Residence Inn Charlotte Uptown

Hotels
•
Residence Inn
8.8 (275 reviews)
404 South Mint Street , Charlotte , us

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Rude service
High parking fees

Categories

Cleanliness
8.38
Some rooms were clean, but general dissatisfaction with staff attitudes suggests inconsistent cleanliness.
Service
9.35
Staff were friendly and helpful, though some reports of rudeness exist.
Location
9.39
Great location near the stadium and downtown, frequently praised by guests.
Room Quality
8.84
Rooms were generally clean and spacious, though some were noted as dated.
Amenities
8.87
Breakfast was frequently mentioned positively; parking complaints noted.
Value for Money
7.83
High parking costs compared to perceived value of the stay.
Food and Beverage
8.88
Breakfast was good, but some inconsistencies in service noted.
Overall Experience
8.85
Overall a positive experience with notable exceptions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:07

Property Description

Prime Location near Entertainment Venues

Located next to the Time Warner Cable Arena and a short stroll from the Bank of American Stadium, Residence Inn Charlotte Uptown offers a convenient and exciting stay in the heart of Charlotte.

Comfortable Suites with Modern Amenities

Each suite at Residence Inn Charlotte Uptown features a well-equipped kitchen, free WiFi, and a daily breakfast buffet. Relax in the spacious living area with a flat-screen TV and enjoy the convenience of a dining area and work desk.

Convenient Facilities and Services

Guests can dine at the on-site Mint Street Pub, stay active in the fitness center, and make use of the business center and meeting rooms. With complimentary transfers to Uptown Charlotte, exploring the city is a breeze.

Book your stay at Residence Inn Charlotte Uptown for a perfect blend of comfort and convenience during your Charlotte visit.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs USD 20 per day.

Location

Guest Reviews

8.8
Based on 275 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 8.84
Amenities: 8.87
Value for Money: 7.83
Food and Beverage: 8.88
Overall Experience: 8.85
N
Nikia • solo_traveller • us
9
Pros:

The location was amazing. The room had all of the amenities you expect in a residence inn. The staff was super helpful and friendly. The staff had events planned throughout the day, which made being there that much better. There was definitely a vibe!

Cons:

There was one elevator working and the hotel was full so it took a very long time to go up and down. The staff had signage up, but once our event was over, we had to wait in line for over 20 minutes just to go back to our room.

2026-07-22 • via Nuitee
S
Shylinda • family_with_children • us
10
2026-07-20 • via Nuitee
W
Wynetta • couple • us
10
2026-07-19 • via Nuitee
D
Debra • family_with_children • us
10
Great experience. Loved the location. Central to everything and most places within walking distance.
Pros:

Staff at front desk were awesome and helpful. The staff were awesome and made sure the breakfast bar stayed stocked.

Cons:

Breakfast was ok, nothing spectacular. The staff were awesome and made sure the breakfast bar stayed stocked.

2026-07-16 • via Nuitee
C
Charles • solo_traveller • us
10
2026-07-14 • via Nuitee
B
Beverley • couple • us
9
Bathtub did not drain and had hair in it. Comfortable beds. Staff very friendly
Pros:

Location

Cons:

Price

2026-06-25 • via Nuitee
J
Jennifer • extended_group • us
7
Only worth the money if you need to walk to an uptown venue
Pros:

The location is unbeatable! Uptown right between Bank of America Stadium and Truist Field

Cons:

The lobby and hallways smelled like pot the whole time we were there. The room was clean but shabby and used. Very little decor. Lots of dents and dings in furniture and walls

2026-06-05 • via Nuitee
J
Justice • couple • us
10
2026-05-26 • via Nuitee
J
Jeff • solo_traveller • us
10
Pros:

Proximity to Chralotte Knights and Panters stadiums. Also the cleanliness of lobby, gym, and my room.

Cons:

Honestly nothing - it was a great visit.

2026-05-19 • via Nuitee
L
Lisa • couple • us
10
Pros:

It was a beautiful stay

Cons:

It was Great

2026-04-28 • via Nuitee
C
Cheryl • couple • us
7
Wouldn’t stay again love location
Pros:

Location

Cons:

Charged twice for booking tells me staff is not attentive got it resolved after calling. Room smelled old and stains on the walls in the bathroom

2026-04-25 • via Nuitee
C
creighton • extended_group • us
10
Pros:

Nice room, good breakfast. Very convenient to walk to the stadium.

Cons:

The price but it was high because of the convenience to the concert.

2026-04-20 • via Nuitee
S
Stover • couple • us
10
2026-04-19 • via Nuitee
R
Ronald • family_with_children • us
9
2026-04-04 • via Nuitee
M
Markia • couple • us
10
By far the best one yet. The marvelous staff, great parking garage.
Pros:

The marvelous staff, how clean the property was. Comfortable bed, great location

Cons:

N/a

2026-03-16 • via Nuitee
E
Ernest • family_with_children • us
9
2026-03-15 • via Nuitee
P
Page • couple • us
10
2026-03-13 • via Nuitee
J
John • solo_traveller • us
10
2026-02-25 • via Nuitee
W
Woodall • extended_group • us
10
2026-01-19 • via Nuitee
M
Marla • extended_group • us
8
Pros:

Close proximity to stadium

2026-01-07 • via Nuitee