Extended Stay America Suites - Boston - Westborough - Connector Road

Hotels
•
Extended Stay America Suites
6 (517 reviews)
19 Connector Road , Westborough , US
+1 508-616-0155

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Dirty rooms
Unprofessional service

Categories

Cleanliness
4.08
Several reviews indicated the rooms and common areas were dirty, with specific mentions of unclean conditions.
Service
7.55
Mixed feedback with some positive mentions about staff friendliness but also reports of unprofessionalism.
Location
8.09
Many reviews highlighted the good location of the hotel, making it easy to explore the area.
Room Quality
5.54
Reviews mention inconsistent room quality, with issues such as bad smells and broken fixtures.
Amenities
5.07
Amenities were described as lacking, with negative remarks about breakfast and general offerings.
Value for Money
6.53
Some reviews reflected good value based on price, but overall experiences varied widely.
Food and Beverage
5.08
Breakfast offerings were noted to be poor, affecting overall satisfaction with food.
Overall Experience
6.05
Mixed overall impressions with highlights on location and service but significant cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:13

Property Description

Fully Equipped Kitchen in Every Room
Each room at Extended Stay America - Boston features a fully equipped kitchen with a stovetop, microwave, and refrigerator, perfect for longer stays and added convenience.

Complimentary Grab-and-Go Breakfast
Start your day right with a free grab-and-go breakfast including breakfast bars, muffins, hot cereal, coffee, and tea, ensuring you have the fuel you need for a day of exploration or work.

Convenient Amenities and Services
Enjoy free WiFi, 24-hour front desk service, laundry facilities, ironing amenities, and upgraded bedding with extra pillows. Take advantage of the free weekly housekeeping services and the option for daily housekeeping for a fee.

Experience comfort and convenience at Extended Stay America - Boston - Westborough - Connector Road. Book now for an enjoyable extended stay experience.

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. A valid credit card is required at check-in for payment; cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOS

Location

Guest Reviews

6
Based on 517 reviews
Cleanliness: 4.08
Service: 7.55
Location: 8.09
Room Quality: 5.54
Amenities: 5.07
Value for Money: 6.53
Food and Beverage: 5.08
Overall Experience: 6.05
M
Melinda • couple • us
6
ok for the price
Pros:

the price was great but it was missing the comfortness

Cons:

comfortable bed and updated bathroom/shower

2026-10-31 • via Nuitee
J
Jeandalise • couple • us
10
One of my option to stay in Massachusetts
Pros:

Very clean, accessible, very friendly staff

Cons:

Very comfortable and clean

2026-10-30 • via Nuitee
M
Michael • solo_traveller • us
10
2026-10-26 • via Nuitee
L
LAURA • extended_group • es
2
.
Pros:

Staff nice

Cons:

Old, the smell, dirty

2026-10-26 • via Nuitee
M
Michael • solo_traveller • us
10
2026-10-26 • via Nuitee
R
Raymond • couple • us
3
2026-10-23 • via Nuitee
S
Steven • family_with_children • us
10
2026-10-21 • via Nuitee
M
Marie • solo_traveller • us
3
Cons:

Dead bed bugs all over the place dirty tub filthy fridge Honestly the room wasn't clean. The sheets were clean

2026-10-21 • via Nuitee
R
Ronald • extended_group • de
8
Für einen Kurzaufenthalt ok
Pros:

Ordentliche Betten, etwas abgewohnt

Cons:

Minimales Frühstücksangebot mit Kaffee, süßen Muffins, etwas Musli …

2026-10-20 • via Nuitee
A
Amanda • family_with_children • us
1
Pros:

Nothing

Cons:

The rooms were absolutely filthy filled with mold and dirt they were the dirtiest rooms I have seen. We walked in to dirty bed sheets very rude front desk

2026-10-20 • via Nuitee
T
Timothy • family_with_children • ca
8
2026-10-20 • via Nuitee
G
Griffiths • couple • us
6
Cons:

The manager was rude and didn’t seem like knew what she was doing

2026-10-20 • via Nuitee
R
rafig • family_with_children • az
10
2026-10-17 • via Nuitee
R
Richard • solo_traveller • us
9
Enjoyed my calming time here.
Pros:

I stayed in a top floor, corner room. It was very calming. The bed was very comfortable. A working shower and tub was a must, to relax in.

Cons:

There were stink bugs between the screen and window, so I couldn't open window for fresh air. The sink disposal clogged because it was rusted.

2026-10-17 • via Nuitee
G
Griffiths • couple • us
10
2026-10-16 • via Nuitee
P
Pagan • solo_traveller • us
4
2026-10-15 • via Nuitee
R
Railan • couple • us
10
2026-10-15 • via Nuitee
R
Railan • couple • us
10
2026-10-15 • via Nuitee
R
Richard • solo_traveller • us
6
Reasonable stay.
Pros:

Bed was very comfortable.

Cons:

Some areas needed repair.

2026-10-14 • via Nuitee
E
Elzbieta • couple • us
8
2026-10-11 • via Nuitee