Hotel Ritz Ciudad de México

Hotels
8.9 (3263 reviews)
Francisco I. Madero 30, Centro , Mexico City , mx

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Children allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Excellent breakfast
Cons:
Issues with cleanliness
Limited modern amenities
Parking difficulties

Categories

Cleanliness
8.49
Some reviews mentioned cleanliness positively, but issues indicated room for improvement.
Service
9.26
Staff were frequently described as friendly and helpful, enhancing the overall experience.
Location
9.3
Many reviews praised the convenient location, making it easy to explore the area.
Room Quality
8.65
Rooms were comfortable and spacious but some issues were noted with amenities.
Amenities
8.28
Some guests pointed out lack of modern amenities, affecting the overall rating.
Value for Money
8.74
Guests felt that overall it provided good value for the price paid.
Food and Beverage
9.29
Breakfast options received high praise for being varied and delicious.
Overall Experience
9.16
Despite minor drawbacks, the overall stay was enjoyable and met expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:07

Property Description

Prime Location in the Heart of Mexico City
Hotel Ritz Ciudad de México, situated on lively Madero Street near Zócalo Square, offers classic rooms with free Wi-Fi and cable TV.

Delightful Dining Options
Indulge in authentic Mexican cuisine at the hotel's Madero restaurant or unwind with a drink at the bar. Room service is also available for a cozy night in.

Exploration at Your Doorstep
With key attractions like Bellas Artes Palace and Alameda Central Park a short stroll away, immerse yourself in the rich history of Mexico City.

Book now to experience the charm and convenience of Hotel Ritz Ciudad de México!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that breakfast is not included for guests under 10 years old. The breakfast costs 150 MXN per child.

Groups of 9 or more rooms will have different policies and other supplements may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs MXN 250 per day.

Location

Guest Reviews

8.9
Based on 3263 reviews
Cleanliness: 8.49
Service: 9.26
Location: 9.3
Room Quality: 8.65
Amenities: 8.28
Value for Money: 8.74
Food and Beverage: 9.29
Overall Experience: 9.16
F
Felix • extended_group • us
10
Excelente
Pros:

Está súper céntrico si salíamos y comprábamos algo igual regresábamos a dejar las bolsas de compras al hotel!

2026-03-27 • via Nuitee
D
De La Cruz • couple • mx
10
Genial
Pros:

Todo excelente

Cons:

Todo estuvo bien

2026-03-26 • via Nuitee
E
Elvis • family_with_children • mx
10
Mi experiencia en el Ritz.. ciudad de México..
Pros:

El trato del personal ecxelente
Y la habitación bella....muy cómodo...lo recomiendo 💯

Cons:

La regadera si no tenía agua fría....

2026-03-26 • via Nuitee
V
Valeria • family_with_children • es
10
Maravillosa estancia en CDMX
Pros:

La ubicación es perfecta, el trato de los trabajadores, me calentaron la lechita de mi bebé y nos pusieron la cunita que solicitamos. Estuvimos súper cómodos y cuando volvamos será nuestra primera opción

2026-03-26 • via Nuitee
N
Norma • family_with_children • mx
8
2026-03-25 • via Nuitee
C
Cynthia • extended_group • us
8
Great Stay!
Pros:

walking distance to various restaurants and sightseeing spots.
The beds in the room were excellent, and I slept very comfortably.

2026-03-25 • via Nuitee
N
NOHORA • extended_group • co
10
.
Pros:

La ubicación
El aseo de las habitaciones
La atendió

Cons:

.

2026-03-24 • via Nuitee
S
Silvia • family_with_children • mx
10
Excelente hospedaje, comodo y bien ubicado
Pros:

La ubicación esta excelente, a la mano de todo lo interesante del Centro Histórico y en las habitaciones no hay nada de ruido exterior, la cama super rica el colchón de muy buena calidad, todo perfecto

Cons:

No hubo algo que no me gustara.

2026-03-23 • via Nuitee
Y
Yanli • extended_group • cn
8
2026-03-23 • via Nuitee
A
Anabel • family_with_children • us
7
Pros:

Location.

Cons:

Front desk staff was no thorough in informing us about the room.

2026-03-23 • via Nuitee
J
Janie • family_with_children • us
10
Excellent
Pros:

Location and friendly staff.

Cons:

Small elevator.

2026-03-22 • via Nuitee
S
Scott • couple • ca
8
Great central location, walking distance to many tourist sites and restaurants.
Pros:

Excellent location. Friendly staff.

Cons:

No complaints.

2026-03-22 • via Nuitee
H
Hugo Ricardo • extended_group • gt
8
Agradable
Pros:

La ubicación y también las habitaciones muy cómodas

Cons:

La regadera tenía óxido

2026-03-22 • via Nuitee
P
Paula • couple • es
9
Pros:

La habitación era grande, y la cama muy cómoda para descansar. La limpieza muy buena. La ubicación excelente, están en el centro centro, 5 minutos andando de la plaza del zócalo y a 5 minutos andando del palacio de bellas artes.

Cons:

No hay nada que no me gustara, pero el único pero que pondría es la ducha que se salía mucho el agua porque la cortina es un poco corta y no tapa bien

2026-03-22 • via Nuitee
F
Fabiola • extended_group • us
10
EXCELLENT
Pros:

The room was cleaned every day and we got clean towels every day and 2 bottles of water new every day free of charge
One night we wanted extra coffee cups and they send someone right away to bring them to our room.
We loved the service with a smile.
I will recomend this Hotel to anyone !
Very friendly and clean.
Quiet and peaceful as well
Walking distance from The Zocalo and The Metro

Cons:

Can't think of something

2026-03-21 • via Nuitee
P
Paul • couple • ca
6
Enjoyed the location . Staff made the stay with their good nature and service.
Pros:

Property in great location. Very clean but basic decor / tired . Staff extremely helpful and friendly. Breakfast needs improvement ( no pastries etc ).

2026-03-21 • via Nuitee
A
Astrid • solo_traveller • gb
8
2026-03-20 • via Nuitee
M
Mauricio Alexander • family_with_children • co
9
En general, muy muy bueno
Pros:

El desayuno buffet, muy bueno

Cons:

Pequeñeces, algunas pareces de los pasillos estaban un poco, no pulidas, no mal, solo no acordes al resto. Pero nada más.

2026-03-20 • via Nuitee
O
Orlando • family_with_children • cr
10
Cómoda
2026-03-19 • via Nuitee
Ángel • family_with_children • mx
10
Pros:

La ubicación me encanta y también la limpieza de las habitaciones.

Cons:

Todo me gusta

2026-03-17 • via Nuitee