Pets allowed

Facilities

Full-service spa
Fitness facilities
Front entrance ramp
Free bicycles on site
Fireplace in lobby
Arcade/game room
Electric car charging station
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful grounds
Luxurious accommodations
Excellent food
Cons:
Wi-Fi could use some upgrades

Categories

Cleanliness
9.18
Standard quality for this hotel tier.
Service
9.65
Staffs were very friendly and polite.
Location
9.69
The ground is absolutely beautiful and perfect for relaxation.
Room Quality
9.14
The cottage was comfortable and luxurious.
Amenities
9.17
The spa was top notch!
Value for Money
9.13
Standard quality for this hotel tier.
Food and Beverage
9.68
The Michelin star restaurant offered a fantastic dining experience.
Overall Experience
9.55
Every aspect of this delightful hotel deserves a top rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:11

Property Description

Discover a serene retreat at Lucknam Park Hotel & Spa, where luxury meets tranquility. Immerse yourself in rejuvenation with our SPA OASIS, featuring massages, body treatments, and facials designed to pamper your senses. For those seeking leisure, enjoy our RECREATIONAL AMENITIES, including both indoor and outdoor pools, a sauna, and an arcade/game room for fun-filled moments.

Savor delectable culinary experiences at RESTAURANT HYWEL JONES, where you can indulge in exquisite dishes or opt for room service during limited hours. Our beautifully decorated rooms ensure your stay is comfortable, with iPod docking stations and complimentary Wi-Fi to keep you connected.

Experience the charm of the countryside while being just a stone’s throw away from cultural attractions. Book your stay now for an unforgettable getaway!

Important information:

  • Pool access available from 7:30 AM to 9:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRS

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Noise policy

    Noise-free rooms not guaranteed

  • Accessibility

    No elevators

  • Pets

    Pets allowed

  • Sustainability Certifications

    Green Tourism Program

See all policies

Location

Guest Reviews

9.4
Based on 85 reviews
Cleanliness: 9.18
Service: 9.65
Location: 9.69
Room Quality: 9.14
Amenities: 9.17
Value for Money: 9.13
Food and Beverage: 9.68
Overall Experience: 9.55
R
Richard • couple • gb
9
2026-05-23 • via Nuitee
N
Nancy • couple • be
5
Fantastische locatie, maar service niet goed genoeg
Pros:

Lucknam Park heeft alles om een excellent 5* hotel te zijn: fantastische locatie, mooie spa, heel vriendelijk personeel aan het ontbijt, comfortabele kamers (heel goed bed), maar helaas zijn er ook heel zaken die je niet zou verwachten bij een 5* hotel: het receptiepersoneel is te jong, er is geen ervaren manager die - naast het mechanisch laten draaien van het hotel - ervoor zorgt dat je als 5* bediend wordt: we reserveerden het 1* restaurant voor de avond in het hotel, 30 min voor het diner werd dit via een telefoontje gecancelled: er werd niets voorgesteld om dit goed te maken, echt onprofessioneel. ook bij het vertrek zeer onpersoonlijk, niet het gevoel dat er voor je gezorgd wordt (de man aan voordeur was wel heel attent). jammer, kon zoveel meer zijn

Cons:

de onpersoonlijke aanpak aan de receptie. in een 5* hotel verwacht je geen nr te zijn

2026-05-20 • via Nuitee
S
Sita • extended_group • sa
10
2026-05-03 • via Nuitee
T
Tom • solo_traveller • gb
10
2026-05-02 • via Nuitee
M
Michelle • family_with_children • gb
10
2026-04-14 • via Nuitee
C
Cristina • solo_traveller • co
10
2026-04-05 • via Nuitee
G
Garry • couple • gb
10
2026-03-25 • via Nuitee
V
Vitor • couple • br
10
2026-03-21 • via Nuitee
C
Charles • couple • gb
10
2026-03-20 • via Nuitee
M
Miriam • solo_traveller • it
10
2026-03-09 • via Nuitee
P
Philip • extended_group • sa
10
Fantastic food, facilities and staff.
Pros:

Amazing Hotel and Spa. The best we have been to in the UK.

2026-02-26 • via Nuitee
A
Abbey • couple • gb
2
3 star at best. Very disappointed.
2026-02-22 • via Nuitee
C
Caroline • solo_traveller • gb
6
2026-01-20 • via Nuitee
N
Nicola • couple • gb
3
This isn't a five star hotel.
Pros:

The spa was lovely, clean, and relaxing, and dinner in the Walled Garden was consistently excellent. Breakfast in the walled garden on some days was also very enjoyable, with attentive staff. The grounds were beautiful and it seems very dog friendly.

Cons:

Unfortunately, there were several aspects of our stay that fell short of five-star expectations. Our room was a wheelchair-accessible room, which was not made clear at booking, the toilet was so high my feet couldn't touch the floor (I'm only 5'5").
The room was noisy at night, with staff talking and walking in the corridors, and there was no air conditioning which would be a major issue in summer.
We encountered cleanliness and safety issues, including broken glass on the bathroom floor and blood on the sheets.
Breakfast service was inconsistent, with drinks taking excessively long times to arrive, orders arriving incorrect, toast taking so long to arrive we had already finished the rest of our breakfast.
The spa was lovely, clean, and relaxing. However, we noticed inconsistencies in staff instructions, such as requiring flip flops indoors while other guests walked around in outdoor shoes.
Overall, the service and attention to detail did not match the standard we would expect from a five-star hotel. I wouldn't recommend it or return.

2026-01-19 • via Nuitee
Z
Zak • couple • gb
6
A beautiful property but a little expensive for what it is
Pros:

The property is fabulous and we had a lovely arrival on Friday evening. There are plenty of activities to do around the property and the walks are brilliant. The equestrian enclosure was our favorite, being able to see and stroke them was relaxing after breakfast. The SPA / outdoor jacuzzi is also fantastic and we found it quiet over the bank holiday weekend which was a big plus!

Cons:

The first night dinner in the walled garden was underwhelming and the restaurant service was a all over the place, it seemed like the team couldn't wait to get home as soon as it hit 9pm. The second evening was worse, it seems the staff don't want to make eye contact on purpose and prefer to focus on clearing and setting up the tables for the morning breakfast seating. Additionally, it seemed when being served there was inexperience on what cutlery should be present and we found that we had to go and seek a member of waiting staff to assist us constantly (rarely would a member of the team check in on us and whether we needed anything else, basics such as tea spoons with your coffee / tea, salt & pepper or condiments). The room was very quaint, we had a country room but we couldn't find the 'do not disturb sign', there is no AC but a standing fan in the cupboard which was manageable. We liked the fact we had bottled water but because it was so warm there was no where to chill it. Additionally, considering your spending over £500 per night for a country room there was no type of VIP amenity or welcome amenity other than 3 ginger biscuits which is a bit sub-par considering the cost. The night before we checked out we received a copy of the bill, they charged 5% service charge on the nightly accommodation which was a little insane and 10% on F&B, needless to say we asked for this to be removed. I don't where they got this 5% additional accommodation service charge from, even it was to work if there would need to be a noticeable turn down gift every night, check in from the duty manager regularly and an impactful VIP / Guest amenity but that really was taking the biscuit to charge! Lastly what we didn't realize was the amount of children staying, on the face of booking the hotel gives off a much adult themed vibe but we found the opposite.

2026-01-19 • via Nuitee
K
kathy • extended_group • gb
10
2026-01-12 • via Nuitee
A
Amelia • couple • gb
10
Beautiful location, lovely hotel, delightful staff and delicious food
Pros:

Staff, food, location all
Wonderful

Cons:

The bed wasn’t particularly comfortable

2025-12-25 • via Nuitee
رائد • couple • sa
9
Pros:

مكان جميل ونظيف ويجمع بين التاريخ والتقنية بشكل منسق وجذاب

Cons:

يعتبر السعر نوعا ما مرتفع

2025-12-03 • via Nuitee
K
Kathryn • solo_traveller • gb
9
2025-11-21 • via Nuitee
W
William • couple • us
10
2025-11-12 • via Nuitee