Comfort Inn & Suites Cincinnati Eastgate

Hotels
•
Comfort
6.6 (384 reviews)
4421 Aicholtz Road , Eastgate , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Non-smoking throughout
Concierge service
Heated pool
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Poor cleanliness
Bad room quality
Terrible food

Categories

Cleanliness
5.18
Multiple reviews highlighted issues with bugs and mold, indicating poor cleanliness.
Service
9.15
There were mentions of helpful staff, but also complaints about management's response.
Location
9.69
Guests appreciated the good location despite other issues.
Room Quality
4.64
Significant complaints about the room condition, including bugs and uncleanliness.
Amenities
6.67
Mixed reviews; some amenities were offered but others were lacking.
Value for Money
5.63
Some guests felt the low price did not justify the negative experiences.
Food and Beverage
5.68
Breakfast quality was frequently criticized by several guests.
Overall Experience
6.15
Overall, most guests had poor experiences, but some elements were acceptable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:21

Property Description

Modern Comfort and Convenience
Experience modern comfort at Comfort Inn & Suites Cincinnati Eastgate, just a short drive away from Coney Island Amusement Park. The contemporary rooms feature essential amenities like cable TV, a coffee maker, and cozy seating areas.

Relaxation and Recreation
Unwind in the heated indoor pool or explore nearby attractions like Vineyards Golf Course and Kings Island Amusement Park. Free WiFi throughout the hotel ensures you stay connected during your stay.

Convenient Services
Start your day with a delicious breakfast spread including waffles and muffins, and catch up on the news with complimentary daily newspapers. For business travelers, take advantage of the on-site business center for your work needs.

Book your stay at Comfort Inn & Suites Cincinnati Eastgate for a perfect blend of relaxation and convenience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CVG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.6
Based on 384 reviews
Cleanliness: 5.18
Service: 9.15
Location: 9.69
Room Quality: 4.64
Amenities: 6.67
Value for Money: 5.63
Food and Beverage: 5.68
Overall Experience: 6.15
A
Anderson • family_with_children • us
1
Shouldn't of had to pay
Pros:

The second day there was at least more knowledgeable staff member

Cons:

When we arrived no staff at desk. Then given our first room key room key didnt work, then had to get front desk she tried ober and over again for about 5 min then decided to give us a new rm when we got to that room key card again didn't work had to go get another new card, then no batteries in remote went down yet again and fot batteries they were dead, no extra blankets or pillows for sofa bed didn't clean our room l, mold on curtains by air.conditioner and the. When we return back after my father's funeral out key card didn't work again and had to get another card...breakfast was very low stocked. Fooled my pictures for sure

2026-01-31 • via Nuitee
J
jennifer • extended_group • us
2
Do not stay here they have roaches
Pros:

The breakfast was terrible. The cereal containers had wide open mouths for people to stick their hands into the egg tasted like ground up cardboard, and the tater tots should never be served. They were terrible tasting. The sausage was OK.

Cons:

Booking.com seems like their reviews are tainted. If you go onto the actual site of the hotel, there is not one good review. The place is dirty and expensive.

2026-01-20 • via Nuitee
M
Marie • couple • us
7
2026-01-19 • via Nuitee
J
Jason • solo_traveller • us
4
It was good enough for a solo stay but I wouldn't let my wife or kids stay here.
Pros:

The location was fine and within a few minutes of several shopping and restaurant locations.

Cons:

My room smelled like cigarettes despite it being a non-smoker. The bathroom was dirty and appeared to have tobacco in the sink. The sink also drained extremely slow.

2026-01-19 • via Nuitee
D
Dawn • couple • us
5
Front desk staff were nice. Mattress dev out dated.
Pros:

Close to various shops/restuarants. The shower water pressure was great.

Cons:

The bed was a spring mattress and I could feel every spring. No carpet. Top of the furniture was clean but the sides and the bathroom door needed cleaned. Room not quite finished.The toilet tissue was pretty far back of the toilet. Our first morning the only eggs they had were hard boiled eggs , sausage had lots of gristle and bone chips

2026-01-19 • via Nuitee
M
Michelle • couple • us
1
Cons:

room was old and dirty

2026-01-15 • via Nuitee
J
Julie • couple • ca
2
Terrible
Pros:

Location

Cons:

Dirty, no staff, breakfast was stale milk was curdling, asked for extra pillow and was told no. Was there 3 nights and never saw staff other than front desk. Very run down and dirty
Have stayed there a year ago and wasn’t too bad but will never stay again. Comfort inn quality is declining

2026-01-11 • via Nuitee
R
Ronald • family_with_children • us
6
Pros:

They held room due to weather arriving later than expected

Cons:

It had a roach on wall when I walked in & 1 in shower when I woke up

2025-12-07 • via Nuitee
K
Kemmerer • family_with_children • us
3
Cheap but still not worth it
Pros:

It was cheap and the location was good.

Cons:

There was mold growing in the shower and the mattress was the worst mattress I've ever slept on. The tv was tiny and there was only one soap for the sink and the shower.

2025-12-02 • via Nuitee
G
Gary • solo_traveller • us
8
Pros:

Comfortable, laid back

Cons:

N/A

2025-11-29 • via Nuitee
A
Amanda • family_with_children • us
6
Good value for location and amenities
Pros:

Great location and friendly, helpful staff.

Cons:

Breakfast was rough, with cardboard eggs, and my son had to throw away his moldy muffin.

2025-11-24 • via Nuitee
S
Schafer • family_with_children • us
1
The hotel was so disgusting, we did NOT stay! Upon checking in, once we walked to our room and walked in the room, we t
Pros:

We checked in. We left immediately and did not stay at this hotel !!! The hallway was the worst smelling thing that I have ever experienced. The room was absolutely disgusting. It was so absolutely horrific, we went back to the front desk to ask for a new room. The next rooms they showed us were even worse. One smelling like cat urine! Let me be clear, we did not stay at this hotel. We left and I found another hotel!

Cons:

This was the most god-awful hotel I’ve ever walked into in my entire life!!!! Dirty, disgusting and smells awful!!!!

We did not stay at this hotel !!! I know you’re not gonna refund the money, but I didn’t want to let you know we did not stay at this hotel! The clerk at the front desk would not provide a receipt or give us documentation that we left!!!

I did video record the conversation and take pictures of the hallway in the room !!!

My suggestion, is to completely disassociate with this hotel, and do not let your company be represented by this hotel !!!!

We did not feel comfortable, even putting our luggage down or sitting on the furniture or even attempting to lie down on the beds!!!

Again, we did not stay at this hotel, I know I’ve lost the money, but I did want to let you know about how horrible this place is …

To be clear, I have never left a negative comment before. This is the first time it’s reached a threshold or something is so god-awful, that I had to actually make a negative comment!!!

The place smelled so bad, that we had to change clothes and take a shower when we got to the next hotel …

2025-11-22 • via Nuitee
R
Richard • extended_group • us
1
Never staying here again terrible experience
Pros:

I didn’t like the property at all!

Cons:

Well to start off as soon as I pulled into the parking lot I ran over broken glass and it gave me a flat tire. I had to ask the worker to clean it up before someone else ran it over. When getting into the room the floors were covered in crumbs. There was sticky looking residue on the end tables and other surfaces. The air conditioner I had didn’t work the best. The microwave in the room didn’t work and I was told there was one in the lobby I could use. Then I saw two bugs not sure what they were moves too fast. It was so bad I only spent 2 hours max in the room and chose to stay in my car for the night and handed the keys back to the hotel staff and said I’m checking out early. Also one of the keys didn’t even work on the door!!!!! When I tried telling a manager about all of this all he said is you booked with booking.com we can’t give refund which I looked into and seems like they could have! Also he said what were the bugs roaches… not sure how to take that as if they think roaches are normal and he tried to assign me to another room 0% chance I’d ever stay there again

2025-11-22 • via Nuitee
R
rivera • solo_traveller • us
10
2025-11-22 • via Nuitee
M
Megan • solo_traveller • us
5
Run down and expensive
Pros:

Not much to be honest it was a place to stay

Cons:

Pool was cold and not clean. A lot of the other areas just looked rougher for how much I paid for a night

2025-11-11 • via Nuitee
K
Kelley • couple • us
1
Pros:

Nothing

Cons:

It was dirty, terrible shape, and bugs in my room

2025-11-10 • via Nuitee
C
Cynthia • family_with_children • us
9
Great location. Great value. Helpful staff. Would recommend.
2025-11-01 • via Nuitee
W
William • solo_traveller • us
1
Pros:

Nothing

Cons:

There were roaches in the room. I checked in, saw the roaches and immediately left

2025-10-27 • via Nuitee
E
Evelyn (Michelle) • solo_traveller • us
10
Good for my mental health.
Pros:

They were nice & left me alone. I had lost my daughter and needed some time alone and to myself. I will stay again

2025-10-23 • via Nuitee
G
Garten • family_with_children • us
10
Pros:

Quick check in

Cons:

Na

2025-10-23 • via Nuitee