Mercure Hotel Offenburg am Messeplatz

Hotels
•
Accor
7.6 (124 reviews)
Schutterwaelder Str. 1a, Offenburg, BW, 77656 , Offenburg , DE
+49 781 5050

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Pets allowed

Facilities

Elevator
Fitness facilities
Conference space
Breakfast available (surcharge)
Health club
Safe-deposit box at front desk
Multilingual staff
Express check-out
Full-service spa
Meeting rooms
See all facilities

Review Highlights

Pros:
Friendly, helpful reception and staff
Convenient location for Messe, highways and trips to Europapark/Strasbourg
Clean pool and sauna; usable parking (sometimes free)
Some rooms spacious with balconies; good restaurant in some reports
Cons:
Rooms dated and in need of renovation (stained carpets, torn curtains)
Cleanliness inconsistent: dust, musty/mold smell, empty amenities on arrival
Noisy air conditioning and vending/snack machine; noisy units forced to be turned off at night
Breakfast and F&B sometimes understaffed leading to slow refills and wait times

Categories

Cleanliness
6
Multiple mentions of worn/stained carpet, dust on shelves/wardrobes and a strong musty/moldy smell; housekeeping inconsistent (empty gel pump on arrival).
Service
8.8
Consistently praised staff and reception (friendly, supportive, helpful with printing), though there are isolated reports of long waits at reception and slow breakfast refilling.
Location
8.8
Convenient for the Messe and highway (A5/A7); good base for Europapark/Strasbourg — location repeatedly described as practical for stopovers and trade-fair visits.
Room Quality
6.2
Rooms described as dated and in need of renovation, with sagging beds, noisy air conditioning, broken kettle in one case and generally ‘70s-era feel; some rooms noted as unexpectedly spacious with balconies.
Amenities
7.8
Pool and sauna receive positive remarks (clean, good), parking is available and sometimes free (messe parking), but no gym and a noisy vending/snack machine were mentioned.
Value for Money
7.2
Mixed impressions: some find prices reasonable for a stopover, others call it expensive for an aging property; Accor-price advantage noted by one guest.
Food and Beverage
7.8
Breakfast and restaurant receive mixed feedback — some call the breakfast good while others criticise a tired/poorly topped-up buffet and slow service; restaurant praised in some reports but also a 30-minute wait occurred.
Overall Experience
8.2
Generally a decent stopover/messe hotel with friendly staff, useful amenities (pool, sauna, parking) and convenient location, but the dated rooms and cleanliness issues lower the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-10-28 22:39

Property Description

Luxurious Spa Experience
Indulge in relaxation at the full-service spa, health club, indoor pool, and sauna.

Dining and Entertainment
Savor delectable meals at Hofkammer, grab drinks at the bar/lounge, and enjoy room service.

Modern Amenities
Benefit from complimentary Wi-Fi, wired internet access, business center, and event spaces.

Book your stay at Mercure Hotel Offenburg am Messeplatz for a rejuvenating getaway!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • Contactless check-out is available.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SXB

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

See all policies

Location

Guest Reviews

7.6
Based on 124 reviews
Cleanliness: 6
Service: 8.8
Location: 8.8
Room Quality: 6.2
Amenities: 7.8
Value for Money: 7.2
Food and Beverage: 7.8
Overall Experience: 8.2
S
Soheila
8
Pros:

Rom klima var bra, teppe på gulv er ikke min favoritt, men var rent. Seng tøy veldig rent deilig, still. Bra folk og vennlig ansatter

2025-09-27 • via Nuitee
O
oliver
10
gutes messehotel
Pros:

die Preise auf Accor sind günstiger.

2025-09-27 • via Nuitee
V
Vincent
6
Pros:

Pas de ventilation dans la salle de bain
Très longue attente à la réception

2025-09-22 • via Nuitee
B
Bjarne Floridon
8
Godt og nemt sted at sove
Pros:

Utroligt venlig og imødekommende personale i receptionen.
Alt var klar og i orden da vi ankom
Og nemt at tjekke ud.

2025-09-20 • via Nuitee
V
Verified traveler
6
Nuitée au Mercure Offenburg am Messplatz
Pros:

L’accueil par le personnel était agréable et le petit-déjeuner bon. Les espaces communs sont bien entretenus, mais la chambre pourrait bénéficier d'une rénovation et d’un meilleur nettoyage : moquette usée et tachée, rideaux avec des trous, et la pompe de gel douche était vide à notre arrivée. Pour un hôtel Mercure, un peu plus d’attention à la propreté et à la modernité de la chambre sont attendues.

2025-08-26 • via Nuitee
I
ilhan • family
10
Pros:

👍👍👍👍👍

2025-08-17 • via Nuitee
K
Knut • family
6
Pros:

Naja, schlecht renovierter 70iger-Charme. In einem Zimmer waren keine Handtücher

2025-08-17 • via Nuitee
C
Charlie • family_with_children
8
Pros:

Nice swimming pool with outside seating area.

2025-08-16 • via Nuitee
T
Thomas • family
8
Pros:

Perfekt für den Tag mit 35 Grad ein Zimmer mit Klimaanlage gehabt zu haben, leider musste wir sie in der Nacht ausmachen da sie zu laut war.
Service an der Rezeption nett, im Restaurant hervorragend.

Zur Umgebung kann ich nichts Produktives sagen, das Hotel steht neben dem Messegelände gibt bestimmt schönere Gegenden in Offenburg...

2025-08-15 • via Nuitee
V
Verified traveler
8
Pros:

Love the AC, not so much the noice it made

2025-08-15 • via Nuitee
V
Verified traveler
6
Gammelt slidt hotel
Pros:

Gammelt og slidt hotel. Støv på hylder og i skabe på værelset. En aircondition som larmer.

2025-08-12 • via Nuitee
S
Sigurð Ólason
6
Pros:

Ce bien passe. Mais la bouilloire etait cassée et nous avons recu une autre qui etais également défecteuse.

2025-08-07 • via Nuitee
S
Steffen
8
Pros:

Helt greit hotell

2025-08-07 • via Nuitee
P
Patrick
6
Pros:

Die Unterkunft / Zimmer ist in seine Jahre gekommen. Ein Getränke / Snack Automat auf dem Flur dröhnt die Nacht durch . Betten durchgelegen . Es roch sehr streng nach Moder und alt …

2025-07-30 • via Nuitee
C
Claudia • friends
8
Pros:

Als messehotel super, leider wurden wir im Hotelrestaurant nicht gut bedient , 30 Minuten Wartezeit!

2025-07-20 • via Nuitee
T
Tom
10
Godt hotel 2 km fra autobahn
Pros:

Godt hotel til gennemrejse via A5/A7. Rimelig pris. Tæt på autobahn.

2025-07-20 • via Nuitee
F
Franck • family_with_children
10
Pros:

Parfait pour un stop & go sur un long trajet

2025-07-09 • via Nuitee
B
Bas
8
Pros:

Good

2025-07-06 • via Nuitee
C
Christian
10
Super supportive
Pros:

Super service from staff / reception supporting print service

2025-07-04 • via Nuitee
D
Dragan
2
Pros:

There is no gym.

2025-06-18 • via Nuitee