Mercure Hotel Offenburg am Messeplatz

Hotels
Accor
Schutterwaelder Str. 1a, Offenburg, BW, 77656 , Offenburg , DE

Pets allowed

Facilities

Meeting rooms
Full-service spa
Fitness facilities
Express check-out
Newspapers in lobby (surcharge)
No single-use plastic straws
Comprehensive recycling policy
Health club
No single-use plastic stirrers
No single-use plastic water bottles
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Loud air conditioning

Categories

Cleanliness
1
Several mentions of poor cleanliness, including dust and an empty soap dispenser.
Service
1
Positive feedback about friendly staff, though there were service delays in the restaurant.
Location
1
Convenient location near the exhibition center, but surroundings not highly rated.
Room Quality
1
In need of renovation, worn carpet, and bad odors in some rooms.
Amenities
1
Okay amenities but noted loud air conditioning units.
Value for Money
1
Prices were reasonable, but overall experience may not justify the cost.
Food and Beverage
1
Breakfast rated positively, but restaurant service was slow.
Overall Experience
1
Mixed experiences with safety and comfort, overall slightly below expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 04:19

Property Description

Luxurious Spa Experience
Indulge in relaxation at the full-service spa, health club, indoor pool, and sauna.

Dining and Entertainment
Savor delectable meals at Hofkammer, grab drinks at the bar/lounge, and enjoy room service.

Modern Amenities
Benefit from complimentary Wi-Fi, wired internet access, business center, and event spaces.

Book your stay at Mercure Hotel Offenburg am Messeplatz for a rejuvenating getaway!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SXB

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

See all policies

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
S
Soheila
8
Pros:

Rom klima var bra, teppe på gulv er ikke min favoritt, men var rent. Seng tøy veldig rent deilig, still. Bra folk og vennlig ansatter

2025-09-27 via Nuitee
O
oliver
10
gutes messehotel
Pros:

die Preise auf Accor sind günstiger.

2025-09-27 via Nuitee
V
Vincent
6
Pros:

Pas de ventilation dans la salle de bain
Très longue attente à la réception

2025-09-22 via Nuitee
B
Bjarne Floridon
8
Godt og nemt sted at sove
Pros:

Utroligt venlig og imødekommende personale i receptionen.
Alt var klar og i orden da vi ankom
Og nemt at tjekke ud.

2025-09-20 via Nuitee
V
Verified traveler
6
Nuitée au Mercure Offenburg am Messplatz
Pros:

L’accueil par le personnel était agréable et le petit-déjeuner bon. Les espaces communs sont bien entretenus, mais la chambre pourrait bénéficier d'une rénovation et d’un meilleur nettoyage : moquette usée et tachée, rideaux avec des trous, et la pompe de gel douche était vide à notre arrivée. Pour un hôtel Mercure, un peu plus d’attention à la propreté et à la modernité de la chambre sont attendues.

2025-08-26 via Nuitee
K
Knut family
6
Pros:

Naja, schlecht renovierter 70iger-Charme. In einem Zimmer waren keine Handtücher

2025-08-17 via Nuitee
I
ilhan family
10
Pros:

👍👍👍👍👍

2025-08-17 via Nuitee
C
Charlie family_with_children
8
Pros:

Nice swimming pool with outside seating area.

2025-08-16 via Nuitee
T
Thomas family
8
Pros:

Perfekt für den Tag mit 35 Grad ein Zimmer mit Klimaanlage gehabt zu haben, leider musste wir sie in der Nacht ausmachen da sie zu laut war.
Service an der Rezeption nett, im Restaurant hervorragend.

Zur Umgebung kann ich nichts Produktives sagen, das Hotel steht neben dem Messegelände gibt bestimmt schönere Gegenden in Offenburg...

2025-08-15 via Nuitee
V
Verified traveler
8
Pros:

Love the AC, not so much the noice it made

2025-08-15 via Nuitee
V
Verified traveler
6
Gammelt slidt hotel
Pros:

Gammelt og slidt hotel. Støv på hylder og i skabe på værelset. En aircondition som larmer.

2025-08-12 via Nuitee
S
Sigurð Ólason
6
Pros:

Ce bien passe. Mais la bouilloire etait cassée et nous avons recu une autre qui etais également défecteuse.

2025-08-07 via Nuitee
S
Steffen
8
Pros:

Helt greit hotell

2025-08-07 via Nuitee
P
Patrick
6
Pros:

Die Unterkunft / Zimmer ist in seine Jahre gekommen. Ein Getränke / Snack Automat auf dem Flur dröhnt die Nacht durch . Betten durchgelegen . Es roch sehr streng nach Moder und alt …

2025-07-30 via Nuitee
C
Claudia friends
8
Pros:

Als messehotel super, leider wurden wir im Hotelrestaurant nicht gut bedient , 30 Minuten Wartezeit!

2025-07-20 via Nuitee
T
Tom
10
Godt hotel 2 km fra autobahn
Pros:

Godt hotel til gennemrejse via A5/A7. Rimelig pris. Tæt på autobahn.

2025-07-20 via Nuitee
F
Franck family_with_children
10
Pros:

Parfait pour un stop & go sur un long trajet

2025-07-09 via Nuitee
B
Bas
8
Pros:

Good

2025-07-06 via Nuitee
C
Christian
10
Super supportive
Pros:

Super service from staff / reception supporting print service

2025-07-04 via Nuitee
D
Dragan
2
Pros:

There is no gym.

2025-06-18 via Nuitee