Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious breakfast
Cons:
Flimsy pillows
Recurring dinner menu
Issues with room temperature

Categories

Cleanliness
8.7
Rooms are reported as spotless and well-maintained.
Service
9.2
Staff is consistently described as friendly and helpful.
Location
9.2
Hotel is ideally situated close to major attractions.
Room Quality
8.7
Rooms are comfortable, though some guests noted issues.
Amenities
8.2
Amenities are generally good, with some room for improvement.
Value for Money
8.7
Good price-quality ratio for the services offered.
Food and Beverage
8.7
Breakfast is highlighted positively, though dinner options disappointed some.
Overall Experience
9
Guests consistently had a positive stay and appreciated several aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:17

Property Description

Prime Location in Wrocław’s Old Town
Mercure Wrocław Centrum, situated in the heart of Wrocław’s Old Town, offers free Wi-Fi and is just steps away from the Racławice Panorama.

Comfortable Rooms and Culinary Delights
The hotel boasts spacious rooms with cable TV, air conditioning, and tea/coffee-making facilities. Indulge in Polish and international cuisine at the hotel restaurant or savor exquisite dishes on stone plates at Winestone.

Exceptional Services and Green Initiatives
Enjoy 24-hour front desk assistance, laundry services, and valuable tourist information. Certified with the Green Key Certificate, Mercure Wrocław Center prioritizes pro-ecological activities and sustainable practices.

Ready to experience a blend of comfort and convenience? Book your stay at Mercure Wrocław Centrum today!

Important information:

Please note that parking is located on level B of the shopping mall next to the hotel and costs 120 PLN per car per day.

When traveling with pets, please note that an extra charge of 90 PLN per pet, per night.

The maximum vehicle height for parking at this property is 83 in.

Please note that for safety reasons, hotel room windows are non-opening.

Please note that our property does not feature a sauna or swimming pool. We offer massage services only, which are provided by an external company, BalineseMassage. All treatments are subject to the availability and terms of the external service provider and must be reserved in advance.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: WRO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs PLN 80 per day.

Location

Guest Reviews

8.8
Based on 2653 reviews
Cleanliness: 8.7
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.2
Value for Money: 8.7
Food and Beverage: 8.7
Overall Experience: 9
E
Emer • couple • ie
10
Beautiful Hotel in an Excellent Location
Pros:

Beautiful Hotel in an excellent location. Bed was very comfortable and staff are lovely and very helpful when I asked for extra pillows and towels the staff came within minutes. Plenty of very good options for breakfast and dinner in the hotel restaurant was delicious.

Cons:

Nothing

2026-04-11 • via Nuitee
M
Magdalena • family_with_children • pl
8
2026-04-10 • via Nuitee
L
Lukasz • family_with_children • de
10
Ich empfehle jedem ein Hotel, von dem aus man jeden Ort in kurzer Zeit erreichen kann.
Pros:

Frühstück, erstklassiger Service
Schöne Frau

Cons:

Nicht,
war alles gut.

2026-04-10 • via Nuitee
P
PAWEL • couple • pl
5
Dobry na dwie doby maksymalnie
Pros:

Lokalizacja

Cons:

Komunikacja z garażem

2026-04-10 • via Nuitee
T
Tanya • family_with_children • bg
10
Pros:

Персоналът беше любезен.Парното беше спряло и в стаята беше станало доста хладно едната вечер .Веднага ни донесоха печка .Локацията е много добра.Доволни сме.

Cons:

Няма нещо,което да не ни е харесало.

2026-04-10 • via Nuitee
P
Piotr • family_with_children • pl
5
Cons:

Błąd w informacji na profilu booking.com odnośnie ceny za śniadanie - do zapłaty w obiekcie.

Pomimo zgłoszenia sprawy i obietnicy sprawdzenia sytuacji obsługa nie wyjaśniła problemu.

2026-04-09 • via Nuitee
J
Joanna • couple • pl
10
👍
Pros:

👍

Cons:

👍

2026-04-09 • via Nuitee
B
Benjamin • solo_traveller • fr
10
2026-04-08 • via Nuitee
W
Walter • family_with_children • gb
10
2026-04-08 • via Nuitee
K
Kasia • family_with_children • nl
9
Pros:

Perfect location, wonderful breakfast, care for children

2026-04-08 • via Nuitee
D
Diana • family_with_children • ro
10
Pros:

The breakfast was amazing and all the experience was great.

2026-04-07 • via Nuitee
K
Kamila • family_with_children • dk
6
Ok do szybkiego wypadu na miasto. 🏙️
Pros:

Fajne, odnowione pokoje.

Cons:

Organizacja bufetu śniadaniowego, a w zasadzie jego rozmieszczenie. Wykładzina nie wyglądała estetycznie i higienicznie. Nieodnowione korytarze.

2026-04-06 • via Nuitee
J
James • family_with_children • gb
9
Great Hotel in a Central Location
Pros:

The hotel is in a good central location, most places within the centre are within walking distance. The rooms are spacious with a modern decor. Everything looked clean throughout. The price per night seemed reasonable for the area, so overall happy with the visit.

2026-04-06 • via Nuitee
K
kwajsu • family_with_children • mt
10
2026-04-05 • via Nuitee
M
Margaret • family_with_children • ie
10
Pros:

Location next to shopping centre,
Close to market square,
Friendly staff
Comfy room

Cons:

Nothing

2026-04-05 • via Nuitee
D
Daniel • couple • pl
10
2026-04-05 • via Nuitee
V
viaggiatore2306 • family_with_children • it
8
2026-04-03 • via Nuitee
R
Radosław • solo_traveller • pl
9
2026-04-03 • via Nuitee
K
Kevin • family_with_children • ie
3
It was not a comfortable stay and we ended up leaving
Pros:

Location is perfect - central to everything
Breakfast was very nice
Decor or hotel is modern

Cons:

We visited in March. Hotel air conditioning was turned off, rooms were stuffy, and there was also no capacity to open a window to let in fresh air. Ended up leaving the hotel one night early. The hotel advertises 'air conditioning' but in reality it only ventilates the rooms and doesn't allow for the rooms to be individually cooled this time of the year. The staff could do nothing about this either.

2026-04-02 • via Nuitee
A
Anna • couple • pl
10
Pros:

Restauracja i jedzenie smaczne .

Cons:

Pokoje nie pierwszej młodości , do odświerzenia , nasz pokój nie był wysprzątany podłoga w łazience się kleiła do kapci .Za wysoka cena jak na taki stan pokoju.

2026-04-01 • via Nuitee