Doubletree By Hilton Omaha Southwest, Ne

Hotels
•
Doubletree by Hilton
9 (705 reviews)
3650 S. 72nd St. , Omaha , us
+1 402-905-9414

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Comfortable beds
Great location
Helpful staff
Cons:
Inconsistent cleanliness
Dated rooms
Free coffee not offered

Categories

Cleanliness
8.25
Multiple reviews mention that the cleanliness was an issue with stained carpets, bugs, and rooms that felt dirty.
Service
9.75
The staff received positive remarks for being accommodating and helpful, enhancing overall guest experience.
Location
9.75
Many reviews appreciated the convenient location of the hotel.
Room Quality
8.25
Several reviews indicated that the rooms were dated, had issues, and did not match expectations.
Amenities
9.25
Though some amenities were found lacking, guests generally enjoyed the cookies and appreciated available facilities.
Value for Money
9.25
Guests felt that the pricing was high given the state of the rooms and amenities, affecting their perception of value.
Food and Beverage
8.75
Some guests enjoyed the on-site restaurant, but the lack of free coffee disappointed others.
Overall Experience
8.75
Overall, guests had a fair experience, highlighted by good service and an ideal location, but marred by cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:18

Property Description

Prime Location for Entertainment
The DoubleTree by Hilton Omaha Southwest is perfectly situated in the heart of Omaha, offering easy access to popular attractions like Aksarben Village, Baxter Arena, and Stinson Park. Your next adventure is just around the corner!

Modern and Spacious Accommodations
With 179 contemporary rooms, including well-appointed suites, our hotel combines style and comfort seamlessly. Enjoy amenities like a 55-inch TV, free Wi-Fi, and a large work area for your convenience and relaxation.

Versatile Meeting Spaces and Dining Options
Host your events seamlessly in our 3,000 square feet of flexible meeting space, supported by professional planning and catering services. After a productive day, unwind at Vida Lounge & Restaurant with a cocktail or indulge in our gourmet menu.

Book your stay at the DoubleTree by Hilton Omaha Southwest for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OMA

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

9
Based on 705 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.75
Room Quality: 8.25
Amenities: 9.25
Value for Money: 9.25
Food and Beverage: 8.75
Overall Experience: 8.75
D
Dale • extended_group • us
10
Comfortable
Pros:

Friendly staff

Cons:

Carpet was dirty and stained.

2026-08-06 • via Nuitee
K
Keith • family_with_children • us
8
2026-08-03 • via Nuitee
J
Jeffrey • solo_traveller • us
9
Good location and nice room
Pros:

Clean rooms and good front desk staff.

Cons:

Ok breakfast.

2026-08-02 • via Nuitee
R
Rundial • family_with_children • us
5
My stay was not that good.
Pros:

No free breakfast

Cons:

Free breakfast

2026-08-02 • via Nuitee
K
Kun • couple • us
10
2026-07-18 • via Nuitee
A
Adeeb • solo_traveller • us
8
2026-07-17 • via Nuitee
C
Constance • family_with_children • us
9
2026-07-10 • via Nuitee
B
Barbara • family_with_children • us
8
Good value friendly attentive host and delicious cookies The
Pros:

Cookies The staff and the price

Cons:

I thought breakfast should have been included The

2026-07-07 • via Nuitee
R
Russell • solo_traveller • us
8
Pros:

The View

Cons:

Ice machine was broke on the 5th floor had to walk all the way down to the first floor to get ice with bad legs that was not convenient

2026-07-06 • via Nuitee
A
Aleksandr • family_with_children • us
6
Pros:

The hotel seems pleasant enough, but the room has very dirty carpeting, rusty door handles, a dirty toilet, and blankets with gray stains.

2026-07-01 • via Nuitee
B
Betty • family_with_children • us
10
2026-06-23 • via Nuitee
K
Kelli • couple • us
4
Probably won’t stay there again.
Pros:

Beds were comfy

Cons:

TV didn’t work. No remote to it. Asked for remote, was given a remote and told to program it ourselves. Couldn’t get it programmed. Gave it back at check out and told them again it didn’t work. Then they told us it wasn’t even the right remote to any of their TVs. Housekeeping woke us up twice, before 9:00. They tried to just walk in.

2026-06-22 • via Nuitee
R
Rachel • couple • us
9
2026-06-21 • via Nuitee
S
Shelby • family_with_children • us
10
2026-06-16 • via Nuitee
K
Keizer • solo_traveller • us
10
2026-06-11 • via Nuitee
S
Simmonds • couple • us
10
2026-06-01 • via Nuitee
M
Michele • couple • us
5
It was ok.
Pros:

was told there was no breakfast.

Cons:

The carpet in the room was stained. The guy who checked me out had a bad attitude when I asked for a receipt.

2026-05-28 • via Nuitee
M
Maren • couple • us
10
Great place to stay
Pros:

Staff was FANTASTIC and friendly

Cons:

Clean large rooms

2026-05-28 • via Nuitee
M
Mauricio • solo_traveller • us
8
Cons:

No hot water

2026-05-28 • via Nuitee
B
Belinda • family_with_children • us
7
Cons:

Hot water took awhile
Elevator on the 5th floor on the south side didnt go down, button appeared broken
Dresser had a piece of cardboard keeping it steady

2026-05-26 • via Nuitee