Country Inn & Suites by Radisson, Richmond I-95 South, VA

Hotels
•
Choice Hotels International
7.6 (244 reviews)
2401 Willis Rd, Richmond, Virginia, 23237 , Richmond , US

Facilities

Elevator
Fitness facilities
Golfing nearby
Fireplace in lobby
Library
Free breakfast
Safe-deposit box at front desk
Free newspapers in lobby
Smoke-free property
Wheelchair accessible parking
See all facilities

Review Highlights

Pros:
Convenient location, easy on/off interstate
Friendly and helpful staff
Comfortable beds and pillows
Clean rooms reported by many guests
Complimentary breakfast generally well received
Spacious rooms/suites and good room layouts
Well-lit parking and easy parking
Good option for short stays/rest stops
Close to restaurants and a gas station
Safe-feeling property reported by guests
Cons:
Multiple reports of mold/mildew and musty odors in rooms/hallways
At least one report of roaches and other cleanliness issues (gum on walls)
Some rooms smelled of nicotine/urine
Paint chipping and dated/ worn areas
Occasional food items not kept hot at breakfast
Some guests found staff not very welcoming
Homeless camps reported behind the hotel
Rooms sometimes described as humid or musty
Property could use updating/refurbishment
Inconsistent cleanliness across different stays

Categories

Cleanliness
5.5
Mixed but problematic: multiple guests reported mold/mildew and musty or nicotine odors, at least one roach report and gum on walls; however several guests described rooms as very clean, so overall cleanliness is inconsistent and below average.
Service
8.8
Generally positive: staff repeatedly described as friendly, patient and helpful (assisted with keys, reimbursed a night in one case). A few comments noted staff were 'not overly welcoming' but overall service is a strong point.
Location
8.5
Strong: convenient to I‑95/interstate, easy on/off access, close to restaurants and a gas station, well-lit parking; minor negatives include being ~20 minutes from the city in one report and mentions of homeless camps behind the hotel.
Room Quality
7
Mixed: many guests praised comfortable beds, spacious suites and useful features (handheld shower, room layout), but several noted moldy/humid smells, paint chipping, some wear (bouncy floors) and isolated pest issues.
Amenities
7.6
Basic but adequate for a short stay: complimentary breakfast is common and generally acceptable; limited other amenities mentioned and some food items were reported not kept hot.
Value for Money
7.6
Perceived as reasonable for short stays/rest stops: guests frequently noted it is a good, convenient stopover option though refurbishment and occasional cleanliness issues temper the value impression.
Food and Beverage
7.9
Mostly positive: breakfast received multiple compliments ('great', 'well prepared', 'normal' for free breakfast), though some guests noted items (eggs/bacon/potatoes) were not always kept hot.
Overall Experience
7.9
Mixed-to-positive: many guests report comfortable, clean-feeling stays with friendly staff and a convenient location, but recurring reports of odors, occasional pest sightings and dated areas lower the overall experience for some.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:13

Property Description

Top-notch Amenities
Indulge in the fitness center, complimentary Wi-Fi, and the cozy lobby fireplace.

Delightful Offerings
Start your day with a weekday buffet breakfast and stay informed with free newspapers.

Convenient Location
Explore nearby attractions like James River and Chesterfield - just a short drive away.

Be our guest at Country Inn & Suites by Radisson, Richmond I-95 South, VA. Just minutes from key landmarks, your comfortable stay awaits.

Important information:

  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Contactless check-in and contactless check-out are available.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHF

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)

See all policies

Location

Guest Reviews

7.6
Based on 244 reviews
Cleanliness: 5.5
Service: 8.8
Location: 8.5
Room Quality: 7
Amenities: 7.6
Value for Money: 7.6
Food and Beverage: 7.9
Overall Experience: 7.9
D
DARuss1951 • NONE
10
Great Hotel with convenient location
Pros:

This was a stay over on our way from our trip to South Carolina. Hotel was easy on easy off from the interstate. Big selection of places to eat. Highly recommend.

2026-03-02 • via Tripadvisor
R
RoSerTal • Couples
6
Decent rest stop, but would not stay here for multiple nights.
Pros:

Staff was friendly. Disappointed in my room. Got a first room floor, immediately entering, theres a mold, musty smell. It was November, but I had to lower the AC in the room, just to make the air bearable, so slept freezing cold.
The only thing I liked about this hotel is that the bed was comfortable and the location is off i-95, a good rest stop.

2025-11-24 • via Tripadvisor
F
Facethia • family_with_children
2
Pros:

They have roaches and did not try to compensate us for that only reasonable thing they did was reimbursed us for the next night lucky there was other hotels in the area we ended up at a much better hotel with better amenities and just a little more not much

2025-10-12 • via Nuitee
M
Mackensie • partner
4
Pros:

The front desk staff were very kind and patient and helped me when my room key quit working. Unfortunately the hotel smelled very musty and my room personally smelled like nicotine and piss. There was also gum on the walls. I would not stay here again.

2025-10-11 • via Nuitee
D
David
8
Pros:

Room was awesome first floor hallway smells moldy

2025-10-11 • via Nuitee
T
Tracy • partner
8
Pros:

We stayed in room 227. Loved that there was a door separating the bath and living area from
the bedroom. Room was very clean, spacious and bed/pillows were comfortable. There were several small area that look like they were spackled and in need of paint, but that really did not impact our stay. Breakfast was “normal” for a free breakfast. My only complaint was that the eggs/bacon and potatoes were not kept hot. I would definitely stay here again.

2025-10-10 • via Nuitee
C
Charmaine • partner
10
Pros:

Very comfortable and cozy. Breakfast was well prepared and staff were friendly

2025-10-08 • via Nuitee
C
Cristopher
10
Pros:

Room was clean and comfortable. Staff was nice, but not overly welcoming (not that it was bad, just could have been better).
There are homeless camps behind the hotel.

2025-10-08 • via Nuitee
M
Melissa
10
Pros:

Nice, clean, comfortable, smaller hotel. Easy parking with gas station immediately next door. Staff isn’t always behind the desk, but they are close by.

2025-10-06 • via Nuitee
L
Lawrence
8
Pros:

Quiet and clean. Seemed a little worn that was a little bouncy, but I slept all night.

2025-10-06 • via Nuitee
J
John
8
Pros:

comvenient to highway

2025-10-05 • via Nuitee
M
Margaret
10
Pros:

Clean room.

2025-10-05 • via Nuitee
C
Christine
10
Pros:

This is the cleanest hotel I’ve ever stayed in. Even the parking lot was swept clean. Breakfast was great and the staff was very friendly. Ten out of ten on all fronts. And I felt safe!

2025-10-05 • via Nuitee
S
Sara
10
Pros:

Very clean and organized

2025-10-04 • via Nuitee
J
John
10
Pros:

The location and well lit parking lot are very important features for my travel preferences.

2025-10-03 • via Nuitee
B
Brittany • friends
8
Pros:

It was clean and the staff was nice. Nice options for breakfast on the weekend. The hotel room had a mold/mildew smell. That was my only complaint. Otherwise, I thoroughly enjoyed my stay.

2025-10-01 • via Nuitee
M
Mike C.
10
Pros:

Always nice and clean

2025-10-01 • via Nuitee
T
Tiffany • family
6
Pros:

The area was off the interstate but about 20 minutes from the city. The hotel could use some updating but overall clean and enough to stay for the night. Not around a lot restaurants.

2025-09-28 • via Nuitee
R
Rob • family
10
Pros:

Good location. clean room and lobby. Plenty of parking. Easy to access restaurants.

2025-09-27 • via Nuitee
D
Darrin
10
Pros:

Easy check in, average amenities, needs so updating. But good place for a short stay during travel.

2025-09-24 • via Nuitee