The Westin Poinsett, Greenville

Convenient, downtown, close to everything

Shout to the staff that worked. We chose to stay 2 extra nights due to the storm. The staff did an excellent job during this time. We appreciate each of you for your commitment. I loved how especially the restaurant was very involved in their service.

We enjoyed the location of the property and the fact that they have 24 hour room service really sets this hotel apart.

The Westin Pointsett is beautiful. We stayed there for a couple nights recently and we were in a suite. There was a sitting room with a couch and chair and desk. Adjacent was the bedroom and bathroom that were appropriately appointed with Westin linens-which are spectacular. The hotel was decorated for Christmas still and it is stunning. I wish I could give them more than 5 stars!

Our stay at the Westin Poinsett was amazing. We went for my niece’s wedding. Melanie at the front desk was extremely helpful with check-in. She was friendly and extremely helpful! We felt welcome and at home immediately. The hotel itself is gorgeous and the beds are very comfortable. The wedding took place in the event space and Beth, the banquet director and the entire banquet team was fantastic. The service was excellent. They paid a lot of attention to detail. The lobby was very comfortable and perfect for visiting with family and friends. We will definitely be back!

Great hotel. Staff professional and friendly. Fab NC Christmas tree In lobby, a very large tree fills the room. Special thanks to concierge for help great suggestions on places to visit and eating options including a special Christmas breakfast in the Spoonbread restaurant. Thanks for a special Christmas time in the city.

Kids said, "BEST Christmas Ever!!" Savannah was so wonderful and easy to work with creating a tradition that we will have to repeat year after year! Kids loved the unique limo ride with pizza, snacks, and drinks provided! The OP Taylors gift card was a fun side quest and the ice cream sundae was delicious!! Top notch service at the hotel and a perfect location for Downtown Christmas activities! We were given a high corner room and the kids loved watching the Downtown Christmas scenes below! Highly recommend!

Consierge lady gave Emily, my daughter, a handwritten card, congratulating her on her graduation from Clemson University with a beautiful saying to carry the torch of love and service in her heart!!

Location

My daughter and I did the Home Alone Experience and it did not disappoint. Everything was well planned. Everyone was so helpful and Savannah sent all the details outlining everything so we knew exactly where to be and when. The room was so cozy with a Christmas tree as well. We needed help on the dvd player and someone was sent up immediately. He was so nice and helpful. The hotel is on Main St so we were able to walk to a bunch of stores & restaurants. We would definitely love to go back.

We thoroughly enjoyed our recent stay during the holidays in Greenville, SC, especially our stay at The Westin Poinsett. A well-located, beautiful older hotel with excellent service--from the greeting by the valet, to the front desk staff, as well as the hostess and servers in their Spoonbread Restaurant. You can tell there is a focus on excellence from the top down, even during the peak of holiday season. We particularly enjoyed relaxing with a beverage in the lobby lounge and people-watching, in front of the huge and gorgeous Christmas tree. Also, the complimentary Italian cookies were an unexpected touch! Room service was great and a surprise birthday dessert and serenade by John B. rounded out a wonderful stay. We will be back 💯

Mary was a great resource for our daughter’s bridal shower afternoon tea. We needed to have the tea on the Saturday after thanksgiving, due to travel plans. They generally do not schedule their “teas” on the weekend of the holiday. Mary reached out to the chef and they agreed to host our tea. The table was set beautifully. Their staff were kind and helpful . The food was delicious. We would recommend them for any special occasion or breakfast/lunch anytime!!