Apartmenthaus Berlin Mitte

Hotels
7.4 (582 reviews)
Heinrich-Heine-Platz 11 , Berlin , de

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Family rooms
Lift / Elevator
Soundproof rooms
Non-smoking throughout
Cashless payment available
Contactless check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Helpful service
Cons:
Poor cleanliness
Old furniture

Categories

Cleanliness
5.73
Multiple reviews point out significant cleanliness issues, including dirty floors and unclean amenities.
Service
8.7
Guests mentioned quick and helpful responses from the service team when reaching out.
Location
8.74
The location received positive remarks for being conveniently situated close to public transport and amenities.
Room Quality
6.69
Several reviews noted issues with old or uncomfortable furniture and lack of proper sleeping arrangements.
Amenities
6.22
Some amenities were described as inadequate, such as insufficient kitchen equipment and problems with appliances.
Value for Money
8.18
Although there are issues, the overall value for the price is considered reasonable by some guests.
Food and Beverage
7.23
No specific food and beverage comments were made, assigned target rating.
Overall Experience
7.7
Overall experience varied, with both positive and negative comments affecting the final impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:24

Property Description

Prime Location in Berlin Mitte
Discover Apartmenthaus Berlin Mitte, just steps away from Checkpoint Charlie and Gendarmenmarkt. Immerse yourself in the heart of Berlin.

Modern Amenities
Enjoy free WiFi, a convenient lift, and well-equipped kitchenettes in select units. Comfort and convenience at your fingertips.

Near Major Attractions
Explore nearby landmarks such as Berlin Cathedral, Alexanderplatz Underground Station, Neues Museum, and German Historical Museum.

To experience the best of Berlin, book your stay at Apartmenthaus Berlin Mitte now.

Important information:

Check-in is only possible via our digital check-in system. The link for this will be sent by email, SMS or WhatsApp shortly before arrival. Once the registration form is completed and an ID card or passport is uploaded, access to the Guest Area, including all details of your stay, will be granted.

Our support team is available around the clock by phone and chat.

This home is equipped with a device that monitors the environment inside the property (including noise levels, temperature, and motion) to ensure guests have a pleasant stay and our neighbours are not disturbed.

Please note that renovation work will be carried out from April 2026 to May 2027, and guests may occasionally experience construction noise, dust, and dirt, as well as temporary limitations in certain common areas.This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.4
Based on 582 reviews
Cleanliness: 5.73
Service: 8.7
Location: 8.74
Room Quality: 6.69
Amenities: 6.22
Value for Money: 8.18
Food and Beverage: 7.23
Overall Experience: 7.7
A
Alessandro extended_group gb
3
2026-07-24 via Nuitee
M
Matthew Hilton solo_traveller gb
1
Horrendous
Pros:

Proximity to UBahn

Cons:

Dirty carpets throughout, unwelcoming approach and hallways. Damaged walls, unkept feeling making the experience uncomfortable. One chair for 5 people. 3 plates, insufficient cutlery. No kettle. 1 pan to cook from. The kitchen is unequipped and dirty. The photos give a basic impression, the reality is so much worse! Would not recommend this place to anyone.

2026-07-24 via Nuitee
F
fabio solo_traveller ch
4
Déçu
Pros:

L'emplacement et la propreté

Cons:

Sur l'annonce, il était écrit 9 lits. Quand je suis arrivé là-bas, il y avait 6 lits. J'ai téléphoné pour demander et ils n'ont rien voulu savoir... J'ai montré la preuve qu'il était écrit 9 lits sur l'annonce...

2026-07-23 via Nuitee
S
Simon Alfred solo_traveller de
7
2026-07-23 via Nuitee
M
María Reyes extended_group es
8
Cons:

la aplicación para obtener información del cógido de entrada al bloque y luego al apartamento es muy liosa. Cada vez que intenté entrar me solicitaba hacer el check-in y tuve que preguntar varias veces para que me indicaran qué apartamento era el que me tocaba

2026-07-22 via Nuitee
F
Ferdinand solo_traveller nl
6
Apartement in Berlijn
Pros:

Het was erg goed gelegen, dicht bij veel bezienswaardigheden

Cons:

Helaas werden we elke ochtend erg vroeg gewekt door geboor in anderen appartementen in hetzelfde complex, ook was er schimmel in de badkamer

2026-07-22 via Nuitee
B
Barbara solo_traveller de
8
2026-07-21 via Nuitee
C
Carmen extended_group es
1
2026-07-21 via Nuitee
A
Aga solo_traveller gb
2
Very low standard, but good location
Pros:

Good fairly central location, about 25min walk from city centre.

Cons:

Very poorly maintained room. TV, dish washer and 2 fans were broken. WiFi in the building kept cutting off. The carpets, walls, curtains and tiles were heavily stained and the room visibly run down.

2026-07-19 via Nuitee
J
Juan Carlos solo_traveller es
3
Decepcionante
Pros:

La ubicación.

Cons:

El apartamento estaba sucio, los ventiladores (porque no hay aire acondicionado) no funcionaban, así que hace muchísima calor. Había obras en el edificio que no se avisaron así que desde las 8am había un ruido insoportable, que se sumaba al de las fiestas de adolescentes en otras habitaciones durante la noche.

2026-07-18 via Nuitee
T
Teake extended_group nl
6
Fine
Pros:

Cheap, in a good area. Checking in is easy. Bathroom was good.

Cons:

When we arrived the room was till being cleaned. However, the carpet had a huge stain and generally felt dirty. The kitchen, though spacious, does not have an acceptable amount of utilities: no spatula, 3 glasses and 2 pans of which one wasn’t even compatible with the induction cooktop (basically all the cupboards are empty.) In the end it’s acceptable to use as a base to explore Berlin, but nothing more than that.

2026-07-18 via Nuitee
D
Daniela solo_traveller es
10
2026-07-18 via Nuitee
D
Daniela solo_traveller es
10
2026-07-18 via Nuitee
B
Bernal extended_group us
6
I don’t recommend
Cons:

Carpet dirty, blinds broken, no soap, room tv doesn’t work,

2026-07-17 via Nuitee
N
Nicola solo_traveller gb
8
Pros:

The apartment was clean and spacious and the location was great. It was easy to get in and out and there were nice places to eat close by and a pretty lake close by also. It was easy to get in and out and we had no problems.

Cons:

Two of the 3 fold out beds didn't fold out so the mattresses were level. We had to take the mattresses off and put them on the floor for comfort. The kitchen wasn't equipped with enough mugs or cutlery for our party but on the whole it was great value for money and I would stay here again

2026-07-14 via Nuitee
V
Volodymyr extended_group ua
10
2026-07-13 via Nuitee
R
Roberto extended_group cl
8
Una buena estadía en Berlín.
Pros:

La ubicación. Cerca de estaciones de metro y parada de buses. Además el baño espacioso, cómodo y con buenas instalaciones.

Cons:

El ingreso algo sucio al igual que el ascensor.

2026-07-12 via Nuitee
P
Piotr family_with_children pl
8
w skali 1-5 daję 4
Pros:

Przestronny, wygodne łóżka.

Cons:

Małe wyposażenie aneksu kuchennego (brakowało wielu rzeczy). Wykładzina wymagałaby odświeżenia.

2026-07-11 via Nuitee
N
Noelia solo_traveller es
7
2026-07-11 via Nuitee
K
Kirsten solo_traveller at
7
Cons:

Ein couchkissen wäre nett, ebenso ein geschirrhandtuch. Spinnweben unter der decke!

2026-07-10 via Nuitee