Quality Inn & Suites Niles

Hotels
•
Quality Inn
7.8 (373 reviews)
1265 South 11th Street , Niles , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable beds
Cons:
Cleanliness issues
Elevator problems

Categories

Cleanliness
6.88
Several reviews mention issues with cleanliness, including a gnat problem and a stain in the room.
Service
8.85
Most reviews noted friendly and helpful staff.
Location
7.89
Generally convenient location, although not ideal in certain aspects.
Room Quality
7.34
Mixed sentiments with some complaints about outdated furniture and noise.
Amenities
7.87
Amenities like the breakfast were praised, but concerns were noted about the elevator.
Value for Money
7.33
Some reviews indicated that the price seemed high for the quality provided.
Food and Beverage
8.38
Breakfast offerings received positive feedback from several guests.
Overall Experience
7.85
Overall satisfaction with minor complaints about specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:44

Property Description

Convenient Location

The Quality Inn & Suites- Niles Hotel offers a prime location near Lake Michigan beaches, Notre Dame University, wineries, and Four Winds Casino, providing guests with a variety of nearby attractions to explore.

Abundant Amenities

Guests can enjoy a complimentary hot breakfast, high-speed internet, indoor pool, and fitness center. The rooms feature cable TV, cozy bedding, and convenient appliances like coffee maker and microwave. Business travelers will appreciate the business center and access to copy/fax services.

Pet-Friendly Accommodations

This hotel welcomes four-legged companions for a fee, ensuring that all guests, even furry ones, have a comfortable stay.

Book your stay at Quality Inn & Suites- Niles Hotel for a memorable and convenient experience.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SBN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 373 reviews
Cleanliness: 6.88
Service: 8.85
Location: 7.89
Room Quality: 7.34
Amenities: 7.87
Value for Money: 7.33
Food and Beverage: 8.38
Overall Experience: 7.85
P
Pugh • solo_traveller • us
1
2026-04-14 • via Nuitee
C
Christopher • solo_traveller • us
10
Pros:

Friendly helpful staff. Very clean.

Cons:

Toilet clogged a few times.

2026-04-14 • via Nuitee
R
Richard • solo_traveller • us
9
2026-04-13 • via Nuitee
R
Ryon • couple • us
6
2026-04-04 • via Nuitee
D
Dawn • family_with_children • us
8
2026-02-25 • via Nuitee
R
Roberta • family_with_children • us
9
Good
Pros:

It was all fine

Cons:

The snow outside hehehe

2026-01-30 • via Nuitee
H
Harvey • couple • us
8
Simple quiet and quick stay with a peaceful location
Pros:

Conveniently located

Cons:

Nothing

2026-01-26 • via Nuitee
S
Steve • couple • us
9
2026-01-19 • via Nuitee
J
Jack • solo_traveller • us
9
Great
Cons:

Too much noise from the room above.

2026-01-19 • via Nuitee
J
Julia • family_with_children • us
8
Pros:

Staff. Price. Beds were extremely comfortable.

2026-01-02 • via Nuitee
J
Jon • family_with_children • us
10
2025-12-26 • via Nuitee
J
Jeff • solo_traveller • us
6
Pros:

Location

Cons:

Still no usb plugs for anything I forgot my adapters at home thankfully a 24 hours Walgreens had them or I would never have been able to charge my phone

2025-11-29 • via Nuitee
G
Gustafson • family_with_children • us
10
2025-11-20 • via Nuitee
S
Shelby • couple • us
7
Brief stop overnight, didn’t spend much time there.
Pros:

Not bad location, pretty basic room but was all we needed.

Cons:

Bummer the elevator was broken.

2025-10-24 • via Nuitee
K
Kevin • couple • us
9
The hot tub was great, the staff friendly and the breakfast was good.
Pros:

The breakfast was good. It came with enough choices for everyone to find something to eat. The coffee was great!

Cons:

There could be 2 waffle machines. I could not imagine a busy day and waiting for the waffle machine.

2025-10-23 • via Nuitee
C
Cynthia • couple • us
3
Disappointed
Pros:

Staff was friendly

Cons:

Everything, the elevator was broken and we were on the third floor. Was very hard to walk up and down stairs with knee injury. When asked about a lower room they had none. When we got in room, room was full of gnats because of the humidity in the room. Tv shut off when the microwave was turned on, going up stairs there was roaches. If this wasn’t a last min trip and the only affordable place due to the event I would have looked somewhere else. I was very disappointed!!

2025-10-21 • via Nuitee
R
Reginald • solo_traveller • us
6
Would have been great but for the non-functioning elevator.
Pros:

Good.

Cons:

The hotel elevators did not work. Our room was on the third floor.

2025-10-20 • via Nuitee
H
Harvey • solo_traveller • us
10
2025-10-16 • via Nuitee
T
Ted • couple • us
8
A good place to sleep
Pros:

Pretty new. Check-in and check-out were easy. Quite

Cons:

Big stain on the easy chair in our room.

2025-10-11 • via Nuitee
S
Sean • family_with_children • us
10
The Whole Experience Was Great...
Pros:

The whole experience...

Cons:

Staying longer next time...

2025-10-10 • via Nuitee