Best Western Commerce Inn

Hotels
•
Best Western
8.2 (276 reviews)
157 Eisenhower Drive , Commerce , US
+1 706-335-3640

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly/polite staff (responsive to requests)
Convenient location near highway, restaurants, and stores
Excellent/long-window breakfast
Clean rooms and well-maintained iron/ironing board
Good value for price
Ample electrical outlets and in-room amenities
Cons:
Allegation of racist manager / severe service complaint
Broken spa jacuzzi stoppers
No outlet by mirror in some rooms / sheets not tucked
Parking tight and occasional noise from other guests

Categories

Cleanliness
9
Multiple reviewers praised room cleanliness and a clean iron/ironing board; overall rooms described as clean and well maintained.
Service
7
Staff were often described as polite and helpful (moved noisy guests quickly), but a strong complaint about a racist manager significantly lowers the service sentiment.
Location
9
Consistently noted as conveniently located near I-85, restaurants and stores within walking distance, enabling easy access to regional events.
Room Quality
7
Mixed comments: comfortable beds and adequate amenities but issues reported with a broken spa jacuzzi, missing outlets by mirror, and sheets not staying tucked.
Amenities
8.5
Good range of in-room amenities (outlets, iron/ironing board) and a long breakfast window; spa amenity exists but had functional problems for one guest.
Value for Money
9
Perceived as good value—guest explicitly noted the price was right for a busy weekend and felt the hotel helped make the best of difficult circumstances.
Food and Beverage
8.5
Breakfast received strong praise (excellent/long window/wonderful) though one comment called the hot food merely tolerable.
Overall Experience
7.6
Overall generally positive (friendly staff, clean rooms, convenient location, good breakfast) but tempered by service-related severity (racism claim), room issues, and some noise/parking problems.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:13

Property Description

Outdoor Pool and Free WiFi
Experience relaxation and connectivity at its finest with our outdoor pool and complimentary WiFi. Take a refreshing dip or lounge poolside while staying connected with loved ones and colleagues effortlessly.

Comfortable Rooms with Essential Amenities
Unwind in our cozy rooms equipped with a cable TV, microwave, refrigerator, and en suite bathroom. Enjoy the convenience of complimentary toiletries and make yourself at home during your stay at Commerce Best Western.

Convenient Facilities for a Hassle-Free Stay
Stay active at our on-site fitness center, available for all guests. Benefit from our 24-hour front desk, vending machine, and free parking for a stress-free experience. Book your stay now and explore nearby attractions like Funopolis Family Fun Center and Tanger Outlets.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.2
Based on 276 reviews
Cleanliness: 9
Service: 7
Location: 9
Room Quality: 7
Amenities: 8.5
Value for Money: 9
Food and Beverage: 8.5
Overall Experience: 7.6
W
WILLIAM • couple • us
9
2026-11-02 • via Nuitee
R
Roberson • couple • us
8
2026-10-19 • via Nuitee
D
Debra • couple • us
10
2026-10-12 • via Nuitee
J
Jonathan • couple • us
9
Conveniently located, and politely staffed!
Pros:

The price was right on a weekend when UGA had a football game unlike everywhere else. We weren't there for that. The breakfast was excellent, and I appreciated how long the breakfast window of operation was in comparison to other hotels I've used. There were ample electrical outlets available for me to charge my devices and many amenities provided in our room. I appreciated the cleanliness of the iron and ironing board that I needed to look my best after unpacking on a long drive, and how quickly the staff responded to our needs. We're low maintenance except that we arrived exhausted and wanted to rest early in the day. A couple with a young rambunctious child was booked in the room upstairs from us after we checked in, complicating our desire to rest. With a quick polite phone call, we very much appreciated how they were moved quickly to a better room where nobody would be disturbed. Of course we were sad that we caused them to move, but we appreciated this accommodation and how congenial everyone was about it. I would say the staff went out of their way to take great care of us. Being so close to the highway, we were able to quickly meet the timeline of all of our events throughout the north-Georgia region for the 3 days we were there! Plenty of restaurants and retail stores surround this location so if you forgot anything, it's practically within walking distance and you can replace it.

Cons:

The only thing I could improve about my stay was the reasons we were there. Best Western has nothing at all to do with any of that, and to be honest, because of how we were treated they helped us make the best of bad circumstances.

2026-10-12 • via Nuitee
L
Luis • couple • us
1
Be professional
Pros:

Racist property—do not patronize.

Cons:

The manager is racist

2026-09-19 • via Nuitee
T
TJ • solo_traveller • us
10
2026-08-18 • via Nuitee
B
Byron • extended_group • us
5
2026-07-21 • via Nuitee
S
Shelia • extended_group • us
8
Descent Location
Pros:

Friendly front staff, beds were comfortable

Cons:

No outlet by mirror in room. Parking was difficult as there was not much room between building and parking spots. Breakfast hot food was tolerable.

2026-07-06 • via Nuitee
B
Brenda • solo_traveller • us
10
2026-07-02 • via Nuitee
A
Annabell • extended_group • us
10
2026-06-28 • via Nuitee
M
Mcalpine • solo_traveller • us
8
Pros:

The staggg

2026-06-26 • via Nuitee
S
shamar • solo_traveller • us
8
2026-06-15 • via Nuitee
K
Kenyotta • solo_traveller • ge
4
Disappointed
Pros:

Staff was nice, location was good. Room was clean.

Cons:

I Got a room with a Spa Jacuzzi to relax but I had to keep filling it up with water and it had two stoppers but neither worked!

2026-06-04 • via Nuitee
S
steven • couple • us
9
2026-06-01 • via Nuitee
R
Robert • family_with_children • us
7
2026-05-28 • via Nuitee
K
Klaus • couple • de
9
Stop auf dem Weg nach CLT
Pros:

Gute Lage am I85, Sauber und gut in Schuss gehalten. Nettes Personal.

2026-05-27 • via Nuitee
M
Moses • family_with_children • us
10
My stay was great. It’s was family oriented.
Pros:

Friendly Staff

Cons:

There was nothing I didn’t like

2026-05-17 • via Nuitee
T
Teasley • couple • us
9
Comfortable and clean
Pros:

Quiet and peaceful

Cons:

I don’t have any dislike

2026-05-16 • via Nuitee
A
Ashley • couple • us
5
2026-05-15 • via Nuitee
H
Helmling • couple • us
10
2026-05-09 • via Nuitee