Tru By Hilton Sharonville, OH

Hotels
•
Tru by Hilton
8.8 (2491 reviews)
11155 Dowlin Drive , Cincinnati , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean and comfortable
Friendly staff
Good value for money
Modern decor
Cons:
Noise from outside
Occasional rude staff
Cleanliness issues in amenities

Categories

Cleanliness
8.3
Some reviews noted cleanliness issues, including hairs on the bed and a dirty pool area.
Service
9.3
Most reviews praised the friendly staff, but some mentioned rude service which impacted overall sentiment.
Location
8.8
Guests appreciated the convenient location between key points of interest, although some found it a bit far.
Room Quality
8.8
Overall, rooms were described positively, with comfortable beds noted, despite some temperature concerns.
Amenities
8.8
Amenities like the fitness room and pool were well-received, although cleanliness was mentioned as a concern.
Value for Money
9.3
Reviewers found the rates reasonable for the quality offered, indicating good value.
Food and Beverage
8.3
Breakfast was generally appreciated but flagged as needing slight improvement.
Overall Experience
8.8
The overall sentiment was positive, despite some issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:02

Property Description

Modern Accommodation with Convenient Amenities

Fitness Centre and Shared Lounge
Stay active during your trip with our on-site fitness centre. Relax and unwind in our shared lounge area after a busy day of exploring Cincinnati.

Comfortable Rooms with Essential Features
Our air-conditioned rooms are equipped with everything you need for a comfortable stay, including a flat-screen TV, safety deposit box, and a private bathroom. Enjoy a restful night's sleep on our cozy bed linen.

Recreational Activities and Nearby Attractions
Have some fun playing billiards at the hotel or venture out to visit popular attractions like Kings Island and the Cincinnati Observatory Center. With our convenient location, the possibilities are endless.

Book your stay at Tru By Hilton Sharonville, OH now and experience a perfect blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 2491 reviews
Cleanliness: 8.3
Service: 9.3
Location: 8.8
Room Quality: 8.8
Amenities: 8.8
Value for Money: 9.3
Food and Beverage: 8.3
Overall Experience: 8.8
A
Aws • couple • us
10
2026-03-05 • via Nuitee
M
Marat • solo_traveller • us
1
Pros:

I stayed here for two nights. I left the room after the first night, but when I returned, my room was not cleaned. I told the reception about this, but they treated me badly.

2026-03-05 • via Nuitee
M
Mathias • solo_traveller • de
10
2026-03-04 • via Nuitee
R
Rebecca • couple • us
10
2026-03-03 • via Nuitee
M
Mary • family_with_children • us
8
Pros:

I like the value for the money. I especially appreciated the great breakfast at this location.

Cons:

Toilets are too low
Coverlet is attached to sheets - i would like not use the same comforter that is always used by each party or at least have the ability to turn it down.

2026-03-03 • via Nuitee
R
Raja • couple • us
4
Awful.
Cons:

Rude front desk. No help for late check out. Too expensive. Terrible breakfast. Price gouging on pet fees. Won’t rent again.

2026-03-02 • via Nuitee
C
Carrie • family_with_children • us
8
2026-03-02 • via Nuitee
P
Philipp • solo_traveller • de
8
2026-03-01 • via Nuitee
R
Ryan • solo_traveller • us
10
2026-02-27 • via Nuitee
L
Lori • couple • us
10
2026-02-27 • via Nuitee
D
Damion • extended_group • us
8
This is a great hotel with good amenities. I will definitely stay at the location again. Affordable
Pros:

Atmosphere was good and very clean rooms.

Cons:

Breakfast was decent seemed to be lagging a meat option (sausage or bacon)

2026-02-24 • via Nuitee
Q
Quiroga-Clare • couple • us
8
2026-02-23 • via Nuitee
P
Peter • couple • us
10
Pros:

Breakfast was excellent

Cons:

NA

2026-02-23 • via Nuitee
K
Karl • solo_traveller • us
8
Pros:

Newer type room design. No rugs.

2026-02-23 • via Nuitee
E
Erica • family_with_children • us
9
Besides the breakfast it was great. Will stay again
Pros:

Overall cleanliness and comfort was great and pool

Cons:

The breakfast was not good. From the eggs and sausage look and taste expired. Yogurt taste like sour cream

2026-02-23 • via Nuitee
M
Matthew • family_with_children • us
3
Over it was ok just wish customer service and comfortability was better
Pros:

It was very clean

Cons:

Pool water was super cold. Beds were very uncomfortable and rooms could use a microwave. I called twice for pillows and never got them

2026-02-23 • via Nuitee
R
Roschen • solo_traveller • us
8
2026-02-22 • via Nuitee
B
Brown • family_with_children • us
8
2026-02-14 • via Nuitee
R
Rachel • couple • us
9
2026-02-12 • via Nuitee
W
Wilhelm • family_with_children • us
9
Great hotel, friendly staff, SUPER clean and comfy beds!
Pros:

The kids love it. Variety was great!

Cons:

No complaints

2026-02-11 • via Nuitee