Hilton Santa Clara

Hotels
Hilton Hotels & Resorts
8.2 (1054 reviews)
4949 Great America Parkway , Santa Clara , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean facilities
Nice room quality
Cons:
Parking issues
Construction
Noise from surroundings

Categories

Cleanliness
7.59
Clean, friendly staff overall, but some issues reported with construction.
Service
8.56
Staff was amazing and responsive, though some mentioned rude restaurant staff.
Location
9.1
Great location for the 49er games and close to amenities.
Room Quality
8.05
Rooms were fairly large and nicely updated, though construction was ongoing.
Amenities
7.58
Parking situation was problematic and breakfast not included.
Value for Money
8.04
Price was high for the quality, but good location offset concerns.
Food and Beverage
8.09
Breakfast was good, but some issues with service.
Overall Experience
8.56
Overall a good experience, particularly for game attendance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:00

Property Description

Luxurious Accommodations
Indulge in comfort at Hilton Santa Clara with plush beds, high-definition TVs, and elegant granite bathrooms featuring premium bath amenities.

Recreational Facilities
Unwind by taking a refreshing dip in the outdoor pool or stay active at the modern fitness center during your stay.

Convenient Location
With California's Great America theme park next door and Levi's Stadium just a short walk away, Hilton Santa Clara offers the perfect blend of leisure and entertainment for your visit.

Book now to experience the ultimate stay at Hilton Santa Clara, where luxury and convenience meet seamlessly.

Important information:

Room Refresh Notice We will be enhancing our hotel with a full renovation through the end of the May 31, 2026. All our Guest rooms are completed, currently working on our public areas including Restaurant, Coffee Bar, Fitness Center & pool. Work occurs 8am–5pm daily. We appreciate your patience during this exciting update.

Special traffic and parking Information exist for Levi's Stadium event days. The Santa Clara Police department may limit access to the surrounding stadium during or after events taking place at Levi's Stadium. Please plan accordingly. Hotel parking is $25+ tax a day with in/out privileges.

Due to limited spaces we do restrict hotel parking to 1 car per room on special event and game days at Levi Stadium. Oversized or additional parking $100 a day + tax based on availability. Any questions, please contact us. Due to limited storage space within our hotel, we will accept and hold incoming packages at the rate of $10/box per day. This charge will be placed on your master bill. Limits may apply, please contact the hotel to confirm availability of storage space. Guests checking out the day of a game/event will not be permitted to leave their vehicle on hotel property after the official “check-out” time. For additional details or for schedule of events please contact the hotel. Guests are not permitted to bring firearms on the premises.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 27.28 per day.

Location

Guest Reviews

8.2
Based on 1054 reviews
Cleanliness: 7.59
Service: 8.56
Location: 9.1
Room Quality: 8.05
Amenities: 7.58
Value for Money: 8.04
Food and Beverage: 8.09
Overall Experience: 8.56
M
Maria couple us
10
10/10
Pros:

Location

Cons:

Everything is good
Maybe I don’t see any room service

2026-06-06 via Nuitee
J
John family_with_children us
10
Great hotel in good location. Right next to Great America and Levi stadium
Pros:

Staff was great when we arrived.

Cons:

If breakfast could be free or more options

2026-06-03 via Nuitee
J
Joshua couple gb
7
Pros:

The room was a great size and the beds were comfortable.

Cons:

The swimming pool and gym was out of service.

2026-05-28 via Nuitee
G
Gabriel solo_traveller us
10
2026-05-25 via Nuitee
L
Linita solo_traveller us
10
Pros:

Very clean, beds were comfortable, staff was extremely nice

2026-05-24 via Nuitee
M
Mohammed solo_traveller us
10
Pros:

The people at the Hilton, extremely nice.

2026-05-21 via Nuitee
J
Jose solo_traveller us
1
2026-05-18 via Nuitee
A
Audruz solo_traveller us
9
Pros:

That they had dog bowls to lend us.

Cons:

That we had to pay $25.00 for parking in there parking lot. That is ridiculous.

2026-05-06 via Nuitee
V
Veronica couple us
8
Overall, I had a great stay.
Pros:

I like the staff. Very friendly and professional

Cons:

I didn’t like that when I booked my stay, that it didn’t mention the hotel was under construction. A heads up would have been nice.

2026-04-20 via Nuitee
N
Nicole couple us
8
2026-04-17 via Nuitee
G
Gergő extended_group hu
9
Pleasant stay in North Santa Clara
Pros:

We've spent almost a week at Hilton Santa Clara, it was a delightful experience. The staff were very polite and helpful. The location is awesome, you can reach almost anything in the neighbouring area with ease... the tram line to SJ (station is about 2 mins of walk from the hotel) was especially good for dining out.

Cons:

The bathroom lights were always on, which was a bit of a nuisance during my stay. The bathroom and the shower door are both sliding variations, which are fancy, however neither steam nor waterproof. Given the amount of towels supplied, it was no issue however.

2026-04-09 via Nuitee
V
Viettel extended_group vn
9
2026-04-07 via Nuitee
E
Eydis family_with_children se
3
Cons:

No gym or pool and no information about it. No money back

2026-04-05 via Nuitee
B
brians430 Business Danville, New Hampshire
6
Improving much to sliwly
Pros:

I sppreciate the room renovations but I find the lobby area cold and stetile. The menu was belliw average and the flank steak I ordered was cut at the wrong grain and was line rubber. They need to step it up. They are moving in the right direction, but they must accelotate yheir progress.

2026-03-31 via Tripadvisor
J
Julianna couple us
9
Nice and very comfortable
Pros:

The views

Cons:

Ice was only on floor 7

2026-03-30 via Nuitee
A
Asenaca couple us
4
Pros:

I like the staff, especially the ladies at the lounge serving during our breakfast.

Cons:

I booked for the 4 rooms with stadium view way before time, but then they just allow 2 rooms with view only., and also they didn't notify that the pool was under renovation. I was so disappointed.

2026-03-30 via Nuitee
M
Madulara couple us
10
2026-03-23 via Nuitee
S
Sean H. solo_traveller us
9
Great location to the Santa Clara convention center and Levi field. Great staff!!
Pros:

Like the renovations

2026-03-18 via Nuitee
C
Carli couple us
10
Definitely enjoyed my stay great location. Great staff would stay here again.
Pros:

Great location, super clean, extremely friendly staff

Cons:

I didn’t like the fact that I had to pay for parking when there’s no special event going on like a football game

2026-03-17 via Nuitee
M
McHatton couple us
8
Pros:

Very clean room and great location. Very safe and quiet.

Cons:

Food was ok and very expensive. No vending machines or ice machines on 3rd floor. Bed was uncomfortable.

2026-03-16 via Nuitee