Best Western Plus Carriage Inn

Hotels
•
Best Western Plus
8.2 (1735 reviews)
5525 Sepulveda Boulevard , Sherman Oaks , us

listing image 1
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Children allowed
Pets allowed

Facilities

Free beach shuttle
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Clean and comfortable
Helpful staff
Cons:
Noisy from traffic
Hidden fees for amenities

Categories

Cleanliness
8.16
Many reviews mentioned cleanliness positively, but issues like filthy carpet and noise potentially lowered the perception.
Service
8.63
Service was highlighted as helpful and prompt in multiple reviews.
Location
8.67
Convenient location was appreciated, although traffic noise was a concern.
Room Quality
8.12
Rooms were generally described as nice and clean, but issues like no microwave and a smelly water detracted from quality.
Amenities
7.65
Some guests expressed disappointment regarding missing microwaves and poor pool conditions.
Value for Money
8.11
Value was considered decent for the amenities provided, though some fees were unexpected.
Food and Beverage
7.66
Breakfast availability was misleading, affecting the overall rating for food services.
Overall Experience
8.63
Despite some negative aspects, many guests enjoyed their stay and would consider returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 22:28

Property Description

Modern Amenities and Features

The Best Western Plus Carriage Inn in Sherman Oaks, California, offers a range of modern amenities for a comfortable stay. From a well-equipped fitness center to a refreshing outdoor swimming pool, guests can relax and unwind during their visit.

Convenient Location

Situated just minutes away from popular attractions like Universal Studios and beautiful beaches, this hotel provides easy access to the best of Sherman Oaks. With discount theme park ticket sales available on-site, guests can make the most of their trip without any hassle.

Pet-Friendly and Nearby Attractions

Not only does the Best Western Plus Carriage Inn welcome pets, but it is also conveniently located near Hollywood, the Getty Center, and Six Flags Magic Mountain amusement park. Explore the vibrant surroundings and make unforgettable memories during your stay.

Book your stay at the Best Western Plus Carriage Inn now and experience comfort, convenience, and great hospitality!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please be advised that the parking lot will be undergoing renovations from August 21st to August 23rd. During this period, off-site parking options will be made available for your convenience.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BUR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 12 per day.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.2
Based on 1735 reviews
Cleanliness: 8.16
Service: 8.63
Location: 8.67
Room Quality: 8.12
Amenities: 7.65
Value for Money: 8.11
Food and Beverage: 7.66
Overall Experience: 8.63
J
Jansen • solo_traveller • us
9
Pros:

Dalton was amazing and very professional.

Cons:

The bed was a little too hard.

2026-04-18 • via Nuitee
P
Penelope • couple • us
8
2026-04-16 • via Nuitee
R
Riahi • solo_traveller • us
6
the staff was good, I liked the coffee maker at the reception, noises from street was not good
Cons:

noises from the street and have to pay for every use of microwave of $5 which I did not use but need it.

2026-04-15 • via Nuitee
O
Olga • couple • cy
8
2026-04-10 • via Nuitee
M
Maira • couple • us
8
Short and sweet!
Pros:

Price

2026-04-08 • via Nuitee
K
Karla • family_with_children • us
10
Excellent
Pros:

Clean rooms

Cons:

Nothing, everything was good

2026-04-03 • via Nuitee
C
Charmaine0312 • solo_traveller • us
8
2026-04-02 • via Nuitee
A
Aleksandr • couple • us
7
Stay was good. Thanks a lot for Antonio.
Cons:

My computer was stolen (or I couldn't find it in the room despite I ordered NO SERVICE status), I left without computer. Two receptionists (Katya one of them) couldn't find it, then, in 2 days came Antonio, found it, sent it to me with FedEx and now I got it in San Francisco. I am happy.

2026-04-02 • via Nuitee
S
Sanchez • couple • us
10
Very relaxing.
Pros:

Very clean and quiet

Cons:

Nothing bad to say

2026-03-29 • via Nuitee
G
Gottem • family_with_children • us
10
Pros:

Clean place, nice staff

2026-03-29 • via Nuitee
W
Wendy • family_with_children • us
10
2026-03-28 • via Nuitee
L
Lisa • family_with_children • us
10
2026-03-27 • via Nuitee
H
Hanna • family_with_children • us
9
2026-03-26 • via Nuitee
C
Chandrasekharan • solo_traveller • us
7
Cons:

Freeway noise and noisy neighbors heard through connected door

2026-03-26 • via Nuitee
V
Vicky • solo_traveller • us
9
PEACEFULLY AND CLEAN
Pros:

ROOM WAS VERY CLEAN AND CONFORTABLE, BATHROOM CLEAN AND FRESH . COFEE MAKER AND BED . PARKING WAS REALLY GOOD . CLOSE TO MY ROOM, AND A LOT OF SPACE FOR EVERYONES CAR.

Cons:

MORE SPECIAL DISCOUNT IF I DECIDE TO STAY MORE DAYS. I WAS FOR 2 NIGHTS BUT HAVE TO STAY 3 MORE NIGHTS IT WAS EXPENSIVE .

2026-03-26 • via Nuitee
B
Bruce • solo_traveller • us
10
Staff were efficient and thr room was clean and comfortable
2026-03-23 • via Nuitee
S
Steven • extended_group • gb
9
Good stay, enjoyed it, would stay again when in the area
Pros:

I realised what was meant by "Carriage" Inn on arrival, on a very busy road on both sides, car parking in the middle and rooms only on 2 floors but cleverly laid out and planned, lots of greenery and plants around, rooms very nice indeed, our bathroom had been clearly updated, plenty of room, 2 queen beds, loved it and wasn't expecting it to be as good as it was

Cons:

Nothing really, it was much better than I was expecting.

2026-03-22 • via Nuitee
J
John • solo_traveller • us
10
2026-03-22 • via Nuitee
I
Indrajit • family_with_children • us
10
2026-03-22 • via Nuitee
S
Shanice • couple • us
10
2026-03-21 • via Nuitee