Hampton Inn Chelsea, Mi

Hotels
Hampton Inn
8 (389 reviews)
1645 Commerce Park Dr , Chelsea , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Comfortable bed
Good breakfast
Cons:
Unclean rooms
Construction limitations

Categories

Cleanliness
6.64
Multiple mentions of mold, dirt, and unclean areas negatively impact this score.
Service
9.11
Some staff were kind, but experiences of unprofessionalism bring down the sentiment.
Location
9.65
Centrally located and convenient, with easy access to venues.
Room Quality
7.1
Reports of uncomfortable beds, malfunctioning amenities, and poor quality rooms.
Amenities
6.13
Significant issues with missing hot water, broken hot tub, and lack of ice machines.
Value for Money
7.59
Though some guests appreciated certain aspects, the overall feel is it doesn't meet expectations.
Food and Beverage
9.64
Breakfast received excellent reviews, contributing positively.
Overall Experience
8.11
Mixed experiences with some guests very satisfied and others expressing significant dissatisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:03

Property Description

Convenient Location
Comfort Inn hotel Chelsea, situated between Detroit, Lansing, and Jackson, offers a central hub for travelers exploring Michigan.

Luxurious Amenities
Guests can enjoy a range of amenities, from free high-speed Internet to a relaxing indoor pool and hot tub. The hotel also provides spacious rooms with modern conveniences like flat-screen TVs and coffee makers.

Nearby Attractions
Explore the nearby golf clubs or visit local attractions like the Chelsea Milling Company. With easy access to universities and stadiums, this hotel is the perfect choice for both leisure and business travelers.

To experience comfort and convenience in the heart of Michigan, book your stay at Comfort Inn hotel Chelsea today.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DTW

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 389 reviews
Cleanliness: 6.64
Service: 9.11
Location: 9.65
Room Quality: 7.1
Amenities: 6.13
Value for Money: 7.59
Food and Beverage: 9.64
Overall Experience: 8.11
P
Patti A family_with_children us
5
Pros:

Convenience of location

Cons:

No tv
Bathroom dirty-walls and tub unclean

2026-08-16 via Nuitee
R
Ries family_with_children us
6
Not bad.
Pros:

Very clean room. Temperature was great.

Cons:

No WI-FI, elevator was out for a time, bed was soft.

2026-08-10 via Nuitee
V
Veronica couple us
7
Pros:

Good food

Cons:

No TV

2026-08-07 via Nuitee
M
Mark family_with_children us
1
we didn't stay, they canceled on us
Cons:

our reservations were canceled by the hotel the morning of our stay

2026-02-09 via Nuitee
H
Hope couple us
2
Never again.
Pros:

The bed was comfy.

Cons:

Cleanliness of the room was awful. Dirty/stained couch, staff never brought the extra towels I asked for, wifi was slow, sink in the bathroom was dirty with crusty white stuff, hair from last guest in the bathtub, and trash wasn't changed between guests. Yuck.

2026-01-22 via Nuitee
K
Kenny family_with_children us
10
2026-01-20 via Nuitee
S
Steve solo_traveller us
1
Cons:

Potholes that messed up 2 tires. Started construction one way in one way out.

2026-01-20 via Nuitee
J
John couple us
5
2026-01-19 via Nuitee
G
Garry solo_traveller us
6
2026-01-19 via Nuitee
S
Sr. Carol solo_traveller us
9
Friendly, clean and convenient location.
Pros:

Breakfast was good. I was in a hurry to get to me destination, so I didn't have time to really enjoy!

2026-01-19 via Nuitee
D
David couple us
1
Bad
Cons:

The room was dirty and moldy, disgusting.. room 108, we left, did not stay

2026-01-19 via Nuitee
C
Cox family_with_children us
1
Pros:

Nothing

2026-01-11 via Nuitee
R
Rick couple us
7
2026-01-04 via Nuitee
C
Callihan family_with_children us
1
Very unprofessional owners and staff
Pros:

Nothing

Cons:

Reservations for booking.com made my way to the location after the 3:00 check-in time. Was told that they were not even taking reservations because of some building issues. Nobody called to inform me that my booking was not going to be honored. The person behind the front desk did not even check to make sure that I was not charged for the room.

2025-12-31 via Nuitee
S
Sauve family_with_children ca
5
Pros:

Bed was comfortable and was close to where I was going.

Cons:

No washroom to use on main floor, construction crew had the outdoor stair case blocked. Not much parking, due to construction crew tools and materials and equipment. No ice machines. Wasn't told under construction.

2025-12-15 via Nuitee
A
Adam family_with_children us
4
Won't book again.
Pros:

Location, easy in and out.

Cons:

There was no notice of "under construction" when booking, room wasn't what was booked, mold and dirt in the bathroom, parking area was not properly cleared of snow or ice and tv had only 8 channels that worked. Overall, not worth it.

2025-12-15 via Nuitee
C
Carol family_with_children us
1
Room was fine.
Cons:

Had to park in back due to limited parking because of construction. The desk clerk said she would prop the door open for us which made me think that this was not a usual entrance. The lot in the back was dark and a sheet of ice. I ended up falling (both myself and my sister are in our late sixties). Complained to the mgr the next day and she filled out an incident report and told me that no one should be going through the back door and that there were doors on the side we could have used. I said that’s what I was told to do. She said to let them know if I end up getting treated for my fall (hurt my back) but didn’t really show any empathy. Stay away!

2025-12-12 via Nuitee
R
R1996HGnicolem Couples
2
Disgusting, nasty and smells
Pros:

AWFUL place, stay somewhere else! Dirty, smells bad and not updated. We came into town to visit family for Thanksgiving and needed a place to stay that was close to grass lake, Stockbridge and Chelsea. What a disappointment to see how bad this hotel has gotten over the past 20 years. The carpet was extremely worn, stained and held an odor throughout the hotel and rooms. The chair in the room was also stained and worn (see photos). The bed pillows were lumpy and hard. Thank God we could open the window, although there were no screens. The pool was drained and closed, so was the hot tub. The decor has never been updated in the rooms or the lobby. The breakfast was not palatable. Toast, packaged muffins and pre cooked sausage heated up on paper towels. I can’t believe this place has been able to keep their flag in the choice hotel chain, as it certainly doesn’t meet the standards to keep the brand. If you need to stay in Chelsea, stay at the wyndam and avoid this place at all costs.

2025-11-29 via Tripadvisor
T
Tabitha couple us
4
2025-11-27 via Nuitee
L
Leon couple us
10
Wonderful
Pros:

Everything the breakfast was over the top

Cons:

Nothing bad to report

2025-11-16 via Nuitee