Best Western Plus Carriage Inn

Hotels
•
Best Western Plus
8.2 (1878 reviews)
5525 Sepulveda Boulevard , Sherman Oaks , us
+1 818-787-2300

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean and comfortable
Helpful staff
Cons:
Noisy from traffic
Hidden fees for amenities

Categories

Cleanliness
8.16
Many reviews mentioned cleanliness positively, but issues like filthy carpet and noise potentially lowered the perception.
Service
8.63
Service was highlighted as helpful and prompt in multiple reviews.
Location
8.67
Convenient location was appreciated, although traffic noise was a concern.
Room Quality
8.12
Rooms were generally described as nice and clean, but issues like no microwave and a smelly water detracted from quality.
Amenities
7.65
Some guests expressed disappointment regarding missing microwaves and poor pool conditions.
Value for Money
8.11
Value was considered decent for the amenities provided, though some fees were unexpected.
Food and Beverage
7.66
Breakfast availability was misleading, affecting the overall rating for food services.
Overall Experience
8.63
Despite some negative aspects, many guests enjoyed their stay and would consider returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 22:28

Property Description

Modern Amenities and Features

The Best Western Plus Carriage Inn in Sherman Oaks, California, offers a range of modern amenities for a comfortable stay. From a well-equipped fitness center to a refreshing outdoor swimming pool, guests can relax and unwind during their visit.

Convenient Location

Situated just minutes away from popular attractions like Universal Studios and beautiful beaches, this hotel provides easy access to the best of Sherman Oaks. With discount theme park ticket sales available on-site, guests can make the most of their trip without any hassle.

Pet-Friendly and Nearby Attractions

Not only does the Best Western Plus Carriage Inn welcome pets, but it is also conveniently located near Hollywood, the Getty Center, and Six Flags Magic Mountain amusement park. Explore the vibrant surroundings and make unforgettable memories during your stay.

Book your stay at the Best Western Plus Carriage Inn now and experience comfort, convenience, and great hospitality!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please be advised that the parking lot will be undergoing renovations from August 21st to August 23rd. During this period, off-site parking options will be made available for your convenience.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BUR

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.2
Based on 1878 reviews
Cleanliness: 8.16
Service: 8.63
Location: 8.67
Room Quality: 8.12
Amenities: 7.65
Value for Money: 8.11
Food and Beverage: 7.66
Overall Experience: 8.63
W
William • couple • us
7
Convenient location, comfortable bed
Pros:

Good location close to freeway

Cons:

That wasn’t an issue

2026-07-25 • via Nuitee
M
Maria • couple • us
9
2026-07-23 • via Nuitee
V
Viktor G • family_with_children • ca
6
Noisy, not cheap, not very good
Pros:

Staff tried helping their best to resolve the issues.

Cons:

Location - close to two noisy streets and it is hard to sleep well when the AC works noisy , if window is opened it is just impossible to sleep because of the cars noise from the two big streets. Windows block just some of the noise - maybe 30-40%.
Terrible small of some cleaning chemical in the room, I tried to get fresh air by opening a window and waited for an hr - did not help, so I had to ask for another room. That room faced one of those big roads with constant noise. So I had to request for another room.
No breakfast. Paid parking.....No the nicest neighborhood....

2026-07-22 • via Nuitee
A
Antoine • solo_traveller • fr
4
2026-07-20 • via Nuitee
Y
Yulia Haza • solo_traveller • us
9
2026-07-18 • via Nuitee
A
Alejandra • couple • us
10
2026-07-18 • via Nuitee
A
Alicia • couple • us
10
2026-07-16 • via Nuitee
A
Alicia • couple • us
10
2026-07-16 • via Nuitee
R
Rubén • extended_group • us
10
Cómodo y buena hubicacion
Pros:

Todo muy limpio y amplio

Cons:

Todo me gustó

2026-07-16 • via Nuitee
J
Joris • couple • fr
1
Bruyant, impossible de dormir, fuyez !
Pros:

Chambre récemment rénovée mais…

Cons:

LE BRUIT EST INSUPPORTABLE. Le MOTEL (car ce n’est pas un hôtel attention) est situé à côté de l’autoroute et les chambres ne sont absolument pas isolées. On voit le jour à travers la porte et les fenêtres semblent être en plastiques ! Même la Clim est mal installée.

Nous avons changé 3 fois de chambre avant de simplement fuirent tellement ils étaient impossible de dormir avec le flux continu de voitures qui passent juste sous nos fenêtres. Fuyez !

2026-07-16 • via Nuitee
A
Alicia • couple • us
10
2026-07-16 • via Nuitee
R
Rebecca • solo_traveller • gb
8
2026-07-11 • via Nuitee
A
Alisa • couple • ua
10
2026-07-08 • via Nuitee
N
Nataliya • solo_traveller • us
7
Pros:

Very clean rooms. Overall, it was comfortable, but there was loud street noise and paid parking.

2026-07-08 • via Nuitee
A
Alisa • couple • ua
10
Very clean and comfortable place to stay
2026-07-08 • via Nuitee
D
Daniel • solo_traveller • us
10
2026-07-07 • via Nuitee
C
Csengeri • couple • hu
10
2026-07-06 • via Nuitee
E
Eric • couple • us
8
2026-07-06 • via Nuitee
J
Jessie • extended_group • us
8
Seamless!
Pros:

Friendly staff, clean, and good location!

Cons:

Carpet has a bit of funky smell.

2026-07-06 • via Nuitee
T
Tealane • couple • us
10
Always a great experience!! Friendly professional and safe !
Pros:

Very clean and stress free experience. Recommend to everyone. Rooms very clean and deposits can be paid with cash very low deposit amount.

2026-07-06 • via Nuitee