Apartmenthaus Berlin Mitte

Hotels
7.4 (285 reviews)
Heinrich-Heine-Platz 11 , Berlin , de

Facilities

Non-smoking rooms
Lift / Elevator
Soundproof rooms
Non-smoking throughout
Cashless payment available
Contactless check-in/check-out
Smoke alarms
Free wired internet
Internet access

Review Highlights

Pros:
Good location
Helpful service
Cons:
Poor cleanliness
Old furniture

Categories

Cleanliness
5.73
Multiple reviews point out significant cleanliness issues, including dirty floors and unclean amenities.
Service
8.7
Guests mentioned quick and helpful responses from the service team when reaching out.
Location
8.74
The location received positive remarks for being conveniently situated close to public transport and amenities.
Room Quality
6.69
Several reviews noted issues with old or uncomfortable furniture and lack of proper sleeping arrangements.
Amenities
6.22
Some amenities were described as inadequate, such as insufficient kitchen equipment and problems with appliances.
Value for Money
8.18
Although there are issues, the overall value for the price is considered reasonable by some guests.
Food and Beverage
7.23
No specific food and beverage comments were made, assigned target rating.
Overall Experience
7.7
Overall experience varied, with both positive and negative comments affecting the final impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:24

Property Description

Prime Location in Berlin Mitte
Discover Apartmenthaus Berlin Mitte, just steps away from Checkpoint Charlie and Gendarmenmarkt. Immerse yourself in the heart of Berlin.

Modern Amenities
Enjoy free WiFi, a convenient lift, and well-equipped kitchenettes in select units. Comfort and convenience at your fingertips.

Near Major Attractions
Explore nearby landmarks such as Berlin Cathedral, Alexanderplatz Underground Station, Neues Museum, and German Historical Museum.

To experience the best of Berlin, book your stay at Apartmenthaus Berlin Mitte now.

Important information:

Check-in is only possible via our digital check-in system. The link for this will be sent by e-mail, SMS or WhatsApp shortly before arrival. Once the registration form has been filled and an ID card or passport has been uploaded, access to the Guest Area with all the details of your stay will be granted. Our support team is available around the clock by phone and chat. This home is equipped with a device that monitors the environment inside the property (including noise levels, temperature, and motion) to ensure guests have a pleasant stay and our neighbors are not disturbed.This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.4
Based on 285 reviews
Cleanliness: 5.73
Service: 8.7
Location: 8.74
Room Quality: 6.69
Amenities: 6.22
Value for Money: 8.18
Food and Beverage: 7.23
Overall Experience: 7.7
D
de la Paz family_with_children de
10
2026-03-21 via Nuitee
D
de la Paz family_with_children de
10
2026-03-21 via Nuitee
Аnastasija family_with_children lv
8
Pros:

В апартаментах было все необходимое: посуда, полотенца , чайник, фен, телевизор. Апартаменты находятся в не плохом месте, в течение полу часа можно дойти пешком до главных достопримечательностей Берлина.

Cons:

Апартаментам требуется косметический ремонт. Все выглядит усталым и из за этого портится впечатление.

2026-03-20 via Nuitee
V
Valerio family_with_children it
8
2026-03-20 via Nuitee
A
Agatha couple br
10
2026-03-19 via Nuitee
E
Eren couple tr
6
2026-03-18 via Nuitee
R
RODRIGO family_with_children br
10
Pros:

Apartamento confortável e ótima comunicação. Não nos faltou nada durante a estadia.

2026-03-18 via Nuitee
J
Juel family_with_children al
10
2026-03-17 via Nuitee
E
Emanuele extended_group it
8
meglio di come ci aspettavamo
Pros:

perfetto

Cons:

tutto perfetto

2026-03-17 via Nuitee
C
Cecilia couple es
6
Cambien los sofás, porque están asquerosos
Pros:

Es muy amplio, baño estaba muy bien y la cocina tamnn. La habitación es cómoda

Cons:

Tienen que hacer obras realmente y renovar ciertas cosas. Los sofás tienen unas manchas realmente asquerosas y lo mismo le sucede a la moqueta …

2026-03-17 via Nuitee
L
Lenka family_with_children cz
9
Pros:

Dobrá lokalita - kousek od stanice metra, supermarket hned přes ulici.
Prostorný dvoupokojový apartmán, vešli jsme se bez problémů i se 3 staršími dětmi.
Vše bylo perfektně čisté.
Skvělý informační servis pomocí aplikace Homaris.de - všechny informace pro příjezd a dostupnost ubytování jsme měli předem a kdykoliv k dispozici v mobilní aplikaci.

Cons:

Kuchyň by mohla být lépe vybavená - nádobí bylo čisté a pro 5 lidí na snídani stačilo, ale na větší vaření ho bylo málo (1 hrnec, 5 talířů, 5 příborů...)

2026-03-16 via Nuitee
A
Arcangelo family_with_children it
4
2026-03-16 via Nuitee
C
Claudia extended_group fi
6
Accommodation in a good location if quality doesn’t matter much.
Pros:

Location was really good.

Cons:

The room was quite dirty — the curtains had many stains and the entire carpet was dirty and also stained. Our toilet didn’t flush at first, so I had to contact the staff immediately. I had also booked and paid for an early check-in, but it didn’t happen as it should have, and I had to contact the staff several times before I was finally able to access my room.

2026-03-16 via Nuitee
O
omexi extended_group ge
10
Pros:

It is in a very good location.

2026-03-16 via Nuitee
A
Agatha couple br
10
2026-03-15 via Nuitee
G
giordana extended_group it
5
Rapporto qualità prezzo top
Pros:

La posizione è eccellente, praticamente in centro considerando che vicino c’è la metro cge con due fermate (5 minuti) arriva ad Alexanderplatz

Cons:

La stanza era molto sporca, non vengono a rifare la camera, mancava il phon

2026-03-15 via Nuitee
C
Cristina family_with_children es
4
Ubicación cómoda, pero aspectos mejorables
Pros:

La ubicación es muy buena, ya que tienes tanto el autobús como el metro muy cerca. Esto permite llegar al centro en unos 10-15 minutos de forma rápida y cómoda.

Cons:

No me gustó la falta de higiene en la habitación. Había bastante humedad y el tostador estaba en unas condiciones poco higiénicas. Además, la cama individual era muy fina y bastante incómoda. También echamos en falta una mesa donde poder comer cómodamente. En general, nuestra experiencia no fue buena.

2026-03-15 via Nuitee
P
Pia couple de
5
Hat seinen Zweck erfüllt - würde ich nicht wieder buchen.
Cons:

Es gab für 2 gebuchte Personen nur ein großes und ein kleines Handtuch. Wände zum Teil sehr kaputt, Das Sofa im Apartment war in wirklich schlechtem Zustand. Die Wände sind SEHR hellhörig - es war nämlich sehr laut. Und trotz geschlossener Fenster und Türen war es nicht leiser.

2026-03-14 via Nuitee
A
Anabella extended_group es
8
Todo bien
Pros:

Muy buena ubicación, sitio tranquilo y limpio.

Cons:

Las camas supletorias son un poco incómodas.

2026-03-13 via Nuitee
J
Javier extended_group es
8
Pros:

La localización
La facilidad para entrar

2026-03-13 via Nuitee