Courtyard by Marriott New York JFK Airport

Hotels
•
Courtyard by Marriott
8.4 (3055 reviews)
145-11 North Conduit Avenue , Queens , us

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Clean and convenient location
Good shuttle service to the airport
Cons:
Inconsistent room cleanliness
Limited food options

Categories

Cleanliness
7.71
Some reviews mention cleanliness issues, particularly regarding smell.
Service
9.38
Many positive comments about the staff and shuttle service indicate good service quality.
Location
9.22
Multiple reviews highlight the convenient location near the airport.
Room Quality
7.67
Mixed sentiments about room size and condition, with some guests expressing dissatisfaction.
Amenities
8.2
Some positive mentions regarding shuttle service and available amenities, despite some lack of room service.
Value for Money
8.16
General sentiment reflects average expectations for a hotel of this class.
Food and Beverage
8.21
Food options noted as limited but satisfactory according to some reviews.
Overall Experience
8.68
Overall experiences are mixed but leaned towards positive with some notable complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:54

Property Description

Luxurious Accommodations
Experience comfort at its finest with plush beds, luxurious showers, and spacious desks in every room. Enjoy the convenience of a mini-fridge for storing your favorite snacks and beverages.

Fitness Center and Dining Options
Stay active during your stay at our on-site fitness center equipped with cardio machines, free weights, and treadmills. After a workout, treat yourself to a delicious meal at The Bistro or unwind with a cocktail at the hotel's lounge.

Convenient Location and Shuttle Service
Located just 2.3 km from JFK International Airport, our hotel offers easy access to transportation with a nearby bus stop. Take advantage of our shuttle service for a stress-free journey to and from the airport.

Book your stay at Courtyard by Marriott New York JFK Airport for a memorable and convenient experience.

Important information:

Complimentary, 24-hour shuttle service is available to and from the John F. Kennedy International Airport. For departing guests, the shuttle runs every half hour from the Hotel and drops you off at the requested Terminal. Pick-ups are from the Station C - Federal Circle Station (accessible via Air Train), and guests can request for the shuttle pick-up after reaching the station.

Please note, guests must contact the property directly for additional information about the shuttle service.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JFK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 40 per day.

Location

Guest Reviews

8.4
Based on 3055 reviews
Cleanliness: 7.71
Service: 9.38
Location: 9.22
Room Quality: 7.67
Amenities: 8.2
Value for Money: 8.16
Food and Beverage: 8.21
Overall Experience: 8.68
S
sandra • solo_traveller • gb
10
Comfortable and easy
Pros:

Very comfortable room and good options for eating. Staff very nice

2026-07-04 • via Nuitee
L
Luianna Parbat • solo_traveller • us
7
2026-07-04 • via Nuitee
M
Marisela • couple • us
10
Fast shuttle. Good restaurant. Good location
Pros:

Excellent service.

2026-07-03 • via Nuitee
R
Rosa • family_with_children • us
6
2026-07-02 • via Nuitee
J
Jeffette • couple • us
8
2026-07-02 • via Nuitee
V
Vitor • solo_traveller • br
9
2026-07-01 • via Nuitee
M
Mary Rose • family_with_children • vg
9
Great place to stay while in transit in NY, near the JFK Airport and with free shuttle
Pros:

Comfortable beds and pillows, spacious bathroom with the best shower ever, as the water pressure was so strong and with generous shampoo, conditioner and body wash. The hotel also has a small shop which offered basic necessities.

Cons:

Providing free toothbrush and toothpaste would have been much appreciated.

2026-06-30 • via Nuitee
P
Phill • extended_group • gb
6
2026-06-30 • via Nuitee
C
Cristina • solo_traveller • mx
9
2026-06-30 • via Nuitee
T
Tammy • couple • au
9
Great stay close to airport.
Pros:

Handy for airport with a shuttle too. Comfortable beds lovely hot water. Clean and staff were lovely.

Cons:

A bit over priced.

2026-06-30 • via Nuitee
M
Matt • solo_traveller • gb
9
2026-06-29 • via Nuitee
H
Harmony • solo_traveller • gb
1
Hot sticky and ultimately I had to leave dirty and unwashed and had use the toilets at Terminal 4
Pros:

The shuttle bus able to take me to Terminal 4 on time the next morning. The night porter was a nice guy although to fix the problems.

Cons:

The Air conditioning didn't work, it blasted out hot air, on an already very hot sticky night. The water went off in the middle of the night. so there was no water from the taps, the shower or to flush the toilet.

2026-06-29 • via Nuitee
A
AILEEN • solo_traveller • gb
3
Room not as booked
Pros:

Close to airport
Very clean
Lovely staff

Cons:

I had to sleep on a roller bed.
My booking for a room with 2 beds was not upheld.
When we checked in at 1am we were told that only room available had one bed only.
I was expected to share a bed with my 24yr old son.
I am angry as this booking was made via booking.com many months ago

2026-06-28 • via Nuitee
L
lynn • couple • ie
1
Horrific
Cons:

No water or AC and no compensation or refund offered

2026-06-28 • via Nuitee
S
Sean • couple • gb
1
Pros:

Air Conditioning not working making it a completer nightmare to sleep and be comfortable. No fans available also

2026-06-27 • via Nuitee
J
Joan • solo_traveller • ec
1
Inconvenientes para estadía
Pros:

Nada

Cons:

Al llegar a nuestra reserva nos indicaron que no funcionaba la central del aire acondicionado del hotel por lo que desde recepción estaba caliente el ambiente por las temperaturas de esta semana en NY.
Nos dieron la opción de devolución del valor o acomodarnos con ese servicio no incluido y requerimos una habitación para descansar unas horas porque el vuelo salía en la madrugada.
El tema de devolución fue larga porque no es directo al cliente sino a través de booking. En estos casos en los que el hotel tiene problemas deberían notificar al cliente si desea hacer uso o no, y no hacer perder el tiempo cuando ellos tienen inconvenientes asi uno puede optar por otra reserva en otro hotel y no ir hasta allá

2026-06-27 • via Nuitee
A
AILEEN • solo_traveller • gb
8
Good value for airport hotel
Pros:

Good value for money
Good airport link

Cons:

All good

2026-06-27 • via Nuitee
A
Alex • solo_traveller • gb
1
2026-06-27 • via Nuitee
D
David • solo_traveller • us
8
2026-06-25 • via Nuitee
J
Jeffrey • couple • us
8
2026-06-25 • via Nuitee