Comfort Inn & Suites At Copeland Tower

Hotels
Comfort
8.7 (677 reviews)
2601 Severn Avenue, Building A , Metairie , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Excellent breakfast
Cons:
Inconsistent cleanliness
Small bathrooms
Old amenities

Categories

Cleanliness
7.91
Some reviews indicate issues with cleanliness, such as reports of filthy rooms.
Service
9.38
Staff were frequently noted as friendly and helpful.
Location
9.42
Multiple reviews praised the prime location of the hotel.
Room Quality
8.37
Generally positive comments about room quality, although some mentioned discomfort.
Amenities
8.4
Most amenities were good, but some mentions of old air conditioning and a lack of comfortable seating.
Value for Money
8.36
Value perception was generally positive; however, some guests felt the size of the rooms and other factors affected this.
Food and Beverage
8.91
Breakfast was mentioned positively in many reviews, although one review noted some hot items were cold.
Overall Experience
8.88
Overall satisfaction noted by many guests, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:30

Property Description

Luxurious Accommodations
Indulge in comfort at Comfort Inn & Suites At Copeland Tower, boasting modern rooms with flat-screen TVs, coffee machines, and kitchenettes in select suites.

Convenient Amenities
Stay connected with free WiFi, keep up with your fitness routine at the on-site gym, and take advantage of services like dry cleaning and laundry during your stay.

Ideal Location
Perfectly situated just 10 km from the French Quarter and popular attractions, with free parking available, making it a prime choice for your next New Orleans getaway.

Book now to experience the perfect blend of convenience and luxury at Comfort Inn & Suites At Copeland Tower.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. Guests must be 21 years old or older to check in. Cash payments are not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 677 reviews
Cleanliness: 7.91
Service: 9.38
Location: 9.42
Room Quality: 8.37
Amenities: 8.4
Value for Money: 8.36
Food and Beverage: 8.91
Overall Experience: 8.88
T
Tanya family_with_children us
8
2026-04-18 via Nuitee
C
Ciara couple us
10
2026-04-13 via Nuitee
T
Thomas couple us
10
This was the best accommodations I ever had! Bed super comfy Shower very clean staff super nice
Pros:

I really loved the walk in shower the staff was super accommodating and very nice most of all the super great breakfast .. 5 stars!!!!!

Cons:

I could not find anything I did not like .. can’t wait to book again

2026-04-10 via Nuitee
A
Allison couple us
10
2026-04-05 via Nuitee
A
Andrew solo_traveller us
6
Decent place near the city with good staff.
Pros:

Bed was comfortable and the property was quiet. Good location near the city.

Cons:

Seemed a bit outdated and the carpet in my room was stained. The AC didn’t cool very well and the room smelled musty.

2026-04-01 via Nuitee
K
Kristi solo_traveller us
10
Pros:

Very clean and nice. Good breakfast. Friendly staff.

Cons:

N/A

2026-03-30 via Nuitee
A
Amber family_with_children us
8
2026-03-30 via Nuitee
S
Sheri couple us
10
2026-03-29 via Nuitee
P
Pablo family_with_children us
7
Pros:

Courteous staff, clean rooms

Cons:

Everything needs to be updated, not great value for the money

2026-03-29 via Nuitee
A
Amy couple us
10
2026-03-29 via Nuitee
A
Amy couple us
10
Nice quiet comfortable stay
Pros:

Conveniently located to everything

Cons:

Was good with everything

2026-03-29 via Nuitee
N
Nick family_with_children us
8
2026-03-28 via Nuitee
E
Elaine family_with_children ca
4
2026-03-27 via Nuitee
L
Lance extended_group us
9
Great experience
Pros:

Was pulling a trailer with my quad cab pick up so was very long, They had event parking that they let me park my rig in. Much apprecated.

Cons:

Toilet was loose

2026-03-27 via Nuitee
G
Glenda couple us
10
Pros:

Very clean, exceptional staff, breakfast was very good

2026-03-25 via Nuitee
C
Christine couple us
7
Pros:

Staff, location

Cons:

Room size, breakfast on some days

2026-03-23 via Nuitee
E
Elise couple us
8
Pros:

Everything was nice and clean.

Cons:

The parking garage

2026-03-16 via Nuitee
H
Helena extended_group us
10
Loved it!!
Pros:

It's close enough to NOLA and all of the important attractions, but the area is still safe and quiet. Rooms were extremely clean and comfortable and staff responded to needs in a very timely manner.

Cons:

For four college kids on a tight budget, we made it work, but it was still a little pricey. Honestly, though, it was worth it for the quality rooms and the nice quiet location.

2026-03-13 via Nuitee
R
Roger family_with_children us
10
Pros:

“Great experience! Clean rooms, friendly staff, and a very comfortable environment. I truly enjoyed my stay and would gladly come back.”

Cons:

N/A

2026-03-12 via Nuitee
E
Earnestine couple us
8
2026-03-09 via Nuitee