Best Western Charleston Inn

Hotels
Best Western
8.4 (1409 reviews)
1540 Savannah Highway , Charleston , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great staff
Comfortable rooms
Cons:
Cleanliness issues
Area safety concerns

Categories

Cleanliness
7.68
Mixed sentiments regarding room cleanliness; some reports of dirty beds.
Service
9.15
Staff was friendly and helpful, providing good service despite some comments on lack of local knowledge.
Location
8.19
Conveniently located near public transport with some complaints about area safety.
Room Quality
8.14
Rooms were comfortable, but there's mention of outdated decor.
Amenities
8.17
Amenities met expectations, with some features like breakfast being highlighted positively.
Value for Money
8.63
Guests generally felt it was worth the price despite some downsides.
Food and Beverage
8.68
Breakfast received positive notes, though it could be better.
Overall Experience
8.55
A good stay overall, but mixed feelings about cleanliness and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:12

Property Description

Luxurious Renovated Property
The newly renovated Best Western Charleston Inn is an ideal Charleston hotel.

Expansive Pool Deck and High-Speed Internet
Enjoy lounging around the largest pool deck in Charleston while staying connected with high-speed internet access.

Convenient Location and Nearby Dining Options
Situated just 4.8 km from Charleston's historic district, with easy access to Interstate 26 and Interstate 526. Don't forget to explore the nearby dining options like Bessinger's for some of the best barbecue in the area!

To experience luxury, convenience, and great dining during your Charleston stay, book your stay at Best Western Charleston Inn today!

Important information:

When traveling with pets, please note that an extra charge USD 30 per night applies.

When booking 4 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CHS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.4
Based on 1409 reviews
Cleanliness: 7.68
Service: 9.15
Location: 8.19
Room Quality: 8.14
Amenities: 8.17
Value for Money: 8.63
Food and Beverage: 8.68
Overall Experience: 8.55
E
Emily family_with_children us
2
Please do not support this hotel on your site. I try to use it when we travel especially when I’m traveling alone, I fee
Pros:

The room smelled of mold. There was hair all over the bathroom. The bathroom and several spots in the room needed repairing. The pool area was gross to even walk on the patio. The pool was a yellow tint.

Cons:

No lighting in the very back of the property. People sitting in cars middle of the night out back. Rude employees did not even offer to change my room when I tried to ask about my $60 refund they didn’t know what I was talking about! So I was charged an additional $60 for the room of horror!

2026-05-23 via Nuitee
C
Cecilia couple cl
7
Pros:

los estacionamientos cerca de la habitación

Cons:

la habitación muy oscura, el desayuno regular, no hicieron limpieza. las habitaciones están lejos de la recepción y por tanto de la zona para tomar desayuno

2026-05-22 via Nuitee
I
irvin couple us
7
Nice and quiet
Pros:

Heck in was pleasant

Cons:

Getting in and out to highway

2026-05-22 via Nuitee
M
Michael extended_group de
8
Super für einen Zwischenstopp.
Pros:

Sehr saubere Zimmer und gutes Frühstück.

2026-05-22 via Nuitee
K
Katharina extended_group de
7
2026-05-19 via Nuitee
H
Hunt family_with_children us
4
Pros:

Staff were helpful

Cons:

Had a run down feeling. Pool area had only a few working chairs and lounge chairs. Dark interior. Not a premier property

2026-05-18 via Nuitee
M
Maria Inês couple pt
7
Good option for and affordable hotel
Pros:

Felt comfortable and the lady at the front desk was extremely nice

Cons:

Little dirty/old

2026-05-18 via Nuitee
D
Dmitrii couple us
2
Cons:

The bed was poorly cleaned. I developed a rash on my body. I do not recommend it.

2026-05-17 via Nuitee
C
Cristina couple gb
8
Good value for money.. nice beds.. coffee provided .. nice staff
Pros:

Good location. Nice beds.

2026-05-16 via Nuitee
J
Jeff couple us
8
2026-05-14 via Nuitee
M
Melissa solo_traveller us
9
2026-05-12 via Nuitee
R
Rachel couple us
6
It was okay for a short quick trip.
Pros:

The staff was friendly and the bed was very comfy.

Cons:

The ac unit was very loud, the room had a bit of a musty/wet smell.

2026-05-12 via Nuitee
K
Kristine solo_traveller us
10
2026-05-10 via Nuitee
H
Hunsaker solo_traveller us
4
Pros:

Plenty of parking.

2026-05-09 via Nuitee
C
Charles couple us
8
Pros:

Location!

2026-05-08 via Nuitee
D
Donna solo_traveller us
10
2026-05-07 via Nuitee
R
Ruth family_with_children us
1
Pros:

Nothing

Cons:

Made reservations, but when we went to check in we were told there were no rooms and we didn't have a reservation. Showed confirmation and still turned away

2026-05-07 via Nuitee
J
John solo_traveller us
6
Pros:

N/A

Cons:

N/A

2026-05-05 via Nuitee
P
Pitimouche solo_traveller fr
4
Pros:

Pas grand chose...

Cons:

L'établissement est très vieillot, et la qualité du service ne justifie absolument pas le prix demandé.
L'hôtesse d'accueil n'est vraiment pas accueillante. Les chambres sont anciennes, avec une décoration et un équipement daté des années 70... Les lits datent probablement de la même époque. Ils grincent. On sent les ressorts... Ce n'est clairement pas un hôtel dans lequel je reviendrai.
Pas agréable du tout. Je ne recommande pas.

2026-05-03 via Nuitee
J
Jheri solo_traveller us
9
2026-05-01 via Nuitee