Apartmenthaus Berlin Mitte

Hotels
7.4 (285 reviews)
Heinrich-Heine-Platz 11 , Berlin , de

Facilities

Non-smoking rooms
Lift / Elevator
Soundproof rooms
Non-smoking throughout
Cashless payment available
Contactless check-in/check-out
Smoke alarms
Free wired internet
Internet access

Review Highlights

Pros:
Good location
Helpful service
Cons:
Poor cleanliness
Old furniture

Categories

Cleanliness
5.73
Multiple reviews point out significant cleanliness issues, including dirty floors and unclean amenities.
Service
8.7
Guests mentioned quick and helpful responses from the service team when reaching out.
Location
8.74
The location received positive remarks for being conveniently situated close to public transport and amenities.
Room Quality
6.69
Several reviews noted issues with old or uncomfortable furniture and lack of proper sleeping arrangements.
Amenities
6.22
Some amenities were described as inadequate, such as insufficient kitchen equipment and problems with appliances.
Value for Money
8.18
Although there are issues, the overall value for the price is considered reasonable by some guests.
Food and Beverage
7.23
No specific food and beverage comments were made, assigned target rating.
Overall Experience
7.7
Overall experience varied, with both positive and negative comments affecting the final impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:24

Property Description

Prime Location in Berlin Mitte
Discover Apartmenthaus Berlin Mitte, just steps away from Checkpoint Charlie and Gendarmenmarkt. Immerse yourself in the heart of Berlin.

Modern Amenities
Enjoy free WiFi, a convenient lift, and well-equipped kitchenettes in select units. Comfort and convenience at your fingertips.

Near Major Attractions
Explore nearby landmarks such as Berlin Cathedral, Alexanderplatz Underground Station, Neues Museum, and German Historical Museum.

To experience the best of Berlin, book your stay at Apartmenthaus Berlin Mitte now.

Important information:

Check-in is only possible via our digital check-in system. The link for this will be sent by e-mail, SMS or WhatsApp shortly before arrival. Once the registration form has been filled and an ID card or passport has been uploaded, access to the Guest Area with all the details of your stay will be granted. Our support team is available around the clock by phone and chat. This home is equipped with a device that monitors the environment inside the property (including noise levels, temperature, and motion) to ensure guests have a pleasant stay and our neighbors are not disturbed.This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.4
Based on 285 reviews
Cleanliness: 5.73
Service: 8.7
Location: 8.74
Room Quality: 6.69
Amenities: 6.22
Value for Money: 8.18
Food and Beverage: 7.23
Overall Experience: 7.7
X
Xavèr couple de
7
Ansonsten okay
Cons:

Das einchecken (Code/ Schlüssel) hat nicht gut geklappt

2026-04-04 via Nuitee
G
Gaia extended_group it
5
2026-04-04 via Nuitee
M
Matthias family_with_children gb
2
So geht das nicht. Massive Sicherheitsrisiken und große Mängel.
Pros:

Nichts.

Cons:

Ein Fenster 4. Stock ließ sich nicht schließen. Lebensgefahr. Besteck und Geschirr war nicht ausreichend vorhanden. Personal war unfreundlich. Flecken im Teppich. Duschvorhang war verschimmelt. Abplatzungen an den Wänden. Wir sind auf Grund der Umstände einen Tag vorher abgereist. Ich erwarte einen refund, hier muss mir entgegen gekommen werden. Wir sind gestern um 13.00 ausgecheckt. Von Seiten des yperdonals gab es keine Kompensation. D ies erwarte ich nun von booking.

2026-04-03 via Nuitee
S
Saadah couple de
10
2026-04-03 via Nuitee
R
Raul Ernesto family_with_children ar
5
Pros:

La ubicación es muy buena.

Cons:

La entrada con código no funcionaba correctamente. Alquilamos para 4 personas, había 3 banquetas, y 3 tasas.
En el guardarropa había un calzoncillo usado de algún inquilino anterior.

2026-04-02 via Nuitee
E
emma solo_traveller es
1
2026-04-02 via Nuitee
D
Daniel extended_group es
8
2026-04-01 via Nuitee
J
Julen family_with_children es
3
Pros:

Estaba ubicado a menos de 30min andando del centro y a 10 minutos del centro. La calefacción funcionaba bien y había sal aceite y pimienta.

Cons:

El alojamiento estaba un poco sucio, en la cocina no funcionaba el agua caliente. Al tener el sofá-cama al lado de la cocina se escucha el frigorífico haciendo ruido toda la noche

2026-04-01 via Nuitee
G
Grazia extended_group fr
8
2026-04-01 via Nuitee
B
Bernardo extended_group br
7
Excelente para curtas estadias de 4 pessoas
Pros:

O preço é excelente

Cons:

O banheiro alaga, internet e pessima, ficamos quase 1 hora fora do apartamento pois nosso apartamento não está liberado

Obs: cheguei 2 horas depois do início do check in

2026-03-31 via Nuitee
S
Salis family_with_children de
8
2026-03-31 via Nuitee
F
Filipe couple br
10
2026-03-31 via Nuitee
A
Alejandro family_with_children es
9
2026-03-30 via Nuitee
S
Sylviane couple ch
7
Pros:

Lieu tranquille

Cons:

Coin cuisine: une machine à café

2026-03-29 via Nuitee
B
Brendan family_with_children ie
9
2026-03-29 via Nuitee
A
Anna family_with_children pl
7
2026-03-28 via Nuitee
A
Angelo extended_group it
10
Pros:

beautiful

2026-03-28 via Nuitee
D
Deniss extended_group ee
8
2026-03-28 via Nuitee
M
Monika extended_group se
1
Katastrof
Pros:

Tyvärr ingenting.

Cons:

Allt , rummet var smutsigt , fläckar överallt på mattan , väggarna soffor , gardiner, damm på sänggavel , spindelnät på väggarna, ventilation i badrummet smutsig och högljudd, vi har aldrig varit med om sånt , vi kunde inte stanna där .

2026-03-27 via Nuitee
J
jawdhari family_with_children ro
10
2026-03-27 via Nuitee