Village Hotel Birmingham Dudley

Hotels
Village Hotels & Leisure Clubs
7.8 (2752 reviews)
Castlegate Park, Birmingham Rd, Dudley , Dudley , gb

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Exceptional service
Good amenities
Value for money
Cons:
Cleanliness issues
Room quality concerns
Food inconsistencies

Categories

Cleanliness
6.69
Some reviews mentioned cleanliness issues such as smells and overall cleanliness not meeting expectations.
Service
8.66
Multiple reviews praised the service as attentive and accommodating, especially during wedding arrangements.
Location
8.7
Great location mentioned in several reviews, particularly for its proximity to local attractions.
Room Quality
6.65
Negative mentions about room quality including issues like noise and unsatisfactory conditions.
Amenities
8.18
Amenities such as the pool and gym received positive feedback, although some rooms were noted as cold.
Value for Money
7.64
General sentiment about value for money was good, though some reviews indicated discrepancies in charges.
Food and Beverage
7.19
Mixed feelings about food quality with mentions of fresh and average meals.
Overall Experience
8.66
Most guests expressed satisfaction with their stay, taking note of pleasant family experiences and exceptional service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:52

Property Description

Luxurious Accommodations and Convenient Location

At Village Hotel Birmingham Dudley, enjoy a warm welcome and professional service, with easy access to the M5 and key attractions like Birmingham and Cadbury World.

Dining and Leisure Facilities

Indulge in delicious meals at the Village Pub and Grill, grab a Starbucks coffee, take a dip in the pool, or break a sweat in the gym. For relaxation, the Village Gym offers a swimming pool, sauna, and steam room.

Business and Technology Amenities

With meeting spaces, hot desking, and advanced technology, the Business Club caters to corporate guests. Upgrade to Business Club access for added convenience. Plus, unwind in rooms equipped with Sky TV and Sky Sports.

Book your stay at Village Hotel Birmingham Dudley for a perfect blend of comfort and convenience.

Important information:

The property will contact guests after receiving booking confirmation with additional details related to their stay.

Check-in and check-out is done at the self-service kiosks.

Please note that Village Hotels do not accept cash payments or checks.

The credit or debit card used to make the booking must be available on check in at the hotel.

Please note that children’s swim times apply.

Please indicate the number of baby cots needed. All requests for cots must be confirmed by the property as not all rooms can accommodate cots.

Please note that over the festive period, there will be limited dining available at the hotel due to private functions. For more information, guests are advised to contact the hotel before arrival, contact details can be found on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 5 per day.

Location

Guest Reviews

7.8
Based on 2752 reviews
Cleanliness: 6.69
Service: 8.66
Location: 8.7
Room Quality: 6.65
Amenities: 8.18
Value for Money: 7.64
Food and Beverage: 7.19
Overall Experience: 8.66
R
Robert couple gb
8
Pros:

Plenty of choice. Tasty.

2026-03-28 via Nuitee
J
Jonathan solo_traveller gb
9
Amazing staff, nice and clean room
Pros:

The room was clean.

2026-03-28 via Nuitee
K
Karen couple gb
10
Lovely hotel
Pros:

The staff were very helpful and friendly the food was very good and the rooms were nice

Cons:

The room was very hot so I didn’t sleep well would of been nice if the room was cooler

2026-03-28 via Nuitee
J
Jane solo_traveller gb
7
Pricey but pleasant with very good staff
Pros:

Very helpful staff
comfortable bed
peaceful room

Cons:

The breakfast could have been a lot better considering the cost

2026-03-27 via Nuitee
F
Frantisek couple gb
10
2026-03-20 via Nuitee
I
Ivy solo_traveller gb
1
Your room was dirty, dusty all night I could hear my neighbours as we were separated by door. Had 1 chair and spent time
Pros:

Nothing- room was dusty, dirty carpets appeared to be quickly prepared for someone to just sleep

Cons:

Breakfast

2026-03-19 via Nuitee
J
Justin couple gb
9
2026-03-19 via Nuitee
P
Pantry extended_group gb
6
It was good
Cons:

I didn't like the room and the bed wasn't comfortable

2026-03-18 via Nuitee
S
Stuart solo_traveller gb
10
2026-03-17 via Nuitee
B
Bevin couple gb
8
kind of gutted. lovely room just shame about noise and no hot water.
Pros:

the room was lovely and bed very comfortable

Cons:

music was on till past 12am and called reception and they didn't seem bothered. said it was the entertainment. entertainment said on sign 7till 11pm.struggled to sleep.
woke up ready to have a nice shower and no hot water in hotel...only found out after 2hours trying to sort water and then I rang reception and they decided to let us know. no apologies or offers of any inconvenience.

2026-03-16 via Nuitee
A
Andy couple gb
10
Pros:

Location and staff very welcoming and helpful 😊

2026-03-16 via Nuitee
W
wes2n2024 NONE
10
Wedding
Pros:

Party event happening on until.1 am couldn't get to sleep soo loud so kept me up so tierd so had rubbish sleep

2026-03-15 via Tripadvisor
A
alisontW3372FW NONE
8
Reasonable, great pool facilities, food over priced
Pros:

Convenient hotel. Location suffering from surrounding road works at the moment. Room is functional albeit a bit dated now. The food in restaurant is over priced but ok if you have a deal voucher.. the desserts are very poor. Slur for money. The breakfasts are great. The pool and gym are very good facilities.

2026-03-15 via Tripadvisor
A
anita binns solo_traveller gb
10
Pros:

Welcome was great and really helpful. Bar was not too expensive . I was attending a wedding and it was really lovely

Cons:

I think its unfair to charge so much and no access to swimming pool or facilities

2026-03-15 via Nuitee
K
kerryo'sullivan solo_traveller gb
9
2026-03-15 via Nuitee
D
derrick couple gb
6
Will ask for a different room next time
Pros:

Location good, friendly staff and room clean

Cons:

Unfortunately the room we stayed in - loud fan sound going all night.
This kept us awake.
Only one chair in the room.

2026-03-15 via Nuitee
D
David couple gb
10
Friendly staff, thank you.
Pros:

Close by to an event we were attending.

Cons:

Carpet in room a bit grubby, breakfast are small

2026-03-15 via Nuitee
C
Courtney couple gb
10
Would stay again
Pros:

Great place and lovely breakfast

Cons:

N/A

2026-03-14 via Nuitee
J
John couple gb
8
Pros:

Very conveniently placed. Very clean and comfortable

Cons:

Poor lighting in room . Lacking of a chair. Double room, only 1 chair.

2026-03-12 via Nuitee
P
Paul couple gb
7
2026-03-12 via Nuitee