Comfort Inn & Suites Cincinnati Eastgate

Hotels
•
Comfort
5.9 (287 reviews)
4421 Aicholtz Road , Cincinnati , US
+1 513-947-0100

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Convenient location
Several reports of good/strong breakfast
Some stays reported clean and quiet rooms
Cons:
Poor cleanliness (hair, dirty surfaces, reports of roaches, nasty carpeting, mildew)
Rooms and fixtures in disrepair (AC, bathroom light, soft flooring spot, uncomfortable beds)
Amenities issues (broken ice machine, no gym, TV limitations, breakfast running out)
Overpriced / poor value for what is offered

Categories

Cleanliness
2.5
Multiple reports of unclean rooms: hair on bedding and bathroom surfaces, dirty floors, visible carpet grime, mildew smell in places, and at least one report of roaches — strong negative cleanliness sentiment.
Service
10
Staff repeatedly described as very nice and helpful; staff assisted with room moves when needed. Service is one of the few consistently positive aspects noted across reviews.
Location
10
Several reviewers noted a convenient location (close to appointments and family), making location a clear positive in multiple entries.
Room Quality
3.5
Room quality issues reported: uncomfortable mattresses or springs, broken or non-working fixtures (AC, bathroom light), soft/unsafe spots in flooring, outdated feel in parts — overall below expectation.
Amenities
4
Amenities often lacking or failing: no gym, ice machine broken/noisy, TV limited/no smart options, waffle machine/eggs ran out, occasional missing toilet paper roll holder — amenities are weak or unreliable.
Value for Money
3
Multiple guests explicitly called the property overpriced for the condition and services provided; several said it was not worth the price paid.
Food and Beverage
9.7
Breakfast receives strong praise from many (including 'best hotel breakfast' comments), though some noted items ran out or were not replenished; overall positive but with occasional service lapses.
Overall Experience
4.5
Mixed-to-negative overall: positives around staff, location and breakfast for some, but frequent significant negatives (cleanliness, room issues, value) lead to a generally poor overall experience for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:13

Property Description

Modern Comfort and Convenience
Experience modern comfort at Comfort Inn & Suites Cincinnati Eastgate, just a short drive away from Coney Island Amusement Park. The contemporary rooms feature essential amenities like cable TV, a coffee maker, and cozy seating areas.

Relaxation and Recreation
Unwind in the heated indoor pool or explore nearby attractions like Vineyards Golf Course and Kings Island Amusement Park. Free WiFi throughout the hotel ensures you stay connected during your stay.

Convenient Services
Start your day with a delicious breakfast spread including waffles and muffins, and catch up on the news with complimentary daily newspapers. For business travelers, take advantage of the on-site business center for your work needs.

Book your stay at Comfort Inn & Suites Cincinnati Eastgate for a perfect blend of relaxation and convenience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CVG

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

5.9
Based on 287 reviews
Cleanliness: 2.5
Service: 10
Location: 10
Room Quality: 3.5
Amenities: 4
Value for Money: 3
Food and Beverage: 9.7
Overall Experience: 4.5
C
Craig • solo_traveller • us
5
For The Amount Charged (Over $300 for just two nights) Very Disappointing.
Pros:

The Staff

Cons:

The carpeting is just nasty, no gym, not tasty breakfast (nor hot)

2026-10-26 • via Nuitee
R
Rebecca • family_with_children • us
8
2026-10-11 • via Nuitee
K
KELLY • couple • us
8
Cons:

The key cards didn't work well.

2026-10-09 • via Nuitee
M
Michelle • solo_traveller • us
8
Pros:

The bed was good. Ample lighting. Breakfast was good with decent hours.

Cons:

TV was centered between couch and bed. And on the smaller size. There was no TV guide didn't know what we were watching. Shower head is nice and updated but pressure was lacking.

2026-08-31 • via Nuitee
W
Weihe • couple • us
5
Cons:

I think this hotel is overpriced for the hotel itself

2026-08-22 • via Nuitee
O
Olivia • family_with_children • us
10
Great
Pros:

Breakfast added

Cons:

Breakfast wasn’t continuously being check to refill. They ran out of things and didn’t stock back up and it was only 8am

2026-08-17 • via Nuitee
G
Glenda • couple • us
2
2026-08-16 • via Nuitee
C
Casie • solo_traveller • us
2
I am requesting a refund from Booking.com.
Pros:

Breakfast was fine. Location was close to the reason I was there.

Cons:

My air conditioning did not work. Had to be moved to a different room.
The bathroom light did not work in the new room. The room was very overpriced for the quality.

2026-08-10 • via Nuitee
K
Kaylee • solo_traveller • us
1
Never again
Pros:

Nothing

Cons:

DID NOT STAY. Due to Roaches on the beds and walls - left as soon as I turned on the lights and still waiting to see if they’ll even give me a refund

2026-08-02 • via Nuitee
S
Scena • couple • us
4
Pros:

Location

Cons:

Smelled like mildew and it was run down

2026-07-16 • via Nuitee
J
John • couple • us
8
Basically stayed for overnight, didn’t tour the facility. Would stay again
Pros:

Clean, quiet and comfortable bed.

Cons:

Nothing negative

2026-07-15 • via Nuitee
M
Minney • couple • us
10
Room was clean and bathroom clean
Pros:

It close to my grandsons apartment.

Cons:

This is my 2nd stay it’s clean

2026-07-13 • via Nuitee
G
Glenda • family_with_children • us
9
Pros:

The mattresses seemed a little uncomfortable.

2026-06-29 • via Nuitee
J
John • solo_traveller • us
8
Pros:

Older hotel, clean and comfortable. Provided breakfast.

Cons:

Nothing

2026-06-28 • via Nuitee
T
Tyler • couple • us
1
Horrible.
Pros:

The rooms was big .

Cons:

The room was never cleaned. I had hair all over the bed and the toilet and shower wasn't cleaned never cleaned at all it was so dirty. The bathroom counter was dirty with hair all over it mirrors was nasty. The floors in the room were dirty and stuff all over it. The furniture has stuff on it and got onto my personal items.

2026-06-14 • via Nuitee
A
Angela • couple • us
10
2026-06-06 • via Nuitee
C
Crystal • solo_traveller • us
1
Not a good stay
Pros:

The staff were very nice.

Cons:

The room was not clean. There was no shower curtain. I assumed the shampoo bottle on the wall had shampoo to discover it was completely out when I was in the shower. The ice machine did not work. The "breakfast" ran out of eggs within the first part of breakfast. There was never more made, I waited. The beds were a huge spring. It was possibly the worst nights sleep and the worst stay I have had. The only good thing I can say is the staff were nice.

2026-06-01 • via Nuitee
M
Michelle • extended_group • us
7
Pros:

Best hotel breakfast I’ve had.

Cons:

No toilet paper roll holder.

2026-05-31 • via Nuitee
C
Church • solo_traveller • us
10
2026-05-28 • via Nuitee
M
Michelle • solo_traveller • us
3
Pros:

There were towels

Cons:

The tvs have no smart option, the breakfast was mid. Cream cheese frozen, no eggs, waffle machine wasn't working properly. The bed and pillows were not comfortable at all and the carpets were visibly dirty. The ice machine was making a really weird noise. It was not worth the price at all.

2026-05-28 • via Nuitee