Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Exceptional service
Good food quality
Convenient location
Cons:
Issues with cleanliness
Some wear in the rooms

Categories

Cleanliness
7.88
Reported issues with roaches and some comments about the room showing age.
Service
9.35
Multiple reviews highlight the exceptional service from staff, particularly Jorge.
Location
8.89
Good location near public transport and dining options, though not centrally located.
Room Quality
8.34
Generally comfortable rooms, but some complaints about the bathroom layout and wear.
Amenities
8.87
Amenities are generally good, with breakfast options but some concerns on price and selection.
Value for Money
8.83
Good value considering location and service, though breakfast is noted as expensive.
Food and Beverage
9.38
Food experience received positive remarks, especially service quality in the restaurant.
Overall Experience
8.85
Overall enjoyment highlighted by multiple guests, with solid recommendations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:44

Property Description

Luxurious Accommodations
Experience luxury in every detail at Hyatt Regency Hesperia Madrid, from the 65" flat screen TV with ChromeCast to the Nespresso coffee maker and rain shower in each elegant room. Enjoy 24-hour room service and complimentary WiFi throughout the hotel.

Gourmet Dining Experiences
Indulge in a variety of culinary delights at our unique dining options. From creative cuisine at La Manzana restaurant to signature tapas and cocktails at Mery Bárbola, and innovative gastronomic proposals at Dani García's restaurants, your taste buds will be delighted.

Breathtaking Views and Business Facilities
Unwind at our rooftop gym with stunning views of Madrid, or host meetings in our 9 versatile meeting rooms and business center equipped with modern amenities. With a prime location near museums, shopping, and public transportation, Hyatt Regency Hesperia Madrid is the perfect choice for your next stay.

Important information:

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Please note that people under 18 years, can only stay if they present an authorization granted by one of their parents or legal guardians, or if they are accompanied by them.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 35 per day.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 523 reviews
Cleanliness: 7.88
Service: 9.35
Location: 8.89
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 9.38
Overall Experience: 8.85
S
Seyda • extended_group • tr
7
Otel fiyat performans olarak bana biraz yüksek geldi.
Pros:

Otelin banyonusunu cok sevdim mimari ve kullanılan malzemeler cok huzur vericiydi. Madrid Maraton için gelmiştim ve maraton startı otelin önünden olması bana süpriz oldu ve cok büyük rahatlıktı. Lobi keyifliydi. İş yapma olanaklı masalar konulması güzeldi.

Cons:

Ön cephe odasındaydık. Cephenin mesh metal kaplı olması odayı cok klostrofobik yapmıstı. Oda cok karanlık ve basık geldi. Odamız Ana girişin üzerindeydi gec saatlere kada kapı önünde cok gürültülü konusmalardan uyuyamadık. Resepsiyonun buna önlem alması iyi olur.

2026-04-30 • via Nuitee
J
Julia • solo_traveller • sk
8
2026-04-30 • via Nuitee
P
Philippe • couple • fr
8
Très bon séjour.
Pros:

Bien placé et facile d’accès. Il y a un parking privé.
Bon accueil.

2026-04-29 • via Nuitee
F
FOTEINI • couple • gr
10
Pros:

Everything and everyone was great!!!

2026-04-28 • via Nuitee
O
Omer Emre • solo_traveller • tr
10
Pros:

Çalışanların nitelikleri ve ilgisi iyiydi. Konum da bizim için çok iyiydi

Cons:

Fiyatı biraz yüksek buldum. Madrid genelinde böyle galiba. Ama bence fazla yüksek.

2026-04-28 • via Nuitee
F
Fatma • couple • tr
5
Bir dana kalmam
Pros:

Kaldığım odayı hiç beğenmedim önümde dışarıyı görmemi engelleyen uzun bir teras ve onun önünde de uzun bir perde vardı . Kesinlikle ödenen parayı haketmeyen bir oteldi

Cons:

Kaldığım odayı hiç beğenmedim önümde dışarıyı görmemi engelleyen uzun bir teras ve onun önünde de yülsek bir panel vardı . Hayal kırıklığına uğradım Kesinlikle ödenen parayı haketmeyen bir oteldi asla bir daha kalmam

2026-04-27 • via Nuitee
S
SONIA • solo_traveller • es
7
2026-04-25 • via Nuitee
T
Tarek • solo_traveller • ae
10
Good
Pros:

Food the stuff

Cons:

Room too small / no hair dryer / room small compared to the price payed

2026-04-24 • via Nuitee
J
Jose • solo_traveller • es
10
Pros:

Ubicación

Cons:

Ruido de la puerta del garaje justo debajo de nuestra habitación cada vez q abren o cierran se oye bastante.

2026-04-23 • via Nuitee
J
Jacek • couple • se
9
2026-04-23 • via Nuitee
P
Pavel • family_with_children • us
9
2026-04-23 • via Nuitee
P
pia • solo_traveller • nl
8
2026-04-22 • via Nuitee
K
Kira • couple • de
6
2026-04-22 • via Nuitee
S
Sudashni • solo_traveller • nl
8
Great for a weekend trip
Pros:

Good location

Cons:

Nothing

2026-04-22 • via Nuitee
Y
Younes Mel • solo_traveller • ma
9
2026-04-21 • via Nuitee
O
Omar • solo_traveller • ae
9
Comfortable stay
Pros:

Comfortable and great location

Cons:

You need to pay for underground parking.

2026-04-19 • via Nuitee
E
Enrique Augusto • couple • es
10
2026-04-14 • via Nuitee
R
Ricardo • couple • pe
10
Pros:

Muy bueno, ubicación, desayuno, servicio.

2026-04-14 • via Nuitee
A
Antonio M. • solo_traveller • es
10
Pros:

La ubicación.

2026-04-13 • via Nuitee
H
Haider • couple • cz
10
2026-04-10 • via Nuitee