Spark By Hilton Oak Forest I-57

Hotels
•
Spark by Hilton
5.4 (288 reviews)
4375 Frontage Road , Oak Forest , US
+1 708-687-4800

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly/helpful staff reported by multiple guests
Quiet corner location
Free parking
Large rooms and good lighting noted by some
Hot tub available
Cons:
Cleanliness issues (marijuana smell, unsanitary rooms, sheets not changed)
Overbooking/cancelled reservations and poor handling by front desk
Broken or poorly maintained facilities (pool drained/filthy, elevator broken, plumbing issues, broken door)
Noise from other guests/poor enforcement of pool/party rules
Poor breakfast (not restocked/limited) and lack of in-room amenities (microwave, coffee pot, USB outlets)

Categories

Cleanliness
3.5
Multiple reports of unsanitary rooms, strong marijuana smell on entry, sheets not changed on request, and general lack of cleanliness (pool looked filthy).
Service
7.5
Mixed but often responsive: several reviewers praised helpful staff and accommodating behavior, but there are serious service failures too (reservation cancelled without notice, unhelpful front desk in some cases).
Location
9
Described as in a quiet corner with free parking and convenient local availability; location itself is generally positive though nearby noise/party incidents affected stays.
Room Quality
4.5
Rooms were described as large with good lighting by some, but others reported broken doors, poor plumbing, bad smells, worn pillows, and limited electrical outlets.
Amenities
4
Amenities are inconsistent: hot tub noted as a pro, but pool was drained/filthy, no microwave/coffee pot in rooms, limited outlets/USB, and snack area described as expensive.
Value for Money
4.5
Perceived as below expectations by some guests due to extra costs (expensive snack area), poor breakfast/restocking, and cleanliness/service issues impacting value.
Food and Beverage
4
Breakfast repeatedly criticized as mediocre, not restocked or maintained; limited food options compared with competitors.
Overall Experience
6.2
Overall mixed experience: some guests had pleasant, quiet stays with helpful staff, while others encountered major issues (cancellation without notice, poor cleanliness, noisy parties), leading to varied impressions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:13

Property Description

Modern Accommodations
Located in Oak Forest, Illinois, the Chicago Southland Hotel offers stylish rooms with contemporary furnishings, 32-inch flat-screen TVs, and convenient amenities like microwaves and refrigerators.

Convenient Facilities
Guests can enjoy the indoor pool, free Wi-Fi, and a complimentary continental breakfast at this Best Western hotel. Additionally, a business center and a gym are available for guests looking to stay productive or fit during their stay.

Nearby Attractions
With Oak Forest Hospital, Odyssey Fun World, Brementowne Mall, and First Midwest Bank Amphitheater all within a short drive, there's no shortage of entertainment options near the Southland Chicago Best Western.

Book now for a memorable stay at the Chicago Southland Hotel!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MDW

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

5.4
Based on 288 reviews
Cleanliness: 3.5
Service: 7.5
Location: 9
Room Quality: 4.5
Amenities: 4
Value for Money: 4.5
Food and Beverage: 4
Overall Experience: 6.2
T
tamika • couple • us
8
2026-11-05 • via Nuitee
C
Columbus Cathedral • solo_traveller • us
10
Seamless transaction from the checking in to checking out.
Pros:

Great

Cons:

None

2026-11-03 • via Nuitee
T
Tisa • family_with_children • us
5
Below average
Pros:

Location

Cons:

Just disappointed and wanted a refund but stuck it out for the weekend.

2026-11-01 • via Nuitee
T
Thomas • couple • us
10
I love the breakfast
Pros:

Everything

Cons:

They didn't have me handicap accessory room for me

2026-11-01 • via Nuitee
A
Alice • solo_traveller • us
8
Relaxing
Pros:

Every one was nice ..

Cons:

I spilled something on my sheet .. they would not change my sheets ..

2026-10-24 • via Nuitee
O
Octavia • couple • us
7
2026-10-17 • via Nuitee
A
Anastasia • couple • us
1
2026-10-17 • via Nuitee
V
Vinisha • solo_traveller • us
10
2026-10-15 • via Nuitee
J
Jamol • couple • us
7
2026-10-11 • via Nuitee
J
Josiah • solo_traveller • us
8
2026-09-11 • via Nuitee
E
Euraina • family_with_children • us
1
2026-09-10 • via Nuitee
A
Ashley • couple • us
10
2026-09-09 • via Nuitee
F
Frank • couple • us
2
2026-09-04 • via Nuitee
F
Fianyogbe • couple • gh
10
Very good and nice place
Pros:

Sparking space

Cons:

The breakfast

2026-08-23 • via Nuitee
J
Jackson • solo_traveller • us
8
Pros:

Staff was very nice!!!

Cons:

There wasn't a microwave in the room or coffee pot!

2026-08-08 • via Nuitee
A
Anthony • solo_traveller • us
5
Great if it's kept maintained.
Pros:

It was in a quiet corner which was nice and the staff was amazing. The whole hotel is very quiet and they are accommodating to everyone. The rooms were actually very large and the lighting was perfect. They did have a little kind of snack area but it was very expensive.

Cons:

Couple annoying things that were going on was the pool was in "maintenance" but who knows for how long because it was completely drained and looked filthy so the pool wasn't able to be used, and the elevator was broken so I had to drag my luggage up the two flights of stairs to get to the second floor.

2026-08-07 • via Nuitee
T
Teara • couple • us
5
It’s was ok , staff was a lil irritated during check in , had a room that smelled , we were able to change rooms but the
Pros:

Hot tub and post

Cons:

The room
Smell, electric plug ins not working , lack of towels in room

2026-08-05 • via Nuitee
J
jennifersG7715ZR • Business
2
Beware: Deceptive hotel!
Pros:

DO NOT STAY HERE!!! At 5 pm the night of my stay, Spark cancelled my reservation (Diamond member). Despite digital checkin earlier in the day, the room was still cancelled because they overbooked themselves. Gave no warning or notice. Showed up at 5:15 and told they didn’t have any rooms and gave no help finding something else. Everything in the area is sold out. VERY DECEPTIVE!!

2026-07-28 • via Tripadvisor
C
cecellias2026 • Solo travel
2
Rooms/Guest service
Pros:

Stayed at the Spark Hilton hotel a couple nights ago. had a HORRIBLE experience here. The first thing you notice when you first walk into that hotel is the strong scent of marijuana!! There wasn’t even a cover up smell! They put in room 215 and first thing i noticed was that the door was broken. so naturally i went to the front desk and they said they “couldn’t do anything about it” and didn’t give me a chance to change my room. And not only the door is broken but the sink and tub barely ran any water! the rooms are also very unsanitary and have a distinct lack of cleanliness. safe to say this was the worst hotel experience i’ve ever had.

2026-07-26 • via Tripadvisor
E
Evie • family_with_children • us
4
Cons:

Mediocre breakfast options when compared to competitors that was not restocked or maintained cleaned throughout breakfast time. Limited access to electrical outlets - no USB plugs, etc. Poorly insulated rooms - could hear flushes, doors opening/closing. Pillows were very worn.

Large group was gathering obviously for a pool party (inflatables, a cake, 20+ people waiting in the lobby in various stages of undress). While there was a sign stating no pool parties, staff did nothing to verify what guests were registered or there for a party.

2026-07-13 • via Nuitee