Hotel Ritz Ciudad de México

Hotels
8.9 (3506 reviews)
Francisco I. Madero 30, Centro , Mexico City , mx
+52 55 5130 0160

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Terrace
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Excellent breakfast
Cons:
Issues with cleanliness
Limited modern amenities
Parking difficulties

Categories

Cleanliness
8.49
Some reviews mentioned cleanliness positively, but issues indicated room for improvement.
Service
9.26
Staff were frequently described as friendly and helpful, enhancing the overall experience.
Location
9.3
Many reviews praised the convenient location, making it easy to explore the area.
Room Quality
8.65
Rooms were comfortable and spacious but some issues were noted with amenities.
Amenities
8.28
Some guests pointed out lack of modern amenities, affecting the overall rating.
Value for Money
8.74
Guests felt that overall it provided good value for the price paid.
Food and Beverage
9.29
Breakfast options received high praise for being varied and delicious.
Overall Experience
9.16
Despite minor drawbacks, the overall stay was enjoyable and met expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:07

Property Description

Prime Location in the Heart of Mexico City
Hotel Ritz Ciudad de México, situated on lively Madero Street near Zócalo Square, offers classic rooms with free Wi-Fi and cable TV.

Delightful Dining Options
Indulge in authentic Mexican cuisine at the hotel's Madero restaurant or unwind with a drink at the bar. Room service is also available for a cozy night in.

Exploration at Your Doorstep
With key attractions like Bellas Artes Palace and Alameda Central Park a short stroll away, immerse yourself in the rich history of Mexico City.

Book now to experience the charm and convenience of Hotel Ritz Ciudad de México!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that breakfast is not included for guests under 10 years old. The breakfast costs 150 MXN per child.

Groups of 9 or more rooms will have different policies and other supplements may apply.In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Location

Guest Reviews

8.9
Based on 3506 reviews
Cleanliness: 8.49
Service: 9.26
Location: 9.3
Room Quality: 8.65
Amenities: 8.28
Value for Money: 8.74
Food and Beverage: 9.29
Overall Experience: 9.16
V
Victor Hugo • family_with_children • cr
9
2026-08-28 • via Nuitee
S
Surinder • couple • gb
8
Overall had a nice comfortable stay.
Pros:

The property is nice and clean. It’s in a great location.

Cons:

The bathroom was small.
Would have liked a small fridge and an iron in the room.

2026-08-28 • via Nuitee
E
Eli • extended_group • mx
10
Pros:

Genial, todo en orden, gente amable

2026-08-26 • via Nuitee
Y
Yahir • solo_traveller • mx
10
Pros:

Ubicación

2026-08-26 • via Nuitee
E
Eleonora Elizabeht • solo_traveller • mx
10
Pros:

La ubicación excepcional, la limpieza y comodidad de las camas

Cons:

Todo perfecto, lo único que no me gustó fueron las cortinas del baño, todo lo demás muy bien

2026-08-26 • via Nuitee
S
Sarahi • extended_group • mx
10
2026-08-25 • via Nuitee
M
maribel • solo_traveller • mx
10
2026-08-24 • via Nuitee
N
Nancy • extended_group • us
10
2026-08-23 • via Nuitee
N
NAYELI • solo_traveller • mx
10
Pros:

La habitavion limpia y amplia

2026-08-23 • via Nuitee
J
Jose Luis • couple • gt
5
Pros:

La ubicación

Cons:

Mucho ruido, piso ruidoso y no tan limpio, restaurante mala atención

2026-08-22 • via Nuitee
R
Rocío • solo_traveller • mx
8
Pros:

La atención

Cons:

Los ruidos de externos

2026-08-22 • via Nuitee
A
Agustin • solo_traveller • mx
9
Pros:

Ubicación, limpieza, atención, tienen servicio de guarda equipaje

2026-08-22 • via Nuitee
I
Isabel • solo_traveller • ca
8
Very pleasant stay. Great breakfast
Pros:

Location and cleanliness . Very comfortable bed

2026-08-20 • via Nuitee
J
Jara Lugo • solo_traveller • mx
9
2026-08-20 • via Nuitee
C
Cesar • extended_group • sv
10
2026-08-20 • via Nuitee
E
ELIZABETH • family_with_children • mx
10
Pros:

La comodidad de la cama y almohadas.

2026-08-20 • via Nuitee
R
Rivas • solo_traveller • gt
10
Pros:

El cuarto, toallas limpias cada día, suficiente papel, agua

Cons:

Qué no incluya desayuno

2026-08-19 • via Nuitee
C
Caro • solo_traveller • mx
10
2026-08-18 • via Nuitee
F
Fran • solo_traveller • mx
8
I’ll be careful not to book in June when these strikes paralyze the city
Pros:

I’ve stayed here before and love the location.

Cons:

I had the misfortune of staying during the teachers’ strike which literally locked down this area of the city. The closest a taxi could get was 3-5 blocks from the hotel. The streets were crazy busy!

2026-08-18 • via Nuitee
L
leena • family_with_children • mx
7
It was nice the location is fantastic
Pros:

There were a lot of blocks on the way, so had to carry all our luggaes and walk for about 20 mnts. With the kid and many bags it was difficult

Cons:

Initially the staff was not willing to help with the bags

2026-08-17 • via Nuitee