Centro Hotel National Frankfurt City, Trademark Collection by Wyndham

Hotels
•
Trademark
6.4 (911 reviews)
Baselerstr. 50 , Frankfurt/Main , de

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Children allowed

Facilities

Front desk (limited hours)
Free wired internet
Internet access
Non-smoking rooms
Lift / Elevator
Fax/photocopying
Non-smoking throughout
Staff adhere to local safety protocols
Physical distancing rules followed
Cashless payment available
See all facilities

Review Highlights

Pros:
Friendly/helpful staff
Good breakfast
Close to transport and restaurants
Comfortable rooms
Hotel rebooked guest to another property
Cons:
Hotel closed / insolvent
Rooms dated
Lift did not work
Area can be rough

Categories

Cleanliness
6.4
Standard quality for this hotel tier
Service
8.5
Multiple reviews praise friendly, helpful staff ("Nettes Personal", "helpful friendly staff"); service is a clear positive.
Location
8
Close to transport and city restaurants with good transport links, though one review notes the area can be rough.
Room Quality
6
Rooms described as comfortable but dated—mixed sentiment: comfortable yet showing age.
Amenities
4.5
Negative notes on amenities (lift did not work); some services unavailable due to closure/insolvency reports.
Value for Money
6.4
Standard quality for this hotel tier
Food and Beverage
8.4
Breakfast explicitly praised ("tolle Frühstück"); F&B is a positive aspect.
Overall Experience
3
Overall experience is negatively impacted by reports of the hotel being closed/insolvent and rebookings, despite some positive comments about an older, charming property.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 21:43

Property Description

Stylish Interiors and Elegant Restaurant
Experience the charm of Centro Hotel National with its stylish interiors and an elegant restaurant that will elevate your stay.

Comfortable Rooms with Modern Amenities
Relax in rooms adorned with classic wood and leather décor, equipped with satellite TV, a minibar, and a private bathroom for your convenience.

Convenient Location for Travelers
Located just a minute away from Frankfurt Main Station, with easy access to Frankfurt Airport and Trade Fair, making it the ideal choice for both leisure and business travelers.

Ready to experience luxury and convenience at Centro Hotel National? Book your stay now!

Important information:

Please note that early check-in and late check-out are not always possible. When possible, the hotel will charge an extra fee.

Please note that construction work is going on nearby until March and some rooms may be affected by noise.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FRA

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

6.4
Based on 911 reviews
Cleanliness: 6.4
Service: 8.5
Location: 8
Room Quality: 6
Amenities: 4.5
Value for Money: 6.4
Food and Beverage: 8.4
Overall Experience: 3
H
Hans • family_with_children • de
5
Eine Art Geisterschloss
Pros:

Das Hotel hat mich zu einem anderen Hotel umgebucht.

Cons:

Das Hotel war geschlossen.. auf unabsehbare Zeitpunkt.

2026-04-03 • via Nuitee
M
Majdouli • solo_traveller • ma
10
2026-03-29 • via Nuitee
M
Mario • couple • de
1
Pros:

Das Hotel ist insolvent!!!!!!!!!!!!!!!!!!!!!!!!!!!

2026-03-12 • via Nuitee
S
Susanne • family_with_children • de
10
Schönes Hotel mit guter Verkehrsanbindung
Pros:

Nettes Personal, tolles Frühstück.

2026-03-04 • via Nuitee
K
kim • solo_traveller • gb
8
A lovely older hotel close to transport
Pros:

An lovely older hotel with comfortable rooms close to transport and city restaurants. Helpful friendly staff.

Cons:

The rooms were dated . Lift did not work and the area can be rough

2026-02-24 • via Nuitee
M
Michael Laages • family_with_children • de
7
Cons:

Dass seit Monaten der Lift nicht funktioniert

2026-01-30 • via Nuitee
J
john • solo_traveller • de
1
Cons:

the hotel send a mail only one day before estimated arrival, cancelling the stay. this was without any real explanation, stating that they “could not provide their usual service standard” and therefore have to close… whatever that means.
No additional offers to compensate for the extreme inconvenience.

2026-01-29 • via Nuitee
E
Esther • family_with_children • lu
1
Cons:

Leider wurden wir am 19.Dezember kurz und knapp per Email informiert, dass das Hotel geschlossen ist und wir umgebucht wurden in ein anderes Hotel, das Mövenpick City Hotel. Keine weiteren Informationen, eine Antwort auf meine Mail kam erst 5 Tage später als wir bereits im anderen Hotel eingecheckt hatten. Positiv kann man erläutern, dass das Umbuchen gut geklappt hat und die zusätzlichen Kosten übernommen wurden.

2026-01-29 • via Nuitee
V
VIVIANE • couple • fr
8
Séjour satisfaisant
2026-01-23 • via Nuitee
A
Alexander Hilber • family_with_children • de
2
Pros:

Nichts, da wir das Zimmer nicht bekommen haben.

Cons:

Haben das gebuchte Zimmer nicht bekommen. Stattdessen wurden wir vom Hotel umgebucht auf ein teureres Hotel, angeblich wegen technischen Problemen. Zudem mussten wir den höheren Preis komplett bezahlen.

2026-01-23 • via Nuitee
N
Nader • solo_traveller • no
1
2026-01-22 • via Nuitee
T
Tao-Min • solo_traveller • nl
7
You got what you paid for, and all the basics are there.
Pros:

Toilet is rather new and clean.

Cons:

The elevator was broken. There’s no kettle when I need hot drinking water.

2026-01-22 • via Nuitee
P
Polo • solo_traveller • es
4
2026-01-21 • via Nuitee
N
NAMHEON • extended_group • kr
8
2026-01-19 • via Nuitee
H
Heinz • solo_traveller • ch
7
2026-01-19 • via Nuitee
A
Anh • extended_group • vn
3
Không cảm thấy dễ chịu
Pros:

Vị trí thuận lợi, ngay gần ga trung tâm Frankfurt

Cons:

Thang máy không hoạt động. Không có người phục vụ mang vali lên phòng cho khách. Reception không hỗ trợ. 2 phụ nữ lớn tuổi phải tự khuân 2 vali to lên 3 tầng. Quá sợ😣😣😣

2026-01-19 • via Nuitee
B
Bujari • solo_traveller • xk
7
2026-01-19 • via Nuitee
B
Blau • solo_traveller • es
7
2026-01-18 • via Nuitee
M
Maimouna • solo_traveller • de
7
2026-01-15 • via Nuitee
A
Andrea • solo_traveller • it
1
Hotel da incubo
Cons:

Struttura terribile, vecchia e malgestita. Personale inesistenze e poco professionale. Check- in posticipato di 4 ore per problemi tecnici ( mancava il personale pulizie ). Ascensore fuori uso per tutto il soggiorno. Hotel sporco con immondizia nei corridoi , biancheria sporca sui pavimenti. Camera e bagno in cattivissime condizioni con mura screpolate, vasca con tenda marrone di sporcizia. Mancava la luce del comodino ( la lampadina non c'era). Non vale neanche la metà del prezzo pagato.

2026-01-15 • via Nuitee