Apartmenthaus Berlin Mitte

Hotels
7.4 (563 reviews)
Heinrich-Heine-Platz 11 , Berlin , de

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Family rooms
Lift / Elevator
Soundproof rooms
Non-smoking throughout
Cashless payment available
Contactless check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Helpful service
Cons:
Poor cleanliness
Old furniture

Categories

Cleanliness
5.73
Multiple reviews point out significant cleanliness issues, including dirty floors and unclean amenities.
Service
8.7
Guests mentioned quick and helpful responses from the service team when reaching out.
Location
8.74
The location received positive remarks for being conveniently situated close to public transport and amenities.
Room Quality
6.69
Several reviews noted issues with old or uncomfortable furniture and lack of proper sleeping arrangements.
Amenities
6.22
Some amenities were described as inadequate, such as insufficient kitchen equipment and problems with appliances.
Value for Money
8.18
Although there are issues, the overall value for the price is considered reasonable by some guests.
Food and Beverage
7.23
No specific food and beverage comments were made, assigned target rating.
Overall Experience
7.7
Overall experience varied, with both positive and negative comments affecting the final impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:24

Property Description

Prime Location in Berlin Mitte
Discover Apartmenthaus Berlin Mitte, just steps away from Checkpoint Charlie and Gendarmenmarkt. Immerse yourself in the heart of Berlin.

Modern Amenities
Enjoy free WiFi, a convenient lift, and well-equipped kitchenettes in select units. Comfort and convenience at your fingertips.

Near Major Attractions
Explore nearby landmarks such as Berlin Cathedral, Alexanderplatz Underground Station, Neues Museum, and German Historical Museum.

To experience the best of Berlin, book your stay at Apartmenthaus Berlin Mitte now.

Important information:

Check-in is only possible via our digital check-in system. The link for this will be sent by email, SMS or WhatsApp shortly before arrival. Once the registration form is completed and an ID card or passport is uploaded, access to the Guest Area, including all details of your stay, will be granted.

Our support team is available around the clock by phone and chat.

This home is equipped with a device that monitors the environment inside the property (including noise levels, temperature, and motion) to ensure guests have a pleasant stay and our neighbours are not disturbed.

Please note that renovation work will be carried out from April 2026 to May 2027, and guests may occasionally experience construction noise, dust, and dirt, as well as temporary limitations in certain common areas.This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.4
Based on 563 reviews
Cleanliness: 5.73
Service: 8.7
Location: 8.74
Room Quality: 6.69
Amenities: 6.22
Value for Money: 8.18
Food and Beverage: 7.23
Overall Experience: 7.7
R
Rishabh couple us
7
Pros:

It was a big place. Lots of space. Just very old. It was clean though. Would have appreciated a dining area and a desk instead of a series of foldable sofa beds like a dormitory. Kitchen was functional so that was a life saver.

2026-07-04 via Nuitee
B
Blazquez extended_group es
9
2026-07-04 via Nuitee
M
Mihaela family_with_children ro
6
Pros:

The location was good, in a quiet area. Grocery stores were nearby. It was a short distance to the bus and metro stations. There was enough space for six people, considering we spent very little time in the room. A major advantage was being able to leave our luggage for a few hours after checking out.

Cons:

The bed linen and towels were very clean, but the curtains, windows, and carpet... were dirty! The sofa mattress was stained.
Everything looks dated and requires a deep clean.

2026-07-03 via Nuitee
R
Rhonda couple us
7
2026-07-03 via Nuitee
E
Eduard extended_group es
1
Muy
Pros:

La ubicación

Cons:

No estaba muy limpio, nos pusieron los jabones vacios, uno de los ventiladores no funcionaba hacia mucho calor pedimos que nos lo cambiaran y no lo hicieron. Y lo peor de todos habian obras en la habitacion de arriba, no se nos aviso en ningun momento y nos impidio descansar y la estancia en el apartamento durante el dia era insoportable.

2026-07-01 via Nuitee
R
Raluca extended_group ro
2
Pros:

The apartment has only one room which is very small - the photos are from another apartment

Cons:

No air conditioning at all!!!

2026-06-29 via Nuitee
S
sara solo_traveller de
8
Sind im großen und ganzen sehr zufrieden
Pros:

War alles da was man braucht ☺️ babybett war top für die anderen kids war alles top gemacht,

Cons:

Es war sehr warm im zimmer und der Ventilator der gestellt wurde war viel zu klein bei 40 Grad sehr blöd, im Ehebett waren leider die Matratzen unterschiedlich groß, und für uns persönlich war das bett zu hoch wir sind nicht so groß 1,60 und das bett war ziemlich hoch aber das ist nicht so schlimm

2026-06-29 via Nuitee
C
Craig family_with_children gb
1
AVOID
Pros:

Nothing

Cons:

Carpets were filthy
Building work going on all day in the same binding
Elevator was like a bomb site
Local drug addicts hanging about when I had kids
Cleaning staff just walked into the apartment without knocking and waiting

2026-06-29 via Nuitee
E
Ellinor extended_group se
6
Snabb och bra kontakt med personal. Prisvärt
Pros:

Stort, rent.

Cons:

Heltäckningsmatta överallt som var fläckig, även i korridoren.

2026-06-28 via Nuitee
V
Vincent family_with_children nl
4
Slecht geslapen door de herrie
Pros:

Het appartement zelf was ruim de keuken ook.

Cons:

De extra slaapbanken waren beroerd slecht.
Er wordt verbouwt in het complex en die starten om 08:30 dat hoor je alsof E in je slaapkamer bezig zijn
De lift was gedeeltelijk buiten bedrijf.
Ervwas een wateroverlast waardoor men ook in ons appartement wilde kijken

2026-06-27 via Nuitee
D
Diego Gallardo family_with_children de
7
Pros:

La ubicación y la relación calidad-precio

Cons:

Se suponía que el departamento estaba pensado para seis personas, pero los implementos de cocina con mucha suerte alcanzaban para dos. Nos fue imposible preparar comidas. Fuera de esto, todo lo demás estuvo muy bien.

2026-06-26 via Nuitee
M
massana family_with_children es
4
Cons:

Estraban bichos por las ventanas de arriba las cuales no podíamos cerrar. Habían manchas de comida que no eran nuestras.

2026-06-25 via Nuitee
M
Michael solo_traveller de
10
2026-06-25 via Nuitee
R
Ross couple gb
10
2026-06-24 via Nuitee
C
Charan family_with_children in
3
2026-06-24 via Nuitee
I
Iván extended_group es
3
Lo peor que he visto en mucho tiempo
Pros:

Buena ubicación

Cons:

A pesar de pedir en varias ocasiones camas para tres personas, nos encontramos una cama y dos sofás cama de lo más incómodo que hemos probado. y además uno de los sofás no tenia ropa de cama.
También tenia un suelo enmoquetado lleno de manchas.

2026-06-24 via Nuitee
J
Jonathan couple nl
10
Geweldig
Pros:

Heel veel ruimte en verder alles wat je nodig hebt!

2026-06-24 via Nuitee
M
Monika extended_group pl
8
Bez szału ale ok :)
Pros:

Świetna lokalizacja, czysto, dobre wyposażenie. Nie oczekiwałam luksusów więc nie byłam rozczarowana.

Cons:

Wykładzina na podłodze potwornie poplamiona. No serio, raz na kilka lat wypadałoby to wyczyścić lub wymienić. Poza tym czysto, choć lata świetności już raczej minęły 😀 No i rozkładane fotele średnio wygodne.

2026-06-22 via Nuitee
U
Ursula solo_traveller de
6
Pros:

Möglichkeit, Kaffee zu kochen. Getrennte Schlafräume.

Cons:

Das Apartment ist renovierungsbedürftig.

2026-06-22 via Nuitee
U
Ulf couple no
6
Totalt sett en greit boalternativ som dekker det nødvendige.
Pros:

Sentralt plassert i forhold til mitt behov, god plass på rommet, rent og ryddig. God oppfølging og informasjon fra utleier. Svarte raskt på henvendelser.

Cons:

Digital adgang virket ikke, måtte bruke manuell kode. Dårlig ventilasjon på rom og spesielt bad. Veldig hard seng, små puter, ingen ekstra. Badekar uten badematte, det ble veldig glatt og utrygt for min del.

2026-06-19 via Nuitee