Best Western Ville-Marie Montreal Hotel & Suites

Hotels
Best Western
8.2 (1699 reviews)
3407 rue Peel , Montréal , ca

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Overpriced for quality

Categories

Cleanliness
7.16
Some reviews mentioned cleanliness issues, including a mouse in the room and stained sheets.
Service
9.63
Multiple mentions of friendly and accommodating staff throughout the reviews.
Location
9.67
Consistently praised for its convenient and perfect location.
Room Quality
7.62
Some rooms are described as old, with issues like soft beds and decor.
Amenities
7.65
Amenities noted include some lack of additional items like complimentary breakfast.
Value for Money
8.11
Some guests felt it was overpriced for the quality offered.
Food and Beverage
6.66
Mixed feedback on food quality with specific mentions of the breakfast not being good.
Overall Experience
9.13
Generally good experiences were reported, despite certain issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:53

Property Description

Convenient Location near Mount Royal Park
Located just steps away from Mount Royal Park, Best Western Ville-Marie Hotel & Suites offers easy access to downtown Montreal attractions.

Modern Amenities for Comfort
Each room is equipped with a flat-screen cable TV, refrigerator, and coffee machine. Guests can also enjoy free in-room WiFi.

Dining Options and Tour Desk
Guests have the choice of casual dining at Cafe Castel or gourmet meals at restaurant Castel. Additionally, the hotel features a business centre, fitness centre, and a sightseeing tour desk.

Book your stay at Best Western Ville-Marie Hotel & Suites for a memorable Montreal experience!

Important information:

Please note that the same card that is used upon reservation must be presented at the front desk upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YUL

Property Policies

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs CAD 37 per day.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for CAD 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 1699 reviews
Cleanliness: 7.16
Service: 9.63
Location: 9.67
Room Quality: 7.62
Amenities: 7.65
Value for Money: 8.11
Food and Beverage: 6.66
Overall Experience: 9.13
G
Geneviève couple ca
9
Pros:

Stationnement juste en face, avoir accès à de la restauration à proximité ( juste en face). Et assez proche de l’hôpital Jean Talon

2026-04-11 via Nuitee
N
Nadia couple ca
8
Très bon séjour à refaire!
Pros:

Personnel courtois et bel emplacement pour notre visite centre ville !

Cons:

Le manqué d’un dejeuner régulier car le café n’offre pas un dejeuner complet avec service aux tables !

2026-04-11 via Nuitee
M
Maxime solo_traveller ca
8
2026-04-11 via Nuitee
S
Samuel solo_traveller ca
6
Pros:

The location

Cons:

No microwave like nowhere at all not even one for rent.

I tried to stay one more day and it seemed to be a big problem never got an answer on this platform ..

2026-04-10 via Nuitee
M
Mai solo_traveller pf
9
Super rapport qualité prix pour résider dans le centre ville.
Pros:

Accueil chaleureux. Super services, j’ai pu laisser ma valise avant de prendre la chambre et profiter de la ville avant mon Check in.
L’emplacement de l’hôtel est très central (magasins, cinémas, restaurants) exactement ce qu’il me fallait.
Les équipements sont biens et propres.

Cons:

Les couloirs ne sont pas très bien isolés, certains passages sont un peu bruyants. Cela est resté ponctuel et ne m’a pas empêché de dormir.

2026-04-09 via Nuitee
O
Ouiame couple ma
10
2026-04-09 via Nuitee
K
Kyle couple ca
2
2026-04-08 via Nuitee
E
Elisa family_with_children ca
9
Pros:

la grandeur de la chambre et l'emplacement de l'hôtel.

Cons:

a notre arriver le stationnement étais plein nous avons dû nous stationner a l'hôtel voisin ce qui n'est pas tant négatif car il était moins dispendieux mais c'est la seule chose de négative que j'ai trouver.

2026-04-07 via Nuitee
J
Jonathan couple ca
8
Nous avons eu un beau séjour, cela a répondu à nos attentes.
Pros:

Très bel emplacement dans le centre-ville. Plusieurs restaurants et bars autour. Hôtel propre et accessible.

Cons:

Mauvaise indication pour le stationnement de l'hôtel, nous avons stationné dans le stationnement de McGill mais difficile d'y avoir accès le lendemain alors que l'université était fermée.

2026-04-07 via Nuitee
S
Suzanne couple ca
8
We will stay again for sure whenever we are in Montreal.
Pros:

Very good location. Walkable distance to museums, shops and good restaurants. The staff was very nice and helpful. Clean and modernized.

Cons:

All good.

2026-04-07 via Nuitee
P
Patricia solo_traveller ca
7
2026-04-07 via Nuitee
J
Jean couple ca
8
2026-04-06 via Nuitee
F
Felicitas solo_traveller at
8
Nahe zur Uni und zu Erholungsgebiet
Pros:

gute Lage zum Bahnhof und innerhalb der Stadt, relativ ruhig, ich hatte kein Frühstück mit dabei, aber der Unisupermarkt ist gleich um die Ecke

Cons:

Fenster habe ich nicht aufschieben können, obwohl es anscheinend möglich hätte sein sollen, schnell stickig im Zimmer, weil mit Klimaanlage konnte ich nicht schlafen

2026-04-06 via Nuitee
C
Charette solo_traveller ca
9
2026-04-05 via Nuitee
M
Marie-Josée solo_traveller ca
9
Pros:

Emplacement

2026-04-05 via Nuitee
Éric couple ca
7
2026-04-04 via Nuitee
Z
zeynep family_with_children tr
9
2026-04-03 via Nuitee
D
David couple ca
9
2026-04-02 via Nuitee
R
Robert couple ca
9
great time.
Pros:

Everything. We liked that the hotel did not go in for useless frills, just what was needed.

Cons:

nothing.

2026-04-02 via Nuitee
G
Gene family_with_children ca
8
2026-03-31 via Nuitee