SureStay Hotel by Best Western San Diego Pacific Beach

Hotels
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Sure Hotel by Best Western
8.8 (1844 reviews)
4545 Mission Bay Dr , San Diego , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Small rooms

Categories

Cleanliness
8.05
Multiple reviews indicate cleanliness issues, including dirty bathrooms and mold.
Service
9.55
Some positive experiences with friendly staff, notably Gina's helpfulness.
Location
9.55
Numerous reviews commend the hotel's convenient location.
Room Quality
8.05
General feedback indicates rooms are compact, with a few concerns about cleanliness.
Amenities
9.05
Adequate amenities like a microwave and fridge, though some rooms are tight.
Value for Money
9.05
Offers value, but some guests express disappointment for the price paid when facing cleanliness issues.
Food and Beverage
8.55
Breakfast gets mixed reviews, with some suggesting improvements.
Overall Experience
8.55
Overall enjoyable stay for many guests, though marred by cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 04:23

Property Description

Convenient Location near Mission Bay Park & Pacific Beach Pier

Modern Amenities in Every Room

Business Center & Free On-site Parking

Experience comfort and convenience at SureStay Hotel by Best Western San Diego Pacific Beach. Stay just steps away from Mission Bay Park and a short drive from Pacific Beach Pier. Each room is equipped with essential amenities like a microwave, refrigerator, and coffee machine. Relax in the seating area and enjoy free WiFi and HBO channels. Take advantage of the business center or explore the nearby attractions with free on-site parking. Whether you're here for business or leisure, make your booking today for a memorable stay.

Important information:

Please note: Free parking is limited and is offered on a first-come, first-served basis. Parking is not guaranteed if a guest does a late check-in.

Please note this accommodations does not offer disability accessible guestrooms. Contact property for details.

When traveling with pets, please note that an extra charge of $75.00 per pet, per night plus tax applies.

Please note that a maximum of 2 pets is allowed.

Please note that the property can only allow pets with a maximum weight of 75 pounds.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 1844 reviews
Cleanliness: 8.05
Service: 9.55
Location: 9.55
Room Quality: 8.05
Amenities: 9.05
Value for Money: 9.05
Food and Beverage: 8.55
Overall Experience: 8.55
I
Isabella • family_with_children • us
8
comfortable and convenient. Great Value
Pros:

water pressure in showers are great.

Cons:

The room had rust on the mini fridge

2026-04-01 • via Nuitee
J
Jason • family_with_children • us
8
Pros:

Food

Cons:

Nothing

2026-03-31 • via Nuitee
B
Brian • couple • mx
10
2026-03-30 • via Nuitee
B
Brian • couple • mx
10
2026-03-30 • via Nuitee
R
Robert • extended_group • ca
5
The property needs some work to keep it drawing customers.
Pros:

Location was the main reason we booked here

Cons:

The place needed a deep cleaning. The outside walkways and stairways had a layer of dirt that needs to cleaned. The breakfast could use an upgrade as well.

2026-03-30 • via Nuitee
F
Frank • family_with_children • us
8
2026-03-29 • via Nuitee
D
Daniel • couple • co
10
Pros:

Está muy bien ubicado. El desayuno es sencillo, pero muy rico y completo. El personal es atento y dispuesto a ayudar, sobretodo Briana. La habitación es está muy bien equipada con microondas, nevera, plancha y escritorio. El baño es amplio y cómodo con muchas cosas necesarias. El parking no es asignado, pero no tuve dificultad para encontrar lugar.

2026-03-29 • via Nuitee
Z
Zoe • couple • us
1
Got rejected for extra pillow, had a surgery and needed more. Waffle mix was out in the morning
Cons:

Got rejected for extra pillow, had a surgery and needed more. Waffle mix was out in the morning

2026-03-28 • via Nuitee
O
Osvaldo • family_with_children • us
10
2026-03-28 • via Nuitee
N
Nelly • couple • us
9
People were friendly, place was clean and breakfast was good
Pros:

It was clean!

2026-03-28 • via Nuitee
K
Kevin • solo_traveller • pf
7
Pros:

Localisation

2026-03-28 • via Nuitee
P
Paige • solo_traveller • us
7
2026-03-27 • via Nuitee
V
Virginia • family_with_children • us
9
2026-03-26 • via Nuitee
R
Reynosa • couple • us
9
2026-03-26 • via Nuitee
S
Sergio • family_with_children • it
7
Pros:

La posizione, il parcheggio

Cons:

La colazione davvero ridotta al minimo, la poca insonorizzazione delle stanze

2026-03-24 • via Nuitee
K
Kira • couple • de
4
Wir haben uns leider nicht wohlgefühlt.
Pros:

Die Lage des Hotels liegt direkt an der Autobahn, so kommt man überall schnell hin.

Cons:

Leider sind die Zimmer sehr sehr dreckig. Außerdem müsste dringendes renoviert werden.

2026-03-23 • via Nuitee
M
Michelle • solo_traveller • us
8
Pros:

The breakfast!

2026-03-23 • via Nuitee
L
Lexis • family_with_children • us
7
Pros:

It was spacious and they allowed our pet. Dean was great and the beds were comfortable.

Cons:

Right next to motel 8, there was a crack in our door so we can fully hear the outside and we were never given any hair cinditioner in our stay with having to request it twice.

2026-03-23 • via Nuitee
K
Kristin • family_with_children • us
10
Pros:

The office people were all soooo sweet and accommodating. The roomcleaners were respectful and friendly.
My room and bathroom were extremely clean! The bed was very comfortable! The A/C worked well. There were coffee and tea in my room. There is an elevator to the 2nd and 3rd floors!
The breakfast was good! Cereal, waffles, fruit, coffee, tea and more...
I did not go in the pool, but I saw others enjoying it!
I would definitely stay here again.

2026-03-22 • via Nuitee
N
Natalia • couple • us
1
Con artist. Show people what they will actually be receiving for their money.
Pros:

The outside appearance

Cons:

The cleanliness and non working amenities. Bed sheets had multiple hairs. Room had a humid feeling. Burn marks on the sink (“non smoking room”) and fridge and ac was not working. Changed rooms and next room was about the same in cleanliness.

2026-03-21 • via Nuitee