Hotel Dom Carlos Park

Hotels
8.4 (2959 reviews)
Av. Duque de Loulé 121 , Lisbon , pt

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Ironing service
Car hire
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Inconsistent cleanliness
Room maintenance issues
Noise from lifts

Categories

Cleanliness
7.65
Some inconsistencies reported regarding room cleanliness and maintenance.
Service
9.15
Staff is very nice and attentive, providing a pleasant experience.
Location
9.15
Convenient location near major attractions and transport.
Room Quality
7.65
Some issues reported with room maintenance and comfort.
Amenities
8.15
Standard amenities for a hotel of this rating; improvements suggested.
Value for Money
8.65
Good value for the price paid considering the location and service.
Food and Beverage
8.15
Breakfast was enjoyable but lacked variety.
Overall Experience
8.65
Overall a pleasant stay with a few areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:42

Property Description

Central Location and Connectivity
Hotel Dom Carlos Park is conveniently situated in central Lisbon, a stone's throw away from Marquês de Pombal Metro Station, ensuring quick access to the city's historic downtown and Avenida da Liberdade.

Comfortable Rooms and Amenities
Each room at Dom Carlos Park is equipped with air conditioning, a flat-screen TV, and a bathroom with a bathtub and hairdryer. Guests can enjoy free WiFi throughout the hotel, including the lounge with a self-service bar and a large plasma TV.

Concierge Services and Nearby Attractions
The hotel offers a 24-hour reception with a helpful staff ready to assist with various bookings. Explore the upscale shops at Avenida da Liberdade or take a short metro ride to Rossio, Chiado, and Commerce Square. Don't miss out on the vibrant Bairro Alto's nightlife just a 20-minute walk away. Book your stay at Hotel Dom Carlos Park for a memorable Lisbon experience.

Important information:

For reservations of 5 rooms or more, or longer than 10 nights, the following cancellation policy applies: within 15 days before arrival, payment is nonrefundable.If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for € 35 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for € 60 per person per night when using an existing bed.
    Children from 3 years old to 12 years old stay for € 35 per person per night when using an available extra bed.
    People 13 years old and over stay for € 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 2959 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.15
Room Quality: 7.65
Amenities: 8.15
Value for Money: 8.65
Food and Beverage: 8.15
Overall Experience: 8.65
V
Vitor solo_traveller br
7
Da para ficar
Pros:

Localização

Cons:

Quarto pequeno.

2026-02-14 via Nuitee
L
Liliana solo_traveller pt
8
2026-02-13 via Nuitee
K
Karina extended_group br
10
Excelente
Pros:

Gostei de tudo!

2026-02-13 via Nuitee
J
Jose extended_group co
5
EXCELENTE
Pros:

EXCELENTE

Cons:

REVISAR EL MANEJO DE LAS CAFETERAS DEL CUARTO

2026-02-12 via Nuitee
S
Szymkowiak family_with_children pl
8
2026-02-09 via Nuitee
H
Hamza couple fr
7
Cons:

L’insonorisation entre la chambre et le couloir est malheureusement très insuffisante : on entend clairement les portes claquer et les conversations, y compris tard le soir et tôt le matin, ce qui nuit à la qualité du sommeil.

2026-02-09 via Nuitee
H
Haytham solo_traveller sa
9
Excellent Stay
2026-01-30 via Nuitee
M
Milene family_with_children pt
8
2026-01-25 via Nuitee
L
Lucio couple at
9
2026-01-21 via Nuitee
L
Li Wei extended_group ca
7
2026-01-21 via Nuitee
A
Andreia family_with_children pt
6
Razoável mas pelo preço pago não voltaria para ter a mesma experiência
Pros:

Da localização

Cons:

Quarto extremamente quente, sem possibilidade de acionar o AC no frio. Em pleno inverno tivemos que dormir de janela aberta, estando assim sujeitos ao barulho da rua. Falamos na receção e a única solução era uma ventoinha, disseram que o AC só funcionaria com calor.
Cama da bebé muito danificada e com um colchão muito fino, acabou por não utilizar pela falta de comodidade.

2026-01-20 via Nuitee
S
Sophia solo_traveller au
8
Pros:

- Location was good near metro station and buses
- Comfortable bed and clean, AC worked well
- Staff were helpful and helped me get my luggage

Cons:

I knew the rooms were of a certain size but the way the rooms are configured, it meant there was literally no space to open your luggage except for at the front door area and my luggage just fit. Room sizes are normally not a problem for me as I know what I’m getting into but the way the room was set up was not comfortable at all getting stuff out of bags.

2026-01-20 via Nuitee
L
Lorella couple it
9
Pros:

La posizione è centrale e ben servita, la camera piccola ma funzionale, personale gentile

2026-01-20 via Nuitee
C
CARLA family_with_children pt
9
2026-01-19 via Nuitee
M
Milica couple si
9
2026-01-19 via Nuitee
H
Hubert couple gb
4
Lower your expectations
Pros:

Location and staff were very friendly.

Cons:

There was a random pillar in the middle of our room and the breakfast isnt as good as advertised.

2026-01-19 via Nuitee
J
James couple gb
8
Very comfortable stay in a super clean safe hotel.
Pros:

This trip was my fifth at the Dom Carlos. It suits us very well. It is in a super location provided you are reasonably fit and or prepared to use public transport or taxis. This is not to be critical. It is a well run hotel with very competent friendly staff. The accommodation and storage is very good. The breakfast too is good.

Cons:

No dislikes.

2026-01-19 via Nuitee
A
Ana family_with_children pt
10
2026-01-19 via Nuitee
J
Joao family_with_children gb
7
Razoável
2026-01-18 via Nuitee
D
Diana couple ro
10
2026-01-18 via Nuitee