Comfort Suites Cordova

The microwave didn’t work. The breakfast was mediocre at Best. The floor in the room you can tell it hadn’t been mopped or cleaned. The elevator was out of order.

The tv was broken in the first room we moved into and the room had a strong mildew odor. They moved us to another room which was much better. The tv worked and there was no mildew smell. The pool was out of order. We stayed on the first floor but noticed the elevator was out of order.

We stayed 1 night & charged for 2.

Nothing. We are moving and booked for a comfort inn for two days to rest and the establishment had no power since 7:30 that morning and couldn’t check in. They said we shouldn’t have been booked due to the outage. Then we got transferred an hour backwards to another comfort inn in south haven and they were over booked. The agent at the front desk had to get on the phone and tell them that they don’t understand why booking was sending people people to them when they were over booked by two rooms.
Had to drive around and book at a Hampton inn for double the price for one night instead of two that we originally planed for. We had to pay $258, instead of the booking offer at comfort inn. And then had to wait for it to clear to get to my account leaving us waiting around in a vehicle with a uhual and three animals until it cleared to continue our journey. We wasted so much time and money with booking with this site. Extremely disappointed and definitely expect a call from customer service.

On top of it customer service said they would call back in 45 minutes to see if we found another location and would cover the difference in cost for one night there and one night at comfort in and that never happened.

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Everything was out of order, very horrible stay

The ice machine was broken. The pool was out of order. The lobby was dirt. The security door was proped open with a rock evey time I went by it.

Pool out of order; laundry out of order. The carpet in my room was drenched from a faulty air conditioning unit.

We had to move twice after checking in. Once was due to a/c not working properly, television not working, phone not working. The last was because there was unexpected water in the bathroom. Also, the Internet was very poor and the pool was not operational.

The first room we received had a big patched area in the ceiling right over the bed and the air conditioner was leaking so the floor was wet. Discovered the wet floor late at night before going to bed. The next morning addressed it with the staff and they changed our room to a better one that looked like it had been remodeled slightly.

I was nervous about Memphis in general but the property was in a good location. “Park at your own risk” signs concerned me

AC leaking all over the floor and was wet

AC leaking in the floor

This was one of the worst property's I've stayed at in my travels. The room had mold growing with the floor sagging from the window unit leaking so bad. I would not suggest anyone stay in the slumtel.