Tru By Hilton Sharonville, OH

Hotels
•
Tru by Hilton
8.8 (2631 reviews)
11155 Dowlin Drive , Cincinnati , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and comfortable
Friendly staff
Good value for money
Modern decor
Cons:
Noise from outside
Occasional rude staff
Cleanliness issues in amenities

Categories

Cleanliness
8.3
Some reviews noted cleanliness issues, including hairs on the bed and a dirty pool area.
Service
9.3
Most reviews praised the friendly staff, but some mentioned rude service which impacted overall sentiment.
Location
8.8
Guests appreciated the convenient location between key points of interest, although some found it a bit far.
Room Quality
8.8
Overall, rooms were described positively, with comfortable beds noted, despite some temperature concerns.
Amenities
8.8
Amenities like the fitness room and pool were well-received, although cleanliness was mentioned as a concern.
Value for Money
9.3
Reviewers found the rates reasonable for the quality offered, indicating good value.
Food and Beverage
8.3
Breakfast was generally appreciated but flagged as needing slight improvement.
Overall Experience
8.8
The overall sentiment was positive, despite some issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:02

Property Description

Modern Accommodation with Convenient Amenities

Fitness Centre and Shared Lounge
Stay active during your trip with our on-site fitness centre. Relax and unwind in our shared lounge area after a busy day of exploring Cincinnati.

Comfortable Rooms with Essential Features
Our air-conditioned rooms are equipped with everything you need for a comfortable stay, including a flat-screen TV, safety deposit box, and a private bathroom. Enjoy a restful night's sleep on our cozy bed linen.

Recreational Activities and Nearby Attractions
Have some fun playing billiards at the hotel or venture out to visit popular attractions like Kings Island and the Cincinnati Observatory Center. With our convenient location, the possibilities are endless.

Book your stay at Tru By Hilton Sharonville, OH now and experience a perfect blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 2631 reviews
Cleanliness: 8.3
Service: 9.3
Location: 8.8
Room Quality: 8.8
Amenities: 8.8
Value for Money: 9.3
Food and Beverage: 8.3
Overall Experience: 8.8
W
Waller • solo_traveller • us
5
2026-05-16 • via Nuitee
A
Anshi • couple • us
10
2026-05-15 • via Nuitee
D
Dawn • solo_traveller • us
10
2026-05-15 • via Nuitee
D
Dawn • solo_traveller • us
10
Cons:

I wish there was a microwave in the room.

2026-05-15 • via Nuitee
S
Sara • couple • us
10
2026-05-14 • via Nuitee
C
Caroline • couple • us
10
2026-05-13 • via Nuitee
T
Taisha • solo_traveller • us
6
2026-05-13 • via Nuitee
K
Kevin • couple • us
8
I would stay again.
Pros:

New looking. Breakfast was good. Amenities were great.

Cons:

Seems as though employers had younger family members hanging out waiting for the adults to get off work. In the lobby restroom there was stuff on the floor in the early evening that was still there the following morning.

2026-05-13 • via Nuitee
E
Eric • solo_traveller • us
7
Pros:

The staff was nice and the facilities were clean. The rooms were nice and clean...very inviting The breakfast was exactly what you would expect from a hotel breakfast.

Cons:

I did not like that I needed to read, initial and sign paperwork having to do with curfew and causing trouble in the hotel. It was a negative feel right at check-in. A $100 security deposit seems a little extreme for a nights stay. The rooms have no storage...I can appreciate the modern design, but some hangers on a pole does not make a closet. The pillows were in desperate need of an upgrade.

2026-05-13 • via Nuitee
F
Fednord • solo_traveller • us
10
2026-05-12 • via Nuitee
H
Hollie • family_with_children • us
5
Look elsewhere
Pros:

The appearance

Cons:

The breakfast was not great. Hardly anything available compared to other hotels we stayed at. The construction next door and the highway noise. Definitely need better insulation for all the noise.

2026-05-12 • via Nuitee
A
Aharon • solo_traveller • il
9
2026-05-11 • via Nuitee
A
Angela • solo_traveller • us
10
2026-05-10 • via Nuitee
J
Javon • couple • us
10
2026-05-10 • via Nuitee
H
Harold • couple • us
10
Great
Pros:

Great location.

Cons:

New

2026-05-08 • via Nuitee
J
Jazmine • family_with_children • us
6
Pros:

Clean and nice breakfast

Cons:

Staff

2026-05-07 • via Nuitee
M
Madisun • couple • us
5
2026-05-06 • via Nuitee
M
Michelle • solo_traveller • us
10
Pros:

Nice room, very spacious bathroom, very clean.

2026-05-05 • via Nuitee
J
Josh • solo_traveller • us
8
Pros:

The rooms are tastefully decorated and felt modern yet cozy. The amenities are great and well-appointed. The staff is very friendly and welcoming.

Cons:

The walls are very thin. Our room was next to the interstate and you could hear the traffic non-stop. Trucks using J-Brakes at 3am are very annoying. We were on the 3rd floor so we had upstairs neighbors and we could hear every footstep. They obviously had young children as there was a lot of running back and forth.

The lack of an exhaust fan in the bathroom meant the mirror was steamed up after showers so showering with the door open is a necessity. Also, the water pressure in the shower was disappointing. The shower head tried its best to increase the stream but it just wasn't enough and had a hard time rinsing the suds off our bodies.

The A/C unit does not have a continuous fan option. I appreciate the wall-mounted control but the fact that the only controls you can control is the temperature setting and whether it's heating or cooling was very frustrating. When I stay in a hotel I like to have the fan running continuously at night, one for the air movement, but mainly for the white noise. When it was running to cool the room you couldn't hear the interstate noise but since it was a rather cool evening, the A/C was off more than it was on.

2026-05-04 • via Nuitee
T
THOMAS • couple • us
9
2026-05-04 • via Nuitee