SureStay Hotel by Best Western San Diego Pacific Beach

Hotels
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Sure Hotel by Best Western
8.8 (1924 reviews)
4545 Mission Bay Dr , San Diego , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Small rooms

Categories

Cleanliness
8.05
Multiple reviews indicate cleanliness issues, including dirty bathrooms and mold.
Service
9.55
Some positive experiences with friendly staff, notably Gina's helpfulness.
Location
9.55
Numerous reviews commend the hotel's convenient location.
Room Quality
8.05
General feedback indicates rooms are compact, with a few concerns about cleanliness.
Amenities
9.05
Adequate amenities like a microwave and fridge, though some rooms are tight.
Value for Money
9.05
Offers value, but some guests express disappointment for the price paid when facing cleanliness issues.
Food and Beverage
8.55
Breakfast gets mixed reviews, with some suggesting improvements.
Overall Experience
8.55
Overall enjoyable stay for many guests, though marred by cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 04:23

Property Description

Convenient Location near Mission Bay Park & Pacific Beach Pier

Modern Amenities in Every Room

Business Center & Free On-site Parking

Experience comfort and convenience at SureStay Hotel by Best Western San Diego Pacific Beach. Stay just steps away from Mission Bay Park and a short drive from Pacific Beach Pier. Each room is equipped with essential amenities like a microwave, refrigerator, and coffee machine. Relax in the seating area and enjoy free WiFi and HBO channels. Take advantage of the business center or explore the nearby attractions with free on-site parking. Whether you're here for business or leisure, make your booking today for a memorable stay.

Important information:

Please note: Free parking is limited and is offered on a first-come, first-served basis. Parking is not guaranteed if a guest does a late check-in.

Please note this accommodations does not offer disability accessible guestrooms. Contact property for details.

When traveling with pets, please note that an extra charge of $75.00 per pet, per night plus tax applies.

Please note that a maximum of 2 pets is allowed.

Please note that the property can only allow pets with a maximum weight of 75 pounds.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 1924 reviews
Cleanliness: 8.05
Service: 9.55
Location: 9.55
Room Quality: 8.05
Amenities: 9.05
Value for Money: 9.05
Food and Beverage: 8.55
Overall Experience: 8.55
P
Pedro • family_with_children • us
10
2026-05-14 • via Nuitee
M
May • family_with_children • us
4
Mala decisión quedarme en este lugar. Venden algo que no son.
Pros:

El parqueo

Cons:

No me gusto para nada es sucio descuidado, las sábanas como si lo las hubiera cambiado en días , la habitación tenía mal olor y la puerta del baño tenía manchas de sangre .

2026-05-13 • via Nuitee
F
Franco • solo_traveller • bo
9
2026-05-13 • via Nuitee
B
Brandon • couple • us
10
2026-05-13 • via Nuitee
J
Josefina • family_with_children • au
3
2026-05-11 • via Nuitee
M
Manuela • couple • at
7
Hat gut gepasst für unsere Vorhaben
Pros:

Zimmergröße gut, Frühstück ok für die USA

Cons:

/

2026-05-11 • via Nuitee
C
CB • solo_traveller • us
3
Pros:

Breakfast was ok

Cons:

Lumpy bed very small room no extra blanket large space at bottom of door that a rodent could easily pass thru into room and which let cold air in at nite. Smokers in parking lot

2026-05-11 • via Nuitee
R
Robert • couple • us
10
our stay at the hotel was a pleasant one
Pros:

it was very convenient to the location we were at every store was very accessible

Cons:

The traffic noise was a little loud, but it didn’t keep us awake

2026-05-11 • via Nuitee
P
Pedram • solo_traveller • us
3
Cons:

The room was smelly and the breakfast was awful. There were not any bread, butter, cheese or a good coffee!

2026-05-11 • via Nuitee
M
M • family_with_children • us
8
Pros:

The staff make’s this place! Everyone is super friendly and helpful. Special shout out to Gina, I believe she is the manager, she is amazing!

2026-05-11 • via Nuitee
Z
zamaxiel • solo_traveller • us
9
2026-05-11 • via Nuitee
R
Ramirez • couple • us
4
Pros:

The bed was comfortable and the bathroom was large

Cons:

The flooring looked unfinished and we found multiple bugs in our room and bathroom

2026-05-10 • via Nuitee
A
Ariel • solo_traveller • us
1
2026-05-10 • via Nuitee
E
Evan • solo_traveller • us
10
Perfect little room
Pros:

Clean and easy to find. Everything worked perfectly in the room and the bed was very comfortable. The front desk man was very friendly and welcoming.

Cons:

Room was kinda small, but for the price it was great

2026-05-10 • via Nuitee
B
Brandon • couple • us
10
2026-05-09 • via Nuitee
M
Marybelle • solo_traveller • us
10
2026-05-09 • via Nuitee
S
Sameera • family_with_children • us
6
2026-05-07 • via Nuitee
V
Victoria • solo_traveller • us
9
2026-05-07 • via Nuitee
S
Sergio • solo_traveller • mx
10
Pros:

Excelente servicio y ubicación, las instalaciones muy limpias

2026-05-05 • via Nuitee
I
Iraq • family_with_children • us
1
Not a good choice for a family.
Pros:

Nothing

Cons:

The room is too small for 4 people, even for 2.
They don’t clean the room unless you ask them 24 hrs ahead, and when we did twice, they didn’t clean it.
The AC is too loud and outdated.
There isn’t enough parking at night.
The breakfast is cheap.
It was listed as a hotel. It’s a motel
Some people were smoking marijuana in the hall way.
WiFi is limited in usage.

2026-05-05 • via Nuitee