Sheraton Jumeirah Beach Resort

Hotels
Marriott
8.6 (741 reviews)
Al Mamsha Road, P.O. Box 53567, Dubai , Dubai , AE

Facilities

Full-service spa
Fitness facilities
Parasailing nearby
Comprehensive recycling policy
Boat on site
No single-use plastic stirrers
Free WiFi
Swimming pool
24-hour front desk
Terrace
See all facilities

Review Highlights

Pros:
Great location
Excellent food and service
Cons:
Cleanliness issues
Staff responsiveness

Categories

Cleanliness
7.6
Some staff responses felt dismissive, and issues with cleanliness were noted.
Service
9.1
Overall, service was praised with multiple mentions of staff being kind and attentive.
Location
9.1
Location was frequently highlighted as perfect and convenient.
Room Quality
8.6
Rooms are clean and nicely decorated.
Amenities
8.1
Amenities are generally good, but the pool and spa received some criticism.
Value for Money
8.6
The value for money was recognized during events such as the New Year's and Christmas brunch.
Food and Beverage
9.1
Food received high praise for its variety and quality during brunch and New Year's.
Overall Experience
8.6
A generally positive experience with noted issues in specific areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:14

Property Description

Luxurious Spa and Recreation Facilities

Indulge in massages, body treatments, and facials at the spa, enjoy the private beach, outdoor pool, and sauna for ultimate relaxation and leisure.

Dining Excellence and Entertainment

Savor international cuisine at Palm Garden Restaurant & unwind at the poolside bar. Take advantage of 24-hour room service and the bar/lounge for a perfect evening.

Convenient Amenities and Event Spaces

Benefit from complimentary wireless internet, concierge services, and a 24-hour business center. With spacious conference facilities and 4 meeting rooms, this hotel is ideal for both business and leisure travelers.

Book your stay at Sheraton Jumeirah Beach Resort in Dubai and experience luxury right at your fingertips!

Important information:

  • Pool access available from 8:00 AM to 7:00 PM.
  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • A car is recommended for transportation to and from this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DXB

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Sustainability Certifications

    Green Key (Foundation for Environmental Education)

  • Transportation

    Car recommended

  • General

    Professional property host/manager

See all policies

Location

Property Video

Guest Reviews

8.6
Based on 741 reviews
Cleanliness: 7.6
Service: 9.1
Location: 9.1
Room Quality: 8.6
Amenities: 8.1
Value for Money: 8.6
Food and Beverage: 9.1
Overall Experience: 8.6
M
Magdi extended_group au
9
2026-08-08 via Nuitee
A
Abdalla family_with_children ae
10
مكان مناسب جداً للعائلات واشكر الاخ حسين على خدمة
Pros:

الموقع

Cons:

مجود صبانه
وهذا دليل على التطوير

2026-08-08 via Nuitee
אביב solo_traveller il
10
Pros:

נהנינו מכל רגע במהלך 4 הלילות שלנו במלון! המיקום פשוט נהדר – ממש על קו החוף הפרטי, עם גישה ישירה לים ובמרחק הליכה קצר מטיילת JBR התוססת. אזור הבריכה והגנים מטופח מאוד וירוק, עם המון מקומות ישיבה וצל. החדרים נוחים, נקיים ומרווחים, והצוות היה אדיב, מקצועי ושירותי במיוחד. ארוחת הבוקר הייתה עשירה ומגוונת. מומלץ בחום למשפחות ולזוגות!

2026-08-05 via Nuitee
K
Karolina couple pl
10
2026-08-04 via Nuitee
D
Denis couple ru
10
Особенно молодцы в ресторане китайской кухни. Просто ребята на 100% выполняют свою работу. Подарили за день до отъезда т
Pros:

Отличный отель. Один из лучших в районе. Персонал работает на твердую 5.

2026-08-04 via Nuitee
S
Shirin couple ae
10
2026-08-03 via Nuitee
M
Mitchell solo_traveller ae
10
2026-08-03 via Nuitee
M
Mohammad Amjad R solo_traveller gb
8
2026-08-03 via Nuitee
S
Surj Kooner solo_traveller au
10
Exceptional Staff, Clean and Classic hotel
Pros:

Staff are extremely attentive, friendly and thoughtful. I was staying with my wife and young daughter. They made us feel welcome and assisted us when needed. I arrived at 10am and Aron checked us in within a few minutes. Usually check in is after 2pm but he wavered this.

I had a late flight on the checkout day so I asked the receptionist a couple days prior if I can check out at 5pm and what would the cost be. Inder the receptionist then told me that checkout would normally be be 11am and 2pm at a stretch, but actually allowed us to stay until 6pm with no additional charges. It was an incredibly kind gesture and helped us immensely as my daughter was able to nap and also it was over 45 degrees outside.

The hotel isn't new but it's classy and some areas have been modernised and kept well and it's very clean, plenty of selection at breakfast, the rooms however are very modern. And have everything you need.

Rooms are modern and well lit bathrooms are pleasant. Fridge in the room is handy also free water bottles are replenished daily.

Pool area has plenty of lounge chairs and have direct access to the beach which is private and guarded by security.

Getting a taxi is effortless with the concierge team they greet you with a smile and also assist with bags and open doors making you feel valued even if you're popping out to the shops for a few minutes.

Located on the JBR with shops and food options at your door step. McDonald's and Starbucks are 1 min walk from the front doors. Both are 24 hours.

I checker previous reviews and the room pics are up to date. Unfortunately I was too tired from flying and forgot to take pictures of the room.

Cons:

Not much to pick at although, I'm very fussy with my pillow. I felt the pillows were too soft for my liking. I didn't raise this as my wife and daughter were using the other pillows so i couldn't double stack them to see if this improved, so not sure if they have firmer pillows. Bed was slightly on the firm side. But this does not make or break my stay. I'd say if they had an additional 2 firm pillows this would be amazing

2026-08-02 via Nuitee
C
ColdZer0 solo_traveller om
10
2026-08-02 via Nuitee
E
Ennad couple ca
10
Very cool
Pros:

Excellent

Cons:

No

2026-08-02 via Nuitee
Q
Qays family_with_children ae
10
2026-08-02 via Nuitee
J
JIHANE family_with_children fr
8
Établissement très bien placé , personnel accueillant chaleureux et petit soin. Une bonne adresse à garder.
Pros:

L’accueil et la gentillesse du personnel sur place. L’emplacement privilégié à 2 mn à pieds de jbr.

2026-08-02 via Nuitee
V
Vered family_with_children il
10
נשוב למלון הזה
Pros:

היינו משפחה 5 נפשות
באותו טיול היינו ב 3 מלונות , שרתון היה הכי טוב מכולם (והיינו במלונות טובים מאוד)
מיקום מעולה , ירידה לחוף ים קצרה ונוחה מאוד , יציאה מהמלון לטיילת וגם לטיילת של הגלגל הענק , יציאה פתוחה כל הלילה , בריכה מספקת מאוד לא ענקית אבל מספיק גדולה עם בר בבריכה , צוות נהדר , ארוחת בוקר טובה מאוד

Cons:

אהבנו הכול

2026-08-02 via Nuitee
A
Alex solo_traveller ae
9
2026-07-25 via Nuitee
M
Michel couple nl
6
2026-07-25 via Nuitee
العمراني couple sa
10
2026-07-25 via Nuitee
I
Ibtissam couple qa
6
2026-07-25 via Nuitee
K
Kasim family_with_children gb
8
Overall it’s a good location and the hotel is good value for money. It is not as good as the hotel on the palm
Pros:

Mainly the location is what stands out about this hotel. The bathrooms are very nice also.

Cons:

I generally do not like hotel rooms with hard flooring. The mattress and pillows weee not comfortable enough for me. Air con had a damp smell coming through probably because the hotel is so old even after the refurb the air con can never be the same as when it once opened.

2026-07-24 via Nuitee
A
Ayan couple ae
10
2026-07-24 via Nuitee