Country Inn & Suites by Radisson, Richmond I-95 South, VA

Hotels
Choice Hotels International
8.4 (241 reviews)
2401 Willis Rd, Richmond, Virginia, 23237 , Richmond , US

Facilities

Free breakfast
Fitness facilities
Fireplace in lobby
Long-term parking (surcharge)
Free WiFi
24-hour front desk
Elevator
Fitness facilities
Golfing nearby
Fireplace in lobby
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Reasonable pricing
Cons:
Roaches reported
Musty smells
Maintenance issues

Categories

Cleanliness
7.65
Multiple mentions of cleanliness along with odors and some maintenance issues.
Service
9.15
Staff were consistently described as friendly and helpful.
Location
8.65
Conveniently located near the highway, though some concerns about the surroundings.
Room Quality
8.15
Rooms generally described as clean and comfortable, with some noted issues (smell, maintenance).
Amenities
8.15
Average amenities with some complaints about temperature of food during breakfast.
Value for Money
8.65
Good location and reasonable pricing for the quality provided.
Food and Beverage
8.15
Breakfast was acceptable but specific items not kept warm.
Overall Experience
8.65
Overall a positive experience with a few areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 21:17

Property Description

Top-notch Amenities
Indulge in the fitness center, complimentary Wi-Fi, and the cozy lobby fireplace.

Delightful Offerings
Start your day with a weekday buffet breakfast and stay informed with free newspapers.

Convenient Location
Explore nearby attractions like James River and Chesterfield - just a short drive away.

Be our guest at Country Inn & Suites by Radisson, Richmond I-95 South, VA. Just minutes from key landmarks, your comfortable stay awaits.

Important information:

  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHF

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)

See all policies

Location

Guest Reviews

8.4
Based on 241 reviews
Cleanliness: 7.65
Service: 9.15
Location: 8.65
Room Quality: 8.15
Amenities: 8.15
Value for Money: 8.65
Food and Beverage: 8.15
Overall Experience: 8.65
F
Facethia family_with_children
2
Pros:

They have roaches and did not try to compensate us for that only reasonable thing they did was reimbursed us for the next night lucky there was other hotels in the area we ended up at a much better hotel with better amenities and just a little more not much

2025-10-12 via Nuitee
M
Mackensie partner
4
Pros:

The front desk staff were very kind and patient and helped me when my room key quit working. Unfortunately the hotel smelled very musty and my room personally smelled like nicotine and piss. There was also gum on the walls. I would not stay here again.

2025-10-11 via Nuitee
D
David
8
Pros:

Room was awesome first floor hallway smells moldy

2025-10-11 via Nuitee
T
Tracy partner
8
Pros:

We stayed in room 227. Loved that there was a door separating the bath and living area from
the bedroom. Room was very clean, spacious and bed/pillows were comfortable. There were several small area that look like they were spackled and in need of paint, but that really did not impact our stay. Breakfast was “normal” for a free breakfast. My only complaint was that the eggs/bacon and potatoes were not kept hot. I would definitely stay here again.

2025-10-10 via Nuitee
C
Cristopher
10
Pros:

Room was clean and comfortable. Staff was nice, but not overly welcoming (not that it was bad, just could have been better).
There are homeless camps behind the hotel.

2025-10-08 via Nuitee
C
Charmaine partner
10
Pros:

Very comfortable and cozy. Breakfast was well prepared and staff were friendly

2025-10-08 via Nuitee
M
Melissa
10
Pros:

Nice, clean, comfortable, smaller hotel. Easy parking with gas station immediately next door. Staff isn’t always behind the desk, but they are close by.

2025-10-06 via Nuitee
L
Lawrence
8
Pros:

Quiet and clean. Seemed a little worn that was a little bouncy, but I slept all night.

2025-10-06 via Nuitee
M
Margaret
10
Pros:

Clean room.

2025-10-05 via Nuitee
C
Christine
10
Pros:

This is the cleanest hotel I’ve ever stayed in. Even the parking lot was swept clean. Breakfast was great and the staff was very friendly. Ten out of ten on all fronts. And I felt safe!

2025-10-05 via Nuitee
J
John
8
Pros:

comvenient to highway

2025-10-05 via Nuitee
S
Sara
10
Pros:

Very clean and organized

2025-10-04 via Nuitee
J
John
10
Pros:

The location and well lit parking lot are very important features for my travel preferences.

2025-10-03 via Nuitee
M
Mike C.
10
Pros:

Always nice and clean

2025-10-01 via Nuitee
B
Brittany friends
8
Pros:

It was clean and the staff was nice. Nice options for breakfast on the weekend. The hotel room had a mold/mildew smell. That was my only complaint. Otherwise, I thoroughly enjoyed my stay.

2025-10-01 via Nuitee
T
Tiffany family
6
Pros:

The area was off the interstate but about 20 minutes from the city. The hotel could use some updating but overall clean and enough to stay for the night. Not around a lot restaurants.

2025-09-28 via Nuitee
R
Rob family
10
Pros:

Good location. clean room and lobby. Plenty of parking. Easy to access restaurants.

2025-09-27 via Nuitee
D
Darrin
10
Pros:

Easy check in, average amenities, needs so updating. But good place for a short stay during travel.

2025-09-24 via Nuitee
Y
Yvette
6
Ok!!!!
Pros:

We stayed 1 night on our way from Canada and Florida.Staff was nice, but hotel need refurbishment. Bathroom was clean but had mold. It looked clean but paint was chipping on walls and roof. My room smelled like humidity. Breakfat was complimentary, itf hmm

2025-09-21 via Nuitee
S
Sheila
10
Pros:

The room was nice. I liked the shower had a handheld showerhead. The staff was very friendly.

2025-09-15 via Nuitee