Courtyard by Marriott Oakland Airport

Hotels
•
Courtyard by Marriott
8.2 (821 reviews)
350 Hegenberger Road , Oakland , us

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Children allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent service
Comfortable beds
Friendly staff
Great location
Cons:
Old mattress
Broken amenities
Cold shower water
Limited TV channels

Categories

Cleanliness
8.23
Overall cleanliness was generally appreciated, but there were some concerns regarding sanitation in certain areas.
Service
8.9
Staff were consistently described as kind and helpful, contributing positively to the overall experience.
Location
8.74
The hotel’s location was convenient for accessing nearby attractions, but there were concerns about safety in the area.
Room Quality
7.69
Rooms were comfortable but issues like an old mattress and inconsistent amenities were highlighted.
Amenities
7.72
Issues with broken amenities such as the TV and coffee maker were raised, impacting the overall experience.
Value for Money
8.18
Pricing seemed reasonable, but additional hidden fees for parking were a disappointment.
Food and Beverage
7.73
Food options were perceived as underwhelming for the price, with service in the bistro noted as inadequate.
Overall Experience
8.4
The overall stay was satisfactory with several positive aspects, despite existing issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:36

Property Description

Convenient Shuttle Service to Airport
A stay at Courtyard by Marriott Oakland Airport includes a complimentary shuttle service to Oakland International Airport, ensuring a stress-free travel experience right from the start.

Modern Rooms with Complimentary WiFi
Relax in well-appointed rooms featuring modern furnishings, cable TV, and a cozy seating area with a work desk. Stay connected with complimentary WiFi throughout your stay.

Dining Options and Leisure Facilities
Indulge in delicious meals at The Bistro restaurant offering Starbucks coffee for breakfast and a selection of cocktails in the evening. Unwind by the outdoor swimming pool, stay active at the fitness centre, or catch up on work at the business centre.

Experience comfort and convenience at Courtyard by Marriott Oakland Airport - book your stay now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OAK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 20 per day.

Location

Guest Reviews

8.2
Based on 821 reviews
Cleanliness: 8.23
Service: 8.9
Location: 8.74
Room Quality: 7.69
Amenities: 7.72
Value for Money: 8.18
Food and Beverage: 7.73
Overall Experience: 8.4
M
Maxime • solo_traveller • us
8
2026-02-12 • via Nuitee
C
Citizen • couple • us
10
Great hotel for flying out of Oakland AirPort
Pros:

Good location with a fair price

Cons:

No complaints

2026-02-12 • via Nuitee
R
Rodney • couple • us
8
Good customer service and clean hotel
Pros:

Location

Cons:

NA

2026-02-10 • via Nuitee
A
Adrian • solo_traveller • us
10
Pros:

Great service and the room were fully loaded with all amenities, and it was very clean

2026-02-10 • via Nuitee
G
Gil • solo_traveller • us
9
Slept great thank u
Pros:

Clean

Cons:

Blankets

2026-02-10 • via Nuitee
A
Andres • couple • us
10
2026-02-08 • via Nuitee
P
Peter • couple • us
10
Staff was very accommodating
Pros:

Very clean, nice professional staff. A quiet night’s sleep.

Cons:

All good

2026-01-31 • via Nuitee
J
Julia • solo_traveller • us
10
2026-01-30 • via Nuitee
K
Kim • family_with_children • us
10
Great stay
Pros:

Everything was great

Cons:

The neighborhood was a bit sketchy. I was glad there was a high fence and gate to get in and out

2026-01-29 • via Nuitee
R
Ryan • family_with_children • us
3
Not up to Marriott standard
Pros:

Location was close to the airport

Cons:

The staff here was not good. Everything took forever- check in, breakfast. Trash was still in the room.

2026-01-28 • via Nuitee
N
NaTasha • couple • us
10
Pros:

The property is an older hotel. It was clean. The beds were comfortable and I felt safe. I enjoy staying here.. I’ve come to town recently for a few concerts. This is my go to hotel..

2026-01-26 • via Nuitee
A
Angela • couple • us
1
Needed a wheelchair room for the night to make an early flight. Thought I could trust marriott , but this hotel is disgu
Pros:

Nothing

Cons:

Dirty, dilapidated hotel, room smelled, curtains didn’t close,.

2026-01-23 • via Nuitee
S
Sharon • couple • us
10
Very clean and close to airport
Pros:

Close to airport. Staff was super friendly and helpful. Very quiet. Room was clean and bed was comfortable. Would definitely stay there again.

Cons:

N/A

2026-01-21 • via Nuitee
C
Cynthia • family_with_children • us
7
Pros:

Location was great. Staff eas very hospitable and nice!!

Cons:

The wait for our room to be ready. Arrived at 3 and didn't get it until close to 6. Room wasn't what I expected. Sofa bed was smaller then expected

2026-01-21 • via Nuitee
J
Jacob • couple • us
7
Overall great just wish the shower water was warmer!
Pros:

Location the Oakland arena! Easy to find, everything like Starbucks and other stuff in the hotel! Staff was also very friendly!

Cons:

Only thing we didn’t like was how cold the water was for the shower.

2026-01-21 • via Nuitee
S
Sakura • family_with_children • us
9
2026-01-21 • via Nuitee
H
Hanwen • solo_traveller • us
10
2026-01-20 • via Nuitee
M
Maria • extended_group • de
1
Cons:

Wir haben bloß eine Nacht dort verbracht und zwei Monate später immer noch nicht die Kaution wieder bekommen. Das kann nicht angehen, bei keinem anderen Hotel war dies der Fall. Alles hat reibungslos funktioniert und wurde zurück erstattet nur hier nicht und ich sehe noch nicht, dass wir diese Kaution überhaupt wieder bekommen!

2026-01-19 • via Nuitee
W
Wanda • family_with_children • us
10
2026-01-19 • via Nuitee
L
Louise Foged • family_with_children • dk
7
Pros:

Fine værelser. Gode træningsfaciliteter

Cons:

Morgenmadskonceptet fungerede ikke optimalt

2026-01-19 • via Nuitee