Sheraton Jumeirah Beach Resort

Hotels
Marriott
8.6 (741 reviews)
Al Mamsha Road, P.O. Box 53567, Dubai , Dubai , AE

Facilities

Full-service spa
Fitness facilities
Parasailing nearby
Comprehensive recycling policy
Boat on site
No single-use plastic stirrers
Free WiFi
Swimming pool
24-hour front desk
Terrace
See all facilities

Review Highlights

Pros:
Great location
Excellent food and service
Cons:
Cleanliness issues
Staff responsiveness

Categories

Cleanliness
7.6
Some staff responses felt dismissive, and issues with cleanliness were noted.
Service
9.1
Overall, service was praised with multiple mentions of staff being kind and attentive.
Location
9.1
Location was frequently highlighted as perfect and convenient.
Room Quality
8.6
Rooms are clean and nicely decorated.
Amenities
8.1
Amenities are generally good, but the pool and spa received some criticism.
Value for Money
8.6
The value for money was recognized during events such as the New Year's and Christmas brunch.
Food and Beverage
9.1
Food received high praise for its variety and quality during brunch and New Year's.
Overall Experience
8.6
A generally positive experience with noted issues in specific areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:14

Property Description

Luxurious Spa and Recreation Facilities

Indulge in massages, body treatments, and facials at the spa, enjoy the private beach, outdoor pool, and sauna for ultimate relaxation and leisure.

Dining Excellence and Entertainment

Savor international cuisine at Palm Garden Restaurant & unwind at the poolside bar. Take advantage of 24-hour room service and the bar/lounge for a perfect evening.

Convenient Amenities and Event Spaces

Benefit from complimentary wireless internet, concierge services, and a 24-hour business center. With spacious conference facilities and 4 meeting rooms, this hotel is ideal for both business and leisure travelers.

Book your stay at Sheraton Jumeirah Beach Resort in Dubai and experience luxury right at your fingertips!

Important information:

  • Pool access available from 8:00 AM to 7:00 PM.
  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • A car is recommended for transportation to and from this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DXB

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Sustainability Certifications

    Green Key (Foundation for Environmental Education)

  • Transportation

    Car recommended

  • General

    Professional property host/manager

See all policies

Location

Property Video

Guest Reviews

8.6
Based on 741 reviews
Cleanliness: 7.6
Service: 9.1
Location: 9.1
Room Quality: 8.6
Amenities: 8.1
Value for Money: 8.6
Food and Beverage: 9.1
Overall Experience: 8.6
M
Maha couple kw
8
جميله وشكرا لكم
Pros:

المسبح بس قربوا الكراسي من شاطي

Cons:

لا يوجد تكييف في الممرات

2026-06-27 via Nuitee
K
Karina couple ua
10
Pros:

Отношение персонала а конкретно .Али котрый работает на ресепшене

2026-06-27 via Nuitee
M
Mohamad couple ae
8
2026-06-27 via Nuitee
A
ArndH_1104 solo_traveller ae
8
Fantastic hotel that deserves 5*
Pros:

amazingly helpful staff Great pool, very comfortable room and bathroom, great location

Cons:

Aircon in the passages didn't work properly. "soundproof"might be applicable for the walls but not the passage and floor above you .
Had to get the coffee machine in the rooms exchanged for times before we got a working unit

2026-06-26 via Nuitee
A
Alkendi family_with_children ae
9
2026-06-25 via Nuitee
A
Anne Margareta family_with_children ae
10
2026-06-25 via Nuitee
M
mouza family_with_children ae
10
2026-06-25 via Nuitee
A
Anil Kumar solo_traveller ae
5
Pros:

Nothing special

Cons:

Clearness

2026-06-24 via Nuitee
K
Kirsty family_with_children ae
10
2026-06-23 via Nuitee
W
wijesinghe couple ae
6
2026-06-23 via Nuitee
J
Judith family_with_children ae
10
It was very relaxing stay filled with comfort and great memories especially for my son!
Pros:

The views were nice,very tidy and the staff were very helpful and kind

2026-06-22 via Nuitee
N
Naeem couple ae
8
Pros:

Room was nice and comfortable.

2026-06-22 via Nuitee
V
Vener extended_group ae
10
Pros:

We had a wonderful stay! The room was clean, comfortable, and well-maintained. The staff were very friendly and helpful. Highly recommended!

Cons:

Nothing

2026-06-22 via Nuitee
M
miranda extended_group ae
10
2026-06-22 via Nuitee
R
Radwa extended_group ae
9
2026-06-21 via Nuitee
S
Sharath Chandran solo_traveller ae
9
2026-06-21 via Nuitee
J
Juliana couple br
10
2026-06-21 via Nuitee
I
Ivo Petrov 1067 solo_traveller ae
10
Pros:

Location anf food

2026-06-21 via Nuitee
R
Roxanne Joyce couple ae
10
2026-06-19 via Nuitee
D
Donald extended_group ae
10
Expat doing a staycation for a night to do a brunch on JBR.
Pros:

The breakfast buffet is worth the money. It had just about everything. I do not remember seeing any pork products, but that is not unusual for Dubai. The hotel fronts on the main tourist beach and has a very nice pool. The JBR strip pretty much ends near the Sheraton, so you need travel only one direction to find almost anything on the main Dubai tourist beach. I lived on JBR for years. I knew exactly what I was getting when I chose the Sheraton JBR.

Cons:

The only thing that was not up to par was the pillows. There were a lot of them, but there are a lot of pieces of cheese in a pack, too. Stacking a lot of flat things only gets you somethiing that's still pretty much flat.

2026-06-19 via Nuitee