Village Hotel Birmingham Dudley

Hotels
•
Village Hotels & Leisure Clubs
7.8 (2959 reviews)
Castlegate Park, Birmingham Rd, Dudley , Dudley , gb

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Exceptional service
Good amenities
Value for money
Cons:
Cleanliness issues
Room quality concerns
Food inconsistencies

Categories

Cleanliness
6.69
Some reviews mentioned cleanliness issues such as smells and overall cleanliness not meeting expectations.
Service
8.66
Multiple reviews praised the service as attentive and accommodating, especially during wedding arrangements.
Location
8.7
Great location mentioned in several reviews, particularly for its proximity to local attractions.
Room Quality
6.65
Negative mentions about room quality including issues like noise and unsatisfactory conditions.
Amenities
8.18
Amenities such as the pool and gym received positive feedback, although some rooms were noted as cold.
Value for Money
7.64
General sentiment about value for money was good, though some reviews indicated discrepancies in charges.
Food and Beverage
7.19
Mixed feelings about food quality with mentions of fresh and average meals.
Overall Experience
8.66
Most guests expressed satisfaction with their stay, taking note of pleasant family experiences and exceptional service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:52

Property Description

Luxurious Accommodations and Convenient Location

At Village Hotel Birmingham Dudley, enjoy a warm welcome and professional service, with easy access to the M5 and key attractions like Birmingham and Cadbury World.

Dining and Leisure Facilities

Indulge in delicious meals at the Village Pub and Grill, grab a Starbucks coffee, take a dip in the pool, or break a sweat in the gym. For relaxation, the Village Gym offers a swimming pool, sauna, and steam room.

Business and Technology Amenities

With meeting spaces, hot desking, and advanced technology, the Business Club caters to corporate guests. Upgrade to Business Club access for added convenience. Plus, unwind in rooms equipped with Sky TV and Sky Sports.

Book your stay at Village Hotel Birmingham Dudley for a perfect blend of comfort and convenience.

Important information:

The property will contact guests after receiving booking confirmation with additional details related to their stay.

Check-in and check-out is done at the self-service kiosks.

Please note that Village Hotels do not accept cash payments or checks.

The credit or debit card used to make the booking must be available on check in at the hotel.

Please note that children’s swim times apply.

Please indicate the number of baby cots needed. All requests for cots must be confirmed by the property as not all rooms can accommodate cots.

Please note that over the festive period, there will be limited dining available at the hotel due to private functions. For more information, guests are advised to contact the hotel before arrival, contact details can be found on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 5 per day.

Location

Guest Reviews

7.8
Based on 2959 reviews
Cleanliness: 6.69
Service: 8.66
Location: 8.7
Room Quality: 6.65
Amenities: 8.18
Value for Money: 7.64
Food and Beverage: 7.19
Overall Experience: 8.66
C
cofre • solo_traveller • ie
7
Pros:

Very convenient location for our trip.It is very close to the zoo and the Black country museum. The pool was very nice.The staff very helpful.

Cons:

The carpet in our room was very stained and dirty.

2026-06-06 • via Nuitee
T
Taylor • couple • gb
10
Excellent stay,will be staying for a long weekend again very soon
Pros:

Everything

Cons:

Nothing

2026-06-05 • via Nuitee
P
Parminder • solo_traveller • gb
10
It was absolutely fantastic.
Pros:

I was able to relax for the night, a day before the exam. The Nacho’s at the bar were exceptional.

Cons:

Nothing really

2026-06-05 • via Nuitee
A
Audrey • solo_traveller • gb
10
Pros:

All

Cons:

Non

2026-06-04 • via Nuitee
J
Jane • couple • gb
7
Good stay. Facilities such as gym, meeting rooms and bar are very good. The rooms are not as nice.
Pros:

The gym was very good along with the bar and food. It's great having a Starbuks there and also use of meeting room.

Cons:

The bedrooms are not to the standard of the other facilities. The room was very humid as there was no air conditioning.

2026-06-04 • via Nuitee
O
Oliver • solo_traveller • gb
8
2026-06-02 • via Nuitee
O
Oliver • solo_traveller • gb
8
2026-06-02 • via Nuitee
N
NICOLA • solo_traveller • gb
6
Pros:

Staff was lovely and room comfortable

Cons:

Came back from an event at 3am, was not made aware that the main doors would be locked and there is very poor mobile phone reception so could not ring through. Eventually got to bed half an hour later

2026-06-02 • via Nuitee
4
43ninja • Business • Hong Kong
8
Village Dudley
Pros:

Rooms no longer cleaned daily, this is not good, no fridge in rooms no good for longer stays. Elevators both broken again! Otherwise a good stay

2026-06-01 • via Tripadvisor
A
andrewwalton4 • NONE
4
Disappointing
Pros:

Was expecting a higher end finish to the hotel and the lack of air conditioning was a big factor during the recent spell of hot weather.

2026-06-01 • via Tripadvisor
B
B4542QPcarolk • Couples
2
Not accessible hotel
Pros:

This hotel is NOT access friendly. I use a walking stick and stuggle to walk too far, there is a choice 9 step steps or an extremely long winding ramp.
Although we were told we had an accessible ground floor room, this didn't happen. Firstly the lift wasn't working (these things do happen) so we had to use the service lift which arrived at completely the wrong end of the corridor to our room. By the time we got to the room I was exhausted. i asked if there was aircon (we were in the middle of a heat wave) The receptionist informed me there was but it was broken, he said that it was only a 3* hotel and as such they didn't advertise it.
The room was ok but was hot and smelt musty. We phoned down (as instructed) so someone could come and get us in the service lift, no one answered. And so it went on. I won't bore you anymore but needless to say this is not an accessible hotel. I did send an email to complain about the above and the rest. I recieved an apology email, saying "are reviewing our internal communication protocols to ensure no guest is left without an answer" "We deeply regret that our pre-arrival communication did not properly highlight the slope and step layout for you" Thats all well and good but if I had of know I would never had booked! It would have been nice if they had offered towards the cost of rebooking elsewhere at last minute. Four days later I did get a refund on what I paid, but never again. It spoilt what was supposed to be a nice 65th birthday celebration.
I had originally booked evening meal and breakfast. We ended up checking out and booked into a very close premier hotel, which I have done a seperate review for but wow what a difference.

2026-06-01 • via Tripadvisor
L
LOUISE • couple • gb
8
2026-05-31 • via Nuitee
E
Edwin • couple • gb
8
Everything Lubberly Jubberly
Pros:

Nice Hotel in the perfect position for the Castle, Zoo and Black Country museum.

2026-05-30 • via Nuitee
S
Sharron • solo_traveller • gb
8
Pros:

Very clean and tidy, extremely comfy bed. Only nag, no bottle water in room.

2026-05-30 • via Nuitee
M
Mari • solo_traveller • gb
6
2026-05-30 • via Nuitee
M
Michael • solo_traveller • gb
8
Good hotel with good rooms and a good breakfast.
Pros:

Good sized room and a good refreshing breakfast.

Cons:

Not being told parking was an extra cost.
No water in room.

2026-05-29 • via Nuitee
D
Donald • solo_traveller • gb
5
Pros:

Lovely pool modern hotel 30 degrees outside no air conditioning felt like 38 degrees was like an oven in the rooms

Cons:

Great pool, breakfast was good overall good facilities but need to do something about air conditioning really too hot in the rooms

2026-05-29 • via Nuitee
J
Jason • couple • gb
2
Ok
Pros:

Breakfast was nice and food on the night

Cons:

To hot even with the fan needs air con and staff entering room on morning when we was still there

2026-05-29 • via Nuitee
I
ischopwell • NONE
8
Dudley
Pros:

Nice hotel although lift wasn’t working and air conditioning wasn’t working in the room requested it be fixed but was given a fan when we requested one. Food good, drinks expensive, easy taxi ride into Dudley

2026-05-28 • via Tripadvisor
K
kimisthe12026 • NONE • Cradley Heath, Sandwell, West Midlands, England
8
Good
Pros:

Over all it was a good hotel shame the sauna was not working at the time of our visit the room was good and bed was comfortable

2026-05-28 • via Tripadvisor