Spark By Hilton Oak Forest I-57

Hotels
Spark by Hilton
7.2 (302 reviews)
4375 Frontage Road , Oak Forest , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Clean and good hospitality
Friendly staff
Comfortable rooms
Modern facilities
Cons:
Lack of privacy
Breakfast disappointment
Issues with amenities

Categories

Cleanliness
6.85
Most reviews indicated that the cleanliness was acceptable, though there were some mentioned issues.
Service
8.31
Multiple reviews highlighted friendly and supportive staff, contributing positively to the service experience.
Location
8.35
Good location for those looking to avoid downtown Chicago while maintaining convenience.
Room Quality
7.81
Rooms were primarily reported as clean and modern, though there were some issues with air conditioning.
Amenities
6.34
Amenities like the pool and spa were mentioned as not operational, which negatively impacted the score.
Value for Money
6.8
Guests feel that the price reflects the quality, but there were complaints about breakfast options.
Food and Beverage
5.85
Breakfast options were widely criticized, leading to a lower sentiment regarding food and beverage.
Overall Experience
7.32
Overall experiences varied, but many guests left feeling satisfied despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:59

Property Description

Modern Accommodations
Located in Oak Forest, Illinois, the Chicago Southland Hotel offers stylish rooms with contemporary furnishings, 32-inch flat-screen TVs, and convenient amenities like microwaves and refrigerators.

Convenient Facilities
Guests can enjoy the indoor pool, free Wi-Fi, and a complimentary continental breakfast at this Best Western hotel. Additionally, a business center and a gym are available for guests looking to stay productive or fit during their stay.

Nearby Attractions
With Oak Forest Hospital, Odyssey Fun World, Brementowne Mall, and First Midwest Bank Amphitheater all within a short drive, there's no shortage of entertainment options near the Southland Chicago Best Western.

Book now for a memorable stay at the Chicago Southland Hotel!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MDW

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.2
Based on 302 reviews
Cleanliness: 6.85
Service: 8.31
Location: 8.35
Room Quality: 7.81
Amenities: 6.34
Value for Money: 6.8
Food and Beverage: 5.85
Overall Experience: 7.32
F
Frank couple us
2
2026-09-04 via Nuitee
F
Fianyogbe couple gh
10
Very good and nice place
Pros:

Sparking space

Cons:

The breakfast

2026-08-23 via Nuitee
J
Jackson solo_traveller us
8
Pros:

Staff was very nice!!!

Cons:

There wasn't a microwave in the room or coffee pot!

2026-08-08 via Nuitee
A
Anthony solo_traveller us
5
Great if it's kept maintained.
Pros:

It was in a quiet corner which was nice and the staff was amazing. The whole hotel is very quiet and they are accommodating to everyone. The rooms were actually very large and the lighting was perfect. They did have a little kind of snack area but it was very expensive.

Cons:

Couple annoying things that were going on was the pool was in "maintenance" but who knows for how long because it was completely drained and looked filthy so the pool wasn't able to be used, and the elevator was broken so I had to drag my luggage up the two flights of stairs to get to the second floor.

2026-08-07 via Nuitee
T
Teara couple us
5
It’s was ok , staff was a lil irritated during check in , had a room that smelled , we were able to change rooms but the
Pros:

Hot tub and post

Cons:

The room
Smell, electric plug ins not working , lack of towels in room

2026-08-05 via Nuitee
J
jennifersG7715ZR Business
2
Beware: Deceptive hotel!
Pros:

DO NOT STAY HERE!!! At 5 pm the night of my stay, Spark cancelled my reservation (Diamond member). Despite digital checkin earlier in the day, the room was still cancelled because they overbooked themselves. Gave no warning or notice. Showed up at 5:15 and told they didn’t have any rooms and gave no help finding something else. Everything in the area is sold out. VERY DECEPTIVE!!

2026-07-28 via Tripadvisor
C
cecellias2026 Solo travel
2
Rooms/Guest service
Pros:

Stayed at the Spark Hilton hotel a couple nights ago. had a HORRIBLE experience here. The first thing you notice when you first walk into that hotel is the strong scent of marijuana!! There wasn’t even a cover up smell! They put in room 215 and first thing i noticed was that the door was broken. so naturally i went to the front desk and they said they “couldn’t do anything about it” and didn’t give me a chance to change my room. And not only the door is broken but the sink and tub barely ran any water! the rooms are also very unsanitary and have a distinct lack of cleanliness. safe to say this was the worst hotel experience i’ve ever had.

2026-07-26 via Tripadvisor
E
Evie family_with_children us
4
Cons:

Mediocre breakfast options when compared to competitors that was not restocked or maintained cleaned throughout breakfast time. Limited access to electrical outlets - no USB plugs, etc. Poorly insulated rooms - could hear flushes, doors opening/closing. Pillows were very worn.

Large group was gathering obviously for a pool party (inflatables, a cake, 20+ people waiting in the lobby in various stages of undress). While there was a sign stating no pool parties, staff did nothing to verify what guests were registered or there for a party.

2026-07-13 via Nuitee
Z
Zaraida couple us
10
2026-07-13 via Nuitee
S
Sarahh extended_group us
10
2026-07-03 via Nuitee
T
Tyra couple us
4
Pros:

Parking was free

Cons:

Not clean lobby full of baseball party and there was barely room to walk to the elevator without bumping into someone

2026-06-27 via Nuitee
L
Lareal solo_traveller us
7
2026-06-13 via Nuitee
C
Chynna family_with_children us
5
2026-06-13 via Nuitee
Q
Qasim family_with_children us
10
Pros:

It was really nice and clean.

2026-06-13 via Nuitee
H
Heaven couple us
8
2026-06-08 via Nuitee
D
Dorothy couple us
10
2026-05-30 via Nuitee
D
Dorothy couple us
10
2026-05-30 via Nuitee
M
Malik couple us
10
2026-05-29 via Nuitee
A
Ananasia couple us
10
2026-05-29 via Nuitee
A
Anya family_with_children us
4
Cons:

We are not able to sleep the first night, someone from next door keep music on by 2 pm and speak very loudly. I called twice to the front desk and they told will try to speak with them, but it it was still loud and they told they can’t provide a new room too. They told they don’t have available room. They did provide new room next day for us. But still we a not able to sleep the first day at the hotel.

2026-05-26 via Nuitee