Hilton Santa Clara

Hotels
Hilton Hotels & Resorts
8.2 (1032 reviews)
4949 Great America Parkway , Santa Clara , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean facilities
Nice room quality
Cons:
Parking issues
Construction
Noise from surroundings

Categories

Cleanliness
7.59
Clean, friendly staff overall, but some issues reported with construction.
Service
8.56
Staff was amazing and responsive, though some mentioned rude restaurant staff.
Location
9.1
Great location for the 49er games and close to amenities.
Room Quality
8.05
Rooms were fairly large and nicely updated, though construction was ongoing.
Amenities
7.58
Parking situation was problematic and breakfast not included.
Value for Money
8.04
Price was high for the quality, but good location offset concerns.
Food and Beverage
8.09
Breakfast was good, but some issues with service.
Overall Experience
8.56
Overall a good experience, particularly for game attendance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:00

Property Description

Luxurious Accommodations
Indulge in comfort at Hilton Santa Clara with plush beds, high-definition TVs, and elegant granite bathrooms featuring premium bath amenities.

Recreational Facilities
Unwind by taking a refreshing dip in the outdoor pool or stay active at the modern fitness center during your stay.

Convenient Location
With California's Great America theme park next door and Levi's Stadium just a short walk away, Hilton Santa Clara offers the perfect blend of leisure and entertainment for your visit.

Book now to experience the ultimate stay at Hilton Santa Clara, where luxury and convenience meet seamlessly.

Important information:

Room Refresh Notice We will be enhancing our hotel with a full renovation through the end of the year. Guest rooms begin June 1 – December 31, 2025, followed by public areas including Lobby, Front Desk, Lobby Bar & Coffee Bar Now – January 16, 2026. Work occurs 8am–5pm daily. We appreciate your patience during this exciting update. Special traffic and parking Information exist for Levi's Stadium event days. The Santa Clara Police department may limit access to the surrounding stadium during or after events taking place at Levi's Stadium. Please plan accordingly. Hotel parking is $25+ tax a day with in/out privileges.

Due to limited spaces we do restrict hotel parking to 1 car per room on special event and game days at Levi Stadium. Oversize or additional parking $100 a day + tax based on availability. Any questions, please contact us. Due to limited storage space within our hotel, we will accept and hold incoming packages at the rate of $10/box per day. This charge will be placed on your master bill. Limits may apply, please contact the hotel to confirm availability of storage space. Guests checking out the day of a game/event will not be permitted to leave their vehicle on hotel property after the official “check-out” time. For additional details or for schedule of events please contact the hotel. Guests are not permitted to bring firearms on the premises.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 27.28 per day.

Location

Guest Reviews

8.2
Based on 1032 reviews
Cleanliness: 7.59
Service: 8.56
Location: 9.1
Room Quality: 8.05
Amenities: 7.58
Value for Money: 8.04
Food and Beverage: 8.09
Overall Experience: 8.56
J
Jean family_with_children us
5
I will not saty here if I have a choice. I do not think its worth ny money
Pros:

Location. It is part of san jose convention center. Right on downtown

Cons:

It is very expensive for such a basic looking hotel. Even the dog fee came about to be $85 with all the additional fees and

2026-02-10 via Nuitee
N
Nate family_with_children us
10
2026-01-27 via Nuitee
R
roberto couple us
10
2026-01-23 via Nuitee
R
Rosemary solo_traveller us
6
It was ok.
Pros:

Hotel amenities lacking, renovation??? Limited staff I saw were really pleasant.

Cons:

Lack basic offerings.

2026-01-20 via Nuitee
J
Jasmine couple us
2
2026-01-19 via Nuitee
P
PISETH couple kh
9
2026-01-19 via Nuitee
A
Anmoldeep solo_traveller us
10
2026-01-19 via Nuitee
D
Dena family_with_children us
8
Expensive for a lackluster room.
Pros:

Great access to Levi Stadium.

Cons:

The shower head was cheap and had different settings which I tried to adjust flow and it wasn’t great. The lighting was lacking in restroom. For a 1,000 bucks a night you are defiantly paying for convenience to stadium.

2026-01-19 via Nuitee
M
Maria family_with_children us
10
Perfect stay and kids loved it
Pros:

Centrally located to the stadium

Cons:

The smell in the lobby it smelled like sewerage but the next day it was fine

2026-01-19 via Nuitee
M
Megan couple us
3
Pros:

Location was perfect

Cons:

Construction, no bar, no entry way, breakfast was only buffet, no vending machines, pool area was marked off, rooms were tiny, concierge was not helpful.

2026-01-19 via Nuitee
T
Tami family_with_children us
8
It was very nice and fun
Pros:

Very nice hotel. Perfect location for the stadium. If you’re looking for a place near everything this is the perfect hotel to stay at!!

Cons:

The bedrooms need more mirrors. It was just two girls in my room and trying to get ready with not floor length mirror or even just another mirror besides the bathroom was very difficult.

2026-01-19 via Nuitee
B
Benjamin family_with_children us
7
Cons:

The mattresses on the bed was terrible lumpy saggy didn’t sleep at all

2026-01-19 via Nuitee
J
James solo_traveller us
10
2026-01-19 via Nuitee
M
Michelle family_with_children us
5
Prime location, old facility
Pros:

If you are attending any event at the Levi Stadium, this is perfect within walking distance

Cons:

The room felt very old and dirty. The shower head barely worked and the bath tub was dirty. For very inflated priced for the Morgan Wallen concert, it was more for convenience but the room was definitely not great

2026-01-19 via Nuitee
T
Terrance family_with_children us
10
2026-01-19 via Nuitee
P
Phyllis family_with_children us
10
2026-01-19 via Nuitee
M
Mylesia couple us
1
Pros:

Wasn't able to check in until 8pm when quoted time was 3pm. Staff showed no remorse, NEVER will be staying here again. Rather pay 1000 a night at the Hilton down the road because at least I will be paying for quality service.

2026-01-19 via Nuitee
A
Ahmed solo_traveller us
5
Shower Faust did not work. Coffee maker did not work . Hilton hotel did not honer booking.com rate.
Pros:

Location

Cons:

Shower Faust did not work. Coffee maker did not work .
Helton did not honer booking.com booked room rate. Check out invoice reflected the Hilton rate which was more than booking.com room rate.

2026-01-15 via Nuitee
D
Demitrous couple in
10
Wonderful!
Pros:

It was a perfect location for the stadium.

Cons:

N/A

2026-01-14 via Nuitee
G
G5330XJsamirm Solo travel Roseville, Placer County, California
10
Beautiful hotel in a prime Santa Clara location!
Pros:

This hotel is absolutely stunning. I stayed in Room 721 from January 10 - January 11 while I was visiting with family in the local area. Mary Jane was the front desk agent who welcomed me upon arrival and her level of customer service was absolutely phenomenal and very professional. She acknowledged my Hilton Honors membership and she also accommodated my request for a high floor room away from the elevator. She was very kind, courteous and very polite. My room was cleaned very well by the top notch housekeeping staff and my gym workout at the state-of-the-art fitness center in the morning prior to my departure was phenomenal. The cafe here serves Starbucks coffee and that made an amazing start of the day experience since my cappuccino was outstanding. The swimming pool here is gorgeous and my morning swim was super refreshing. I will definitely be back at this hotel due to the first-rate level of customer service, amazing amenities for guests and absolutely beautiful rooms. Thank you for a top notch stay at this stunning Santa Clara hotel!

2026-01-11 via Tripadvisor