Hotel Kohinoor Continental, Airport

Me and my mom came for the having food we order penny in Arabia sauce chicken but we got veg service was good but Food was horrible.

Amazing service with excellent hotel and rooms

My stay at Hotel Kohinoor was really good. The location is very convenient as the metro station is nearby, which made traveling easy and hassle-free. The staff behavior was excellent, especially Rupesh and Namrata, who were very polite, helpful, and professional throughout my stay. Their hospitality made the experience even better.

The rooms were clean and comfortable, and the service was quick. The food was good, though it could still be improved a little to make the overall experience perfect. The atmosphere was peaceful and family-friendly.

Overall, it’s a good choice for stay with good connectivity, supportive staff, and a comfortable stay experience.

I would like to express my sincere appreciation for Ms Ravina and Ms Jyotsna from the housekeeping department. Both of them demonstrated exceptional professionalism and politeness throughout their work. Their attention to detail and dedication to maintaining cleanliness made my stay truly comfortable.

Initially, I assumed they were experienced staff because of the high standard of their work and the confident way they carried out their duties. When they informed me that they were actually trainee staff, I was genuinely surprised and highly impressed. Their commitment, efficiency, and positive attitude reflect great potential and leave a lasting impression.

I wholeheartedly commend Ms Ravina and Ms Jyotsna for their excellent service and wish them all the best in their careers. They are a wonderful asset to the team.

I came for the celebrating my birthday last night. We had dinner. We order the food. Food taste was really really very very bad. I don’t think so. I will come back again, but although service was good.thank to maxwell

I had food in a restaurant. Food taste was horrible. It's not up to the mark, but service was good. Thank to Vineet and Tejal.

Nothing

Location and the staff at the front office

I had a very pleasant stay at this hotel. The property is conveniently located near Mumbai Airport, which makes it an excellent choice for travelers.
At the time of arrival, Ms. Namarta at the front desk greeted us warmly and made us feel very welcome. She was courteous and efficient, and our room was allotted immediately without any delay, which was highly appreciated after a long journey.
The housekeeping service was top-notch, with rooms maintained in a very clean and comfortable condition throughout our stay.
The food was also excellent, with great taste and quality.
Overall, it was a wonderful experience, and I would highly recommend this hotel for its great location, efficient service, and hospitality. I would definitely prefer to stay here again.

It was really very nice stay at your property. Special thanks to Namrata for arranging me a King bed room. It gave me very comfortable good night sleep. Thanks once again to Namrata.

Incapable staff unable to manage guests checkin efficiently. It took 1.5 hours to checking after requesting for name change which eventually didn't happen and had to pay additional charge.

I have been staying at this hotel for my business trips for several years, and it continues to be my premier choice. While the property has always been excellent, the recent renovation has elevated the experience significantly; the new ambience is modern, sophisticated, and incredibly welcoming.

What truly sets this hotel apart, however, is the consistency. The staff is consistently professional and genuinely attentive, ensuring every stay is seamless. Furthermore, the culinary experience remains a highlight, the food is consistently exceptional, which is a rare find for frequent travelers.

It is refreshing to see a hotel invest so thoughtfully in its physical space while maintaining the high service standards that built my loyalty in the first place. Whether you are traveling for business or leisure, I cannot recommend this property highly enough. I look forward to many more years of visits.

Avoid at all cost. Bad check-in experience with Mr Ketan who is a very rude staff with bad attitude. Had made reservations well in advance and asked for Non-smoking rooms but he was very rude when we asked why we were not allocated promised rooms. He should not be doing client facing. No tact, no communication skill. Some of my friends got smoking rooms and only a few had their rooms shifted afterwards. Others suffered in the smoking room. Imagine putting an asthma person in smoking room.

There is no swimming pool. It has been replaced by a banquet hall, as per to their explanation. The gym is very small.

Please avoid this hotel. You will get better hotels in same price. It's not worth the pain.

Make smooth check in and increase items in breakfast