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Facilities
Property facilities
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Health or beauty spa nearby
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Car hire
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Sauna
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Massage services
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Packed lunches
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Currency exchange
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Non-smoking throughout
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Private check-in/check-out
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Concierge service
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Grocery deliveries
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Wheelchair accessible
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Kid meals
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Lower bathroom sink
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Emergency cord in bathroom
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Outdoor furniture
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Spa/wellness center services
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Steam room
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Beauty Services
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Mobile app for room service
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Supervised childcare/activities
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Reception hall
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Covered parking
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Health or beauty spa nearby
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Bulk dispenser for toiletries
Review Highlights
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Property Description
Luxurious 5-Star Suites in the Heart of Westminster
Exceptional Dining Experience
Indulge in Michelin-starred Indian cuisine at Quilon, savor award-winning afternoon teas at Kona, and explore authentic Chinese flavors at House Of Ming.
Relaxation and Wellness
Unwind at the Victorian Courtyard for cocktails and alfresco dining. Experience rejuvenation at J Wellness Circle with spa treatments inspired by Indian wellness philosophies.
Convenient Central Location
Just a short walk from Buckingham Palace, Hyde Park, and Mayfair, our hotel is easily accessible from major transportation hubs, making it the perfect choice for your London stay.
Book now to experience luxury and convenience at its finest!
When booking 5 rooms or more, different policies and additional supplements will apply.
Please note that the card used to make the booking needs to be present upon arrival.
Please note that guests under the age of 16 years are not allowed in the spa.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 2 years old stay for free when using an existing bed.
Children from 3 years old to 17 years old stay for £50 per person per night when using an existing bed.
People 3 years old and over stay for £50 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. -
Parking
Public parking is possible at a location nearby (reservation is not needed) and costs GBP 55 per day.
Location
Guest Reviews
Staff were all very welcoming from entering to exiting! We used the valet parking and all was taken care of. Everyone made our kids feel welcomed. If you have been before, which we have, you know what you are getting...and more!
If I had to say, I found the bed was a little too soft for me.
Petit dejeuner et personnel extra
piscine petite, beaucoup de monde au SPA
We checked into the hotel and made the payment, but my group of friends didn’t like the hotel and they checked out. When I checked out as well, even though I didn’t stay, the payment was not refunded.
The Taj 51 is our favorite hotel by a mile!
During our recent stay in London at the Taj 51, we were treated to a fabulous visit - attentive and friendly staff, an impeccably clean suite, and wonderful food. We have visited the Taj every year for the past five years and continue to be impressed. This visit, however, will be remembered for what happened after our visit ended.
After we sadly left Taj 51 we moved to the Trafalgar Square part of London to a hotel which will remain unnamed, and the horror started. We were assigned a room that was dirty, dated, and had a toilet that would not flush. We immediately called and asked to be moved to another room, but were told by the front desk that there were no rooms available. We told them the toilet was not flushing and they sent three men who stood around for the next half hour while one of them fiddled with the toilet. They left for tools twice and ended up making a temporary fix.
This was absolutely unacceptable. My wife was especially furious. She cried on the bed and wouldn't talk to me. I suggested we head for the bar across the street to calm down and strategize what to do next. Once there I decided to call the Taj in an attempt to save my marriage. I spoke to a reservations specialist who listened intently to my story and said they would be happy to accommodate our return to the Taj 51. He gave me a great price on a 1 bedroom suite that included breakfast and said we could arrive immediately. Of course our spirits rose and we left the bar and packed our bags at the terrible hotel. I went to the front desk and told the clerk we were leaving and why we were leaving. He left to go talk to someone and came back saying there was a "last minute cancellation" and there was a room where we could move to. Of course there was a room available. There always was! This was late January, the slower part of the London tourist season, so short of calling the man a liar to his face, I declined the room and we left. When our taxi arrived at the Taj a concierge and a bellman were waiting for us and carried our luggage to our suite along with my wife whose faith in mankind was restored, while I went to check in. While I unfortunately had to leave the next day to return home, my marriage was intact and my wife enjoyed 5 days of luxury with the kind and friendly faces of the Taj 51 staff, as well as delicious breakfasts at the Kona restaurant and complimentary happy hour at the great bar. We will forever be grateful to the Taj team for rescuing us from a terrible situation that I can't wait to block out of my mind. We look forward to returning to the Taj 51 Buckingham gate for many years to come.
Stayed here as a birthday treat for my daughter in early January 3 nights in one of the amazing 3 bedroom suites fantastically appointed suite with the best of furnishings really comfy beds with high end linen daily housekeeping was very thorough and professional overall i highly recommend Taj 51 Buckingham gate staff are so nice special mention to Matthew guest services manager and Akex and Dylan conceirge team we will certainly be back
People welcomed at the entrance. Staff was very helpful. The front desk offered a bigger room for a reasonable price, so we took it and it did not disappoint! Boys had their own room, our girl another room, we had our specious space, full kitchen and a living room. Every day fruit platter was replenished, one day they even baked cookies with our kids names on it. Cleaning service was absolutely BEST! They took care of every detail while we were staying. I never had to ask for anything extra. Very satisfied with everything! The location is another great point!
The shower beside commode in the washroom cleaning
Nothing
My family and I stayed at the Taj during December 30th - January 4th. We had a first class experience from the moment we arrived to the day we checked out of our room. The hotel is beautiful and its central location is excellent. Many of the local landmarks and sightseeing areas are within walking distance. The subway station is also a very short walk and was very easy and affordable.
All of the staff at the Taj are very friendly, professional and courteous. We stayed in a two bedroom apartment with a small kitchen and nice living room. The apartment was well furnished and very comfortable and relaxing for our entire family. The hotel was decorated very nicely for the holidays and the holiday lights were very festive and beautiful in the evenings.
We highly recommend staying at the Taj!
My family of 10 recently stayed at the Taj 51 Buckingham Gate, and I can confidently say this property has set a new gold standard for hospitality, service, and accommodations. Traveling with a large group can be stressful, but the team here made us feel completely supported from arrival to departure.
I want to specifically recognize the individuals who made this happen:
Mathew (Management) demonstrated exceptional leadership from the moment we arrived. He set the tone for our entire stay and not only greeted us but intuitively connected with my parents in their native language. This instantly made them feel at home and showed a level of personalization that is rare to find. His proactive nature was outstanding as he checked in on us throughout our stay and even after departure to ensure our experience was flawless. He truly went above and beyond to make our stay extraordinary.
Amreen (Front Desk) handled our check-in and check-out with incredible emotional intelligence. Upon arrival, she read the room perfectly by recognizing we were exhausted. She made the process seamless and painless. She balanced efficiency with genuine warmth, which we deeply appreciated. Throughout our stay, when she would see us, she would pause what she was doing to smile and greet us.
The breakfast and tea service at Kona were spectacular. Sudhish and Pawan provided attentive, anticipatory service that matched the high quality of the food. They made our mornings amazing and I have to say that the tea experience was a highlight of the trip.
A massive thank you to Francesco (Concierge) for deftly managing the logistics of our departure. He handled 25+ pieces of luggage for our group of 10 and ensured everything was loaded onto our bus with grace. He made a heavy lift look effortless.
We stayed in the Falconer's Suites, which I highly recommend. The housekeeping team kept them immaculate, and we were touched by the thoughtful gifts delivered on New Year's Day. We especially appreciated the special attention given to our children.
My only constructive feedback concerns the fitness facility. For a hotel of this caliber, the equipment felt a bit dated. Updating the gym to match the luxury of the rest of the property would make this a perfect 10/10 experience.
Despite the minor note on the gym, the service here was unmatched. Because of the incredible care we received from this team, we will now look to stay at a Taj property any chance we get.
Overall the service was excellent. Rooms were exquisite. Concierge was excellent. The biggest issue was food service. The service was crowded and the quality was mediocre. There was limited seating and we would have to have an hour for breakfast. Poor planning. We would go across the street to get food for breakfast and not on site.
We cannot say enough about how wonderful our stay was! Having the suite for our family of 4 was incredible. So much better than getting two hotel rooms like we normally do. The staff went above and beyond for us and were so kind and gracious. Including calling a doctor late one night to come to our suite when our daughter had an eye infection (there was a fee of course but so much better than spending a day in the emergency room). The courtyard at the hotel is magical and was so beautiful to come back to every night. The suite was huge, comfortable and had everything we needed and more. The staff are absolutely top notch! We felt like family.
The main part of the hotel is undergoing renovations currently but this did not affect us at all.
The location is everything just a walkway to Buckingham Palace, Parks and you can just walk to Oxford street…
As a regular guest at the Taj this stay was great as usual. All the staff are welcoming and looking after all our needs. Its always great to see Mathew and Ankushpal along with the rest of the front of house team . Breakfast is always started with a perfect cup of masala tea and some great fresh aloo paranthas. Always look forward to coming back. See you all soon.
Used to love the Taj chain for its customer service, but this will be sadly our last stay. Every time we have visited London, which has been 5-6 times over the past 12-14 months, this has been our hotel of choice.
I booked the room about 2 weeks ago and wanted to change the stay date due to family matters, but they declined under the cancellation policy.
I decided to gift the stay to another family member, who pointed out that we had been overcharged significantly. The price for 1 night at the hotel had gone down from £517.50 to £360. I requested that they match the price, as it not only seems like bad practice but also a lack of care for a regular returning customer.
Once again, they refused but said they are happy to change the stay date now.
Over the past 12-14 months, the hotel has been undergoing constant renovations, which meant that every time we visited, the service did not meet the high standards for which they charged, but as an understanding customer, we never complained.
This treatment has left us with an overwhelmingly sour aftertaste of the TAJ chain, which I don't think we will ever visit again.
The best stay, welcome, comfort and Luxury I’ve had in the city of London
The place is clean, luxurious, and the staff was excellent. I would book every time. I’m in London.
Las instalaciones por fuera eran divinas.
Las habitaciones austeras para el lujo exterior y el precio del hotel. Habitaciones pequeñas.
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