Hotel Ritz Ciudad de México

Hotels
8.9 (3506 reviews)
Francisco I. Madero 30, Centro , Mexico City , MX
+52 55 5130 0160

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Terrace
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Excellent breakfast
Cons:
Issues with cleanliness
Limited modern amenities
Parking difficulties

Categories

Cleanliness
8.49
Some reviews mentioned cleanliness positively, but issues indicated room for improvement.
Service
9.26
Staff were frequently described as friendly and helpful, enhancing the overall experience.
Location
9.3
Many reviews praised the convenient location, making it easy to explore the area.
Room Quality
8.65
Rooms were comfortable and spacious but some issues were noted with amenities.
Amenities
8.28
Some guests pointed out lack of modern amenities, affecting the overall rating.
Value for Money
8.74
Guests felt that overall it provided good value for the price paid.
Food and Beverage
9.29
Breakfast options received high praise for being varied and delicious.
Overall Experience
9.16
Despite minor drawbacks, the overall stay was enjoyable and met expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:07

Property Description

Prime Location in the Heart of Mexico City
Hotel Ritz Ciudad de México, situated on lively Madero Street near Zócalo Square, offers classic rooms with free Wi-Fi and cable TV.

Delightful Dining Options
Indulge in authentic Mexican cuisine at the hotel's Madero restaurant or unwind with a drink at the bar. Room service is also available for a cozy night in.

Exploration at Your Doorstep
With key attractions like Bellas Artes Palace and Alameda Central Park a short stroll away, immerse yourself in the rich history of Mexico City.

Book now to experience the charm and convenience of Hotel Ritz Ciudad de México!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that breakfast is not included for guests under 10 years old. The breakfast costs 150 MXN per child.

Groups of 9 or more rooms will have different policies and other supplements may apply.In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Location

Guest Reviews

8.9
Based on 3506 reviews
Cleanliness: 8.49
Service: 9.26
Location: 9.3
Room Quality: 8.65
Amenities: 8.28
Value for Money: 8.74
Food and Beverage: 9.29
Overall Experience: 9.16
R
Rosmarie • couple • ch
8
Hotel, Personal, Lage top! Kleines B moll das Badezimmer.
Pros:

Frühstück und Lage top

Cons:

Das Badezimmer war etwas klein, wenig Stauraum.

2026-10-17 • via Nuitee
F
Francisco José • couple • mx
10
Pros:

Todo bien, buen servicio del personal.

Cons:

El acceso de los Uber, no llegan, hay que caminar para poder abordarlos.

2026-10-17 • via Nuitee
W
Werner • family_with_children • ch
8
Pros:

Sehr zentral gelegen. Freundliches Personal. Gutes und reichhaltiges Frühstück

Cons:

Zimmer sind etwas leichthörig

2026-10-17 • via Nuitee
C
Carolina • couple • cl
9
2026-10-16 • via Nuitee
J
JOSE AGUSTIN • solo_traveller • mx
10
2026-10-14 • via Nuitee
R
ROBERT F RODRIGUEZ • couple • us
10
2026-10-13 • via Nuitee
L
Liliana • family_with_children • us
10
2026-10-13 • via Nuitee
B
Borcea • solo_traveller • ro
1
2026-10-13 • via Nuitee
M
Martha Patricia • solo_traveller • mx
7
Muy ruidoso
Pros:

Las camas eran muy comodas, el tamaño de la habitación era amplio

Cons:

Demaciado ruidoso, los muros que dividen la recamara a los pasillos es talla roca y se escucha absolutamente todo, iniciando sus labores muy temprano y se escucha todo el.ruido de los pasillos. No descanansas si tienes sueño ligero

2026-10-13 • via Nuitee
M
María Lucrecia • family_with_children • ar
9
Confortable
2026-10-11 • via Nuitee
M
Miguel • solo_traveller • mx
8
Pros:

La ubicación es excelente, son muy amables todos los del personal. Nos dieron la habitación antes del horario de check inn.

Cons:

Sería deseable que pusieran luces de movimiento nocturnas en la parte de los corredores, ya que si no quedan encendidas toda la noche.

2026-10-10 • via Nuitee
L
luis • solo_traveller • co
8
2026-10-10 • via Nuitee
H
Hierzon • extended_group • gt
10
2026-10-10 • via Nuitee
C
Cortez • solo_traveller • mx
10
Excelente hotel
Pros:

Ubicación, limpieza y tamaño del cuarto

Cons:

Me pareció todo bien

2026-10-09 • via Nuitee
R
Rodolfo • extended_group • gt
8
Nice stay the only problem was at night
Pros:

Location

Cons:

At night too much noise on the street.

2026-10-09 • via Nuitee
R
Raymundo • solo_traveller • mx
10
2026-10-07 • via Nuitee
L
Luis • couple • pr
7
En el mismo centro del Centro Histórico de Ciudad México.
Pros:

Ubicación.

Cons:

No tengo elementos, solo estuve una noche.

2026-09-19 • via Nuitee
S
Swati • family_with_children • us
8
Pros:

Nice people. great location.

2026-09-18 • via Nuitee
N
Nelson • family_with_children • cl
7
Pros:

Amabilidad del personal.

Cons:

La ventana daba hacia un vacío rodeado de edificios y a veces se escuchaba la música de la calle. No me entregaron la boleta o factura del alojamiento, habían quedado de enviarla a mi mail y aún no llega.

2026-09-18 • via Nuitee
H
Hernandez, Jr • solo_traveller • us
8
Pros:

Location and staff

Cons:

Too much noise in the mornings and the towels were too rough.

2026-09-18 • via Nuitee