Village Hotel Birmingham Dudley

Hotels
Village Hotels & Leisure Clubs
7.8 (2901 reviews)
Castlegate Park, Birmingham Rd, Dudley , Dudley , gb

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Exceptional service
Good amenities
Value for money
Cons:
Cleanliness issues
Room quality concerns
Food inconsistencies

Categories

Cleanliness
6.69
Some reviews mentioned cleanliness issues such as smells and overall cleanliness not meeting expectations.
Service
8.66
Multiple reviews praised the service as attentive and accommodating, especially during wedding arrangements.
Location
8.7
Great location mentioned in several reviews, particularly for its proximity to local attractions.
Room Quality
6.65
Negative mentions about room quality including issues like noise and unsatisfactory conditions.
Amenities
8.18
Amenities such as the pool and gym received positive feedback, although some rooms were noted as cold.
Value for Money
7.64
General sentiment about value for money was good, though some reviews indicated discrepancies in charges.
Food and Beverage
7.19
Mixed feelings about food quality with mentions of fresh and average meals.
Overall Experience
8.66
Most guests expressed satisfaction with their stay, taking note of pleasant family experiences and exceptional service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:52

Property Description

Luxurious Accommodations and Convenient Location

At Village Hotel Birmingham Dudley, enjoy a warm welcome and professional service, with easy access to the M5 and key attractions like Birmingham and Cadbury World.

Dining and Leisure Facilities

Indulge in delicious meals at the Village Pub and Grill, grab a Starbucks coffee, take a dip in the pool, or break a sweat in the gym. For relaxation, the Village Gym offers a swimming pool, sauna, and steam room.

Business and Technology Amenities

With meeting spaces, hot desking, and advanced technology, the Business Club caters to corporate guests. Upgrade to Business Club access for added convenience. Plus, unwind in rooms equipped with Sky TV and Sky Sports.

Book your stay at Village Hotel Birmingham Dudley for a perfect blend of comfort and convenience.

Important information:

The property will contact guests after receiving booking confirmation with additional details related to their stay.

Check-in and check-out is done at the self-service kiosks.

Please note that Village Hotels do not accept cash payments or checks.

The credit or debit card used to make the booking must be available on check in at the hotel.

Please note that children’s swim times apply.

Please indicate the number of baby cots needed. All requests for cots must be confirmed by the property as not all rooms can accommodate cots.

Please note that over the festive period, there will be limited dining available at the hotel due to private functions. For more information, guests are advised to contact the hotel before arrival, contact details can be found on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 5 per day.

Location

Guest Reviews

7.8
Based on 2901 reviews
Cleanliness: 6.69
Service: 8.66
Location: 8.7
Room Quality: 6.65
Amenities: 8.18
Value for Money: 7.64
Food and Beverage: 7.19
Overall Experience: 8.66
P
Paul couple gb
9
2026-05-16 via Nuitee
S
Seann solo_traveller gb
9
A comfortable stop over
Pros:

Sadly, I booked the hotel for my husband who was attending a funeral of a friend from the area and the wake was held at the hotel. We did not know what to expect but my husband was very impressed with the standard of the hotel and the price was very reasonable.

2026-05-13 via Nuitee
M
Mike couple gb
9
Great hotel. Will use again.
Pros:

Great comfortable hotel. Ample parking. Good high speed EV charging points. Great staff.

Cons:

Noisy off putting bathroom drainage system.

2026-05-13 via Nuitee
M
Maisha couple gb
10
2026-05-13 via Nuitee
J
john solo_traveller gb
10
Pros:

Very helpful at reception

Cons:

Nothing

2026-05-13 via Nuitee
S
Sarah solo_traveller gb
10
Pros:

Rooms were lovely 😍 TV huge

Cons:

All good

2026-05-13 via Nuitee
A
Alan solo_traveller gb
10
Pros:

Staff most polite,well dresses and very helpful.

Cons:

Very relaxing what ever your staff may be..pleasure,wotrk related. My only low point was,,only 1 chair in a double room plus toilet very low for a person. Disabled

2026-05-10 via Nuitee
S
Stella couple nl
8
Great place, great people.
Pros:

Room was spacious, with a lovely view & great amenities. Very comfortable bed & selection of pillows. Full length mirror. Heating & fans were very useful. Requested more hangers as we only had four & were staying for 2 nights. A propper coffee machine made me very happy as im not a fan of instant however, a selection of decaf teas & coffees would have been nice. Breakfast was delicious with lots of variety & the chef made me a fried egg as im not a fan of scrambled. I left my key card in our room & was given a replacement immediately. As a smoker, it was very lovely to find designated areas outside on the terrace. The staff are very welcoming & accommodating.

Cons:

We stayed for 2 nights & they offer a freshen up service, which we requested. I had a fever during the night & the bed was soaking wet. The bed was made but not with fresh clean bedding. Our glasses & cups were not renewed with clean ones. They forgot to restock our coffee & water. A full cup of milky coffee was by the entrance on our floor, near the lift for 2 days.
However, our room was spotless aswell as the entire hotel.

2026-05-10 via Nuitee
M
Molly Leigh couple gb
9
2026-05-10 via Nuitee
B
Barry couple gb
10
Excellent stay
Pros:

Great location and price

Cons:

The drinks was very expensive

2026-05-10 via Nuitee
P
Paul solo_traveller gb
8
Great location
Pros:

Very close to the places we wanted to visit

Cons:

Clean an friendly

2026-05-10 via Nuitee
R
Robert solo_traveller gb
3
No slip mats
Pros:

Breakfast

Cons:

The bath/shower had no grab handles or non slip bath mats, When we asked a member of staff for one, we were told there was a one in the room. We said that there wasn't one, she just dismissed it and walked away.

2026-05-10 via Nuitee
A
Asenso couple gb
8
2026-05-10 via Nuitee
E
Edith family_with_children gb
10
2026-05-09 via Nuitee
M
Mercy couple gb
5
2026-05-09 via Nuitee
L
Lawrence Oladotun couple ng
4
Disappoing
Pros:

Location is good with generous free parking space.

Cons:

The room is not clean. The entire hotel needs to refurbished. The outward look brings deception.

2026-05-07 via Nuitee
R
Rhys-lee solo_traveller gb
10
2026-05-07 via Nuitee
L
Larisa solo_traveller gb
10
2026-05-06 via Nuitee
C
COLIN couple gb
10
Very happy with hotel, very pleased with breakfast provided. Always enjoy it here.
Pros:

Very pleasant atmosphere, very pleased with breakfast, so much to choose from. We have stayed several times and prefer this hotel then others in the area. A+

Cons:

Sometimes there are noisey nieghbour both to the sides and up above if we are on the 1st floor. Not respecting the notices said about keeping noise levels down at night. This can be very annoying and frustrating. Maybe receptionist should warn people when welcoming people as part of their stay when signing in.

2026-05-05 via Nuitee
M
Muchingami solo_traveller gb
10
Pros:

The place is beautuful and room was very clean and the staff got clients at heart.

Cons:

Nil

2026-05-05 via Nuitee