Carnegie Hotel & Spa

Hotels
9.5 (1295 reviews)
1216 West State of Franklin Road , Johnson City , US
+1 423-979-6400

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable clean rooms
Great dining options
Convenient location
Cons:
Strong cleaning fumes
Issues with streaming services
Safety concerns outside the hotel

Categories

Cleanliness
9.39
The room was extremely clean and comfortable, but strong cleaning fumes affected experience.
Service
9.86
Friendly staff and accommodating to guest needs, excellent service noted in several reviews.
Location
8.9
Central location but may have challenges with access and safety concerns reported.
Room Quality
9.35
Rooms reported as comfortable and well-furnished, contributing to a pleasant stay.
Amenities
9.88
Spa services and restaurant praised, enhancing overall guest experience.
Value for Money
9.34
Perceived as a nice hotel with good amenities, but some concerns about local area safety.
Food and Beverage
9.39
Restaurant offers good food and drinks, though some guests found food only fair.
Overall Experience
9.86
Highly positive feedback overall with specific mentions of comfort and service quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:30

Property Description

Luxurious Spa & Dining Experience
Indulge in a pampering session at the full-service spa and beauty salon, followed by a delightful culinary experience at the on-site restaurant serving modern southern cuisine.

Elegant Rooms with Modern Amenities
Relax in spacious rooms adorned with traditional décor and light colors, equipped with free Wi-Fi, flat-screen TV, mini-fridge, and a work desk. Some rooms even feature a sofa bed for extra comfort.

Convenient Location for Exploring
Located near East Tennessee State University campus, this hotel is a short drive from Roan Mountain State Park and Pine Oaks Golf Club, offering a perfect base for both leisure and business travelers.

Experience luxury and convenience at Carnegie Hotel. Book your stay now for a memorable getaway.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Dogs cannot be left unattended at any time per hotel policy.

Pets cannot be left unattended at any time per hotel policy.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TRI

Location

Guest Reviews

9.5
Based on 1295 reviews
Cleanliness: 9.39
Service: 9.86
Location: 8.9
Room Quality: 9.35
Amenities: 9.88
Value for Money: 9.34
Food and Beverage: 9.39
Overall Experience: 9.86
K
Kenneth • couple • us
10
Beautiful hotel. Hope to visit again!
Pros:

The property is beautiful and the staff professional. Like stepping into the past where guests really mattered.

Cons:

There really wasn’t a thing we disliked.

2026-10-13 • via Nuitee
J
James • couple • us
10
Great room Great hotel
Pros:

Nice property

Cons:

Nothing

2026-10-13 • via Nuitee
L
Louise • solo_traveller • gb
10
Pros:

A beautiful hotel right in the heart of downtown Johnson City. Easy to get around and the facilities were amazing.

2026-10-12 • via Nuitee
G
Gary • couple • us
10
Beautiful hotel without feeling "stuffy".
Pros:

Drinks in the bar after our event. The staff was friendly & helpful.

Cons:

N/A

2026-10-12 • via Nuitee
R
Rick • couple • us
8
2026-10-08 • via Nuitee
D
Diane • couple • us
10
2026-10-07 • via Nuitee
M
Malissia • couple • us
10
Fantastic
Pros:

Everything

Cons:

It was perfect

2026-09-18 • via Nuitee
L
Louvena • solo_traveller • us
9
Pros:

Gorgeous room with comfortable beds!! And the bathroom❣️ The location was perfect for all things ETSU!! My daughters and I enjoyed Wellington's, the food and staff were amazing 👏🏼

2026-09-18 • via Nuitee
T
Thomas • family_with_children • us
10
2026-09-17 • via Nuitee
B
Burgess • couple • us
10
Pros:

Beautiful, clean, great staff!

2026-09-16 • via Nuitee
B
Bruce • solo_traveller • us
10
Pros:

Everything

Cons:

No microwave in room.

2026-09-15 • via Nuitee
M
Marquieta • solo_traveller • us
10
2026-09-14 • via Nuitee
J
Jason • solo_traveller • us
7
Pros:

The staff was amazing . The pool was nice for my kids . The bed was soft

Cons:

The room was small, and the AC doesn't work that well. We put it on 65 and it was still hot

2026-09-14 • via Nuitee
J
Jazmin • couple • us
1
2026-09-13 • via Nuitee
T
Tammy • couple • us
10
If you are looking for the best hotel in Johnson City, the Carnegie Hotel is the place!
Pros:

Hotel was exceptional!. Luxurious and stately. Timeless and elegant decor and rich wood tones made for a memorable experience. We stated in the presidential suite. Everything about the room exceeded our expectations. Highly recommend the Carnegie Hotel!

Cons:

Nothing. It was a perfect stay.

2026-09-11 • via Nuitee
P
Petr • solo_traveller • us
10
Pros:

Everything.

Cons:

Everything

2026-09-09 • via Nuitee
B
Barbara • family_with_children • us
8
2026-09-06 • via Nuitee
D
Denise • couple • us
9
It was very nice
Pros:

The entire hotel is lovely. I’ve stayed three times and I enjoyed my stay.

Cons:

The parking

2026-09-05 • via Nuitee
R
Ricky • couple • us
10
We felt like we were in the lap of luxury
Pros:

Excellent beyond description

Cons:

N/a

2026-09-05 • via Nuitee
A
Aretha • couple • us
10
2026-09-05 • via Nuitee