Holiday Inn Express Hotel & Suites Ames by IHG

Hotels
Holiday Inn Express
9 (222 reviews)
2600 East 13th Street , Ames , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean facilities
Friendly staff
Comfortable rooms
Great breakfast
Cons:
Limited sidewalks around the property
Breakfast temperature was inconsistent

Categories

Cleanliness
9.21
Rooms were reported as very clean and well maintained.
Service
9.68
Staff interactions were consistently praised as friendly and accommodating.
Location
8.72
Convenient location with some access to dining options.
Room Quality
9.17
Rooms were described as comfortable with good quality beds.
Amenities
8.2
Breakfast selection noted as good but with room for improvement.
Value for Money
9.16
Guests felt they received good value relative to the price.
Food and Beverage
8.71
Breakfast was generally well-received with some suggestions for improvement.
Overall Experience
9.18
Overall satisfaction was high with a warm, memorable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:43

Property Description

Modern Amenities and Comfort
Experience a stay at Holiday Inn Express Hotel & Suites Ames, where each room is equipped with a microwave, refrigerator, and cozy furniture, providing the perfect blend of modern amenities and comfort.

Convenient Location
Situated just 4.4 miles from the Hilton Coliseum sporting venue and 6 miles from Iowa State University, our hotel in Ames, Iowa offers a convenient location for both leisure and business travelers.

Relaxation and Fitness Options
Unwind in our heated indoor pool, stay active in the on-site gym, or catch up on work at the business center - Holiday Inn Express Hotel & Suites Ames ensures a perfect balance of relaxation and fitness during your stay.

Book your stay now at Holiday Inn Express Hotel & Suites Ames for a memorable and comfortable experience in Ames, Iowa.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DSM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for US$15 per person per night when using an available cot.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 222 reviews
Cleanliness: 9.21
Service: 9.68
Location: 8.72
Room Quality: 9.17
Amenities: 8.2
Value for Money: 9.16
Food and Beverage: 8.71
Overall Experience: 9.18
C
Cheryl solo_traveller us
8
2026-04-11 via Nuitee
J
Jennifer family_with_children us
10
2026-03-29 via Nuitee
P
Pam couple us
10
2026-03-25 via Nuitee
D
Dan solo_traveller us
8
Pros:

It was clean and the staff was nice

Cons:

The toilet made noises all night and the beds were pretty hard

2026-03-14 via Nuitee
N
Nancy family_with_children us
10
Pros:

The staff was friendly and helpful. The hotel was clean and quiet. The rooms were a good size and comfortable. Liked the full size toiletries in the bathroom. The breakfast choices were excellent. The cinnamon rolls were so delicious!

2026-01-20 via Nuitee
L
Lisa couple us
9
2026-01-19 via Nuitee
D
David solo_traveller us
10
It was in a very convenient location and had a couple good places to eat
Pros:

Breakfast

Cons:

Price

2026-01-19 via Nuitee
J
Joanne family_with_children us
9
Would be happy to go to another holiday inn express again
Pros:

Breakfast was great. And the location was very good too

Cons:

No bathroom fan

2026-01-19 via Nuitee
W
William couple us
7
Cons:

The room smelled damp and musty.

2026-01-19 via Nuitee
N
Nancy couple us
9
Clean, comfortable, and great bed!
Pros:

Really liked the cheese omelet! Could have salsa for the eggs, but otherwise it was fine. Of course the cinnamon rolls are "the bomb"! Also, the room was very clean and the sheets are so smooth...heavenly! Also, front desk, Karen, was great!

Cons:

We liked pretty much everything! Would appreciate a complementary bottle of water like the Hampton does! 😉 We had to buy ours at your hotel for $2.00 a bottle.

2025-12-29 via Nuitee
D
Daniel P solo_traveller us
10
Holiday inn is still a great value for your money.
Pros:

Friendly staff and ease of check in

2025-12-29 via Nuitee
C
Camilo family_with_children se
9
2025-12-06 via Nuitee
T
Tracy couple us
10
Pros:

Excellent hot breakfast! Very nice dining area. Attentive staff.

2025-12-03 via Nuitee
J
John extended_group us
10
In the end, the warmth of the staff made this stay truly memorable.
Pros:

The property did not disappoint. It was clean, well maintained, and an excellent value for the money. What truly made the stay exceptional, though, was the staff. I don’t know if it’s an Iowa thing, but everyone we interacted with was outstanding. From the gentleman who handled the breakfast service to every front desk clerk and the friendly, efficient housekeeping team, the staff made all the difference. Amazing service and genuinely warm, welcoming people.

Cons:

If I had to point out anything, it would be the window in our room. It could use another round of weather-stripping, as it tended to whistle when the wind picked up. It wasn’t a major issue, just something that stood out in an otherwise excellent stay.

2025-12-03 via Nuitee
K
Kelly couple us
10
Pros:

Staff was friendly, room was clean, breakfast was excellent.

Cons:

nothing

2025-12-03 via Nuitee
R
Rebecca family_with_children us
10
2025-11-10 via Nuitee
L
Laura couple us
10
Beautiful people and property, needs more sidewalks
Pros:

Very clean beautiful facilities and the rooms were clean and nice. Check in was nice and they even kept items (cupcakes for a wedding) in their fridge for me. Breakfast had oatmeal and the staff was wonderful.

Cons:

Hard to run outside, wish the location had more around it. There weren’t really any sidewalks to run on. They do have a small gym but I wanted to be outside.

2025-11-02 via Nuitee
B
Barbara solo_traveller us
8
If I were in the Ames area again, I would definitely consider staying at this Holiday Inn.
Pros:

My room was very comfortable, both the bed and the chair. Also, the shower was easy to get in and out of and had good water pressure. The staff was friendly and welcoming, especially Dakota at the front desk and Larry and Fabiola in the breakfast room.

Cons:

There was a nice selection of items on the breakfast buffet, but the hot items were not as hot as I would’ve liked. Some of them ranged from lukewarm to cold.

2025-11-01 via Nuitee
A
Ann couple us
8
It was a fine stay. Staff is great. Breakfast selection was just ok.
Pros:

We were on the first floor.

2025-10-02 via Nuitee
N
Nick
10
Pros:

Exactly what we need for room going to ISU game. Early checkin was great. Staff was prepared and very accommodating and helpful.

2025-09-28 via Nuitee