Courtyard by Marriott New York JFK Airport

Hotels
Courtyard by Marriott
8.4 (3155 reviews)
145-11 North Conduit Avenue , South Ozone Park , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Clean and convenient location
Good shuttle service to the airport
Cons:
Inconsistent room cleanliness
Limited food options

Categories

Cleanliness
7.71
Some reviews mention cleanliness issues, particularly regarding smell.
Service
9.38
Many positive comments about the staff and shuttle service indicate good service quality.
Location
9.22
Multiple reviews highlight the convenient location near the airport.
Room Quality
7.67
Mixed sentiments about room size and condition, with some guests expressing dissatisfaction.
Amenities
8.2
Some positive mentions regarding shuttle service and available amenities, despite some lack of room service.
Value for Money
8.16
General sentiment reflects average expectations for a hotel of this class.
Food and Beverage
8.21
Food options noted as limited but satisfactory according to some reviews.
Overall Experience
8.68
Overall experiences are mixed but leaned towards positive with some notable complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:54

Property Description

Luxurious Accommodations
Experience comfort at its finest with plush beds, luxurious showers, and spacious desks in every room. Enjoy the convenience of a mini-fridge for storing your favorite snacks and beverages.

Fitness Center and Dining Options
Stay active during your stay at our on-site fitness center equipped with cardio machines, free weights, and treadmills. After a workout, treat yourself to a delicious meal at The Bistro or unwind with a cocktail at the hotel's lounge.

Convenient Location and Shuttle Service
Located just 2.3 km from JFK International Airport, our hotel offers easy access to transportation with a nearby bus stop. Take advantage of our shuttle service for a stress-free journey to and from the airport.

Book your stay at Courtyard by Marriott New York JFK Airport for a memorable and convenient experience.

Important information:

Complimentary, 24-hour shuttle service is available to and from the John F. Kennedy International Airport. For departing guests, the shuttle runs every half hour from the Hotel and drops you off at the requested Terminal. Pick-ups are from the Station C - Federal Circle Station (accessible via Air Train), and guests can request for the shuttle pick-up after reaching the station.

Please note, guests must contact the property directly for additional information about the shuttle service.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JFK

Location

Guest Reviews

8.4
Based on 3155 reviews
Cleanliness: 7.71
Service: 9.38
Location: 9.22
Room Quality: 7.67
Amenities: 8.2
Value for Money: 8.16
Food and Beverage: 8.21
Overall Experience: 8.68
J
Judy extended_group tw
10
2026-08-22 via Nuitee
E
Ezra couple kn
10
2026-08-22 via Nuitee
S
shlomo couple it
4
Pros:

Was easy to reach from the airport

Cons:

We had a bad experience from the beginning. The check-in process was extremely messy, although this wasn’t entirely the hotel’s fault.

After we got to the room, things didn’t get any better. Neither the lights nor the air conditioning worked at all. We actually had to use the flashlights on our phones just to see inside the room. The bathroom was also clogged, causing water to flood the room.

They also gave us a room with a connecting door to the room next door, which made us feel like we were sharing the room with strangers. We could hear absolutely everything, including every conversation and even whenever they used the bathroom. There was almost no sense of privacy.

2026-08-22 via Nuitee
G
Giselle couple us
5
Pros:

Location and staff

Cons:

A/C wasn’t working

2026-08-22 via Nuitee
A
aline family_with_children ch
2
2026-08-21 via Nuitee
S
Steger couple de
1
2026-08-21 via Nuitee
T
Teju solo_traveller us
6
2026-08-20 via Nuitee
A
alla solo_traveller il
8
Cons:

Нам обещали шатл из аэропорта. Пришлось брать такси, т.к из 4 терминала было не понятно, как искать

2026-08-20 via Nuitee
J
Jeovanna solo_traveller jp
10
2026-08-19 via Nuitee
H
Hye ji solo_traveller kr
10
Pros:

I took a taxi from JFK Airport and got in around midnight, but the taxi driver demanded $360.I was so shocked that I went into the hotel and asked for help, and the front desk staff (sorry, I forgot his name) immediately came running out and told the taxi driver that they would call the police, and only then did they settle for $50. There was nothing I could do in that situation, and if it hadn’t been that employee, I think I would have been very scared. I want to thank that employee again. I'll say it~~

2026-08-19 via Nuitee
K
Kingsley family_with_children gb
8
2026-08-19 via Nuitee
L
LUCIANE couple br
3
Sofrível
Pros:

Shuttle 24horas para o aeroporto , cama espaçosa ,
Ducha boa

Cons:

Limpeza em geral , o carpete estava sujo era notável que ninguém passava um aspirador há muito tempo, toalhas velhas e rasgadas , banheiro precisando de manutenções, box vazando
Café da manhã sem opções saudáveis

2026-08-18 via Nuitee
F
Federico couple it
8
2026-08-18 via Nuitee
V
Vincent family_with_children fr
3
Plus jamais 👎
Pros:

La proximité avec l’aéroport.

Cons:

Très cher pour l’état de l’hôtel plus que vieillissant. Petit déjeuner nullissime et lent .. le personnel pareil, la queue à 1h du matin sur un guichet car les autres employés ne font rien..

2026-08-16 via Nuitee
M
Mauricio couple mx
9
2026-08-16 via Nuitee
M
Marcela Ledesma solo_traveller ie
10
Pros:

Scott was very friendly and cordial, he told us how to get to the city in full detail. People in front desk and restaurant were friendly and helpful.

2026-08-16 via Nuitee
F
Fernando family_with_children pe
7
perfecta para una noche previa al viaje de regreso a casa, cerca al aeropuerto
Pros:

muy cerca del JFK y el servicio de transporte del hotel hacia el aeropuerto muy bueno además la comida es buena y el personal amable.

Cons:

si bien las camas eran cómodas eran algo pequeñas como para dos personas grandes y la habitación para cuatro personas ligeramente chica.

2026-08-16 via Nuitee
R
Robinson solo_traveller us
8
Will definitely stay there again
Pros:

Excellent stuff and breakfast. Appreciate for checking me in a bit early..

Cons:

None

2026-08-15 via Nuitee
J
JAISANKAR solo_traveller in
1
2026-08-14 via Nuitee
L
larry couple us
8
Nice location and nice room
Pros:

Close to airport

Cons:

Long distance to get to shuttle

2026-08-13 via Nuitee