Hotel Ritz Ciudad de México

Hotels
8.9 (3263 reviews)
Francisco I. Madero 30, Centro , Mexico City , mx

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Children allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Excellent breakfast
Cons:
Issues with cleanliness
Limited modern amenities
Parking difficulties

Categories

Cleanliness
8.49
Some reviews mentioned cleanliness positively, but issues indicated room for improvement.
Service
9.26
Staff were frequently described as friendly and helpful, enhancing the overall experience.
Location
9.3
Many reviews praised the convenient location, making it easy to explore the area.
Room Quality
8.65
Rooms were comfortable and spacious but some issues were noted with amenities.
Amenities
8.28
Some guests pointed out lack of modern amenities, affecting the overall rating.
Value for Money
8.74
Guests felt that overall it provided good value for the price paid.
Food and Beverage
9.29
Breakfast options received high praise for being varied and delicious.
Overall Experience
9.16
Despite minor drawbacks, the overall stay was enjoyable and met expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:07

Property Description

Prime Location in the Heart of Mexico City
Hotel Ritz Ciudad de México, situated on lively Madero Street near Zócalo Square, offers classic rooms with free Wi-Fi and cable TV.

Delightful Dining Options
Indulge in authentic Mexican cuisine at the hotel's Madero restaurant or unwind with a drink at the bar. Room service is also available for a cozy night in.

Exploration at Your Doorstep
With key attractions like Bellas Artes Palace and Alameda Central Park a short stroll away, immerse yourself in the rich history of Mexico City.

Book now to experience the charm and convenience of Hotel Ritz Ciudad de México!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that breakfast is not included for guests under 10 years old. The breakfast costs 150 MXN per child.

Groups of 9 or more rooms will have different policies and other supplements may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs MXN 250 per day.

Location

Guest Reviews

8.9
Based on 3263 reviews
Cleanliness: 8.49
Service: 9.26
Location: 9.3
Room Quality: 8.65
Amenities: 8.28
Value for Money: 8.74
Food and Beverage: 9.29
Overall Experience: 9.16
A
Andrea • family_with_children • sv
9
2026-04-11 • via Nuitee
T
TEJEDA FRIAS • family_with_children • mx
9
Pros:

La ubicación del hotel

Cons:

La verdad un poco de limpieza y las camas las sentí un poco incomodo

2026-04-11 • via Nuitee
V
Valenzuela • family_with_children • mx
10
2026-04-10 • via Nuitee
S
Sergio • family_with_children • mx
10
Pros:

La amabilidad del todo el personal

Cons:

La puerta de vidrio en el baño, de la recamara al baño

2026-04-10 • via Nuitee
L
lawrence • couple • us
10
2026-04-09 • via Nuitee
B
Benjamin • extended_group • mx
10
excelente
Pros:

habitación confortable y desayuno buffet excelente

2026-04-09 • via Nuitee
A
Angelo16 • solo_traveller • mx
8
Gran Hotel, mal estacionamiento!
Pros:

El hotel tiene una gran ubicación, céntrico, muy cómodo y cerca de todo punto de interés y lugares históricos. Gran variedad de lugares para comer y tiendas de todo tipo.

Cons:

No hay lugar para estacionarse "en el hotel" y, encima de todo tienen un convenio con un Estacionamiento Público cerca del hotel pero, cobran $250 por día. Deberían tener estacionamiento gratuito para las personas que nos alojamos en el hotel, como en todos los hoteles a los que he ido!

2026-04-09 • via Nuitee
N
NICOLA • couple • it
10
Pros:

Tutto

Cons:

Nulla

2026-04-07 • via Nuitee
A
alba yaneth • extended_group • co
8
Una gran opción para alojarse en el centro histórico de Ciudad de México
Pros:

La ubicación es muy buena

Cons:

Habitación 602 muy ruidosa

2026-04-07 • via Nuitee
D
Don • family_with_children • ch
8
Value for money at a perfect location
Pros:

+ Location
+ Comfortable beds
+ Spacious rooms
+ Staff
+ Breakfast
+ Dove collection in the bathroom
+ Value for money

Cons:

- No fridge
- No shower telephone
- No toiletries
- Rather dated

2026-04-07 • via Nuitee
B
Bertha León • family_with_children • mx
9
Vacaciones semana santa
Pros:

Ubicación, comodidad de la cama, espacio amplio, tranquilo en el interior

Cons:

Puerta del baño no tiene para cerrarse, no me informaron que la plancha estaba disponible solo a solicitud del cliente, así que tuve que preguntar

2026-04-06 • via Nuitee
W
Willmer • family_with_children • cr
10
2026-04-05 • via Nuitee
A
Anne • family_with_children • gt
10
2026-04-05 • via Nuitee
O
O • family_with_children • gt
10
2026-04-02 • via Nuitee
E
Erika • family_with_children • mx
10
Bueno
Pros:

Me encantó la ubicación muy cerca de los lugares turísticos

2026-04-02 • via Nuitee
O
OMAR ORLANDO • couple • mx
10
Bien
Pros:

Muy bueno

Cons:

Ok

2026-04-02 • via Nuitee
O
OMAR ORLANDO • solo_traveller • mx
10
Ok
Pros:

Muy bien

Cons:

Ok

2026-04-02 • via Nuitee
S
Sandra Milena • extended_group • co
9
2026-04-01 • via Nuitee
A
albert • couple • es
9
2026-03-31 • via Nuitee
S
Sepulveda • solo_traveller • mx
10
En general me agradó la estancia.
Pros:

El personal es muy atento y con muy buena actitud

Cons:

Todo estuvo bien

2026-03-29 • via Nuitee