Best Western Plus Carriage Inn

Hotels
•
Best Western Plus
8.2 (1735 reviews)
5525 Sepulveda Boulevard , Sherman Oaks , us

listing image 1
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Children allowed
Pets allowed

Facilities

Free beach shuttle
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Clean and comfortable
Helpful staff
Cons:
Noisy from traffic
Hidden fees for amenities

Categories

Cleanliness
8.16
Many reviews mentioned cleanliness positively, but issues like filthy carpet and noise potentially lowered the perception.
Service
8.63
Service was highlighted as helpful and prompt in multiple reviews.
Location
8.67
Convenient location was appreciated, although traffic noise was a concern.
Room Quality
8.12
Rooms were generally described as nice and clean, but issues like no microwave and a smelly water detracted from quality.
Amenities
7.65
Some guests expressed disappointment regarding missing microwaves and poor pool conditions.
Value for Money
8.11
Value was considered decent for the amenities provided, though some fees were unexpected.
Food and Beverage
7.66
Breakfast availability was misleading, affecting the overall rating for food services.
Overall Experience
8.63
Despite some negative aspects, many guests enjoyed their stay and would consider returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 22:28

Property Description

Modern Amenities and Features

The Best Western Plus Carriage Inn in Sherman Oaks, California, offers a range of modern amenities for a comfortable stay. From a well-equipped fitness center to a refreshing outdoor swimming pool, guests can relax and unwind during their visit.

Convenient Location

Situated just minutes away from popular attractions like Universal Studios and beautiful beaches, this hotel provides easy access to the best of Sherman Oaks. With discount theme park ticket sales available on-site, guests can make the most of their trip without any hassle.

Pet-Friendly and Nearby Attractions

Not only does the Best Western Plus Carriage Inn welcome pets, but it is also conveniently located near Hollywood, the Getty Center, and Six Flags Magic Mountain amusement park. Explore the vibrant surroundings and make unforgettable memories during your stay.

Book your stay at the Best Western Plus Carriage Inn now and experience comfort, convenience, and great hospitality!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please be advised that the parking lot will be undergoing renovations from August 21st to August 23rd. During this period, off-site parking options will be made available for your convenience.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BUR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 12 per day.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.2
Based on 1735 reviews
Cleanliness: 8.16
Service: 8.63
Location: 8.67
Room Quality: 8.12
Amenities: 7.65
Value for Money: 8.11
Food and Beverage: 7.66
Overall Experience: 8.63
B
Brian • couple • us
8
2026-03-06 • via Nuitee
M
Maged • family_with_children • eg
9
Pros:

Attending wedding

2026-03-05 • via Nuitee
I
ivan • family_with_children • us
10
2026-03-04 • via Nuitee
M
Michał • family_with_children • pl
9
2026-03-03 • via Nuitee
Z
Zane • solo_traveller • us
1
NEVER AGAIN.
Pros:

It didn't smell bad and I didn't see any bugs.

Cons:

First of all, overcharged me with several frivolous nondisclosed add-ons. Secondly, someone broke in my room in the middle of the night and stole items from me. Not only this but whoever broke in thought it would be funny to cut off some of my hair when I was sleeping. There is literally a camera directly outside of the room I stayed in so I thought that I could at least call the front desk and have them check the camera. The front desk said they would check the camera and never heard anything whatsoever. How is it possible for someone to steal something directly from someone and cut some of their f****** hair off while they're sleeping and not see anything on camera?! Or was it someone they knew so they didn't want to say anything? Shady, dirty, overpriced. Also, my shower had nothing but ice cold water and none of it would come out of the shower, only the bottom part of the tub so on top of ALL this I couldn't even take a shower! Unacceptable. DO NOT RENT HERE!

2026-03-03 • via Nuitee
A
Alfred • family_with_children • us
10
Pros:

clean and comfortable

2026-03-02 • via Nuitee
J
Julio • couple • us
10
Pros:

Property is nice and clean rooms are nice for the price you can’t beat it and the dennys down stairs is so convenient

2026-03-02 • via Nuitee
B
Brian • couple • us
8
2026-03-01 • via Nuitee
J
Jacquelinne • family_with_children • us
8
2026-02-28 • via Nuitee
真美 • solo_traveller • jp
7
2026-02-28 • via Nuitee
A
Angelica • couple • us
10
2026-02-27 • via Nuitee
C
Chris • family_with_children • us
8
Pros:

room and grounds were clean and everything was in good working order. friendly staff.

Cons:

near busy intersection and windows / door didn't block much outside noise. had to pay extra for parking. fridge but no microwave in room.

2026-02-27 • via Nuitee
M
Manuel • couple • us
5
2026-02-25 • via Nuitee
J
John • family_with_children • us
10
Pros:

Very clean and comfortable room. Had a refrigerator and coffee maker. Very comfortable bed with plenty of pillows. They accommodated my need to extend my stay for a couple hours after checkout. The only issue was the ice machine was down by our room but they had two other ice machines.

2026-02-25 • via Nuitee
S
Sarah • family_with_children • us
8
Pros:

The hot water was amazing. I was able to take a relaxing bath. The bed was very comfortable.

Cons:

The bathroom door is too close to the toilet so to shut it was annoying.

2026-02-23 • via Nuitee
M
Melanie • family_with_children • us
9
It was a comfortable stay, close to the event I attended & accessible to stores we shop frequently.
Pros:

Convenient

Cons:

Microwave in the room

2026-02-23 • via Nuitee
D
Delmi • solo_traveller • us
10
2026-02-23 • via Nuitee
R
Ricardo • family_with_children • mx
9
Pros:

Ubicación

Cons:

Todo bien

2026-02-14 • via Nuitee
A
Anthony • couple • us
10
Pros:

Good price

Cons:

Nothing

2026-02-14 • via Nuitee
R
Rena • couple • us
9
Efficient!
Pros:

Near my kids

Cons:

Motel feel

2026-02-13 • via Nuitee