Hotel Dom Carlos Park

Hotels
8.4 (3083 reviews)
Av. Duque de Loulé 121 , Lisbon , pt

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Ironing service
Car hire
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Inconsistent cleanliness
Room maintenance issues
Noise from lifts

Categories

Cleanliness
7.65
Some inconsistencies reported regarding room cleanliness and maintenance.
Service
9.15
Staff is very nice and attentive, providing a pleasant experience.
Location
9.15
Convenient location near major attractions and transport.
Room Quality
7.65
Some issues reported with room maintenance and comfort.
Amenities
8.15
Standard amenities for a hotel of this rating; improvements suggested.
Value for Money
8.65
Good value for the price paid considering the location and service.
Food and Beverage
8.15
Breakfast was enjoyable but lacked variety.
Overall Experience
8.65
Overall a pleasant stay with a few areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:42

Property Description

Central Location and Connectivity
Hotel Dom Carlos Park is conveniently situated in central Lisbon, a stone's throw away from Marquês de Pombal Metro Station, ensuring quick access to the city's historic downtown and Avenida da Liberdade.

Comfortable Rooms and Amenities
Each room at Dom Carlos Park is equipped with air conditioning, a flat-screen TV, and a bathroom with a bathtub and hairdryer. Guests can enjoy free WiFi throughout the hotel, including the lounge with a self-service bar and a large plasma TV.

Concierge Services and Nearby Attractions
The hotel offers a 24-hour reception with a helpful staff ready to assist with various bookings. Explore the upscale shops at Avenida da Liberdade or take a short metro ride to Rossio, Chiado, and Commerce Square. Don't miss out on the vibrant Bairro Alto's nightlife just a 20-minute walk away. Book your stay at Hotel Dom Carlos Park for a memorable Lisbon experience.

Important information:

For reservations of 5 rooms or more, or longer than 10 nights, the following cancellation policy applies: within 15 days before arrival, payment is nonrefundable.If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for € 35 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for € 60 per person per night when using an existing bed.
    Children from 3 years old to 12 years old stay for € 35 per person per night when using an available extra bed.
    People 13 years old and over stay for € 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 3083 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.15
Room Quality: 7.65
Amenities: 8.15
Value for Money: 8.65
Food and Beverage: 8.15
Overall Experience: 8.65
M
Myriam • solo_traveller • fr
9
Pros:

Etablissement propore. Joli petit dejeuner. Personnel agréable

Cons:

L emplacement géographique est bien.si l on.souhaite prendre des transports en commun. Si on veut decouvrir a pied l hotel est un peu loin il faut pas mal marcher.

2026-05-08 • via Nuitee
D
Diego • couple • es
9
2026-05-08 • via Nuitee
R
Raphael • family_with_children • br
10
2026-05-07 • via Nuitee
C
Catherine • couple • fr
8
Pros:

Emplacement parfait pour visiter la ville de Lisbonne

2026-05-05 • via Nuitee
J
jpcralcev • couple • br
7
Pros:

Café da manhã excelente. A localização é boa, porém para fazer alguns passeios pela cidade é necessário utilizar um táxi ou carro de aplicativo.

Cons:

O quarto da acomodação possui um padrão de hotel mais antigo, mas a cama é muito boa. O banheiro possui um tamanho bom, porém possui uma banheira (que não aparece nas fotos), o que acaba sendo um incomodo na hora de tomar banho.

2026-05-05 • via Nuitee
M
Monika • solo_traveller • de
10
2026-05-04 • via Nuitee
D
Danilo • family_with_children • br
8
2026-05-03 • via Nuitee
M
MILLER • family_with_children • br
10
Ótima localização e atendimento dos funcionários.
Pros:

Localização e os funcionários são muito atenciosos, sejam da recepção, sejam aqueles que atendem no espaço do café da manhã.

2026-05-03 • via Nuitee
R
Rosalinde • solo_traveller • be
7
Pros:

Het ontbijt was goed.

Cons:

Je kan er niet buiten zitten om iets te drinken. S'morgens ontbijt s'avonds loungebar 🤔 het was redelijk klein de ontbijtzaal.

2026-05-02 • via Nuitee
J
Juliana • family_with_children • br
9
Pros:

Localização e café da manhã excelentes

2026-05-02 • via Nuitee
L
Lucio • couple • at
8
2026-05-01 • via Nuitee
J
Javier • solo_traveller • be
7
Pros:

Muy buena ubicación, no está en el centro pero hay metro y muchas líneas de autobuses a pocos metros. También hay muchos restaurantes a poca distancia. El desayuno es muy variado y completo.

Cons:

Una de nuestras habitaciones era un poco incómoda con una columna en el medio, pegada a una de las camas. Fuera de eso, todo nos pareció bien.

2026-05-01 • via Nuitee
N
nicole • couple • us
10
Perfect stay at Dom Carlos!
Pros:

Great location, easy walk to restaurants and the bus depot. Breakfast was amazing. Staff are super helpful. Room was very comfortable.

2026-04-30 • via Nuitee
N
nataliia • solo_traveller • ua
9
Комфорт у самому центрі міста
Pros:

Зупинялась у Dom Carlos Park Hotel — залишились дуже приємні враження. Найбільше сподобалося розташування: готель у самому центрі, зручно дістатися до всіх основних локацій. Персонал привітний і уважний, завжди готові допомогти. У номері ідеальна чистота, прибирання проводиться ретельно. Окремо приємно здивувала питна вода у скляній пляшці — дуже смачна і як приємний бонус до комфортного перебування.

Cons:

З мінусів — трохи розчарувала відсутність набору для заварювання чаю та кави в номері, хоча на фото готелю він був представлений. Також зовсім маленька деталь, але все ж — не вистачало ложечки для взуття. І ще один момент — на сніданку інколи доводилося стояти в черзі.

2026-04-29 • via Nuitee
S
Stefano • family_with_children • gb
9
Comfortable and modern hotel in a convenient location with good public transports near by.
Pros:

Clean and modern

Cons:

Breakfast choice was limited

2026-04-28 • via Nuitee
K
Kevin • family_with_children • fr
4
Hôtel bien placé, mais très bruyant et personnel pas agréable
Pros:

L’hôtel est bien placé. Bouche de métro à proximité, grandes avenues. Propre et lit confortable.
Petit déjeuner correct

Cons:

Pas insonorisé du tout contrairement à l’annonce. Demande lit double, on se retrouve avec 2 lits simples collés. On demande lors de notre arrivée d’avoir un drap et couette double étant marié. En précisant que ça peut attendre le lendemain, en revenant le soir, nous trouvons sur notre lit posé une couette et drap double… 1ere nuit horrible, bruit jusqu’à une heure du matin et réveillé à 6h par l’abattement d’un arbre à la tronçonneuse.
Demande d’avoir une autre chambre ou plus haut car au 2e étage et ayant un enfant de 2 ans nous avons besoin qu’il dorme. Reçu de façon très désagréable, j’obtiens un changement de chambre au dernier étage.
Encore 2 lits collés donc nous avons passé notre séjour dans 2 lits simples.
Le personnel a été froid tout le reste du séjour.
Aucune prise dans la salle de bain.

2026-04-28 • via Nuitee
F
Filipa G S Martins • solo_traveller • pt
10
2026-04-27 • via Nuitee
N
Nadjara Guedes • solo_traveller • br
10
Pros:

Fomos em um grupo de 7 pessoas e pegamos 3 quartos. Tudo perfeito, cheiroso, café da manhã maravilhoso. Indico e volto a me hospedar com certeza. Impecável.

Cons:

Gostamos de tudo.

2026-04-27 • via Nuitee
V
Vera • solo_traveller • it
9
Molto piacevole
Pros:

Posizione, pulizia, gentilezza dello staff

Cons:

Dover aspettare la mattina per la colazione.

2026-04-26 • via Nuitee
O
Othilie • extended_group • ch
7
Hôtel simple et agréable à proximité des transports en commun
Pros:

L’emplacement était plutôt pratique avec des arrêts de bus et de métro proches. Le petit déjeuner était plutôt varié et de bonne qualité. La chambre était propre et les linges de douche ont été changés tous les jours.

Cons:

Durant notre séjour, un matin nous avons dû faire la queue pour avoir une table pour le petit déjeuner, le personnel de chambre partait d’une bonne intention en remettant pyjamas et doudou sur nos lit cependant je préfère qu’on ne touche pas à mes affaires surtout quand elles ne gênent pas. Nous étions au troisième étage et le bruit de l’extérieur s’entendaient beaucoup.

2026-04-26 • via Nuitee