Comfort Suites Cordova

Hotels
•
Comfort Suites
6.6 (345 reviews)
2427 N Germantown Pkwy , Cordova , US
+1 901-213-3600

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly, helpful staff / good front desk service
Low cost / affordable pricing
Comfortable beds in some rooms
Spacious rooms (reported by some guests)
Convenient location near stores/Costco/mall
Easy check-in and check-out
Cons:
Cleanliness issues: stained sheets, unclean showers, mildew odor
Shower/A/C not working properly or not hot
Broken elevators (frequent), pool out of order
Poor breakfast: out of stock/mediocre
Broken TVs/TV remotes, non-working outlets, microwaves
Limited and concerning parking ('park at your own risk')
Noise from other guests, noisiness requiring TV on to drown out
Pet policy advertised but not pet-friendly in practice

Categories

Cleanliness
4
Multiple guests reported dirty conditions: stained sheets, unclean showers, floors that appeared not mopped, wet carpet around the A/C, and mildew odors — overall poor cleanliness.
Service
10
Staff and management were repeatedly praised (friendly front desk, helpful GM, easy check-in/out). Service was a consistent positive in reviews despite operational issues elsewhere.
Location
9
Location was described as ‘ok’ and convenient — within walking distance of Costco, stores, and a mall; generally seen as a strong point.
Room Quality
6.3
Mixed room quality: several guests found beds comfortable and rooms cozy, but others reported TV/A/C problems, non-working microwaves, damp/clammy rooms, and noisy neighbors — overall middling.
Amenities
4.5
Amenities frequently failed: elevators often out of order, pool out of order, restricted pool/gym access, broken outlets/TV remotes — amenities performed poorly.
Value for Money
9.5
Many guests noted the low cost and affordable pricing; several called the price reasonable for the area, making value a clear positive.
Food and Beverage
4
Breakfast was repeatedly criticized (mediocre, out of stock, 'a joke'), indicating a below-average food & beverage offering.
Overall Experience
5.5
Overall impressions were mixed-to-negative: some guests appreciated price and staff, but frequent operational and cleanliness issues led many to say they would not return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:13

Property Description

Convenient Location
Located in the Cordova district of Memphis, Comfort Suites Cordova offers easy access to popular attractions like Fire Museum of Memphis, Brown Park, and Stax Museum of American Soul Music, all within 28 km.

Modern Amenities
Enjoy a comfortable stay with our 24-hour front desk and complimentary WiFi available throughout the property.

Nearby Attractions
Explore Memphis with ease - visit Memphis Rock n Soul Museum and Naval Support Activity Mid-South, both just a short distance away. Plus, the Memphis International Airport is conveniently located 28 km from the hotel.

Experience convenience and comfort at Comfort Suites Cordova. Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEM

Location

Guest Reviews

6.6
Based on 345 reviews
Cleanliness: 4
Service: 10
Location: 9
Room Quality: 6.3
Amenities: 4.5
Value for Money: 9.5
Food and Beverage: 4
Overall Experience: 5.5
C
Chris • couple • us
8
2026-11-07 • via Nuitee
A
Angela • family_with_children • us
10
Pros:

Excellent... everything

2026-11-05 • via Nuitee
S
swimm • couple • us
8
Decent stay, terrific staff.
Pros:

The staff, night and morning, we're very accommodating . They went above and beyond.

Cons:

The bed was not comfortable. Woke up with back pain. Water pressure in the shower was lacking.

2026-11-02 • via Nuitee
M
Muva_ • family_with_children • us
8
Pros:

The rooms were perfect, very spacious and clean.

Cons:

The shower didn't really get hot, it was more warm and it never got hot.

2026-10-26 • via Nuitee
O
Orlandria • couple • us
1
2026-10-26 • via Nuitee
A
Ashley • solo_traveller • us
8
2026-10-22 • via Nuitee
D
Darold • couple • us
1
Terrible
Pros:

Nothing

Cons:

Dirty , tv not working, no towels in room

2026-10-18 • via Nuitee
C
Christopher • couple • us
10
Pros:

Nice people I always come here the GM is very nice

Cons:

Good

2026-10-16 • via Nuitee
K
Kathy • couple • us
1
Desperate
Cons:

Paid for “pet friendly” but ABSOLUTELY nothing friendly about it

2026-10-11 • via Nuitee
C
Crystal • solo_traveller • us
10
I love the low cost, comfortable and cozy room.
Pros:

The room cozy and comfortable.

Cons:

I liked everything.

2026-10-08 • via Nuitee
J
Johnny • couple • us
4
Probably would not stay here again.
Pros:

Staff was very nice. Easy check-in and check-out. Not bad price for Memphis area. Location was ok.

Cons:

Parking was limited. Room felt damp and clammy. The carpet was wet around the A/C. Worse thing was the noise of the people staying. That’s not the hotel’s fault but we had to keep the tv on all night to drown out the noise.

2026-10-08 • via Nuitee
L
Latasha • family_with_children • us
7
For the price, it was an okay stay. Just would expect clean, stainless sheets, secured parking.
Pros:

The breakfast was ok. The location was in walking distance of Costco and other stores in the area. The mall was in the area as well.

Cons:

The shower wasn’t clean, so glad I brought Lysol cleaning spray. The elevators were not working properly. The sheets had stains on them. The “park at your own risk” sign posted on the side of the building was very alarming. Because there was limited parking in front, the side was the only choice.

2026-10-08 • via Nuitee
S
Sedrica • solo_traveller • us
2
Pros:

I have on a cast and the elevator went out. I had to walk up down 3 flights of stairs. This is the 2nd time that the elevator has been down. The breakfast isnt ready until 630 when it 6 to 10.

Cons:

That the hotel has not been updated.

2026-10-07 • via Nuitee
C
Cheryl • family_with_children • us
1
Would not stay here again
Cons:

Elevator was broken, breakfast was Bad.. Out of everything and was told by attendant they were out of stock. You had to have attendant in order to enter pool and exercise area

2026-09-14 • via Nuitee
V
Vanecia • solo_traveller • us
5
2026-09-12 • via Nuitee
R
Ronnazia • couple • us
7
2026-09-10 • via Nuitee
S
Stoxstill • couple • us
4
Shocking .
Pros:

Parking was coo

Cons:

It did not look like the pictures online

2026-09-07 • via Nuitee
L
Lisa • family_with_children • us
1
Never again!
Cons:

Elevator broke
TV remote broke
Air broke
Outlets not working
Breakfast was a joke

2026-09-07 • via Nuitee
T
Tracie • solo_traveller • us
5
It was OK. But it wasn’t the best.
Pros:

The bed was very comfortable. And I didn’t pay a whole lot for the hotel.

Cons:

The microwave didn’t work. The breakfast was mediocre at Best. The floor in the room you can tell it hadn’t been mopped or cleaned. The elevator was out of order.

2026-09-03 • via Nuitee
R
Ramirez • couple • us
5
Pros:

Si

2026-09-01 • via Nuitee