Hilton Garden Inn Missoula

Hotels
•
Hilton Garden Inn
8.2 (250 reviews)
3720 North Reserve Street , Missoula , us

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Responsive staff
Clean rooms
Close to airport
Cons:
Loud noise at night
Rude front desk service
Extra charges for amenities

Categories

Cleanliness
8.2
Rooms were really clean, but consistency in service was lacking due to a rude front desk attendant.
Service
8.7
Staff were generally responsive and kind, but issues with room service violated guest privacy.
Location
8.7
Close to the airport and stores, making it convenient for travelers.
Room Quality
8.2
Rooms were spacious but issues with light and noise affected comfort.
Amenities
7.7
Good indoor pool but bathtub couldn't drain and no hot tub available.
Value for Money
7.7
Extra charges for parking and breakfast were unexpected and felt excessive.
Food and Beverage
8.2
Breakfast option was nice but perceived as overpriced for limited selections.
Overall Experience
8.2
Overall positive experience but several issues negatively impacted stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:14

Property Description

Convenient Location
Located just under 4 miles from Missoula International Airport, Hilton Garden Inn Missoula offers easy access for travelers.

Comfortable Accommodations
The bright rooms feature spacious work areas, ergonomic chairs, and flat-screen TVs, ensuring a comfortable stay. Guests can also enjoy complimentary Starbucks® coffee in their rooms.

Dining Options
Start your day with breakfast at the Garden Grille restaurant and savor a delicious dinner at the Blue Canyon Kitchen & Tavern.

Book your stay at Hilton Garden Inn Missoula now to experience convenience, comfort, and great dining options during your visit.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MSO

Property Policies

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 3.87 per day.

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 250 reviews
Cleanliness: 8.2
Service: 8.7
Location: 8.7
Room Quality: 8.2
Amenities: 7.7
Value for Money: 7.7
Food and Beverage: 8.2
Overall Experience: 8.2
D
Dorning • couple • us
8
Pros:

I liked the staff and room

Cons:

I did not like the extra fees of $150 for incendentals and the parking fee of $7 a night

2026-03-27 • via Nuitee
A
Ashlee • couple • us
1
2026-03-09 • via Nuitee
P
Puji • solo_traveller • us
9
Pros:

Near by airport, clean and all the staffs are friendly and helpful.

Cons:

None

2026-03-03 • via Nuitee
P
Paula • couple • us
8
2026-02-28 • via Nuitee
L
Linda • family_with_children • us
10
2026-02-27 • via Nuitee
C
Christopher • extended_group • us
1
Nonexistent
Cons:

Issues with my payment and the counter persons engagement i just left

2026-02-27 • via Nuitee
H
Houser • solo_traveller • us
10
Very clean , comfortable,and freindly
Pros:

Spacious

Cons:

I'm

2026-01-23 • via Nuitee
G
Greg J • couple • us
10
would recommend this hotel to anyone it was a great place to stay
Pros:

didnt do breakfast

2026-01-20 • via Nuitee
H
Hayley • solo_traveller • us
3
Not very impressed with my stay.
Pros:

Location was okay. The lobby was nice.

Cons:

Didn’t expect to have to pay for parking. Loud rumbling noise all night in the walls. Was just kinda run down.

2026-01-20 • via Nuitee
K
Kim • couple • us
7
We probably won’t stay at a Hilton Garden Inn again.
Pros:

Friendliness of staff.

Cons:

Had we not purchased through booking.com, we would have had to pay $7 for parking and $32.00 for breakfast. As it was, our booking.com reservation was one price for the room and a higher price if we wanted breakfast. There was no pen or paper in the room.

2026-01-20 • via Nuitee
T
Toni • family_with_children • us
8
2026-01-19 • via Nuitee
M
Michael • solo_traveller • us
8
2026-01-15 • via Nuitee
M
Mary • family_with_children • gb
9
A comfortable room and stay
Pros:

Pre-purchasing the breakfast option worked well for my family. It seemed a little pricey though, especially as I only had oatmeal and fruit the second day. It is available for daily selection and purchase, which might be better for some guests to opt in or out. The staff were very responsive and kind. I booked here for the indoor pool, which was a good size and not heavily used (in late December).

Cons:

The only drawback was the noise of people passing in the hallway and of the guest next door who was playing the tv at a high volume, which we could hear through the door adjoining our rooms. Thankfully he turned it off when we needed to get to sleep (but turned it on again about 3 am). We weren't bothered enough to contact the management.

2026-01-05 • via Nuitee
C
Christy • solo_traveller • us
4
Staff is nice, but there’s a spotlight straining on the windows and the blackout shades don’t work to block out the ligh
Pros:

The people that work there were very kind

Cons:

My first room had a spotlight shining directly on the window from just a few feet away. There was a blackout shade, but it wasn’t installed the way they should be so there was extremely bright light shining all the way around the shade. It looked like a bright sunny day in my room even at night. I had to ask to be moved. The second room still had spotlights shining on the window, but they were a story down instead of directly onto my window. It was still bright, but it wasn’t as bright as the first room and I didn’t want to move again.
I kept the sign on the outside of my door that says “no thank you“ because I did not want them to clean my room. On the last night of my stay, I got back to the room. to find that they had come inside. I had stuff right at the door that let me know, and it scared me. As a single woman traveling alone and not expecting room service it is really scary to walk into your room and realize that someone has been in it. It felt violating. If I have a sign on my door saying I don’t want room service, I don’t want room service. If you’re going to come into my room anyway then I should be contacted.

2025-12-27 • via Nuitee
B
Brian • couple • us
9
2025-12-17 • via Nuitee
D
Dawn • couple • us
7
The renovations were nice
Pros:

Close to the airport

Cons:

Bathtub didn’t drain

2025-12-11 • via Nuitee
S
Sandy • couple • us
7
2025-11-30 • via Nuitee
S
Schwartzmiller • family_with_children • us
5
Pros:

Rooms where really clean. Pool was warm quiet area check out guy was really friendly the next morning and even told us to drive safe..

Cons:

Lady at front desk was rude when I get th. Didn't want to answer any questions and when she did it was with an attitude problem. I was not informed that I had to pay for parking. Or about the 50 dollars that they hold at check in... thay I won't get back till 7 business days i will not be saying here again!!

2025-11-29 • via Nuitee
P
Patricia • couple • us
10
2025-11-07 • via Nuitee
M
Madison • couple • us
6
2025-10-27 • via Nuitee