Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Cons:
Cleanliness issues
Poor service in some instances
Maintenance problems in rooms

Categories

Cleanliness
6.34
Several reviews mentioned poor cleanliness, including hair in the room and a dirty pool.
Service
9.31
Many reviews highlighted friendly and professional staff, with some negative experiences noted.
Location
9.35
Location is consistently praised for being convenient and accessible.
Room Quality
7.3
Mixed reviews; some praised room comfort, but others noted issues like poor maintenance.
Amenities
8.33
Amenities like the pillow menu received positive feedback.
Value for Money
7.79
Some guests felt pricing was high compared to quality.
Food and Beverage
8.34
Food service quality generally received positive remarks, though variety was criticized.
Overall Experience
8.81
Overall, guests had a favorable experience despite some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:16

Property Description

Luxurious Accommodation
Experience 5-star luxury in the heart of Leon's leather-making district at Nueva Estancia. Enjoy stylish rooms with modern amenities like air-conditioning, TV, and a pillow menu. Relax in the elegant bathrooms with complimentary toiletries and a choice of bath or shower.

Gourmet Dining
Indulge in a culinary journey at our on-site restaurants. El Domo offers buffet breakfasts and a variety of Mexican and international dishes, while MaComeNo serves delectable Italian cuisine, including fresh seafood and succulent Argentine steak. Savor exquisite flavors until midnight.

Convenient Location
With the Poliforum Leon Convention Centre just a short walk away and the historic center within easy reach, Nueva Estancia is the perfect choice for business and leisure travelers. Plus, with a fitness center, outdoor pool, and massage treatments, your stay will be truly unforgettable. Book now for a memorable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BJX

Location

Guest Reviews

8.2
Based on 186 reviews
Cleanliness: 6.34
Service: 9.31
Location: 9.35
Room Quality: 7.3
Amenities: 8.33
Value for Money: 7.79
Food and Beverage: 8.34
Overall Experience: 8.81
M
Morgan • solo_traveller • it
5
Ottimo ristorante, staff cordiale ma docce fredde...
Pros:

La colazione è ottima e varia, lo staff è sempre cordiale e pronto a rispondere alle richieste per quello che può fare. Purtroppo la nota negativa è stata il bagno. L'acqua della doccia era fredda e dopo tre segnalazioni appena tiepida. Un problema può capitare ma se la cosa si ripete ogni giorno è evidente che si tratta di una scelta dell'hotel.
La camera era una di quelle vecchie e aveva un muro davanti che non permetteva alla luce di entrare. Sembrava di stare in una cripta.

Cons:

Non è accettabile trovare l'acqua fredda ogni volta che ci si fa la doccia.

2026-10-28 • via Nuitee
M
Maria Fernanda • family_with_children • mx
7
Sin comentarios
Pros:

Tiene muy buen servicio y su restaurante es excelente

Cons:

En esta ocasion la habitacion que me asignaron estaba muy bien, pero nos fallo el aire acondicionado, no salia el agua caliente en la primera habitacion.
Nos reasignaron la habitacion y quedaron de colocarnos las maletas en la habiotacion asignada y no lo hicieron las tenian todas amontonadas en recepcion, en la regadera se tapo es resumidero y la habitacion no fue de nuestro gusto, nada comoda.

2026-10-27 • via Nuitee
J
Jesus • couple • us
10
2026-10-10 • via Nuitee
O
Ov • couple • mx
4
Cons:

todo se escucha en los cuartos todo lo que platican en el lobby cualquier ruido lo que hace muy difícil descansar, el staff muy equis sinceramente no lobby sentí servicial en ningún punto, todo está viejo

2026-09-11 • via Nuitee
A
Amaro • family_with_children • mx
10
2026-09-01 • via Nuitee
L
LUCIA • family_with_children • us
2
No vale la pena, el hotel no es nada barato y la habitacion junior suite es una porqueria.
Pros:

La alberca.

Cons:

Nuestro cuarto estaba en muy malas condiciones, la alfombra estaba super sucia y daba asco, las paredes tenian hongos. El sofa cama era una colchoneta, super incomodo. Los enchufes estaban super viejos y no unos tenian pedasos de metal conectados y no se podian usar. La cortina no se podia abrir a menos que te subieras en una silla para jalarla fuertemente con tus brazos.

2026-08-14 • via Nuitee
B
Beatriz • couple • us
10
Pros:

Muy bien

Cons:

Todo bien

2026-08-11 • via Nuitee
J
José Gabriel • solo_traveller • mx
10
Pros:

La habitación muy amplia y comoda

2026-07-26 • via Nuitee
M
Marco Antonio • solo_traveller • gt
10
2026-07-12 • via Nuitee
C
CENTRO DE SERVICIO • solo_traveller • mx
9
2026-06-22 • via Nuitee
T
Teresa Suhall • couple • mx
10
Muy buen servicio
Pros:

El desayuno fue delicioso y personalizado. El personal muy amable, la habitación tal cual las fotos, mas amplio de lo que esperaba. Higiene buena.

Cons:

Dan clabe unica de WiFi por dispositivo, pero despues de un día se cerró sesión y ya no volvió entrar mi ipad, tampoco lo comunique, segura estoy de que muy amablemente me podrían haber proporcionado otra clabe

2026-05-16 • via Nuitee
C
Carlos • solo_traveller • mx
10
2026-05-02 • via Nuitee
C
Carlos • solo_traveller • mx
10
2026-04-27 • via Nuitee
L
Lizeth • family_with_children • mx
9
2026-04-17 • via Nuitee
G
Gianluca • extended_group • it
10
2026-03-31 • via Nuitee
P
Pier Andrea • solo_traveller • us
8
Pros:

The location and the overall look and feel.

Cons:

The AC system was really noisy

2026-03-29 • via Nuitee
E
Edmundo • family_with_children • mx
9
2026-03-24 • via Nuitee
S
Sergio • solo_traveller • mx
7
2026-02-11 • via Nuitee
H
Hugo Misael • family_with_children • mx
10
2026-01-29 • via Nuitee
U
Ulises • family_with_children • mx
5
aceptable
Pros:

La ubicacion del lugra

Cons:

no habia agua caliente, el sillon sofa estaba super sucio

2026-01-25 • via Nuitee