Sheraton Grand Pune Bund Garden Hotel

Hotels
Sheraton
9 (897 reviews)
Raja Bahadur Mill Road , Pune , in

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Well-maintained amenities
Delicious food
Cons:
Rooms are small
Staff slow at times
Key card issues

Categories

Cleanliness
8.75
Rooms were well-maintained, but concerns about room size and key issues.
Service
9.25
Staff provided excellent service, attentive and professional throughout the stay.
Location
9.25
Property is centrally located in the heart of the city.
Room Quality
8.25
Rooms are tiny for the price, but some guests appreciated cleanliness.
Amenities
9.25
Well-kept with a variety of amenities including fitness options.
Value for Money
8.75
Mixed feedback regarding room sizes and service speed relative to price.
Food and Beverage
9.25
Breakfast had a great variety, with personalized service from the chef.
Overall Experience
9.25
Guests reported a pleasant stay with outstanding hospitality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:04

Property Description

Luxurious Accommodation
Indulge in spacious air-conditioned rooms with modern amenities and elegant décor, ensuring a comfortable stay.

Dining Extravaganza
Experience a culinary journey with 7 dining options serving a variety of cuisines, from authentic North Indian dishes to fine teas and desserts.

Recreational Delights
Unwind and have fun at the outdoor pool, fitness centre, nightclub, and recreation centre with a range of activities like table tennis, promising a memorable stay.

Book now to experience the perfect blend of luxury and convenience at Sheraton Grand Pune, your gateway to a delightful stay in Pune.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PNQ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 6 years old and over stay for Rs. 2,500 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 897 reviews
Cleanliness: 8.75
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 9.25
Value for Money: 8.75
Food and Beverage: 9.25
Overall Experience: 9.25
D
Dr shruthi family_with_children in
8
2026-04-06 via Nuitee
T
Tavarkhed family_with_children in
10
Pros:

"I recently had the pleasure of staying at the Sheraton Grand Pune and I must say, it was a truly exceptional experience! Akash Shinde is the epitome of hospitality. He went above and beyond to ensure I got my preferred room, and throughout my stay, he made sure everything was just right.

The entire front office team, including Akash, were attentive, genuine, and always ready to help with a smile. Their dedication to making sure all guest requests are met did not go unnoticed.

And let's not forget the food - wow! The culinary experience was top-notch and truly awesome.

Thank you, Akash and the entire Sheraton Grand Pune team, for making my stay so memorable. I can't wait to come back!"

Cons:

"I recently had the pleasure of staying at the Sheraton Grand Pune and I must say, it was a truly exceptional experience! Akash Shinde is the epitome of hospitality. He went above and beyond to ensure I got my preferred room, and throughout my stay, he made sure everything was just right.

The entire front office team, including Akash, were attentive, genuine, and always ready to help with a smile. Their dedication to making sure all guest requests are met did not go unnoticed.

And let's not forget the food - wow! The culinary experience was top-notch and truly awesome.

Thank you, Akash and the entire Sheraton Grand Pune team, for making my stay so memorable. I can't wait to come back!"

2026-04-02 via Nuitee
T
Tavarkhed family_with_children in
10
Pros:

"I recently had the pleasure of staying at the Sheraton Grand Pune and I must say, it was a truly exceptional experience! Akash Shinde is the epitome of hospitality. He went above and beyond to ensure I got my preferred room, and throughout my stay, he made sure everything was just right.

The entire front office team, including Akash, were attentive, genuine, and always ready to help with a smile. Their dedication to making sure all guest requests are met did not go unnoticed.

And let's not forget the food - wow! The culinary experience was top-notch and truly awesome.

Thank you, Akash and the entire Sheraton Grand Pune team, for making my stay so memorable. I can't wait to come back!"

Cons:

"I recently had the pleasure of staying at the Sheraton Grand Pune and I must say, it was a truly exceptional experience! Akash Shinde is the epitome of hospitality. He went above and beyond to ensure I got my preferred room, and throughout my stay, he made sure everything was just right.

The entire front office team, including Akash, were attentive, genuine, and always ready to help with a smile. Their dedication to making sure all guest requests are met did not go unnoticed.

And let's not forget the food - wow! The culinary experience was top-notch and truly awesome.

Thank you, Akash and the entire Sheraton Grand Pune team, for making my stay so memorable. I can't wait to come back!"

2026-04-02 via Nuitee
V
VIKRAM JADEJA family_with_children gb
10
A Haven tucked away in Bund Gardens Pune
Pros:

Almost everything

Disappointed with SPA SERVICES
Not providing Male Massage Masseur

Uncomfortable with Females as had a bad experience.

Cons:

Spa Services as above

2026-03-31 via Nuitee
M
Mushtaq family_with_children in
10
2026-03-30 via Nuitee
T
TAKUO extended_group jp
7
2026-03-28 via Nuitee
G
guruprasad family_with_children gb
10
Highly impressed with Accomodation and staff
Pros:

We were truly impressed by the exceptional sense of hospitality shown by every member of the staff. Each interaction reflected genuine care and attention to detail. A special mention to Shraddha, who looked after us wonderfully and ensured that every aspect of our stay was comfortable and seamless. Her dedication and warmth made our experience even more memorable.

2026-03-26 via Nuitee
T
Turu couple gb
10
Wonderful experience
Pros:

Its grandeur, cleanliness, friendly staff

Cons:

All good

2026-03-25 via Nuitee
H
Hetaal Lakhani family_with_children in
6
2026-03-20 via Nuitee
M
Mangal couple gb
9
In whole our stay was very enjoyable and comfirtabke. All the staff were excellent in their job.
Pros:

Breakfast was good. All the staff were very friendly, helpful. Reception staff were very helpful specially Sumana. Staff at the breakfast time were very helpful and friendly specially Harish

Cons:

Nothing to complain

2026-03-17 via Nuitee
C
CA Praveen family_with_children ae
9
2026-03-11 via Nuitee
A
Aastha couple in
10
2026-03-10 via Nuitee
M
MASATAKA solo_traveller jp
9
2026-03-05 via Nuitee
M
MASATAKA solo_traveller jp
10
2026-03-05 via Nuitee
H
Hivaley family_with_children in
7
Pros:

The hotel is super luxurious. Food was awesome.

Cons:

Food, interior, hospitality.

2026-03-02 via Nuitee
S
suniilb Family
10
Fantastic Memorable Dining Experience
Pros:

We had such a wonderful time at this restaurant!
The food was absolutely delicious — every dish was fresh, flavorful, and beautifully presented. Great care went into both the quality and preparation of the meals by Chef Shayaan Mitha. The menu had great variety, and everything we tried exceeded our expectations.

The ambience was perfect . Overall, it was a fantastic experience, and we will definitely be coming back again. Wanted to give a big shout out again to the chef and his team of servers Yash , Rohan and Prem .Highly recommended to anyone looking for a memorable dining experience!

2026-03-01 via Tripadvisor
M
Meander22788991559 Business
10
Best services
Pros:

Best hotel for business and trip with friends and family

2026-03-01 via Tripadvisor
M
Mangleshwar solo_traveller ae
9
Good value for money
Pros:

Value and hospitality

Cons:

No comment

2026-02-27 via Nuitee
M
Mohan couple cl
8
2026-02-27 via Nuitee
S
sumitbhatti Family Pune, Pune District, Maharashtra
10
Chingari rooftop at the Sheraton Grand, Pune.
Pros:

One of the oldest 5 star properties in Pune located right next to Pune Railway and Metro stations. The rooftop restaurant Chingari serves some of the best dishes, thanks to their wonderful Chef Rashid. The Raan-e-Virasat is a signature dish that ideally should be ordered a day in advance. Recently honoured by the Time's Food award. The ambience is very refreshing. The staff is very courteous and service is top notch. This is a highly recommended experience.

2026-02-26 via Tripadvisor