Hilton Santa Clara

Hotels
•
Hilton Hotels & Resorts
8.2 (1045 reviews)
4949 Great America Parkway , Santa Clara , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean facilities
Nice room quality
Cons:
Parking issues
Construction
Noise from surroundings

Categories

Cleanliness
7.59
Clean, friendly staff overall, but some issues reported with construction.
Service
8.56
Staff was amazing and responsive, though some mentioned rude restaurant staff.
Location
9.1
Great location for the 49er games and close to amenities.
Room Quality
8.05
Rooms were fairly large and nicely updated, though construction was ongoing.
Amenities
7.58
Parking situation was problematic and breakfast not included.
Value for Money
8.04
Price was high for the quality, but good location offset concerns.
Food and Beverage
8.09
Breakfast was good, but some issues with service.
Overall Experience
8.56
Overall a good experience, particularly for game attendance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:00

Property Description

Luxurious Accommodations
Indulge in comfort at Hilton Santa Clara with plush beds, high-definition TVs, and elegant granite bathrooms featuring premium bath amenities.

Recreational Facilities
Unwind by taking a refreshing dip in the outdoor pool or stay active at the modern fitness center during your stay.

Convenient Location
With California's Great America theme park next door and Levi's Stadium just a short walk away, Hilton Santa Clara offers the perfect blend of leisure and entertainment for your visit.

Book now to experience the ultimate stay at Hilton Santa Clara, where luxury and convenience meet seamlessly.

Important information:

Room Refresh Notice We will be enhancing our hotel with a full renovation through the end of the May 31, 2026. All our Guest rooms are completed, currently working on our public areas including Restaurant, Coffee Bar, Fitness Center & pool. Work occurs 8am–5pm daily. We appreciate your patience during this exciting update.

Special traffic and parking Information exist for Levi's Stadium event days. The Santa Clara Police department may limit access to the surrounding stadium during or after events taking place at Levi's Stadium. Please plan accordingly. Hotel parking is $25+ tax a day with in/out privileges.

Due to limited spaces we do restrict hotel parking to 1 car per room on special event and game days at Levi Stadium. Oversized or additional parking $100 a day + tax based on availability. Any questions, please contact us. Due to limited storage space within our hotel, we will accept and hold incoming packages at the rate of $10/box per day. This charge will be placed on your master bill. Limits may apply, please contact the hotel to confirm availability of storage space. Guests checking out the day of a game/event will not be permitted to leave their vehicle on hotel property after the official “check-out” time. For additional details or for schedule of events please contact the hotel. Guests are not permitted to bring firearms on the premises.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 27.28 per day.

Location

Guest Reviews

8.2
Based on 1045 reviews
Cleanliness: 7.59
Service: 8.56
Location: 9.1
Room Quality: 8.05
Amenities: 7.58
Value for Money: 8.04
Food and Beverage: 8.09
Overall Experience: 8.56
G
Gergő • extended_group • hu
9
Pleasant stay in North Santa Clara
Pros:

We've spent almost a week at Hilton Santa Clara, it was a delightful experience. The staff were very polite and helpful. The location is awesome, you can reach almost anything in the neighbouring area with ease... the tram line to SJ (station is about 2 mins of walk from the hotel) was especially good for dining out.

Cons:

The bathroom lights were always on, which was a bit of a nuisance during my stay. The bathroom and the shower door are both sliding variations, which are fancy, however neither steam nor waterproof. Given the amount of towels supplied, it was no issue however.

2026-04-09 • via Nuitee
V
Viettel • extended_group • vn
9
2026-04-07 • via Nuitee
E
Eydis • family_with_children • se
3
Cons:

No gym or pool and no information about it. No money back

2026-04-05 • via Nuitee
A
Asenaca • couple • us
4
Pros:

I like the staff, especially the ladies at the lounge serving during our breakfast.

Cons:

I booked for the 4 rooms with stadium view way before time, but then they just allow 2 rooms with view only., and also they didn't notify that the pool was under renovation. I was so disappointed.

2026-03-30 • via Nuitee
J
Julianna • couple • us
9
Nice and very comfortable
Pros:

The views

Cons:

Ice was only on floor 7

2026-03-30 • via Nuitee
M
Madulara • couple • us
10
2026-03-23 • via Nuitee
S
Sean H. • solo_traveller • us
9
Great location to the Santa Clara convention center and Levi field. Great staff!!
Pros:

Like the renovations

2026-03-18 • via Nuitee
C
Carli • couple • us
10
Definitely enjoyed my stay great location. Great staff would stay here again.
Pros:

Great location, super clean, extremely friendly staff

Cons:

I didn’t like the fact that I had to pay for parking when there’s no special event going on like a football game

2026-03-17 • via Nuitee
M
McHatton • couple • us
8
Pros:

Very clean room and great location. Very safe and quiet.

Cons:

Food was ok and very expensive. No vending machines or ice machines on 3rd floor. Bed was uncomfortable.

2026-03-16 • via Nuitee
S
stellaresults • Business • San Francisco, California
10
Good sleep. Convenient walk to Convention Center and Levi's Stadium
Pros:

Walking distance to the Levi's Stadium and a short drive to Great America amusement park as well as very convenient to convention center! Great team! Best part of all is I had good sleep because the room faced the stadium.

2026-03-13 • via Tripadvisor
M
MalcolmJM64 • Solo travel
2
Whoever was working the Super Bowl made Hilton look bad
Pros:

The Hilton for some reason continues to be the worst hotel chain experience for me, and I wasn’t even staying here. I was here for the Super Bowl watch party they had. The workers outside in the front told me at first it was $70 to buy a ticket. I said I’d come back after I went to the outdoor experience for a minute. I come back and the same woman told me it was actually $100 to get in because it’s $30 you have to spend on F&B. I said I needed to think about it and come back. I came back and I was ready to pay, and she then tells me once I pay I HAD TO GO IN. I cannot leave for any reason at all which made 0 to N0 sense. As I saw there was definitely people coming in and out and they had tokens and tickets you had to have proof of purchase. And all I asked was could I pay for my ticket and just wait until the game started to enter. And she tells me I can’t enter at all unless I had a room there or bought a ticket immediately. I was mad so I decided to come back later and when the game started and what do you know. Tickets were sold out. So added reason to why I hate the Hilton. But I enjoyed my first time in California regardless even though my Patriots didn’t win.

2026-03-12 • via Tripadvisor
A
Alina • couple • us
3
Pros:

The staff was really nice

Cons:

The shower was really small, no free breakfast, the AC didn't work great at all

2026-02-28 • via Nuitee
K
Kenneth • couple • us
9
2026-02-25 • via Nuitee
J
Jean • family_with_children • us
5
I will not saty here if I have a choice. I do not think its worth ny money
Pros:

Location. It is part of san jose convention center. Right on downtown

Cons:

It is very expensive for such a basic looking hotel. Even the dog fee came about to be $85 with all the additional fees and

2026-02-10 • via Nuitee
N
Nate • family_with_children • us
10
2026-01-27 • via Nuitee
R
roberto • couple • us
10
2026-01-23 • via Nuitee
R
Rosemary • solo_traveller • us
6
It was ok.
Pros:

Hotel amenities lacking, renovation??? Limited staff I saw were really pleasant.

Cons:

Lack basic offerings.

2026-01-20 • via Nuitee
M
Michelle • family_with_children • us
5
Prime location, old facility
Pros:

If you are attending any event at the Levi Stadium, this is perfect within walking distance

Cons:

The room felt very old and dirty. The shower head barely worked and the bath tub was dirty. For very inflated priced for the Morgan Wallen concert, it was more for convenience but the room was definitely not great

2026-01-19 • via Nuitee
J
Jasmine • couple • us
2
2026-01-19 • via Nuitee
A
Anmoldeep • solo_traveller • us
10
2026-01-19 • via Nuitee