La Quinta by Wyndham Knoxville East

Hotels
•
La Quinta by Wyndham
7.7 (452 reviews)
7210 Saddle Rack Street , Knoxville , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good breakfast
Cons:
Cleanliness issues
Outdated facilities
Noise disturbances

Categories

Cleanliness
6.53
Several reviews highlighted issues with cleanliness, including mold, bad smells, and dirty rooms.
Service
9
Many reviews noted that staff were friendly and understanding in their responses.
Location
9.04
Positive comments regarding the convenience of location and easy access to local attractions.
Room Quality
6.99
Mixed reviews indicated outdated furnishings and odors, impacting overall room quality.
Amenities
6.52
Guests expressed dissatisfaction with the pool and gym facilities; many issues reported.
Value for Money
7.48
General sentiment reflects that while some aspects were disappointing, the location and breakfast provided an acceptable value.
Food and Beverage
8.53
Positive reviews mentioned that breakfast was satisfactory and not pre-made.
Overall Experience
7.5
Overall sentiment is below average due to several issues; however, some guests had acceptable experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 16:55

Property Description

Convenient Location and Amenities
Located just 11 miles from Central Knoxville and the University of Tennessee, La Quinta Inn and Suites Knoxville offers an indoor pool, free Wi-Fi, and cozy rooms equipped with all the essentials.

Complimentary Breakfast and Business Facilities
Guests can enjoy a continental breakfast to kick start their day and take advantage of the fitness center, business center, and free parking. Fax and photocopying services are also available for business travelers.

Nearby Attractions
Explore the area with ease as the hotel is just a short drive from the Knoxville Zoo and the Holston Hills Golf and Country Club. Book your stay now for a relaxing and convenient experience at La Quinta Inn and Suites Knoxville Strawberry Plains.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.7
Based on 452 reviews
Cleanliness: 6.53
Service: 9
Location: 9.04
Room Quality: 6.99
Amenities: 6.52
Value for Money: 7.48
Food and Beverage: 8.53
Overall Experience: 7.5
A
ANTONIO • couple • us
7
2026-05-25 • via Nuitee
J
Jennifer • solo_traveller • us
6
Pros:

The beds where comfortable

Cons:

The hallway are extremely hot, the tv/ internet was horrible and barely stayed connected making watching TV nearly impossible. The bathroom was extremely tight and small. The night table lamp kept flickering.

2026-05-25 • via Nuitee
D
Deanna • family_with_children • us
4
I will never stay there again.
Pros:

The coffee was good

Cons:

I was over charged. Told I couldn’t have a copy of my receipt so I had to take a picture. Got locked INSIDE my room, my sister had to pull the door open from the outside to get me out. Was told there were no maintenance people on for the weekend.
Staff at front desk were not very nice.
One staffer told another that I had checked out on my first night and I didn’t. So my room was locked.

2026-05-24 • via Nuitee
P
Paul • solo_traveller • us
4
Cons:

The location is just awful. In the middle of an industrial park.

2026-05-24 • via Nuitee
K
Ken • couple • us
9
2026-05-20 • via Nuitee
F
Finley • family_with_children • us
1
Our night was miserable until we were put in a room with working air conditioning.
Pros:

The entire reason for my booking was to let my 9 year old daughter have a swim / sleepover with a couple of her friends. The pool was clean, so was the rest of the facility.

Cons:

Upon arrival to our room it was 85 degrees Fahrenheit so we turned on the air and changed and took them down to swim. After several hours with no improvement, several calls down to the desk, and several troubleshooting tips on the air conditioner they finally moved us to a room with a working air conditioner. And of course they did not have another suite available to move us into so the girls were upset because they had already planned out the sleeping arrangements ect… It just sucks that the girls had to be miserable the first several hours of our stay. After we were put in a room with a working air conditioner everything went well.

2026-05-15 • via Nuitee
P
Patricia • extended_group • us
4
Pros:

Nothing

Cons:

Everything

2026-05-12 • via Nuitee
D
Deezy • family_with_children • us
9
Thanks for the wonderful stay 😊
Pros:

Everything was great 👍

2026-05-10 • via Nuitee
H
Heidebrink • solo_traveller • us
10
2026-05-09 • via Nuitee
J
Johnson • extended_group • us
10
2026-05-04 • via Nuitee
I
Isaiah • solo_traveller • us
6
2026-05-04 • via Nuitee
K
kennedy • family_with_children • us
8
It was okay.
Cons:

Waiting for the receptionist to return to the desk in 10 minutes.

2026-04-21 • via Nuitee
J
julia • solo_traveller • us
8
Pros:

Clean

2026-04-19 • via Nuitee
J
Joey Danielle • couple • us
10
Very relaxing, friendly staff, and though we didn’t eat the continental breakfast, it looked great and seemed to be very
Pros:

Everyone was friendly and very accommodating!

2026-04-19 • via Nuitee
R
richardhD4907FJ • Business • Nashville, Davidson County, Tennessee
8
Comfortable stay
Pros:

Check in was a easy. Rooms were nice. Shower had good water pressure. Curtains too long for the ac so had to put shoes up there to keep curtains down so could feel the air.

2026-03-25 • via Tripadvisor
A
Arnold • couple • us
9
After a long day of traveling it was a decent place to stop
Pros:

Close to highway, clean, friendly staff

Cons:

Telephone didn’t work

2026-03-20 • via Nuitee
B
bwE3568YB • Family
2
AVOID, like the plague.
Pros:

Less than one star… the rooms reeked of bleach… and when you step out into the hallway it reeks of mold. I pray I make it through the night. Do not stay here. We will be requesting a refund on our way out. This is horrible.

2026-03-14 • via Tripadvisor
B
Burton • couple • us
5
2026-03-05 • via Nuitee
Z
Zirkle • solo_traveller • us
10
2026-03-01 • via Nuitee
J
janet • couple • us
1
Awful
Pros:

Nothing

Cons:

The rooms are so small and dirty

2026-02-08 • via Nuitee