Best Western Ville-Marie Montreal Hotel & Suites

Hotels
•
Best Western
8.2 (1644 reviews)
3407 rue Peel , Montréal , ca

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Overpriced for quality

Categories

Cleanliness
7.16
Some reviews mentioned cleanliness issues, including a mouse in the room and stained sheets.
Service
9.63
Multiple mentions of friendly and accommodating staff throughout the reviews.
Location
9.67
Consistently praised for its convenient and perfect location.
Room Quality
7.62
Some rooms are described as old, with issues like soft beds and decor.
Amenities
7.65
Amenities noted include some lack of additional items like complimentary breakfast.
Value for Money
8.11
Some guests felt it was overpriced for the quality offered.
Food and Beverage
6.66
Mixed feedback on food quality with specific mentions of the breakfast not being good.
Overall Experience
9.13
Generally good experiences were reported, despite certain issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:53

Property Description

Convenient Location near Mount Royal Park
Located just steps away from Mount Royal Park, Best Western Ville-Marie Hotel & Suites offers easy access to downtown Montreal attractions.

Modern Amenities for Comfort
Each room is equipped with a flat-screen cable TV, refrigerator, and coffee machine. Guests can also enjoy free in-room WiFi.

Dining Options and Tour Desk
Guests have the choice of casual dining at Cafe Castel or gourmet meals at restaurant Castel. Additionally, the hotel features a business centre, fitness centre, and a sightseeing tour desk.

Book your stay at Best Western Ville-Marie Hotel & Suites for a memorable Montreal experience!

Important information:

Please note that the same card that is used upon reservation must be presented at the front desk upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YUL

Property Policies

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs CAD 37 per day.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for CAD 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 1644 reviews
Cleanliness: 7.16
Service: 9.63
Location: 9.67
Room Quality: 7.62
Amenities: 7.65
Value for Money: 8.11
Food and Beverage: 6.66
Overall Experience: 9.13
C
Christel • couple • be
8
2026-03-13 • via Nuitee
B
Bolger • family_with_children • ca
10
2026-03-13 • via Nuitee
L
Laura • couple • ca
10
2026-03-12 • via Nuitee
D
Donna • couple • ca
10
View was awesome
Pros:

Online

2026-03-12 • via Nuitee
D
David • couple • ca
10
Everything we needed was very close to the hotel.
Pros:

Great location for us.

Cons:

Some utility noise for much of our stay.

2026-03-12 • via Nuitee
L
Leslie • solo_traveller • ca
10
2026-03-11 • via Nuitee
T
Terri • family_with_children • ca
5
2026-03-11 • via Nuitee
I
Ismaine • solo_traveller • us
9
Pros:

L'équipe vraiment sympa, l'emplacement et la propreté des lieux

2026-03-09 • via Nuitee
N
Nicolette • couple • ca
10
2026-03-08 • via Nuitee
Z
zeynep • family_with_children • tr
9
2026-03-07 • via Nuitee
D
David • couple • ca
7
2026-03-07 • via Nuitee
J
Julia • couple • ca
10
2026-03-06 • via Nuitee
D
Dina • solo_traveller • qa
9
In the heart of the city, friendly staff good value for the money spent
Pros:

Perfect location and the supervisor Mr. Peter was friendly and cooperative in all means. I would comeback to stay at this hotel in future

Cons:

The towels smell

2026-03-04 • via Nuitee
J
James • solo_traveller • fr
7
Pros:

L’emplacement

Cons:

La chaleur dans la chambre. Et pas moyen d’ouvrir une fenêtre.

2026-03-04 • via Nuitee
S
Sarabjot • couple • ca
7
Overall good experience !
Pros:

Clean & professional service

Cons:

Hair dryer was not working

2026-03-04 • via Nuitee
B
Baizabal • family_with_children • ca
7
Pros:

I love the staff and the localization

Cons:

It was cold in the room and the bathroom wasn't very clean.

2026-03-03 • via Nuitee
M
Manon • couple • ca
8
2026-03-02 • via Nuitee
L
Lebrun • family_with_children • ca
7
Pros:

L'accueil, chambre très propre

Cons:

Il faisait froid. Le chauffage ne marche presque pas.
Pas de Micro onde

2026-03-01 • via Nuitee
D
Daniel • couple • gb
7
Clean and comfortable stay but lots of teenagers booked in on weekends to drink in rooms with friends. Had to ring to re
Pros:

Clean and comfortable.

Cons:

Noisey groups of teenagers staying

2026-03-01 • via Nuitee
N
Nadalie • couple • ca
8
2026-03-01 • via Nuitee