SpringHill Suites by Marriott Austin South

Hotels
•
SpringHill Suites
8.4 (152 reviews)
4501 S Interstate Highway 35, Austin, Texas, 78744 , Austin , US
1-512-441-8270

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Facilities

Free breakfast
Fitness facilities
Express check-out
No single-use plastic straws
No single-use plastic stirrers
Free WiFi
24-hour front desk
Terrace
Express check-in/check-out
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good breakfast
Cons:
Cleanliness issues
Room comfort challenges
Amenities not fully functional

Categories

Cleanliness
7.43
Inconsistent cleanliness noted in multiple reviews; some rooms had unpleasant odors and bathroom cleanliness issues.
Service
9.4
Staff were consistently described as friendly, helpful, and accommodating.
Location
8.94
Convenient location mentioned positively in several reviews, with accessibility to local attractions.
Room Quality
7.89
Mixed feedback; while some rooms were clean and spacious, issues with uncomfortable beds and maintenance were noted.
Amenities
7.92
Amenities such as the pool have had negative feedback, but breakfast received positive reviews.
Value for Money
8.38
Overall perceived value is fair considering location and amenities despite some issues.
Food and Beverage
8.43
Breakfast was positively highlighted; however, snack options were criticized for pricing.
Overall Experience
8.8
Despite several complaints, many reviews indicated overall satisfaction with highlights on service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:15

Property Description

Indulge in Relaxation
Take advantage of our indoor pool and 24-hour fitness center during your stay. Stay connected with complimentary Wi-Fi and enjoy entertainment with cable programming in your room.

Enjoy Complimentary Amenities
Start your day with a complimentary full breakfast and grab a snack from our on-site snack bar/deli. Additional amenities include a business center, express check-out, and dry cleaning services.

Convenient Location
Located in Franklin Park, just a short drive from popular attractions like Austin Convention Center and South Congress Avenue. You'll also have easy access to the airport and other key landmarks.

To experience these exceptional amenities and comfortable accommodations, book your stay at SpringHill Suites by Marriott Austin South today!

Important information:

  • Pool access available from 6:00 AM to 11:00 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • A car is not required for transportation to and from this property.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AUS

Property Policies

  • Pets

    Pets not allowed

  • Guest type

    Essential workers only - NO

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)

Location

Guest Reviews

8.4
Based on 152 reviews
Cleanliness: 7.43
Service: 9.4
Location: 8.94
Room Quality: 7.89
Amenities: 7.92
Value for Money: 8.38
Food and Beverage: 8.43
Overall Experience: 8.8
G
Guipeng • partner
10
Pros:

Thanks!

2025-10-03 • via Nuitee
K
Kathleen
10
Pros:

The front desk staff were extremely helpful to me. They very pleasantly assisted me with your computer and printing process. They even scanned and emailed one of my very important documents to me that I was required to upload. If your front desk staff didn't help me, I would have needed to leave, find a business center and jump through many hoops. I appreciated their willingness to help me.

2025-10-01 • via Nuitee
R
Rollin
2
Pros:

Trying to cancel my reservation with Expedia, which there’s no number contact so I could talk to customer service due to the hotel as well. They say they management would not be able to cancel.

2025-09-22 • via Nuitee
B
Bertha
10
Pros:

Everything was good

2025-09-21 • via Nuitee
J
James • family
6
Pros:

Door was very sticky. Limited for military discount.

2025-09-19 • via Nuitee
S
Sheila • family
10
Pros:

Great staff. Very helpful and accommodating.

2025-09-18 • via Nuitee
C
CANDICE L • family
10
Pros:

It was a very nice stay. Very convenient to many places. The rooms were clean and the staff friendly and professional.

2025-09-17 • via Nuitee
P
Paul • friends
8
Pros:

Game day visit. A little crowded. No storage or safe in room. Quiet and easy to get get out.

2025-09-15 • via Nuitee
S
Sheila • family
10
Pros:

It smelled sooo good, not musky or stale like most

2025-09-15 • via Nuitee
L
Lisa
8
Pros:

This hotel is nice enough and is clean. Everytime I've stayed there, I get a room with a toilet that barely flushes. It happened again on this last stay. The room is always clean and the AC works great. The bed in my room this time was not comfortable. I think a new mattress is needed!

2025-09-12 • via Nuitee
R
Richard A • partner
6
Pros:

Staff was lovely, easy from airport but not to downtown. This one needs to be updated, it was worn out.

2025-09-10 • via Nuitee
J
John
10
Pros:

Na

2025-09-07 • via Nuitee
D
Debajyoti
10
Pros:

Property and location was excellent

2025-09-06 • via Nuitee
N
Norberto • family_with_children
6
Pros:

When we arrived the first room they gave us the key would not work propwrly. Went down stairs and they gave us another room in a higher floor and i asked for a disability room with shower did not get it either. The beds are to small and very uncomfortable. There pool was supposedly being clean both days we were there so we did not get to use pool.We were sent to another hotel next door to use.

2025-09-01 • via Nuitee
R
Rafael
6
Pros:

The first room we got smells and the second bath floor can really use a good cleaning

2025-08-30 • via Nuitee
J
Jillian • family
10
Pros:

The breakfast was really good

2025-08-25 • via Nuitee
M
Meiying
6
Pros:

No vending machine. An unreasonable charge for a soda.

2025-08-24 • via Nuitee
L
Luisa • family
4
Pros:

They close the swimming pool for three days I stayed with my kids ,the laundry wasn’t working

2025-08-24 • via Nuitee
T
Tania • family
10
Pros:

Overall good experience

2025-08-24 • via Nuitee
C
Claudia • family
10
Pros:

Lo repetiría 👍

2025-08-18 • via Nuitee