Best Western Charleston Inn

Hotels
•
Best Western
8.4 (1342 reviews)
1540 Savannah Highway , Charleston , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great staff
Comfortable rooms
Cons:
Cleanliness issues
Area safety concerns

Categories

Cleanliness
7.68
Mixed sentiments regarding room cleanliness; some reports of dirty beds.
Service
9.15
Staff was friendly and helpful, providing good service despite some comments on lack of local knowledge.
Location
8.19
Conveniently located near public transport with some complaints about area safety.
Room Quality
8.14
Rooms were comfortable, but there's mention of outdated decor.
Amenities
8.17
Amenities met expectations, with some features like breakfast being highlighted positively.
Value for Money
8.63
Guests generally felt it was worth the price despite some downsides.
Food and Beverage
8.68
Breakfast received positive notes, though it could be better.
Overall Experience
8.55
A good stay overall, but mixed feelings about cleanliness and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:12

Property Description

Luxurious Renovated Property
The newly renovated Best Western Charleston Inn is an ideal Charleston hotel.

Expansive Pool Deck and High-Speed Internet
Enjoy lounging around the largest pool deck in Charleston while staying connected with high-speed internet access.

Convenient Location and Nearby Dining Options
Situated just 4.8 km from Charleston's historic district, with easy access to Interstate 26 and Interstate 526. Don't forget to explore the nearby dining options like Bessinger's for some of the best barbecue in the area!

To experience luxury, convenience, and great dining during your Charleston stay, book your stay at Best Western Charleston Inn today!

Important information:

When traveling with pets, please note that an extra charge USD 30 per night applies.

When booking 4 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CHS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.4
Based on 1342 reviews
Cleanliness: 7.68
Service: 9.15
Location: 8.19
Room Quality: 8.14
Amenities: 8.17
Value for Money: 8.63
Food and Beverage: 8.68
Overall Experience: 8.55
B
Bobbie • family_with_children • us
4
Pros:

It was only 7 minutes to the VA hospital.

Cons:

The bathroom and bedroom was less than outdated, it was not cleaned well and looked like if they just knocked down a wall or two it would be similar to what I'd think was a prision cell. Although there were not many vwhicles in the lot, the attendant put me (A single female) in the way back, upstairs, in the middle. Not at all okay. This place is not well lit. No matter how much friendlier I got - the attendant appeared very much like a jerk who couldnt wait for me to get from in front of him. Mind you; I'm super tired, in pain, and really just needed to get into a hotel for my ergency MRI the next morning so I just stayed. The breakfast was beyond lacking and did not look appealing at all. I ended up having just a yogurt.
I have to say this hotel should not be charging more than $60/night. They get away with charging more because of its proximity only. Like I said, VA appointment was early in the morning so I felt it best not to drive 3 hours to get there when I'm already messed up.

2026-04-16 • via Nuitee
J
Jack • couple • us
9
2026-04-14 • via Nuitee
K
Kristine • solo_traveller • us
10
2026-04-13 • via Nuitee
P
Priscilla • family_with_children • us
7
2026-04-11 • via Nuitee
W
Wesley • family_with_children • us
4
Eh. It's not a bad price.
Pros:

The beds were comfortable and the location is good

Cons:

The front desk staff(6pm) was extremely rude. Also just fyi they don't take chime or any other type of prepaid card. The man that owns it also owns the property beside it and they also don't take chime.
There was mold/mildew on the bathtub and the water pressure was horrible. The outside wasn't the cleanest but the inside wasn't too terrible. It's very dated and could use some sprucing up.

2026-04-11 • via Nuitee
M
MARIA LUCIA • solo_traveller • br
8
Convenient
Pros:

The location and the staff kindness.

2026-04-10 • via Nuitee
A
Amany • solo_traveller • us
6
2026-04-09 • via Nuitee
C
Courtney • couple • us
8
Pros:

Very clean

2026-04-09 • via Nuitee
C
Carol • couple • us
8
Appreciated the room for disabled couple.
2026-04-09 • via Nuitee
L
LaQua • couple • us
10
Pros:

Staff was nice. It was comfortable & clean

Cons:

I loved it

2026-04-05 • via Nuitee
S
Smirnova • solo_traveller • us
1
Жахливо, мінус одна зірка саме той рейтинг на який заслуговує цей готель
Pros:

В готелі вказано розміщення з тваринами. Я маю кота, при бронюванні подала запит на нього. Це не просто моя улюблена тварина, це тварина емоційної підтримки, з усіма документами. В готелі мені повідомили, що не можуть мене розмістити з котом!!!! Тільки з собаками. Тобто готель розміщує тільки власників з собаками. Така відповідь менеджера!!! Мені довелося шукати інший готель о десятій годині вечора. Відношення не професійне і я б сказала досить дискримінаційне.

Cons:

Не розмістили з твариною емоційної підтримки. Повна відсутність діалогу.

2026-04-05 • via Nuitee
F
Frederic • family_with_children • us
6
2026-04-04 • via Nuitee
M
Michael • family_with_children • us
9
Pros:

Location was good. Good value.

Cons:

2nd floor ice machine was not working.

2026-04-01 • via Nuitee
K
Kristine • solo_traveller • us
10
Pros:

The staff was

2026-03-31 • via Nuitee
O
OLEKSANDR • family_with_children • us
8
2026-03-31 • via Nuitee
K
Kamal • family_with_children • ca
4
2026-03-30 • via Nuitee
S
Sans2021 • solo_traveller • fr
7
Pros:

Joli hôtel.
Grand parking.
Chambre bien équipée.

Cons:

La caution de 250 dollars qui tarde à être remboursée. (Sur le site de booking, il est écrit 60 dollars.). J'aurais mis une meilleure note si je n'avais pas eu cette mauvaise surprise.
Accueil un peu froid.

2026-03-30 • via Nuitee
K
Kristofer • family_with_children • us
8
2026-03-28 • via Nuitee
S
Skyler • couple • us
9
2026-03-27 • via Nuitee
R
Riya • couple • us
8
Worth the price, staff was great!
Pros:

Staff was great, breakfast was solid and the room was spacious.

Cons:

The carpet was a little dirty and the curtains were dirty. Everything els was clean.

2026-03-27 • via Nuitee