Holiday Inn Express Portland West/Hillsboro by IHG

Hotels
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Holiday Inn Express
8.5 (361 reviews)
5900 Northeast Ray Circle , Hillsboro , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Cons:
Noise from housekeeping
Issues with room location

Categories

Cleanliness
8
Multiple reviews mention cleanliness positively, but noise from housekeeping affects the rating.
Service
9
Guests appreciated friendly and helpful staff, particularly during breakfast.
Location
9
Conveniently located near dining options and local attractions.
Room Quality
8
Rooms are described as spacious and clean, though some reported noise issues.
Amenities
8.5
Good amenities like breakfast options and room appliances.
Value for Money
8.5
Guests felt it offered good value, despite some comments on pricing.
Food and Beverage
8.5
Breakfast received consistent praise for variety and quality.
Overall Experience
8.5
Overall positive experience, with guests expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-26 02:42

Property Description

Modern Amenities
Experience comfort and convenience at our Hillsboro Holiday Inn Express. Enjoy free Wi-Fi, cable TV with movie channels, and in-room microwave and refrigerator.

Fitness and Business Facilities
Stay active at our on-site fitness center with top-of-the-line equipment. Need to catch up on work? Our business center is equipped with fax and copy services for your convenience.

Prime Location
Located just a short walk from the MAX Light Rail station, explore downtown Portland with ease. Visit nearby attractions like the Oregon Zoo and Washington County Fairgrounds during your stay.

Book your stay at the Holiday Inn Express Portland West/Hillsboro for a memorable and stress-free experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PDX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    Children up to and including 17 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 361 reviews
Cleanliness: 8
Service: 9
Location: 9
Room Quality: 8
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 8.5
C
Catherine • family_with_children • us
9
2026-04-01 • via Nuitee
S
Shunichiro • solo_traveller • jp
8
2026-03-25 • via Nuitee
J
jose • couple • us
10
Comfortable and quiet stay
Pros:

The breakfast was good. The lady that took care of the breakfast did a great job. It was quiet and the staff from the front desk thru out the hotel did a great job

2026-03-22 • via Nuitee
J
Jim • solo_traveller • us
9
2026-03-19 • via Nuitee
C
Charity • couple • us
6
It was a good day only bad thing was the interaction with housekeeping.
Pros:

It was nice and clean. Good area

Cons:

The cleaners who came to the door and ask if we needed anything we just ask for an extra towel and they said we can’t come in when you are in there. My husband said that’s fine we just need a towel and she wouldn’t give us a towel. I had to go down to the lobby and get a towel. Not sure why hotels only put 3 towels in a room with two people.

2026-03-14 • via Nuitee
C
Charlene • solo_traveller • us
10
I will stay there any time I'm in Portland.
Pros:

Everything

2026-02-26 • via Nuitee
I
Isabel • family_with_children • us
7
2026-02-23 • via Nuitee
N
Neles • solo_traveller • nl
7
Pros:

Locatie

Cons:

Was geen ontbijt één van de dagen

2026-01-26 • via Nuitee
D
Dawn • family_with_children • us
10
2026-01-24 • via Nuitee
J
Janet • couple • us
9
2026-01-20 • via Nuitee
K
Karen • couple • us
10
We came for a wedding. This Holiday Inn met every need. Very clean room.
Pros:

Very good , fresh food and a variety of choices of hot and cold breakfast foods.

Cons:

I don’t see a way to improve. Excellent

2026-01-19 • via Nuitee
D
David • couple • us
10
Pros:

The breakfast server (Johnathan?) was excellent on 10/11 and 10/12. Helped us in a friendly manner each morning.

2026-01-19 • via Nuitee
M
Mary Jo • family_with_children • us
10
Very good hotel chain
Pros:

Clean and there was an excellent breakfast

Cons:

Nothing

2026-01-19 • via Nuitee
J
Juventino • couple • us
8
2026-01-15 • via Nuitee
E
Erik • family_with_children • us
8
Would stay here again.
Pros:

Good location, pretty quiet. Peter and Clarissa were fantastic to deal with and were both a big help. I originally planned on a two night stay but due to an unforeseen circumstance I ended up having to stay 2 weeks. There are coin op laundry machines on site and the breakfast is pretty decent for a motel in this class. facility was very clean

Cons:

After one of my extensions, there was a clerical error and they checked me out and removed all my property from the room. I got on my stuff back in good condition except my groceries including the non perishable items, but they did take care of that cost in more than fair terms. Also, the number I called as provided by Booking.com goes to a corporate call center and they are NOT helpful in any way. The onsite staff are very easy to deal with.

2026-01-15 • via Nuitee
J
James • solo_traveller • us
8
Pros:

Bed was to hard needs to be replaced

2026-01-14 • via Nuitee
L
Loucel • family_with_children • us
10
2026-01-11 • via Nuitee
R
Ronda • couple • us
10
2026-01-10 • via Nuitee
N
Nariki Teraetea • family_with_children • pf
8
Pros:

Bon hôtel, nous y reviendrons !

Cons:

RAS

2026-01-05 • via Nuitee
D
Dede • couple • us
8
Other then breakfast, our stay is always very nice
Pros:

Breakfast is great, however there is not enough room to put a plate down and hold the lids up to get eggs and things, its a real problem.
And I wish there were more coffee pods (reg) in the rooms.

2026-01-05 • via Nuitee