Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Cons:
Cleanliness issues
Poor service in some instances
Maintenance problems in rooms

Categories

Cleanliness
6.34
Several reviews mentioned poor cleanliness, including hair in the room and a dirty pool.
Service
9.31
Many reviews highlighted friendly and professional staff, with some negative experiences noted.
Location
9.35
Location is consistently praised for being convenient and accessible.
Room Quality
7.3
Mixed reviews; some praised room comfort, but others noted issues like poor maintenance.
Amenities
8.33
Amenities like the pillow menu received positive feedback.
Value for Money
7.79
Some guests felt pricing was high compared to quality.
Food and Beverage
8.34
Food service quality generally received positive remarks, though variety was criticized.
Overall Experience
8.81
Overall, guests had a favorable experience despite some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:16

Property Description

Luxurious Accommodation
Experience 5-star luxury in the heart of Leon's leather-making district at Nueva Estancia. Enjoy stylish rooms with modern amenities like air-conditioning, TV, and a pillow menu. Relax in the elegant bathrooms with complimentary toiletries and a choice of bath or shower.

Gourmet Dining
Indulge in a culinary journey at our on-site restaurants. El Domo offers buffet breakfasts and a variety of Mexican and international dishes, while MaComeNo serves delectable Italian cuisine, including fresh seafood and succulent Argentine steak. Savor exquisite flavors until midnight.

Convenient Location
With the Poliforum Leon Convention Centre just a short walk away and the historic center within easy reach, Nueva Estancia is the perfect choice for business and leisure travelers. Plus, with a fitness center, outdoor pool, and massage treatments, your stay will be truly unforgettable. Book now for a memorable experience!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BJX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs MXN 50 per day.

Location

Guest Reviews

8.2
Based on 171 reviews
Cleanliness: 6.34
Service: 9.31
Location: 9.35
Room Quality: 7.3
Amenities: 8.33
Value for Money: 7.79
Food and Beverage: 8.34
Overall Experience: 8.81
S
Sergio solo_traveller mx
7
2026-02-11 via Nuitee
H
Hugo Misael family_with_children mx
10
2026-01-29 via Nuitee
U
Ulises family_with_children mx
5
aceptable
Pros:

La ubicacion del lugra

Cons:

no habia agua caliente, el sillon sofa estaba super sucio

2026-01-25 via Nuitee
J
JAVIER extended_group mx
9
Excelente
2026-01-19 via Nuitee
R
Roberto Samuel family_with_children mx
3
Mala experiencia.
Pros:

La ubicación

Cons:

Las instalaciones, No habia agua caliente, la zona de la alberca a muy descuidada, mala atención en el restaurante.

2026-01-08 via Nuitee
H
Herrera Becerra family_with_children mx
10
Pros:

Excelente ubicación para ir caminando a las plazas del zapato y el centro en auto pero muy rápido. Muy limpio y buena atención.

Cons:

El agua de la alberca estaba muy fría por lo que no hicimos uso de ella

2026-01-04 via Nuitee
C
Cesar family_with_children mx
9
Pros:

Good location and cosy rooms

2025-12-30 via Nuitee
V
Viviana family_with_children mx
8
2025-12-26 via Nuitee
A
Azucena Monzerrat family_with_children mx
8
Pros:

La ubicación, el servicio del Restaurante excelente los Alimentos.
En la habitación son pocas las amenidades en el baño para 3 personas.
El elevador olía mal.
En General muy buena estancia.

2025-12-25 via Nuitee
L
Lutz solo_traveller cl
5
Regular
Pros:

La ubicación

Cons:

Mucho ruido, oscuro, mal mantenido, no limpio

2025-12-23 via Nuitee
M
Monroy solo_traveller mx
10
Excelente!
Pros:

Todo fue excelente! La calidad de las sábanas y toallas es buena y el trato con la camarista fue excelente.

Cons:

Nada. Todo bien

2025-12-03 via Nuitee
R
Rodríguez family_with_children us
10
2025-12-01 via Nuitee
A
ana couple mx
10
2025-11-27 via Nuitee
J
Joel solo_traveller mx
2
No lo recomiendo
Pros:

NADA

Cons:

Jamas me respondieron en recepcion para solicitar servicio a cuarto, ni siquiera en el conmutador se tomaron la atencion de responder, Estan muy buenos para una emergencia. 0 recomendable
te tienes que levantar e ir al restaurante si quieres pedir un refresco o algo de cenar.
pesima atencion

La unica persona amable, La señorita Irma del restaurante

2025-11-22 via Nuitee
J
Juan A family_with_children us
10
2025-11-18 via Nuitee
G
Guillermo Daniel couple mx
9
2025-11-13 via Nuitee
R
rivas family_with_children mx
8
Pros:

El servicio

2025-11-08 via Nuitee
J
JAVIER MASCOTA couple mx
2
pésima....
Pros:

instalaciones muy muy viejas, no sirven los contactos junto a la cama, pésimo baño, mal olor, habitación pésima, lastima de ubicación,

Cons:

la habitación... muy mala oscura sin vista, pésima mal oliente, instalaciones viejas....

2025-11-04 via Nuitee
A
Asad extended_group pk
7
2025-11-02 via Nuitee
F
Faustino couple mx
8
2025-10-31 via Nuitee