Holiday Inn was aware of the problem before receiving the payment, got my money twice, and didn't refund anything. All because of a failure of THEIR reservation system!!! Don't risk your money with a dishonest company!

2026-05-18 • via Nuitee
R
Rituparna • family_with_children • us
9
Stayed one night. Restaurants nearby which were accessible
Pros:

The location

2026-05-11 • via Nuitee
M
Michael • solo_traveller • us
10
2026-05-05 • via Nuitee
J
J6835HSheatherk • Family
2
Horrible guest service
Pros:

We reserved a room with a king sized bed plus a sofa bed that says it sleeps 4. When we got here the sofa bed had no bedding at all on it and no extra bedding in our room for it. I went to the front desk and the lady said they didn’t have any pillows and gave me a fitted sheet only and i asked for blankets but she only gave me mattress covers. I came back and told her they were not blankets and she said they didn’t have any blankets. She was completely unhelpful and never even apologized for not having adequate supplies. We paid $400 for 1 night for this room and my daughter is sleeping with only a fitted sheet. Unacceptable service!

2026-05-03 • via Tripadvisor
C
CYNTHIA • family_with_children • us
8
2026-04-09 • via Nuitee
L
LaRonnia • couple • us
10
My trip to Brazos was very nice and you associates made everything extra pleasant.
Pros:

When I walked in the gentleman had a smile. I told him that the place smelled so fresh. He continued to smile. He took my name and got me set up for the night. I would definitely recommend the facility. The breakfast was delicious. Everything was clean and fresh.

Cons:

I was pleased with everything. I have absolutely nothing bad to say about the hotel. The location is in a great spot. We came for Volleyball competition.

2026-02-12 • via Nuitee
S
Salahuddin • couple • us
10
2026-01-30 • via Nuitee
B
Brenda • couple • us
7
2026-01-20 • via Nuitee
S
Sumanta • couple • us
6
Bathroom is not upto the mark.
Cons:

Bathroom.

2026-01-19 • via Nuitee
A
Alexander • family_with_children • us
5
AC is not effective and unable to sleep well
Pros:

Location

Cons:

AC is not effective and unable to sleep well

2026-01-19 • via Nuitee
A
Annette • family_with_children • us
8
Nice hotel convenient to campus.
Pros:

Location was excellent,
Breakfast was good

Cons:

Elevator was out

2026-01-19 • via Nuitee
M
Mark • couple • us
10
2026-01-19 • via Nuitee