Tru By Hilton Sharonville, OH

Hotels
•
Tru by Hilton
8.8 (2686 reviews)
11155 Dowlin Drive , Cincinnati , us
+1 513-493-4200

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and comfortable
Friendly staff
Good value for money
Modern decor
Cons:
Noise from outside
Occasional rude staff
Cleanliness issues in amenities

Categories

Cleanliness
8.3
Some reviews noted cleanliness issues, including hairs on the bed and a dirty pool area.
Service
9.3
Most reviews praised the friendly staff, but some mentioned rude service which impacted overall sentiment.
Location
8.8
Guests appreciated the convenient location between key points of interest, although some found it a bit far.
Room Quality
8.8
Overall, rooms were described positively, with comfortable beds noted, despite some temperature concerns.
Amenities
8.8
Amenities like the fitness room and pool were well-received, although cleanliness was mentioned as a concern.
Value for Money
9.3
Reviewers found the rates reasonable for the quality offered, indicating good value.
Food and Beverage
8.3
Breakfast was generally appreciated but flagged as needing slight improvement.
Overall Experience
8.8
The overall sentiment was positive, despite some issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:02

Property Description

Modern Accommodation with Convenient Amenities

Fitness Centre and Shared Lounge
Stay active during your trip with our on-site fitness centre. Relax and unwind in our shared lounge area after a busy day of exploring Cincinnati.

Comfortable Rooms with Essential Features
Our air-conditioned rooms are equipped with everything you need for a comfortable stay, including a flat-screen TV, safety deposit box, and a private bathroom. Enjoy a restful night's sleep on our cozy bed linen.

Recreational Activities and Nearby Attractions
Have some fun playing billiards at the hotel or venture out to visit popular attractions like Kings Island and the Cincinnati Observatory Center. With our convenient location, the possibilities are endless.

Book your stay at Tru By Hilton Sharonville, OH now and experience a perfect blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 2686 reviews
Cleanliness: 8.3
Service: 9.3
Location: 8.8
Room Quality: 8.8
Amenities: 8.8
Value for Money: 9.3
Food and Beverage: 8.3
Overall Experience: 8.8
H
Holman • solo_traveller • us
8
Pros:

Very good staff

Cons:

Breakfast not good

2026-08-08 • via Nuitee
P
Paul • couple • us
10
2026-08-08 • via Nuitee
M
Mashone • solo_traveller • us
4
Pros:

The hotel was fine.

Cons:

The staffer not knowing the law tried to bully and kick my husband out of the hotel. The police was called and the officer had to inform the hotel staffer of the law and that what she saw was legal. If he lights it up to smoke on hotel grounds then she has reason to kick him out. We checked out that same hour because the staffer wouldn't listen when we were telling her the same information before they calling the police.

2026-08-07 • via Nuitee
B
Barbara • extended_group • us
10
Always an amazing stay!
Pros:

I always stay at the tru. It’s a great facility.

Cons:

One small thing. We weren’t checked in all the way so the front office called us at 2:30a to make sure we were there. They were just helping and we appreciate that

2026-08-06 • via Nuitee
D
Daniel • solo_traveller • pl
8
2026-08-06 • via Nuitee
G
Guwana • couple • us
9
The staff was friendly. Room was just enough space. Breakfast was good. I also like that there was no carpet in my room.
Pros:

Very nice and clean

Cons:

No microwave in the room. They did convey that in the list.

2026-08-05 • via Nuitee
C
Camille • couple • us
9
Exactly what I needed for an overnight on a roadtrip at a reasonable price
Pros:

Great value for money. Very well kept, staff was great

Cons:

Some wear and tear, like wallpaper bubbling/pealing in the bathroom

2026-08-05 • via Nuitee
K
Krut • solo_traveller • us
9
Pros:

The staff was nice. Fletch at the front desk was very busy but took great care of me anyway. And at breakfast, the staff helped me with the pancake machine.

Cons:

WIFI sign on was complicated and glitchy

2026-08-03 • via Nuitee
K
Kathi • family_with_children • us
10
Pros:

Staff were amazing and friendly. Breakfast was good. Room was comfortable and clean. Great location.

Cons:

Bed pillows weren't so great... Very soft and flat.

2026-08-03 • via Nuitee
B
Brenda • family_with_children • us
9
2026-08-03 • via Nuitee
E
Emily • family_with_children • us
10
2026-08-02 • via Nuitee
F
Francis • solo_traveller • us
9
Pros:

Great breakfast.. nice lobby. Staff attentive and nice

Cons:

Every hand sanitizer dispenser was empty. No microwave in room. Pool closed too early.

2026-07-25 • via Nuitee
J
James • solo_traveller • us
10
If we are back in this area in the future we will be staying here again!!
Pros:

Our room was for a handicap person which we have and couldn’t be any happier. The room was very large and the bathroom was perfect for our family member who’s in a wheelchair.

Cons:

Everything was perfect!

2026-07-25 • via Nuitee
K
kathleen • solo_traveller • us
9
2026-07-24 • via Nuitee
M
Martine • couple • us
10
2026-07-22 • via Nuitee
B
Bennedicta • solo_traveller • us
10
Pros:

The staff was very friendly, and the room was clean, spacious, and comfortable. The walk-in shower was AMAZING! A special thank you to Shola at the front desk—she was incredibly nice, welcoming, and very helpful. She provided excellent customer service and made my stay even more enjoyable. I truly appreciate her kindness and professionalism!

Cons:

The staff was very friendly, and the room was clean, spacious, and comfortable. The walk-in shower was AMAZING! A special thank you to Shola at the front desk—she was incredibly nice, welcoming, and very helpful. She provided excellent customer service and made my stay even more enjoyable. I truly appreciate her kindness and professionalism!

2026-07-20 • via Nuitee
Q
Qiong • family_with_children • us
10
2026-07-20 • via Nuitee
K
Kimberly • family_with_children • us
9
If traveling in that area again would definitely stay again!
Pros:

Breakfast was fine. Very clean and well maintained. Comfortable beds. Friendly accommodating staff.

2026-07-20 • via Nuitee
M
Marnesha • couple • us
10
Pros:

Clean

Cons:

N/a

2026-07-19 • via Nuitee
M
Moazzam • family_with_children • us
7
Good value for money
Pros:

Good facilities in reasonable price

Cons:

Breakfast options are limited.

2026-07-16 • via Nuitee