Metro Inn

Hotels
2363 Banff Trail Northwest , Calgary , ca

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
Heating
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
Dirty rooms
Poor maintenance
Bad smell
Unhelpful service

Categories

Cleanliness
2.14
Multiple reviews indicated rooms were dirty and unkempt.
Service
7.11
Some reviews appreciated the staff's kindness, though some felt the service was lacking.
Location
8.15
The area is convenient with nearby restaurants.
Room Quality
3.1
Many guests reported issues with room condition, including damages and unpleasant smells.
Amenities
4.13
Limited mentions of amenities; some were broken or unavailable.
Value for Money
6.09
A few mentioned that spending more could yield better options, though price was deemed low.
Food and Beverage
5.14
No specific mentions, assigned target rating.
Overall Experience
4.11
General dissatisfaction with the stay experience expressed in several reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 09:49

Property Description

Convenient Location
Situated only 300 metres from McMahon Stadium, Metro Inn offers easy access to popular attractions such as Calgary Tower and Stampede Park.

Comfortable Rooms
Guests can enjoy air-conditioned rooms equipped with modern amenities including a desk, flat-screen TV, and a private bathroom, ensuring a comfortable stay.

Nearby Attractions
Explore top Calgary attractions like Calgary Zoo Botanical Garden & Prehistoric Park and Crowchild Twin Arena, located just a short drive away from the hotel.

Ready to experience comfort and convenience in Calgary? Book your stay at Metro Inn now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 2.14
Service: 7.11
Location: 8.15
Room Quality: 3.1
Amenities: 4.13
Value for Money: 6.09
Food and Beverage: 5.14
Overall Experience: 4.11
M
Melissa solo_traveller ca
7
2026-08-26 via Nuitee
D
Dean solo_traveller ca
9
2026-08-15 via Nuitee
W
Wesley solo_traveller ca
5
Pros:

Location

Cons:

The room was old and had a smell like we stepped into 1980's....I'm sorry but also there was a pipe showing and it went along the bottom of wall....I felt creeped out.

2026-07-20 via Nuitee
T
Terence solo_traveller ca
5
If all you need is a comfortable bed at a low price......
Pros:

In need of renovation but this is reflected in the price. The bed & pillows were very comfortable & front staff very helpful & accommodating to personal requests.

Cons:

Old & tired property in need of renovation.

2026-07-20 via Nuitee
S
Sierra solo_traveller ca
6
2026-07-13 via Nuitee
R
Ramirez couple mx
7
Nice sleep
Pros:

The bed was comfortable. And the staff at the front desk were good and friendly

Cons:

I found some hair in the shower before I used it for the first time, and the price was a little bit higher than expected

2026-07-10 via Nuitee
S
Somers solo_traveller jp
5
Pros:

That i found a room in Calgary during Stampede that didnt cost over $300

Cons:

the room is in poor shape

2026-07-10 via Nuitee
C
charles solo_traveller us
1
Terrible
Pros:

Not much.

Cons:

Linens had burn holes in both. The bathroom sink needed scrubbing. Shower had big crack in the floor. The carpet had rips and tears at the bathroom door. The handle to the bathroom was not installed properly with big gaps in the door and would not fasten. The shower rod holding the shower curtain was about to fall off. The toilet paper dispenser was filthy. Curtain hanger left on the window sill. The chair in the room had a child's sticker on it that appears to have been there for years. Two outlets left without cover plates and a child could have been killed. Lampshade had tear in it. Would not recommend it. For the price I paid and it being a prior Ramada, I would have expected lots better. Would have left and refused to pay. Should get refund for at least half of what I paid.

2026-07-08 via Nuitee
D
Don couple ca
1
Absolutely Horrendous
Cons:

Upon arrival and check in, we went to the deluxe suite. There was a 30 foot by 20 foot pond in front of the door. There was a remnant of a towel that had stuffed under the door to keep the water from entering the suite. When we opened the door all you could smell was Pinesol and moldy carpet. Management knew this suite was uninhabitable and yet they tried to rent in, I feel we deserve we deserve a full refund

2026-07-01 via Nuitee
A
Avery family_with_children ca
6
Pretty good but the price was too high for the quality of the room.
Pros:

The man at the counter was efficient and kind.

Cons:

The room was a little dirty and there were cigarette burns in the blankets.

2026-06-22 via Nuitee
S
Sandra couple ca
8
Is k , pass as and go and good price
Pros:

It was very clean . My little dog was welcomed that was a +++

Cons:

Curtains

2026-06-19 via Nuitee
F
Fredrick couple ke
7
It was good
Cons:

The room service was poor, cleaning of the room was done only once through my stay including changing of the beddings and towels.

2026-06-17 via Nuitee
M
Muna solo_traveller ke
4
None
Pros:

Access to Metro

Cons:

Damp mat causing discomfort throughout

2026-06-17 via Nuitee
L
leslie solo_traveller ca
2
Very disappointed!
Pros:

The only good thing I can say is the staff was friendly.

Cons:

The condition of the room was deplorable. Very old, run down. Not cleaned well. Beside table was dirty, lamps dusty. The screws for the security lock on the door where hanging out and would provide no protection at all if forced even slightly. The chair at the desk was ratty and torn.

2026-05-22 via Nuitee
K
kirt couple ca
1
Will not reserve a room here again
Pros:

Nothing staff is rude

Cons:

Scummy location

2026-05-14 via Nuitee
K
Kobelt solo_traveller ca
2
Pros:

It had 4 walls

Cons:

The first room I was put in had leak coming from the ceiling. After I was moved I heard shouting and glass breaking coming from the room next to me. After things calmed down and the police left there was a trail of blood in front of my door that didn't get cleaned until the next day. At no point did any staff check on me after this incident.

2026-04-23 via Nuitee
F
Filipe solo_traveller ca
4
Pior quarto da semana.
Pros:

Localização perto do comboio.

Cons:

Precisa de remodelação urgente.
Odor no quarto, candeeiro não funcionam (quarto escuro) , sujidade, casa de banho degradada, cadeira cheia de buracos, AC partido.

2026-04-13 via Nuitee
J
Jonas soulier solo_traveller ca
10
Great stay!
Pros:

Its good I enjoy my stays

Cons:

The doors shut to loudly lol

2026-03-23 via Nuitee
M
Moffatt couple ca
1
2026-03-19 via Nuitee
H
Hugie couple ca
1
Pros:

Nothing. It didn't have heat and there was a water leak in my bathroom and then I had to use their towels to clean up the water that could consistently leaf on my floor which they refuse to look at and then there was stains on the towels and they refused to give me my deposit back because of it. Sounds really fair right?
My mother has cancer and is blind whom I take care of on a day-to-day basis and they couldn't even provide me with a room that had heat. So I had to have my friend bring me a space heater just so that my mother and I didn't have to sleep with icicles on the inside of the curtains

Cons:

Everything . It didn't have heat and there was a water leak in my bathroom and then I had to use their towels to clean up the water that could consistently leaf on my floor which they refuse to look at and then there was stains on the towels and they refused to give me my deposit back because of it. Sounds really fair right?
My mother has cancer and is blind whom I take care of on a day-to-day basis and they couldn't even provide me with a room that had heat. So I had to have my friend bring me a space heater just so that my mother and I didn't have to sleep with icicles on the inside of the curtains

2026-03-04 via Nuitee