Comfort Suites Lake Jackson Clute

Hotels
•
Comfort Suites
7.7 (286 reviews)
296 Abner Jackson Pkwy , Lake Jackson , US
+1 979-297-5545

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Location praised repeatedly
Pool and hot tub well-liked
Comfortable beds noted by several guests
Some staff members were friendly and helpful
Clean common areas reported by multiple guests
Cons:
Frequent cleanliness problems: mold, smells, stained linens, dirty floors
Inconsistent/poor service from some staff and management (refund/communication issues)
Breakfast often criticized (limited options, stale bread)
Room maintenance issues: flickering lights, shower nozzle, AC cover, loose fixtures
Property described as old/dated and in need of renovation

Categories

Cleanliness
5.8
Multiple reports of mold, bad smells, stained linens and dirty floors; a few guests did report clean rooms/common areas.
Service
8.2
Mixed service: several guests praised friendly, helpful staff and easy check-in, but others reported rude or unresponsive staff and management/refund issues.
Location
9.3
Consistently praised across reviews as a strong point and convenient location.
Room Quality
7
Mixed room quality: some rooms (hot tub) and beds were comfortable, while others had maintenance issues (flickering lights, shower nozzle, AC cover) and visible wear.
Amenities
8.6
Pool, hot tub and lobby/fish tank were frequently praised; some amenity service issues noted (ice bucket mold, breakfast service coverage).
Value for Money
7.3
Seen as budget-friendly by many guests ('you get what you pay for'), though condition and occasional service problems reduce perceived value.
Food and Beverage
6.9
Breakfast received mixed to negative remarks: a few found it good, but several guests reported limited options, stale bread and poor execution.
Overall Experience
8.5
Overall mixed but leaning positive due to strong location and amenities; persistent cleanliness and service inconsistencies lower uniform satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:13

Property Description

Convenient Location and Nearby Attractions

The Comfort Suites hotel, nestled 50 miles south of Houston off Highway 288, offers proximity to Dow Chemical, Surfside Beach, and MD Anderson Cancer Center.

Full-Service Amenities

Enjoy complimentary services like a daily newspaper, local calls, outdoor pool, hot tub, and a well-equipped exercise room. Business travelers benefit from fax services, multiple phone lines, and a business center with Internet access.

Spacious Suites and Modern Comforts

Relax in generously appointed suites featuring coffee makers, microwaves, and whirlpool options. Stay connected with AC and USB outlets, and make use of laundry facilities and valet services for added convenience.

Book your stay at Comfort Suites for a blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HOU

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.7
Based on 286 reviews
Cleanliness: 5.8
Service: 8.2
Location: 9.3
Room Quality: 7
Amenities: 8.6
Value for Money: 7.3
Food and Beverage: 6.9
Overall Experience: 8.5
W
Willie • solo_traveller • us
10
2026-11-01 • via Nuitee
D
Daniel • couple • us
7
Location is good
Pros:

Breakfast was not too good

Cons:

Hot biscuits/crossaints

2026-10-29 • via Nuitee
W
Willie • solo_traveller • us
7
2026-10-17 • via Nuitee
W
Willie • solo_traveller • us
7
2026-10-17 • via Nuitee
G
Genevieve • family_with_children • us
1
They lie, Need my money back
Cons:

First room had a ton of aunts all around the window, they then kindly gave me a second room… that room had very dirty floor….I put my daughter on the ground without shoes or socks and immediately got very dark dirty feet. The AC cover in that room also fell off .
I chose to NOT stay there and asked since I did not stay in any rooms for longer than less than an hour, the lady in the front desk said NO I will not be charged…. Yet here I am and still charged for it!
I call and they said I have to talk to Sam the manager but I can try to call tomorrow after 12 but only like I may get ahold of him is on a Monday…….
Absolutely ridiculous.

2026-10-15 • via Nuitee
C
Carina • family_with_children • us
10
2026-10-14 • via Nuitee
B
Betty • solo_traveller • us
8
Not Bad
Pros:

The beds were really comfy!

Cons:

Lady at desk I encountered twice could use some better customer service and the night guy on first night was just rude!

2026-10-12 • via Nuitee
G
George • couple • us
8
Good hotel. They just need a more concerned staff.
Pros:

Location. It was clean.

Cons:

Staff was not responsive to request and seemed to not really care.

2026-09-13 • via Nuitee
J
Jerald • solo_traveller • us
10
2026-09-07 • via Nuitee
O
Owens • solo_traveller • us
9
2026-09-07 • via Nuitee
B
Brandy • couple • us
5
would more than likely stay elsewhere
Pros:

breakfast was amazing

Cons:

when I went to get ice in the ice bucket it was full of mold. When I brought it to the front counter the reception just took the top and gave me a bag to put in the ice bucket and didn't even ask me if i needed a top

2026-09-04 • via Nuitee
T
Troy • solo_traveller • us
8
Pros:

My son loved the big fish tank at check in and the breakfast was above expectations

Cons:

My entry light in my room was constantly flickering so was unable to use it because it would have caused my wife to experience a episode due to the constantly flickering of light

2026-08-31 • via Nuitee
G
George • family_with_children • us
9
We will definitely be back!
Pros:

That was our second time staying there. Location is good, staff was excellent rooms were clean. Check in was easy. Again staff was great

Cons:

I can’t honestly say anything.

2026-08-31 • via Nuitee
S
Scott • couple • us
1
Pros:

Nothing it’s old and dingy and dirty

2026-08-25 • via Nuitee
A
Alan • couple • us
10
2026-08-24 • via Nuitee
U
ulises • couple • us
7
Pros:

Cheap not the best but you get what you pay for

Cons:

Smell

2026-08-16 • via Nuitee
K
Kelly • solo_traveller • us
4
While it was ok for one night, I would not stay there again.
Pros:

The staff members that checked me in was very friendly and helpful.

Cons:

There was a very bad smell in the hallway leading to my room. The mattress pad had stains and well as 3 out of the 4 towels that were in the room.

2026-08-15 • via Nuitee
T
Tommy • couple • us
9
Pros:

Everything was great

2026-08-14 • via Nuitee
A
Arnold • family_with_children • us
7
2026-08-08 • via Nuitee
S
Sean • couple • us
7
Awesome, look forward to staying again!
Pros:

Everything about the hotel facilities was great. The room, pool, lobby, hallways, common area were all clean and functional. We had the room with the hot tub and it was wonderful. The hotel was also very quiet to be so close to the highway.

Cons:

The only issue was the breakfast. There were not many options, the bread choices were stale, and the front desk clerk was trying to run it and the desk. He was doing his best but he was clearly out of his depth.

2026-08-06 • via Nuitee