Hotel Indigo New Orleans French Quarter by IHG

Hotels
•
IHG
8.6 (519 reviews)
705 Common Street, New Orleans, Louisiana, 70130 , New Orleans , US
1-504-595-5605

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Pets allowed

Facilities

Fitness facilities
Health or beauty spa nearby
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Elevator
Fitness facilities
ATM/banking
Conference space
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean facilities
Comfortable rooms
Good value
Cons:
Issues with heating
Limited housekeeping
Parking fees

Categories

Cleanliness
8.21
The facility was noted as clean, but issues were raised regarding housekeeping services during a long stay.
Service
8.98
Staff were described as friendly and accommodating overall, though there were some concerns about follow-up service.
Location
9.22
The location was frequently praised for being close to attractions, providing great convenience.
Room Quality
8.37
Rooms were generally comfortable, but some had issues such as heating and small bathrooms.
Amenities
8.5
Modern amenities were appreciated, but some guests faced limitations like breakfast quality and availability.
Value for Money
8.56
Guests felt the price was fair given the quality, though the parking fee was a notable concern.
Food and Beverage
8.21
Breakfast options were limited to a menu format, but the food quality was reported as good.
Overall Experience
8.78
Overall, guests enjoyed their stay, appreciating location and service, despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:36

Property Description

Discover comfort and convenience at Hotel Indigo New Orleans French Quarter, where vibrant culture meets modern amenities.

Invigorating Recreation
Take advantage of our state-of-the-art fitness center, perfect for keeping active during your stay. Enjoy complimentary wireless internet throughout the property, ensuring you stay connected and ready for anything.

Delicious Dining Options
Savor culinary delights at our on-site restaurant, Common Interest, or grab a quick snack at our cozy café. Don’t miss our Cooked-to-order breakfast, available on weekdays and weekends for a perfect start to your day.

Versatile Event Space
With nearly 3,000 square feet of flexible meeting and event space, including four well-equipped conference rooms, we provide the perfect setting for both business meetings and special celebrations.

Located steps from iconic attractions like Bourbon Street and Canal Street, your unforgettable New Orleans experience awaits. Book your stay now!

Important information:

  • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pets allowed

  • General

    Professional property host/manager

  • Pets

    Service animals are allowed

Location

Guest Reviews

8.6
Based on 519 reviews
Cleanliness: 8.21
Service: 8.98
Location: 9.22
Room Quality: 8.37
Amenities: 8.5
Value for Money: 8.56
Food and Beverage: 8.21
Overall Experience: 8.78
L
Lora • solo_traveller • us
9
This was a great value stay!
Pros:

Room was clean, staff was incredibly friendly, location was close to the action but quiet enough to not be loud or overwhelming. this was a great value

2026-04-16 • via Nuitee
L
Luis • couple • us
5
Some services are good, and others are not so.
Pros:

Location, location, location

Cons:

The housekeeping was unstable. When we got to the room late in the afternoon, several times the room wasn’t due. The valet parking service had good days and not-so-good others. The service in the cafeteria was excellent.

2026-04-11 • via Nuitee
J
Jason • family_with_children • us
10
Excellent!
Pros:

Convenient to Bourbon St.

2026-04-08 • via Nuitee
G
Giorgia • couple • it
8
Good stay
Pros:

Very central, close to the French quarter. Easy check in & check out.

Cons:

Not much everything was okay

2026-04-07 • via Nuitee
M
Mosharraf • couple • us
2
Not up to Booking.com standards.
Pros:

The hotel location was convenient for our itinerary.

Cons:

The staff was not welcoming and the restaurant served under cooked food. Nothing was attempted to make things right by the hotel management.

2026-03-31 • via Nuitee
A
Aaron • solo_traveller • us
10
2026-03-30 • via Nuitee
B
Brien • solo_traveller • us
9
2026-03-29 • via Nuitee
L
lok hin • solo_traveller • ca
10
2026-03-28 • via Nuitee
M
Michael • family_with_children • us
8
Pros:

Friendly staff, location and well appointed room.

Cons:

The thermostat did not work. We could turn the ac off or on but not control the temperature.

2026-03-27 • via Nuitee
L
Ladyce • family_with_children • us
10
Pros:

The staff was excellent

Cons:

No hot water

2026-03-25 • via Nuitee
M
Matthew • family_with_children • us
3
Pros:

nice hotel

Cons:

my bill was $268, but $314 was charged to my card

2026-03-23 • via Nuitee
B
Betty • couple • us
10
We love the location, we liked the friendly staff
Pros:

I liked the location

2026-03-22 • via Nuitee
R
Renato • extended_group • br
1
Disappointed
Pros:

the design

Cons:

I could have rated the hotel very highly, but one incident left me extremely disappointed.
I accidentally left my Invisalign aligners on the bathroom sink when I checked out, and I only realized this while I was in a taxi on my way to the airport.
I sent an email immediately notifying them of the situation and specifying exactly where I had left the item. Since I was still going to be in the United States for a few more days, I really needed the aligners to avoid disrupting my treatment.
However, I never received any response from them. I expected at least a reply from the hotel, not complete silence. The email was sent to both the front desk and Nikki Jackson.

2026-03-21 • via Nuitee
T
Tania • solo_traveller • es
7
2026-03-21 • via Nuitee
B
Brayden • couple • us
5
It was an average hotel. Probably wouldn’t stay again
Pros:

The location is great and it was clean. The staff was friendly

Cons:

We didn’t have hot water the last day of our stay. The restaurant seemed short staffed and the food was subpar.

2026-03-17 • via Nuitee
B
Branon • couple • us
9
Awesome, nice, helpful staff and close to Bourbon
Pros:

I liked the property and the late night staff was awesome, very knowledgeable and helpful. I would recommend this hotel if you want to be close to Bourbon

Cons:

Well I did find an under arm deodorant container that wasn’t ours.

2026-03-16 • via Nuitee
M
MICHELLE MARIA • solo_traveller • us
3
2026-03-13 • via Nuitee
C
Cecilia • family_with_children • us
8
2026-03-11 • via Nuitee
T
Torlyndra • couple • us
8
2026-03-05 • via Nuitee
B
Brittney • couple • us
1
Cons:

I booked through booking.com, I was suppose to pay at the property. The night before our trip the hotel charged my card 17 times. My card was locked so they canceled my reservation and gave up my room before 7am. When I woke up i called for an explanation and the lady was very rude and didn’t care. I called booking.com and they informed me that the hotel was never suppose to charge me in the first place, booking.com would have. Booking.com thankfully refunded me and gave me an additional $70 credit to find a new hotel.

2026-03-05 • via Nuitee