Holiday Inn Express Hotel & Suites Ames by IHG

Hotels
•
Holiday Inn Express
8.4 (126 reviews)
2600 East 13th Street , Ames , US
+1 515-232-2300

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly, helpful front desk staff and management
Convenient location near I-35
Some updated rooms with good beds (mentioned by at least one guest)
Affordable/peaceful stay noted by one guest
Cons:
Uncomfortable/awful beds reported by multiple guests
Toilets described as too low; loose toilet seat
Cold breakfast/omelets; omelet warmer off
No gluten-free breakfast options
Tight parking spaces for large pickups
Perceived overpriced by some guests
Pillows need replacement
Incorrect bed type given (queen vs. king) in one instance

Categories

Cleanliness
8.4
Standard quality for this hotel tier; no cleanliness complaints mentioned in the reviews.
Service
9.4
Consistently praised—desk staff and management described as very friendly, helpful and professional across multiple reviews.
Location
9.2
Generally praised for convenient proximity to I-35 and local appointments; one guest expected a different property near the stadium.
Room Quality
7.4
Mixed-to-negative: several guests reported uncomfortable/awful beds, low toilets, loose toilet seat and worn pillows; a few noted updated rooms and good beds.
Amenities
8
Some issues noted—parking spaces tight for large pickups and breakfast/omelet equipment problems; otherwise standard amenity offering.
Value for Money
7.6
Mixed perceptions: one guest praised the price, but others felt the property was overpriced for the room size/quality.
Food and Beverage
7.6
Negative notes on breakfast: cold omelets/warmers off and lack of gluten-free options, reducing satisfaction with the included breakfast.
Overall Experience
9.6
Overall experience skewed positive due to consistently excellent service and convenient location despite room and breakfast issues; several guests reported very positive stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:13

Property Description

Modern Amenities and Comfort
Experience a stay at Holiday Inn Express Hotel & Suites Ames, where each room is equipped with a microwave, refrigerator, and cozy furniture, providing the perfect blend of modern amenities and comfort.

Convenient Location
Situated just 4.4 miles from the Hilton Coliseum sporting venue and 6 miles from Iowa State University, our hotel in Ames, Iowa offers a convenient location for both leisure and business travelers.

Relaxation and Fitness Options
Unwind in our heated indoor pool, stay active in the on-site gym, or catch up on work at the business center - Holiday Inn Express Hotel & Suites Ames ensures a perfect balance of relaxation and fitness during your stay.

Book your stay now at Holiday Inn Express Hotel & Suites Ames for a memorable and comfortable experience in Ames, Iowa.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DSM

Location

Guest Reviews

8.4
Based on 126 reviews
Cleanliness: 8.4
Service: 9.4
Location: 9.2
Room Quality: 7.4
Amenities: 8
Value for Money: 7.6
Food and Beverage: 7.6
Overall Experience: 9.6
C
Carol • couple • us
8
Good stay for my husband's meeting, very comfortable, easy access.
Pros:

Room was spacious, staff were friendly and helpful, bed was comfortable.

Cons:

Adding a fee on our card "in case" we had any extras...even though we did not have any. That was 5 days ago and still listed as possible pending.

2026-11-01 • via Nuitee
J
Juan Carlos • solo_traveller • us
10
Not
Pros:

N.A

Cons:

Not. A

2026-10-27 • via Nuitee
M
Meyer • couple • us
5
Hotel needs to be updated.
Cons:

Toilet was to low, bed was very uncomfortable. I slept in the chair.

2026-10-22 • via Nuitee
M
Meyer • family_with_children • us
4
Rooms need to be updated. Put in news beds and toilets
Pros:

Breakfast was cold.

Cons:

The bed was awful. Toilets were to low. They gave a queen instead of a king because short of help

2026-10-19 • via Nuitee
R
Roger • couple • us
8
2026-10-10 • via Nuitee
R
Rachael • solo_traveller • us
8
2026-10-10 • via Nuitee
L
Larry • couple • us
8
We were their only six hours due to our race schedule the desk clerk was very nice., was late
Pros:

It was very conveniently located right off interstate 35.

Cons:

The parking spaces were pretty tight when you have big pickups filling the whole yellow area. Kinda tight didn’t want door dings.

2026-09-15 • via Nuitee
A
Andrew • solo_traveller • us
9
2026-08-17 • via Nuitee
G
Gary • couple • us
10
2026-07-23 • via Nuitee
L
lajune • couple • us
10
Quiet and relaxing.
Pros:

Close to dr. appointment.

Cons:

Toilet seat was loose

2026-07-10 • via Nuitee
F
Fatima • solo_traveller • us
9
2026-07-07 • via Nuitee
A
Ashley • family_with_children • us
10
My family and I enjoyed our stay due to the price, peace, and proficiency
Pros:

Great staff and awesome management team

Cons:

Not applicable

2026-06-21 • via Nuitee
N
NEELESH • solo_traveller • ca
8
2026-06-09 • via Nuitee
M
Mark • solo_traveller • us
10
2026-05-26 • via Nuitee
D
Donna • family_with_children • us
10
Pros:

The ladies at the desk were very friendly. This was by far the best experience I've ever had any other hotel. Rooms are updated with good beds.

Cons:

Pillows need replaced

2026-05-26 • via Nuitee
K
Kevin • solo_traveller • us
7
Good but needed a warm breakfast.
Pros:

Location close to I35. Good bed.

Cons:

Breakfast omelet warmer was off at 8:50 and omelets cold and inedible.

2026-05-24 • via Nuitee
A
April • extended_group • us
5
Disappointing property
Pros:

Staff at check in were very friendly and helpful.

Cons:

Could not believe the price of this property. i have paid way less for bigger or the same sized room! Did not get any extra for the double my normal price I was charged! Had no gluten free options for breakfast, so who cares if its included when you still can't eat anything. Booked a place close to the stadium and this defiantly was not that property!

2026-05-10 • via Nuitee
C
Cheryl • solo_traveller • us
8
2026-04-11 • via Nuitee
J
Jennifer • family_with_children • us
10
2026-03-29 • via Nuitee
P
Pam • couple • us
10
2026-03-25 • via Nuitee