Four Points By Sheraton Gatineau-Ottawa

Hotels
•
Marriott
8.4 (210 reviews)
35 rue Laurier, Gatineau, Quebec, J8X4E9 , Gatineau , CA
1-819-778-6111

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Pets allowed

Facilities

Fitness facilities
Express check-out
Electric car charging station
No single-use plastic straws
No single-use plastic stirrers
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Concierge service
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Clean and comfortable rooms
Cons:
Dirty bathrooms
Lack of amenities
Unfriendly staff at check-in

Categories

Cleanliness
7.73
Some reviews mentioned dirty bathrooms and noise affecting sleep quality, indicating cleanliness issues.
Service
9.2
Numerous positive comments about staff professionalism and prompt service, though some noted rudeness.
Location
9.24
Guests appreciated the convenient location near downtown Gatineau and Ottawa.
Room Quality
8.19
Rooms generally clean and comfortable, but some noted lack of amenities and soundproofing.
Amenities
7.22
Guest feedback mentioned a lack of certain amenities like microwaves and laundry facilities.
Value for Money
8.68
Comments indicated a balance of affordability given the location and hotel quality.
Food and Beverage
8.23
Breakfast not meeting expectations but other food options were positively noted.
Overall Experience
8.7
General sentiment was positive with many stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 10:52

Property Description

Experience the charm of Four Points By Sheraton Gatineau-Ottawa, where comfort meets convenience in a prime location.

Unmatched Amenities
Stay active with our 24-hour fitness center and unwind at our bar/lounge, perfect for enjoying delightful drinks after a day of exploration.

Dining Delights
Indulge in exquisite meals at L Ardoise, and start your mornings right with our cooked-to-order breakfasts available on weekends for a nominal fee.

Versatile Event Space
Planning an event? Our hotel features 11 fully-equipped meeting rooms, providing 459 square feet of flexible space, ideal for conferences and celebrations alike.

Elevate your stay in Gatineau—book your room at Four Points By Sheraton Gatineau-Ottawa today!

Important information:

  • Up to 3 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YOW

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Green Key Global

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8.4
Based on 210 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.24
Room Quality: 8.19
Amenities: 7.22
Value for Money: 8.68
Food and Beverage: 8.23
Overall Experience: 8.7
T
Tesfalem
10
Pros:

Good

2025-10-11 • via Nuitee
R
Ryan • partner
10
Pros:

Great views

2025-09-29 • via Nuitee
J
JADIVE • partner
10
Pros:

Clean room and wonderful bedroom. Slept like a baby.

2025-09-27 • via Nuitee
A
Alison
10
Pros:

Nice bar and staff. Breakfast was really good. Had to walk 10 min to get to restaurants and bars but lovely area.

2025-09-24 • via Nuitee
S
Stephanie
10
Pros:

Thank You !

2025-09-22 • via Nuitee
C
Connor
2
Pros:

Dirty bathrooms

2025-09-18 • via Nuitee
R
Ryan
10
A+ Staff and Service
Pros:

Check in was very pleasant. Our bathtub drain was clogged and was fixed immediately! Parking was not overpriced. All staff were very professional. Highly Recommend

2025-09-16 • via Nuitee
E
Emma • friends
10
Pros:

Everything was wonderful, asked for extra towels and other items and they were amazing and fast with it.
No issues at all, was wonderful to come stay in Gatineau. Will be return to this hotel again in the future.

2025-09-16 • via Nuitee
M
Marie-helene • friends
8
Pros:

Like the place, except the fact that there was no microwave in the room. Worst, we have to pay 25$ per day if we want one… sad…

2025-09-16 • via Nuitee
B
Brigitte • family
8
Pros:

Not enough lighting in the room, very dark. Love the lighting in the bathroom though.

2025-09-15 • via Nuitee
H
Hannah
10
Pros:

ARAME was amazing to deal with.
I had travelled a ways before arriving.
I arrived at 130pm.
My room wasn't ready, she found one available so I could take a nap before a concert I attended while visting Gatineau. She gave me free parking and breakfast for two. My room was spotless and I appreciated the amazing service.
Will always come here when I visit Gatineau with my daughter.
Many thanks!

2025-09-14 • via Nuitee
R
Raquel • partner
10
Pros:

Nothing

2025-09-14 • via Nuitee
C
Claire • partner
8
Pros:

The breakfast was not up to our expectations.

2025-09-13 • via Nuitee
A
Angel • partner
8
Pros:

The hotel itself was good. We had a nice room and the mattress was comfortable. The main downfall was that the staff was not very friendly or accommodating. They were rude upon check in and overall dismissive. The location was convenient but I’m not sure I’d book there again.

2025-09-13 • via Nuitee
A
Alexei
6
Pros:

Good hotel, clean and close to everything downtown Gatineau. When I checked in (6pm), the receptionist was not at her desk, came after 2 minutes and didn’t even apologize or say hi, as if she was doing me a favor.

The hotel itself was good value for the price. Would come back if the staff was nicer.

2025-09-13 • via Nuitee
P
Philippe • friends
10
Pros:

Clea. Room , staff very professional

2025-09-07 • via Nuitee
B
Brook
10
Pros:

10/10

2025-09-07 • via Nuitee
J
Jo-Lynn • family
10
Pros:

Had a great time!

2025-09-05 • via Nuitee
A
Andrea • friends
8
Pros:

Great hotel. Location was a big plus, ~20 min walk from Byward market makes Parliament, food and shopping easily accessible. Along with a great bagel place on the corner. Cleanliness was good, hotel staff was friendly but could’ve been a bit more informational. Room (1 king bed) was excellent comfy and spacious. Parking was extra but a good rate for the area. Would recommend.

2025-09-05 • via Nuitee
A
Anvi
6
Pros:

We were not informed that we have to pay for breakfast. We should have been informed.

2025-09-01 • via Nuitee