Hampton Inn Ottawa - Starved Rock Area

Hotels
•
Hampton Inn
8.5 (115 reviews)
4115 Holiday Lane , Ottawa , US
+1 815-434-6040

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Close to Starved Rock / hiking and local restaurants
Free coffee, tea and fruit available
Good breakfast for many guests
Clean/newer rooms and microwaves (for some rooms)
Adjoining rooms and pet-friendly grassy area
Cons:
Pool and hot tub often non-functional or unsanitary (algae/mold)
Lots of ants/bugs reported (rooms, indoor pool, breakfast area)
Air conditioning failures / some rooms with no AC
Electronic door sensors and room-door malfunctions
Inconsistent breakfast supplies and occasional poor coffee quality
Occasional front-desk/service lapses (late check-in readiness, items not delivered)
Fire alarm/evacuation confusion in at least one incident
Some guests find it expensive for the area

Categories

Cleanliness
7
Mixed cleanliness: several reviews report ants in pool/breakfast areas, bugs (spiders/ants) in rooms, and pool mold/algae; other guests explicitly called rooms and public areas 'clean' and 'well kept.'
Service
10
Generally very positive: multiple mentions of friendly, helpful and accommodating staff (recommendations, bottled water, repeated coffee/tea refills). Negative incidents appear isolated or due to newer staff (missed item delivery, front desk handling of a false alarm).
Location
10
Strong location mentions: close to Starved Rock, near hiking and restaurants; repeatedly noted as convenient for local attractions.
Room Quality
7.5
Mixed room quality: positives include newer/updated rooms, microwaves and adjoining-room options; negatives include AC failures/no AC in some rooms and malfunctioning doors/electronic sensors.
Amenities
7
Amenities inconsistent: free coffee/tea and fruit were appreciated, and breakfast is available, but major complaints about pool and hot tub (algae, mold, non-functioning) lower this score.
Value for Money
8.5
Perceived value mixed: some guests felt the hotel was expensive for the area, but many found the combination of location, staff service, and included breakfast/coffee reasonable for the price.
Food and Beverage
9
Mostly favorable: several guests described the breakfast as 'yummy' and praised always-available coffee/tea; some issues reported with coffee quality or missing breakfast items on occasion.
Overall Experience
9
Overall mixed but generally positive: many guests had pleasant, accommodating stays and would return, though some experienced severe issues (dirty pool, no AC, room access problems) that impacted individual stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 15:24

Property Description

Convenient Location
Located just off I-80 and 12 miles from Starved Rock State Park, Hampton Inn Ottawa (Starved Rock Area) offers easy access to both natural beauty and major highways.

Amenities Galore
Enjoy a hot, buffet-style breakfast, relax in the indoor pool and jacuzzi, and stay connected with free Wi-Fi and a flat-screen TV in every room. The hotel also offers a modern fitness center, business center, and meeting facilities.

Nearby Attractions
Explore Buffalo Rock State Park just 14 miles away or visit the Ottawa Scouting Museum 2.1 miles from the hotel.

Book your stay at Hampton Inn Ottawa (Starved Rock Area) for a perfect blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MDW

Location

Guest Reviews

8.5
Based on 115 reviews
Cleanliness: 7
Service: 10
Location: 10
Room Quality: 7.5
Amenities: 7
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 9
J
Jia • solo_traveller • us
9
Excellent stay
Pros:

Clean, nice staff, close to a lot of things but 20 min from starved rock state park. Free coffee and fruit all day/night.

Cons:

Breakfast and coffee were not very good. Staff never brought me my item that I asked for. While it’s in a nice area it expensive for the area.

2026-09-17 • via Nuitee
K
Kern • family_with_children • us
1
Horrible experience and would not recommend unless those issues are fixed.
Pros:

Location was near hiking which was good.

Cons:

Rooms were not ready at 2pm check-in time / AC in second room did not work / We requested our party be on the same floor which did not happen / hot tub not functioning / Pool had algae growth all over and was unsanitary to swim in for sure.

2026-08-25 • via Nuitee
R
Rebecca • family_with_children • us
1
Ruined our friends plans for their birthday weekend.
Pros:

Grassy area for dogs

Cons:

No air conditioning. Pool had mold and algae and could not see the bottom it was so dirty. Door did not stop opening automatically so had to switch rooms, but then the air didn’t work. When switching, left my bag in the room and was unable to have access to it to retrieve it prior to having to leave crammed 8 people into one room because it was too hard to sleep in the 100 degree room.

2026-08-24 • via Nuitee
D
David • solo_traveller • us
7
2026-08-11 • via Nuitee
J
James • couple • us
10
2026-08-11 • via Nuitee
S
Schierer • solo_traveller • us
9
Pros:

Breakfast was good.

Cons:

Hot tub was not working.

2026-08-09 • via Nuitee
M
Megan • family_with_children • us
9
Comfortable, accommodating hotel!
Pros:

Staff were very nice and helpful! Gave us great recommendations for local restaurants and visiting Starved Rock State Park. Breakfast was also very yummy!

Cons:

Rated cleanliness a little lower. There were quite a few ants in the indoor pool area and breakfast area. But the ants have been really bad this year due to all the extra rain

2026-08-04 • via Nuitee
R
Rangel-Biddle • solo_traveller • us
9
2026-07-06 • via Nuitee
D
Deborah • solo_traveller • us
7
Pros:

Clean, newer, curteous staff close to a mexican restaurant lol!

Cons:

Fire alarm middle of the night. Same thing happened in Petosky a week before. There
Was a.new alarm issue. So this time we.called front desk and person said yes they guessed u should evacuate building.
No fire.
Morning, no creamer, no reg coffee no eggs
No milk for cereal etc. They were getting it together. ? Newer staff?

2026-07-06 • via Nuitee
Z
Zhoodarbek • family_with_children • us
10
2026-06-28 • via Nuitee
A
Andreas • solo_traveller • us
10
2026-06-27 • via Nuitee
A
Allison • extended_group • us
5
Lots of bugs and repair issues, but did the job.
Pros:

Location, updated nature, some staff was friendly. I liked the microwave and the adjoining rooms.

Cons:

Lots and lots of bugs in the rooms. Spiders, ants, so many ants. The electronic door sensors were horrible and caused us a lot of problems, the conjoined door had a busted screw that we had to figure out how to fix so we could use the door. We’ll send a bill for the labor worked to repair the door lol

2026-06-11 • via Nuitee
D
Dr Ganka Ivanova • solo_traveller • ae
10
Pros:

Our stay was quite pleasant! We had a room with green view ,reception staff were so friendly, breakfast was good ,constantly refilled and I loved the always available tea and coffee at hotel entrance! Staff were so kind and accommodating and kept providing bottled water as well any time we asked. The furniture set up for breakfast is quiet charmy and provides additional privacy for many quests ! We will definitely come back! We also saw rare birds while dining downstairs through the window! Very well kept ,clean ,quiet place ( while being busy ) with friendly staff!

2026-06-09 • via Nuitee
K
Kristine • family_with_children • us
10
Great!
Pros:

Clean and quiet

Cons:

Maybe more selection for breakfast

2026-06-04 • via Nuitee
K
Kieler • couple • us
7
2026-05-11 • via Nuitee
L
Lettiere • family_with_children • us
10
2026-05-11 • via Nuitee
S
Susan • couple • us
9
Nice, clean hotel with healthy breakfast options.
Pros:

Easy to find. Breakfast was very good. Bed was very comfortable and room was quiet.

Cons:

Water pressure seemed low in bathroom sink. Could have used a light by the long mirror.

2026-04-23 • via Nuitee
G
Gregg • solo_traveller • us
10
It was perfect for what we needed for a wedding at Starved Rock and were plesantly surprised by how nice it was! We woul
Pros:

The staff was wonderful and the breakfast was one of the very best we have had! The rooms were very clean.

Cons:

The hot tub wasn’t working well- not very hot.

2026-04-13 • via Nuitee
B
Bethany • couple • us
10
2026-03-12 • via Nuitee
M
Mollie • couple • us
9
2026-01-25 • via Nuitee