Emperador Hotel Buenos Aires

We were booked by our tour company for a single night before our trip down to Ushuaia and Antarctica. Although our room wasn’t ready after we arrived at 10AM, the staff checked us in and offered to store our luggage while we explored Buenos Aires. When we returned later, we found our room (805) was spacious, clean, and had great views of main train station. We enjoyed a couple cocktails and snacks from the bar downstairs. The location doesn’t make this hotel the easiest to access the main attractions downtown, but Uber is very accessible and the Retiro train station is pretty close. The only disappointing thing was the breakfast provided the morning our tour departed. Breakfast included cold eggs, wood-hard toast, and some additional baked goods, juice, and bad coffee. Other than that, we felt the hotel was a good stay with a friendly and helpful staff.

The room was very pleasant, lovely with a very nice bathroom. The location was OK — a bit of a walk to most of the interesting parts of the city. But really it was fine. Certainly we knew the location when we booked the hotel.

Atendimento excelente, quarto muito bom e piscina.

Convenient location. Very pleasant outdoor terrace space in which to relax. Very good breakfast with a wide selection of food included with the buffet. Rooms spacious and well appointed. Staff very attentive and helpful. We had a late night flight and they very helpfully allowed us a couple of extra hours late check out FOC. This was our third stay at the hotel and would definitely stay there again.

El desayuno, las habitaciones y sus vistas y la atención del personal.

Very clean, well taken care of...

I stayed 2 nights at the Emperador as I needed to join my Quark tour group here. It is a high end hotel with spacious accommodations and a range of services, including money exchange. I arrived late so chose room service for dinner. The room had a view to the city and port and was comfortable with subtle decor. My meal was great and I enjoyed the steak and grilled vegetables. The room was quit and I had a good night's sleep - comfortable bed and pillows. Next day I enjoyed an afternoon tea served in their gardens. The area has ample seating area and lovely gardens - the gardenias were in bloom and their fragrance was superb. The high tea was served on pieces of dark slate making for a strong contrast for the colourful menu of savoury and sweet items. I enjoyed a fresh take on traditional flavours with an Argentinian twist and some other flavours. Tea was served in a small cast iron pot that kept the tea hot for longer. A pleasant indulgence, with efficient and friendly serving staff. I enjoyed my stay at the Emperador and appreciated the friendly service and kindness shown at the reception desk. The hotel also held a bag for me while I was on a tour - much appreciated. Very enjoyable stay.

Great location, superb rooms. Big bathrooms, good views.

My stay at the Emperador Hotel was really fantastic. It started with a wonderful check-in experience; I can't remember the staff member's name, but they were so friendly and assisted us perfectly. It makes a massive difference to start a trip this way. We arrived at 12:00 PM, and luckily our room was ready early, which we really appreciated.

The hotel itself is stunning—pretty clean with a beautiful lobby area and modern rooms. We didn't have breakfast (though it looked very nice!), but we did have the most amazing New Year's dinner there.

Polite and attentive staff in the lobby

We stayed at this hotel three times over a period of three weeks. Our first stay was our longest and we were on the 8th floor. The room was lovely, good size, had a bathroom with walk in shower and bath and a safe. The staff on reception, especially Renzo were helpful. Breakfast was okay and Abril our waitress was great. We ate at the hotel and the food was good although served on cold plates. Beware of the hidden taxes. The price you see on the menu is not what you will pay. Before we stayed at the hotel Alejandro on the concierge desk had also been very helpful. Our second stay was for one night and the room on the 7th floor was exactly the same as before and we were happy. The reception staff on this occasion though were sullen and not very helpful and there was no-one available to help us take our cases to the room. Also the restaurant wanted to charge us for decaffeinated coffee but on our previous stay it was included as part of our breakfast. We did not pay but this situation should not have occurred in the first place. On our final stay, for one night, we were put in a room on the 5th floor. This was a disappointment as it had no bath. The shower was a full "rain" shower with no hand held shower head which was most inconvenient. We mentioned this to the reception desk at around 5.00pm but they shrugged their shoulders. The next morning we found a note under our door timed at 21:50 offering us a room change! In summary I would recommend this hotel but whilst most of the staff are very helpful some others let the team down.

Very clean .. upmarket property

Loved the clearness and modern decor . The hotel staff was also friendly and eveything you need is available.